Boots Opticians Bewertungen 10.385

TrustScore 4.5 von 5

4,4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

AVOID UNLESS YOU DEFINITELY WANT *ONLY* THEIR FRAMES! Refuses to give out your PD Pupil Distance measurements so you cannot buy glasses anywhere except here. I've now put in a SAR and a complaint and... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Much better than my previous opticians. First eye test after lens replacement. Friendly and efficient staff, advice given and referral to NHS for treatment for PCO which can be normal after lens repla... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Kerry made our visit to BOOTS seem like a wonderful day out of pleasure being both cheery and informative. We were well looked after by all the staff including Pam who tendered my face measurements.... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I recently visited Boots Opticians and received truly exceptional customer service. Every member of the team was friendly, patient, and incredibly knowledgeable. They took the time to explain each ste... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Augenoptiker
  2. Kontaktlinsenanbieter
  3. Augenklinik
  4. Brillen-Großhändler
  5. Sonnenbrillengeschäft

Über Boots Opticians

Vom Unternehmen geschrieben

Whether you need an eye test or want to pick up some new glasses or contact lenses, Boots Opticians is the place to go.

With 540 branches across the UK, you're sure to find one close to you. We pride ourselves on our premium level of service and clinical care standards, so when you visit Boots Opticians, you'll know that you're in safe hands.

Discover our range of affordable glasses from our own brand range to your favourite designer brands.

We also stock a wide range of contact lenses, including daily contact lenses, monthly contact lenses, bifocal contact lenses and varifocal contact lenses.


Kontaktinformationen

4,4

Hervorragend

TrustScore 4.5 von 5

10.385 Bewertungen

5 Sterne
4 Sterne
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2 Sterne
1 Stern

Keine Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 99 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

The staff were all friendly and…

The staff were all friendly and helpful, especially as we were pushed for time at the end of the appointment, they all dealt with me exceptionally well.

26. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for your feedback. We’re delighted to hear that the team were friendly and helpful, and that they supported you so well even when you were short on time. We truly appreciate your kind words.

Bewertet mit 5 von 5 Sternen

My go to optician has become Christa in…

My go to optician has become Christa in Stirling. She has examined my eyes throughly three times, taking time and effort to explain to process and give me tips on good eye health following an eye op. I always leave my appointment with full confidence in my examination and cannot recommend Crysta enough.

9. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for sharing your experience. We’re delighted to hear that Christa provided such thorough and reassuring care, taking the time to explain everything and support you following your operation. We truly appreciate your kind words and recommendation.

Bewertet mit 5 von 5 Sternen

The service was excellent

The staff and examiner were very attentive and informative

9. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for your feedback. We’re delighted to hear that the team were attentive and informative throughout your visit. We truly appreciate your kind words.

Bewertet mit 5 von 5 Sternen

Boots Opticians in Chorley

What made the experience great was that the staff were amazing and very helpful and that they are very patient and talk you through what there going to do and they make you feel very welcome I couldn't recommend them enough the the service was absolutely fantastic 10/10

9. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for your feedback. We’re delighted to hear the team made you feel welcome, clearly explained everything, and provided such patient and supportive care. We truly appreciate your recommendation and kind words.

Bewertet mit 5 von 5 Sternen

They were polite extremely professional…

They were polite extremely professional and thorough with the examination right up to selecting the right specs

9. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for your feedback. We’re delighted to hear that the team were polite, extremely professional, and thorough throughout your examination and when helping you choose your glasses. We truly appreciate your kind words.

Bewertet mit 5 von 5 Sternen

Amazing service

Amazing service

9. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for your feedback. We’re delighted to hear that you received amazing service during your visit. We truly appreciate your kind words.

Bewertet mit 5 von 5 Sternen

Very thorough

The test was a lot simpler than previously the bright light to examine eyes is on the machine so is alot quicker and more comfortable

8. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for your feedback. We’re delighted to hear that you found the newer testing equipment quicker and more comfortable. It’s great to know this improved your experience.

Bewertet mit 5 von 5 Sternen

Amazing Service

As always fantastic service; staff is always very welcoming especially Barbara and amazingly professional while being friendly. Rare combination that I have not seen much, so Kudos to them.

8. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for your feedback. We’re delighted to hear that Barbara and the team provided such welcoming, friendly, and professional service. We truly appreciate your kind words.

Bewertet mit 5 von 5 Sternen

Prompt & professional care from every…

Prompt & professional care from every member of staff. Needed an urgent referral & this was treated efficiently & with compassion. Excellent advise given & great service all round

8. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for your feedback. We’re delighted to hear that you received prompt, professional, and compassionate care, especially when arranging your urgent referral. We truly appreciate your kind words.

Bewertet mit 5 von 5 Sternen

100% excellent care…

I always receive 100% excellent care and service at Boots Opticians. Juliette, who has been there for years, is simply wonderful. Eddie, my new optician, was fantastic today. Thank you both. I would not go anywhere else for my eye care.

8. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for your feedback. We’re delighted to hear that Juliette and Eddie provided such excellent care and service. We truly appreciate your loyalty and kind words.

Bewertet mit 5 von 5 Sternen

Boots opticians Winton. A highly knowledgeable optometrist…

A highly knowledgeable optometrist Sarah N and a very helpful colleague Liz made today’s sight test and consultation a pleasure.

9. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for your feedback. We’re delighted to hear that Sarah N provided such knowledgeable care and that Liz offered such helpful support during your visit. It’s wonderful to know your sight test and consultation were such a positive experience. We truly appreciate your kind words.

Bewertet mit 5 von 5 Sternen

The staff at Cramlington Boots…

The staff at Cramlington Boots opticians were so polite and helpful from the moment we got there ,,
They looked after us so well and explained in detail the results of our eye scans .
A big thank you to all the Cramlington team.

5. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for your feedback. We’re delighted to hear that the team at our Cramlington store were so polite, helpful, and thorough in explaining your eye scan results. We truly appreciate your kind words.

Bewertet mit 5 von 5 Sternen

Lens reset in glasses for free, friendly service

A lens had fallen out of my glasses, and Bev quickly put it back in for me. She was polite and friendly, and I was pleasantly surprised that the service was totally free. I've always had a nice experience at Boots Opticians in York, and this was no exception.

30. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for sharing your experience. We’re delighted to hear that Bev was able to quickly fix your glasses and provided such polite and friendly service at our York store. It’s wonderful to know this continues your positive experiences with us. We truly appreciate your kind words.

Bewertet mit 1 von 5 Sternen

Registering on new portal…

Just registered on the new portal on boots opticians. I won't say how old I am but when selecting your date of birth, having to scroll back through 12 months of every year from today to get back to your birth year is extremely frustrating to put it politely. Surely you should be able to provide a drop down menu to select your birth year. Just about lost the will to live after that. Having got through that and forced to change my password, it doesn't tell you when your eye test is due. It just tells me my contact lens check is due which is why I logged on in the first place. I'll phone up my branch and talk to a human, if that's still possible and I'm not put through to a robot.

8. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for sharing your feedback with us. We’re sorry to hear about the difficulties you experienced using the new online portal, particularly with entering your date of birth and the lack of clear information regarding your eye test details. We understand how frustrating this must have been. Can you please contact us at contactlenses@boots-opticians.co.uk with a copy of your review and we will be in touch.

Bewertet mit 5 von 5 Sternen

Helpful and efficient

Helpful , efficient and friendly staff not bad prices thank you very much

8. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for your feedback. We’re delighted to hear that you found the team helpful, efficient, and friendly, and that you were happy with the value. We truly appreciate your kind words.

Bewertet mit 5 von 5 Sternen

A Fantastic Team That Keeps Getting Better

I’ve been using Boots Opticians in Canary Wharf for many years, and after my annual eye test today, I felt compelled to leave a review.

Every year I think the service can’t get any better, but somehow it does. Every member of staff I spoke to today was professional, friendly, and genuinely helpful.

A couple of standouts deserve a mention. The colleague who initially welcomed me and started my check-in was excellent. Unfortunately, I can’t quite remember his name, but he was friendly, professional, and made me feel welcome from the start. As things became busy, he handed me over to Tom to complete the check-in process. Tom was great, as always. I’ve seen him a few times over the years and he consistently provides excellent service. What really stood out was that the original colleague later came back to apologise for not being able to complete the check-in himself. There was absolutely no need to apologise as I could clearly see how busy things were, but it was a thoughtful gesture that reflected the team’s high standards of customer care. I could also hear him helping to train other members of staff, which was great to see.

The optician was, as always, excellent. She clearly explained each stage of the examination and showed me the images taken of the back of my eyes, talking me through what she was looking at and reassuring me that everything looked healthy. Being able to see the images and have them explained gave me additional confidence and reassurance.

If I had to find one tiny criticism, it would be the air-puff eye pressure machine! I’m not sure anyone enjoys that part of the test, but of course it’s an important part of checking eye health.

Overall, the service was outstanding from start to finish. I’ve been coming here for years, and every year the experience seems to get even better. Thank you to the whole team for consistently providing such a high standard of care.

8. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for sharing your experience. We’re delighted to hear that the Canary Wharf team continue to deliver such professional, friendly, and high‑quality care year after year. It’s wonderful to know the detailed explanations and thoughtful service made you feel reassured. We truly appreciate your continued loyalty and kind words.

Bewertet mit 5 von 5 Sternen

Exceptional service.

Friendly staff. Saw me on time. My optician Tiffany was very thorough and explained everything to me. When it came to choosing frames they agreed to use my existing frames which were originally from Boots a few years ago as they are really comfortable. Very impressed as no other optician would let me use my own frames. Would definitely recommend them as an exceptional company with fantastic service.

3. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for sharing your experience. We’re delighted to hear that Tiffany provided such thorough care and clear explanations, and that the team supported you in keeping your existing frames. It’s wonderful to know you were so impressed. We truly appreciate your recommendation.

Bewertet mit 5 von 5 Sternen

Boots Optician Sale

Boots Optician Sale - Cheryl.
Excellent service & very kind and friendly staff.

26. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for your feedback. We’re delighted to hear that Cheryl and the team at our Sale store provided such kind, friendly, and excellent service. We truly appreciate your kind words.

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