Boots Opticians Bewertungen 

11.281
•
TrustScore 4.5 von 5

4,4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Excellent service from the start at Merry Hill Boots opticians. Appointment on time, no waiting around, very professional, helpful and friendly staff. Optician gave me details of my eye test, a... Mehr ansehen

Bewertet mit 1 von 5 Sternen

So at the end of June purchased a pair of glasses and over three months later still haven’t received the advantage card points. The store said go to customer services, customer services said go to the... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I would NEVER trust my eyesight care to anyone else. Even though I no longer live in the area - I return to this branch without fail. Emily was informative and decisive. Rob, Julia and Megan suppor... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Popped in to Macclesfield shop as wife glasses fell off and screw came out the staff were really nice and sorted the glasses out right away without any fuss or frustration with us so thank you to the... Mehr ansehen

Unternehmensdetails

  1. Augenoptiker
  2. auch in
  3. Augenklinik
  4. Brillen-Großhändler
  5. Kontaktlinsenanbieter
  6. Sonnenbrillengeschäft

Über Boots Opticians

Vom Unternehmen geschrieben

Whether you need an eye test or want to pick up some new glasses or contact lenses, Boots Opticians is the place to go.

With 540 branches across the UK, you're sure to find one close to you. We pride ourselves on our premium level of service and clinical care standards, so when you visit Boots Opticians, you'll know that you're in safe hands.

Discover our range of affordable glasses from our own brand range to your favourite designer brands.

We also stock a wide range of contact lenses, including daily contact lenses, monthly contact lenses, bifocal contact lenses and varifocal contact lenses.


Kontaktinformationen

4,4

Hervorragend

TrustScore 4.5 von 5

11.281 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 97 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,4

Alle Bewertungen

(11.281)

2.173 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Well served

30. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for your feedback! We’re pleased to hear you received good service and hope to welcome you back again soon. 😊

Bewertet mit 5 von 5 Sternen

Good experience!

Appointments for my wife and I today in Bodmin.
Both had tests and were prepared to buy new glasses and prescription sunglasses. Following test my wife was told she needed neither . I needed to change but was advised to buy a pair that have 'active lens' that changed in sunlight which saved me hundreds!
Two very helpful and friendly ladies helped with my purchase and a very professional optician made our visit a Thoroughly recommended.
Thanks guys

1. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you so much for your wonderful feedback! We’re delighted to hear you and your wife had such a positive experience in Bodmin. It’s great to know our team were helpful and friendly, and that we could find the right option for you. 😊

Bewertet mit 4 von 5 Sternen

I had a good experience with the eye…

I had a good experience with the eye test and choosing a new pair of glasses. The voucher code I applied was an added bonus.

29. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for your lovely feedback! We’re pleased to hear you had a positive experience with your eye test and choosing your new glasses. We’re glad the voucher was an added bonus too! 😊

Bewertet mit 5 von 5 Sternen

Impressed by my visit to Boots

Impressed by my visit to Boots, Queensgate, Peterborough today! Had a pre examination before meeting with the optician who was very kind and informative. I felt able to chat to her quite openly about any problems or queries that I had. The lady who helped me choose my new glasses was very helpful too and I’m looking forward to receiving them in a couple of weeks time. The people I dealt with were Maariya and Gillian.

1. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you so much for your wonderful feedback! We’re delighted to hear that Maariya and Gillian made your visit so enjoyable and that you felt comfortable discussing your concerns. We hope you love your new glasses when they arrive! 😊

Bewertet mit 5 von 5 Sternen

Spur-of-the-moment appointment

Spur-of-the-moment appointment for troublesome eye. Full eye test carried out together with recommended treatment.

1. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for your feedback! We’re pleased we could see you at short notice and provide a thorough eye examination and appropriate treatment. We hope your eye is feeling much better.

Bewertet mit 5 von 5 Sternen

Friendly and professional Opticians

All the staff were very friendly and helpful.The optometrist who tested my eyes explained exactly what the problem was and referred me for laser surgery.

30. September 2026
Bewertung ohne vorherige Einladung
Boots Opticians-Logo

Antwort von Boots Opticians

Thank you for your lovely feedback! We’re pleased to hear our team were friendly and helpful, and that your optometrist took the time to explain everything clearly and support you with your referral. We wish you all the best with your treatment.

Bewertet mit 5 von 5 Sternen

A first class experience

A first class experience. Visited Boots opticians in Sunderland for a routine eye test.
A very warm greeting by Rob upon arriving in store. Rob took me through booking in and carrying out the initial tests including the enhanced retinal scan.
Handed over to Emily the Optician for the actual test itself, she kept me fully informed during the testing process, no rush, took the time to flick back and forth on different lens strengths during the test.
Emily possess an exemplary bedside manner.
Overall I was in the store for around 45 minutes and left feeling like a valued customer.
If Boots ever need a blueprint on how to successfully deliver enhanced customers satisfaction, look to Rob and Emily for some tips.


30. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you so much for your wonderful feedback! We’re delighted to hear that Rob and Emily made your visit such a positive and thorough experience. We’ll be sure to pass on your kind words to them both. 😊

Bewertet mit 5 von 5 Sternen

Seen the same day as enquiring over a…

Seen the same day as enquiring over a sore eye after a contact lens split on me and went behind my eye, spoke with Charlotte who organised for me to be seen in the afternoon, went in, and the lens fracture was removed, comfy eye once again. Great staff all round.
SEE you all again soon. Darran

30. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you, Darran, for your fantastic feedback! We’re so pleased Charlotte and the team were able to help you so quickly and get you comfortable again. We’ll be delighted to see you again soon! 😊

Bewertet mit 4 von 5 Sternen

The Good Staff.

The staff were good, friendly and efficient, and the waiting time wasn’t too long.

28. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for your lovely feedback! We’re pleased to hear you found our team friendly and efficient, and that your visit was a smooth experience.

Bewertet mit 5 von 5 Sternen

Boots Opticians Gyle Centre Edinburgh

I visited Boots Opticians at Gyle Centre in Edinburgh yesterday, and Matthew was incredibly kind and thoughtful as he helped me find the perfect frames. I’m truly grateful for his excellent service and satisfied with my experience. Many thanks.

30. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you so much for your lovely feedback! We’re delighted to hear that Matthew provided such thoughtful service and helped you find the perfect frames. We’ll be sure to pass on your kind words to him. 😊

Bewertet mit 5 von 5 Sternen

Great experience

I think Alison is brilliant - a real asset to the team. I can't speak highly enough of her. The other staff were all lovely as well 😊

16. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you so much for your lovely feedback! We’re delighted to hear you had such a positive experience, and we’ll be sure to pass your kind words on to Alison and the rest of the team. 😊

Bewertet mit 5 von 5 Sternen

Had Eye test at the Tonbridge store

Had Eye test at the Tonbridge store. My eyes were test by Nigel. He was friendly and gave advice, also gave me helpful information about my medical condition. All the staff in the store were helpful and friendly.

30. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for sharing your experience. We are pleased to hear that our team provided friendly and helpful service. Your feedback is appreciated and will be shared with the staff to continue delivering quality and trustworthy support.

Bewertet mit 5 von 5 Sternen

Visited boots opticians Solihull today…

Visited boots opticians Solihull today because we were unsure if the new glasses we obtained one week earlier were correct. We were attended to by Meg who not only was extremely friendly but also very knowledgeable and explained to us about our new glasses. Meg also told us that they would like to give me a further eye test f o c to compare with the earlier one. No matter what the result they will make new lenses to all ow for a bit more distance clarity than the new glasses we had last week as they just don’t suit me . I couldn’t expect anymore from this charming . Friendly, girl called Meg she deserves a commendation for the manner in which she dealt with us . In particular as boots didn’t carry out the original eye test ,they simply made the glasses from the prescription we gave them .This is what customer service is all about fantastic thank you Meg for being such a great friendly assistant. S. Jennings

30. September 2026
Bewertung ohne vorherige Einladung
Boots Opticians-Logo

Antwort von Boots Opticians

Thank you for sharing your experience. We appreciate your kind words about the service you received and will certainly pass on your feedback to the team. Our commitment to honesty and quality ensures that we always strive to provide reliable support for our customers' needs.

Bewertet mit 5 von 5 Sternen

Joan at the Southport Branch was…

Joan at the Southport Branch was absolutely brilliant with my wife and I . So understanding, patient and helpful when we were choosing our new frames . Joan is a credit to the branch

28. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for sharing your experience. We are delighted to hear that our service was understanding, patient and helpful. Your feedback will be shared with the team as we strive to provide trustworthy support and quality service.

Bewertet mit 5 von 5 Sternen

Boots Opticians Lancaster

I visited Boots opticians in Lancaster today for an eye test and new glasses. The Optometrist Sabina explained to me quite clearly how my test had gone and what my requirements were. I was attended to by Lela and Aamina who both were Polite,Professional, and Customer friendly. Very happy with my visit to Boots Opticians today.

30. September 2026
Bewertung ohne vorherige Einladung
Boots Opticians-Logo

Antwort von Boots Opticians

Thank you for sharing your experience. We are pleased to hear that you found our service to be polite, professional and trustworthy. Your feedback will be shared with the team as we strive to provide quality support and service.

Bewertet mit 5 von 5 Sternen

I highly recommend Boots Options in Billericay

I highly recommend Boots Options in Billericay, Essex they have brilliant staff and they are always friendly and helpful with their customers. Kate on reception is lovely and Renal who does my Eye Test always explains everything she is checking and why it needs to be checked. I’m so lucky to have a Boots Options in my local high street in Billericay

23. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for your kind words and for recommending us. We are pleased to hear that our staff provided you with friendly and helpful service. Your feedback will be shared with the team as we strive to maintain our commitment to quality and reliability.

Bewertet mit 5 von 5 Sternen

So helpful from beginning to end of my…

So helpful from beginning to end of my visit especially Awais and Alison

29. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for your kind words about our service. We are glad to hear that you found our team helpful and trustworthy. Your feedback will be shared with the team as we strive to provide reliable and quality support.

Bewertet mit 5 von 5 Sternen

Happy with my eye exam

A quiet, calm atmosphere. Attentive and polite staff. I was seen in a timely manner.

29. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for sharing your experience. We are pleased to hear you found our atmosphere quiet and calm, and that our staff provided attentive and polite service. Your feedback is valuable and will be shared with our team as we strive for honesty and reliability in all we do.

Bewertet mit 4 von 5 Sternen

From the moment I arrived felt welcomed…

From the moment I arrived felt welcomed by Trudy who did the eye check ,then went on to the optometrist who went through advice as to what lenses would be best for me to picking my frames will recommend boots opticians to anybody

24. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for your kind words about the welcoming service and quality advice you received. We appreciate your recommendation and will share your feedback with the team. We strive for honesty and reliability in all we do and look forward to serving you again.

Bewertet mit 5 von 5 Sternen

Went to Bishops Stortford branches week…

Went to Bishops Stortford branches week and was served by Charlotte. She was very helpful and went the extra mile. An asset to the branch.

25. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for sharing your experience. We are delighted to hear that Charlotte provided such trustworthy service and went the extra mile. Your kind words will be passed on to the team as we continue to strive for honesty and reliability in all we do.

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