Excellent service from the start at Merry Hill Boots opticians. Appointment on time, no waiting around, very professional, helpful and friendly staff. Optician gave me details of my eye test, a... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
So at the end of June purchased a pair of glasses and over three months later still haven’t received the advantage card points. The store said go to customer services, customer services said go to the... Mehr ansehen
Unternehmen hat geantwortet
I would NEVER trust my eyesight care to anyone else. Even though I no longer live in the area - I return to this branch without fail. Emily was informative and decisive. Rob, Julia and Megan suppor... Mehr ansehen
Unternehmen hat geantwortet
Popped in to Macclesfield shop as wife glasses fell off and screw came out the staff were really nice and sorted the glasses out right away without any fuss or frustration with us so thank you to the... Mehr ansehen
Unternehmensdetails
Über Boots Opticians
Vom Unternehmen geschrieben
With 540 branches across the UK, you're sure to find one close to you. We pride ourselves on our premium level of service and clinical care standards, so when you visit Boots Opticians, you'll know that you're in safe hands.
Discover our range of affordable glasses from our own brand range to your favourite designer brands.
We also stock a wide range of contact lenses, including daily contact lenses, monthly contact lenses, bifocal contact lenses and varifocal contact lenses.
Kontaktinformationen
Vereinigtes Königreich
- 0345 125 3752
- boots.customercare@boots.co.uk
- boots.com/opticians
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 97 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Good experience!
Appointments for my wife and I today in Bodmin.
Both had tests and were prepared to buy new glasses and prescription sunglasses. Following test my wife was told she needed neither . I needed to change but was advised to buy a pair that have 'active lens' that changed in sunlight which saved me hundreds!
Two very helpful and friendly ladies helped with my purchase and a very professional optician made our visit a Thoroughly recommended.
Thanks guys

Antwort von Boots Opticians
I had a good experience with the eye…
I had a good experience with the eye test and choosing a new pair of glasses. The voucher code I applied was an added bonus.

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Impressed by my visit to Boots
Impressed by my visit to Boots, Queensgate, Peterborough today! Had a pre examination before meeting with the optician who was very kind and informative. I felt able to chat to her quite openly about any problems or queries that I had. The lady who helped me choose my new glasses was very helpful too and I’m looking forward to receiving them in a couple of weeks time. The people I dealt with were Maariya and Gillian.

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Spur-of-the-moment appointment
Spur-of-the-moment appointment for troublesome eye. Full eye test carried out together with recommended treatment.

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Friendly and professional Opticians
All the staff were very friendly and helpful.The optometrist who tested my eyes explained exactly what the problem was and referred me for laser surgery.

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A first class experience
A first class experience. Visited Boots opticians in Sunderland for a routine eye test.
A very warm greeting by Rob upon arriving in store. Rob took me through booking in and carrying out the initial tests including the enhanced retinal scan.
Handed over to Emily the Optician for the actual test itself, she kept me fully informed during the testing process, no rush, took the time to flick back and forth on different lens strengths during the test.
Emily possess an exemplary bedside manner.
Overall I was in the store for around 45 minutes and left feeling like a valued customer.
If Boots ever need a blueprint on how to successfully deliver enhanced customers satisfaction, look to Rob and Emily for some tips.

Antwort von Boots Opticians
Seen the same day as enquiring over a…
Seen the same day as enquiring over a sore eye after a contact lens split on me and went behind my eye, spoke with Charlotte who organised for me to be seen in the afternoon, went in, and the lens fracture was removed, comfy eye once again. Great staff all round.
SEE you all again soon. Darran

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The Good Staff.
The staff were good, friendly and efficient, and the waiting time wasn’t too long.

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Boots Opticians Gyle Centre Edinburgh
I visited Boots Opticians at Gyle Centre in Edinburgh yesterday, and Matthew was incredibly kind and thoughtful as he helped me find the perfect frames. I’m truly grateful for his excellent service and satisfied with my experience. Many thanks.

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Great experience
I think Alison is brilliant - a real asset to the team. I can't speak highly enough of her. The other staff were all lovely as well 😊

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Had Eye test at the Tonbridge store
Had Eye test at the Tonbridge store. My eyes were test by Nigel. He was friendly and gave advice, also gave me helpful information about my medical condition. All the staff in the store were helpful and friendly.

Antwort von Boots Opticians
Visited boots opticians Solihull today…
Visited boots opticians Solihull today because we were unsure if the new glasses we obtained one week earlier were correct. We were attended to by Meg who not only was extremely friendly but also very knowledgeable and explained to us about our new glasses. Meg also told us that they would like to give me a further eye test f o c to compare with the earlier one. No matter what the result they will make new lenses to all ow for a bit more distance clarity than the new glasses we had last week as they just don’t suit me . I couldn’t expect anymore from this charming . Friendly, girl called Meg she deserves a commendation for the manner in which she dealt with us . In particular as boots didn’t carry out the original eye test ,they simply made the glasses from the prescription we gave them .This is what customer service is all about fantastic thank you Meg for being such a great friendly assistant. S. Jennings

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Joan at the Southport Branch was…
Joan at the Southport Branch was absolutely brilliant with my wife and I . So understanding, patient and helpful when we were choosing our new frames . Joan is a credit to the branch

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Boots Opticians Lancaster
I visited Boots opticians in Lancaster today for an eye test and new glasses. The Optometrist Sabina explained to me quite clearly how my test had gone and what my requirements were. I was attended to by Lela and Aamina who both were Polite,Professional, and Customer friendly. Very happy with my visit to Boots Opticians today.

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I highly recommend Boots Options in Billericay
I highly recommend Boots Options in Billericay, Essex they have brilliant staff and they are always friendly and helpful with their customers. Kate on reception is lovely and Renal who does my Eye Test always explains everything she is checking and why it needs to be checked. I’m so lucky to have a Boots Options in my local high street in Billericay

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So helpful from beginning to end of my…
So helpful from beginning to end of my visit especially Awais and Alison

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Happy with my eye exam
A quiet, calm atmosphere. Attentive and polite staff. I was seen in a timely manner.

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From the moment I arrived felt welcomed…
From the moment I arrived felt welcomed by Trudy who did the eye check ,then went on to the optometrist who went through advice as to what lenses would be best for me to picking my frames will recommend boots opticians to anybody

Antwort von Boots Opticians
Went to Bishops Stortford branches week…
Went to Bishops Stortford branches week and was served by Charlotte. She was very helpful and went the extra mile. An asset to the branch.

Antwort von Boots Opticians
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