Boots Opticians Bewertungen 10.080

TrustScore 4.5 von 5

4,4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

I arrived with my daughter 11 minutes late for our appointment as we’d been stuck in traffic in town. I apologised for lateness and was told by the receptionist “You’re more than 10 minutes late so we... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Visited the Ilford branch of Boots opticians and can highly recommend to anyone looking for a great experience. Both Shaheena (optometrist) and Sharon were not only professional throughout but made me... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Thw service i received in store wa fantstic when i had my eye test . I was greated by dora with a smile then i was seen by becky who did some tests before i went in to see scott fir my eye test after... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Visited boots opticians cleveleys. V friendly helpful staff. The optician was brilliant, explained everything clearly. The assistant took time to help me choose the right glasses for me. I never felt... Mehr ansehen

Unternehmensdetails

  1. Augenoptiker
  2. Kontaktlinsenanbieter
  3. Augenklinik
  4. Brillen-Großhändler
  5. Sonnenbrillengeschäft

Über Boots Opticians

Vom Unternehmen geschrieben

Whether you need an eye test or want to pick up some new glasses or contact lenses, Boots Opticians is the place to go.

With 540 branches across the UK, you're sure to find one close to you. We pride ourselves on our premium level of service and clinical care standards, so when you visit Boots Opticians, you'll know that you're in safe hands.

Discover our range of affordable glasses from our own brand range to your favourite designer brands.

We also stock a wide range of contact lenses, including daily contact lenses, monthly contact lenses, bifocal contact lenses and varifocal contact lenses.


Kontaktinformationen

4,4

Hervorragend

TrustScore 4.5 von 5

10.080 Bewertungen

5 Sterne
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1 Stern

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Bewertet mit 5 von 5 Sternen

I would like to thank Boots Opticians Eastbourne

I would like to thank Boots Opticians in Eastbourne for their care, professionalism and patience over many years. The Optometrist takes such good care of my eyes and ensures I get any necessary treatment promptly at the appropriate centre.
The few problems I’ve had with new glasses have been quickly resolved.
I would like particularly to thank Keely for her patience and kindness in helping me and my husband select frames and making sure they’re fitted correctly.

1. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for sharing your experience. We’re delighted to hear that the team at our Eastbourne store have provided such consistent care, professionalism, and patience over the years. It’s wonderful to know your eye health has been so well supported and that any issues have been resolved quickly. A special thank you for your kind words about Keely, we’re so pleased her patience and support made such a positive difference for you and your husband.

Bewertet mit 5 von 5 Sternen

Boots opticians above bar street southampton

I went to boots above street Southampton to get a eye test done.jo was really welcoming when I arrived and made sure I was all booked in and seen very quickly.once the test was done Jo helped me to sort out keeping my original frames but have new lenses put it.the whole process was easy and went smoothly and I received my glasses within a week of them being sent off.when I went back to collect Julie was helpful found my order quickly and also priced me up for sunglasses which I will purchase at a later date.both staff members were very welcoming and had brilliant customer service x

25. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for sharing your feedback. We’re delighted to hear that Jo and Julie provided such a warm welcome and excellent support during your visits to our Above Bar Street Southampton store. It’s great to know everything ran smoothly and that you were pleased with your new lenses. We truly appreciate your kind words.

Bewertet mit 5 von 5 Sternen

Made to feel welcome when l came into…

Made to feel welcome when l came into the store . Friendly staff and answered a few questions l had.
Witney staff are really the best !

4. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for your feedback. We’re delighted to hear that you felt welcome and that the team at our Witney store were friendly and helpful in answering your questions. We truly appreciate your kind words about the team.

Bewertet mit 5 von 5 Sternen

Boots Norwich

After an eye test in Boots Optician Norwich I chose new glasses and today picked them up. Loic helped me adjust them and was very helpful. I cannot fault the staff or service I received.

5. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for sharing your experience. We’re delighted to hear that Loic was so helpful in adjusting your new glasses and that you were pleased with the service you received at our Norwich store. We truly appreciate your kind words about the team.

Bewertet mit 5 von 5 Sternen

Excellent service

Yet again, Sam has provided an excellent service for me in Boots in Cornmarket Street, Oxford, by sorting my contact lenses pre cataract procedure.
Sam is efficient and reliable and always there to greet you with a reassuring smile.
Thank you.🙏🏻

20. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for your feedback. We’re delighted to hear that Sam provided such efficient and reliable support in preparing your contact lenses ahead of your cataract procedure. It’s wonderful to know her reassuring and friendly approach made such a positive difference. We truly appreciate your kind words.

Bewertet mit 1 von 5 Sternen

Take your business elsewhere…

The contact lens scheme is woefully lacking since your IT upgrade circa 9-mths ago. Pre your system upgrade, never had to call to ask where my contact lens are. Post system upgrade (after a 2wk delay in all lens being posted out) today is the 3rd time I’ve had to call in 9mths to ask where my lens are. Call handler could not understand that the posting date of lenses needed to revert to where it was previously. I now have to go to the opticians for the 3rd consecutive time to request free lenses as I will run out by the time my delivery comes. I’m going to have to cancel my scheme having been a customer for over 15yrs.

5. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for sharing your experience with us. We’re sorry to hear about the ongoing issues with your contact lens deliveries since the system update and the difficulties this has caused for you. Can you please contact us at boots.customercare@boots.co.uk with a copy of your review and we will be in touch.

Bewertet mit 5 von 5 Sternen

I was very well looked after

I was very well looked after. By the staff. Treated with respect and they was very helpful.
It had been many years since my last eye test.
So it was very reassuring that it was a fully extensive eye test & the service was very good.

1. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for sharing your experience. We’re so pleased to hear that the team looked after you with care, respect, and helpfulness, especially as it had been many years since your last eye test. It’s great to know the thorough examination and reassuring service made such a positive difference. We truly appreciate your feedback.

Bewertet mit 5 von 5 Sternen

Professionalism at its best

My wife and I have been going into boots in Ayr with cousin who has recently had cataract surgery and required new glasses… from the first visit to getting his glasses we were all treated with such professionalism and respect from the whole department. We were so impressed with The service my wife and I went back and ordered new glasses for ourselves… Sharon was our assistant who assisted us with such professionalism to select the frames … and I must say her honesty and thoughtfulness in the selection of our frames was second to none … the three of us were very impressed with the care and assistance given and a massive thank you to everyone in the department … I nearly forgot to mention Aria who assisted my cousin who’s also in a wheel chair …. Thank you all for the best unpressured experience .. not like any of the others on the high street .

4. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for sharing such thoughtful feedback. We’re delighted to hear that you, your wife, and your cousin received such professional, respectful, and caring support at our Ayr store throughout every visit. It’s wonderful to know Sharon’s honest and thoughtful guidance, along with Aria’s attentive assistance, made such a positive difference. We truly appreciate your kind words for the whole team and are so pleased you all felt well looked after and never pressured.

Bewertet mit 5 von 5 Sternen

Had a thorough routine eye test today…

Had a thorough routine eye test today and had the most amazing experience with incredibly polite and helpful and friendly staff
Was seen by the team at Boots Weston Favell Northampton.
Seen by Lynn Jason Caitlin and Sarah.
From start to finish all were very professional and informative. Jason was very reassuring about a previous eye problem and put my mind at ease. Worth the visit for that alone.
Boots Weston Favell…..you’re a great team. I shall thoroughly recommend you! Please keep up the good work!

4. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for sharing your experience. We’re delighted to hear that the team at our Weston Favell Northampton store provided such polite, friendly, and professional care throughout your visit. It’s especially reassuring to know that Jason was able to put your mind at ease regarding your previous eye concern. We truly appreciate your kind words and recommendation, and we’ll be sure to share your feedback with the whole team.

Bewertet mit 5 von 5 Sternen

Boots Opticians Wandsworth. Amazing service yesterday, noteworthy amazing!!

Boots Opticians Wandsworth. High Street Southfields London SW18 4TE.

Amazing service yesterday, noteworthy amazing!!

On arrival, Tutu immediately came to my aid and got me up and running with tests. I was late and she was gracious.

Harin, one of the Opticians, was spectacular. He explained everything in detail - not highbrow, so that I had absolute clarity about what each test meant. His knowledge and customer service were outstanding. He certainly knows his stuff and I believe genuinely enjoys his work. Thanks for your perseverance and reassurance. My sight is incredibly important to me and the service demonstrated by you yesterday underscores that you wholeheartedly believe sight to be important too, in that it's not just a job to you.

Georgia, thank you for your patience with the testing and fitting me for my new glasses. Your personable approach made what could have been a tedious experience enjoyable.

Thank you all once again. It’s so important to shout out from the rooftops when you receive excellent customer service. On this occasion, the above staff at Boots in Wandsworth set a new high.

2. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for sharing such wonderful feedback. We’re delighted to hear that the team at our Wandsworth store provided such outstanding service during your visit. It’s fantastic to know that Tutu, Harin, and Georgia each played a part in making your experience so clear, reassuring, and enjoyable. Your kind words about their patience, professionalism, and genuine care for eye health mean a great deal to us, and we truly appreciate you taking the time to recognise them.

Bewertet mit 5 von 5 Sternen

Boots Opticians Falkirk

I visited today for my eye test and had an excellent experience at Boots in Falkirk High Street. Gemma and Karen were very welcoming and kind, and they made me feel truly valued from the moment I arrived especially Gemma, who was exceptionally warm and caring. The optometrist, Karan, was very professional, humble, and did an excellent job during my appointment. Thank you all for your outstanding care and friendly service—I truly appreciate it.

2. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for sharing your experience. We’re delighted to hear that Gemma and Karen gave you such a warm welcome at our Falkirk High Street store and helped you feel truly valued, with a special mention for Gemma’s caring approach. It’s also great to know that Karan provided such professional and reassuring care during your eye test. We truly appreciate your kind words.

Bewertet mit 1 von 5 Sternen

Boots opticians in Havant

Boots opticians in Havant, absolute shambles! First visit, rude staff and didn't know how to put through an order for Bolle safety glasses. Second visit a week later after contacting Bolle, who told me the paperwork I had was correct in the first place, order was put through. 2 months later and 3 phone calls to the branch I am told the order actually wasn't put through!!! Will never use this place or boots opticians again!!!!!! Steer clear of using the Havant branch! If i could give 0 stars i would.

1. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for sharing your experience with us. We’re sorry to hear about the repeated issues you encountered with ordering your safety glasses, including the delays and lack of clear communication, and we understand how frustrating this must have been. Can you please contact us at opticians.customer.relations@boots.co.uk with a copy of your review and we will be in touch.

Bewertet mit 5 von 5 Sternen

Outstanding service

Outstanding service, greeted by Nicole, Jane B and Zara. Went to see Trudi to sort my contacts out. Definitely recommend this place, staff are amazing

2. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for your feedback. We’re delighted to hear that you received outstanding service and felt so well looked after by Nicole, Jane B, Zara, and Trudi. It’s wonderful to know the team made such a positive impression, and we truly appreciate your recommendation.

Bewertet mit 5 von 5 Sternen

The staff at the Havant shop.

The staff at the Havant shop were excellent! They were helpful, professional and friendly. I was given good advice and guidance throughout my time there. The Optician made me feel comfortable and was calm and competent throughout the examination process.
The staff, Kaylee, Holly and Nicky F were a credit to Boots Opticians service at the Havant shop.

21. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for your lovely feedback. We’re delighted to hear that the team at our Havant store provided such helpful, friendly, and professional care throughout your visit. It’s wonderful to know you felt comfortable and well supported during your examination. A special thank you for your kind words about Kaylee, Holly, and Nicky F. They are a real credit to the team.

Bewertet mit 5 von 5 Sternen

Top service from Jose in the Wimbledon…

Top service from Jose in the Wimbledon Quarter showroom.
New frame and re-fitting lenses from my trod on prescription glasses.
£20 and all done in half an hour.
Always great service here...
Rod Jenkins

2. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for sharing your feedback, Rod. We’re delighted to hear that Jose provided top‑class service at our Wimbledon Quarter store and was able to sort your new frame and lens refit so quickly and efficiently. It’s great to know you continue to receive such reliable, excellent service. We really appreciate your kind words.

Bewertet mit 5 von 5 Sternen

Boots Opticians in Epsom

Visited Boots Opticians in Epsom this week. Had a very thorough eye test, with lots of photos of the back of my eyes etc. Then saw Kajal the optician, she was lovely, explained the photos clearly. Spent time talking to me about the results. A really nice and friendly lady.
I would recommend her to anyone needing an eye test.

28. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for sharing your experience. We’re delighted to hear that you had such a thorough eye test at our Epsom store and that Kajal took the time to clearly explain your results and images. It’s wonderful to know you felt so comfortable and well supported. We truly appreciate your recommendation and kind words.

Bewertet mit 1 von 5 Sternen

Never again at Cambridge Petty Curry

Never again at Cambridge Petty Curry. Crazy traffic on a Friday afternoon after school. I have an appointment at 16h20 but arrived at exactly 16h31, 1 minute too late for their 10min late policy. They offered to reschedule the appointment but I will definitely go spend money somewhere else!!!

1. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for sharing your experience with us. We’re sorry to hear that your appointment could not go ahead as planned and understand how frustrating this must have been, particularly given the circumstances around your arrival time. Can you please contact us at opticians.customer.relations@boots.co.uk with a copy of your review and we will be in touch.

Bewertet mit 5 von 5 Sternen

Polite, friendly and efficient service.

Polite, friendly and efficient service. Thorough test and everything was explained to me carefully.

29. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for your feedback. We’re delighted to hear that you received polite, friendly, and efficient service, and that your eye test was thorough with everything explained clearly. We really appreciate you taking the time to share your experience.

Bewertet mit 5 von 5 Sternen

went to weymouth branch today was seen…

went to weymouth branch today was seen byAbsolam and Annie Grant could not fault the service

1. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for your feedback. We’re delighted to hear that Absolam and Annie Grant provided such excellent service during your visit to our Weymouth branch. We really appreciate you taking the time to share your experience.

Bewertet mit 5 von 5 Sternen

I've always found the staff at Bodmins…

I've always found the staff at Bodmins Opticians friendly and helpful. On this visit I wanted new glasses from a prescription I already had from earlier. Lucy and another member of staff, helped me choose 2 pairs of frames that suited me. Lucy then explained the different lenses and costs. I choose transition lenses, which I collected today. Lucy checked they fitted me and altered where necessary. I am very happy with my glasses and the service I received

1. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for sharing your experience. We’re delighted to hear that the team at our Bodmin store were friendly and helpful, and that Lucy provided clear advice, support with choosing frames, and ensured your new glasses fitted comfortably. It’s wonderful to know you’re happy with both your transition lenses and the service you received.

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