Blue Whale Media Ltd Bewertungen 109

If you are looking for a trusted service with excellent design skills with a professional team, look the other way and please read my review first!

Our experience from the start has been very rocky. Timing of meetings and phone calls was hit and miss, which is frustrating due the difficulty of setting aside time to deal with issues that could have been resolved with a phone call or email

They have this habit of sending disclaimer to sign before completing the project in view of washing their hands of any responsibility for changes needed

Requested full payment upfront therefore you’re unable discontinue the service if they are underperforming

Can’t be bothered to make calls to iron out issues and don’t provide a phone number to contact the team member responsible for creations and will only call back under caller ID

Promised discounts for google services to keep you on board after many complaints then pulling it out from under you and ignoring any email mention of it

Very poor communication when it comes to further service charges without transparency from the start, then giving an ultimatum and refusing to make full completion of website to go live

During the build process they made way too many amateur mistakes with spelling of descriptions, pictures and placements for the design to the point it felt we were designing it. Took so much of our time constantly re-sending information and not being able to give a simple phone call.

All issues raised with them and by the end they there was absolutely no effort made into the project as they only give you 3 modifications (even if it’s their mistake) then apply a ridiculous cost for changes after. There were no improvements in the simple respect deserved as a paying customer, they very quickly sent disclaimers to sign and showed a poor attitude.

Even though the website was paid in full they will refuse to send the website without signing a disclaimer. They don’t actually send you instructions on how to set up your website, they sent a huge database with IT jargon that will only be recognised if you work in this line of work.

We had no choice but to hire another outside designing consultant to fix and re design with respectable skills who will host and design at a reasonable cost and make live

The best customer service from start to finish. Fiona was great via WhatsApp answering any and all questions I asked. Delivery was brilliant fast and efficient….. can’t wait to get in now 💦💦

Terrible service.. over £400 paid for a service the team have happily refused to provide.. no website made. Terrible communication from Gary & Stephanie, who have been rude and condescending to both me, my mother and sister (both of whom have serious health conditions by the way so are susceptible to being taken advantage of in this manner) - would highly recommend going elsewhere based on my experience

Blue Whale Media carried out a re-brand for us when we wanted a fresh new look without drfiting too far from our previous brand. They did a great job and built a new, high quality website around it with re-worked content . They're currently running an SEO & PPC campaign for us and have promo videos in development. A great one-stop shop offering professional results

Really plased what the company have managed to build for me. Working with them has been a good experience, especially when it comes to their in-house designer, Molly, who managed to turn my vision into a reality. Great stuff!

We worked with Gary, Jess and team to build our new brand and website. They did a great job in getting us live on time.

The team did really a good job for my website set up and would like to thank you for you all your hard work. The website looks great!!

Thank you to the team at blue whale for our carpentry website:
kerfcarpentryjoinery.co.uk

Very professional, would recommend.

Having sourced them from a Google Search, Blue Whale Media stepped in on the back of an Enquiry to the Owner Gary...and I cannot praise them enough for the way that they assisted me with an Urgent Overhaul of my Website which had undergone a high number of issues with Plug-Ins & potential Hacking situation, which led to my Site resulting in the entire Design of the Site being compromised & looking both Tired & Outdated...Blue Whale took time to understand my Current & Future Needs on what we required from our New Corporate Website. They went above & beyond in working very closely with me & my Team over several months offering Expert Level Cutting Edge Web Design & Advising on Functionality. Once Finished the End Result has been Absolutely Stunning and resulted in our Website looking & competing against the very highest level of Corporate Websites in its User Experience. I cannot thank them enough for both their Support & Expertise, as their professionalism and knowledge has been invaluable and would highly recommend them to any business looking for help & assistance across short, medium or long term Projects. Thank You

Hello again . My situation was I payed for a new business website, to only get told to go see a solicitor only 2 weeks in. they already had my money and that was the point their attitude changed towards me.
There was awkwardness at every point and my website held to ransom until they gave me their idea of a site that would never get a single response. I eventually migrated the site away from them. To be honest I don’t think it’s worth salvaging.

Any questions or if I can be of help please contact Chris .

07881 200213

I had a great experience working with everyone on my website project.

I needed a new site to replace my very old website. Now after 6 weeks working with Gary, Stef and all the team, I have my cracking new website.

I really did not expect these results, exceptional. This website is a so much quicker and an improvement on my previous little old 4 page site. My new site loads so much quicker on my mobile when I check it now.

I just want to mention how great it was to have had the opportunity discuss my all ideas with Gary, before making any payments. I felt so much re assured I had made the right decsion by just being able to discuss my ideas at the start.

I really enjoyed the initial consultation as it was really helpful, as Gary took the time to understand what I wanted to get from the new website.

His experience and attention to detail gave me extra confidence, and I felt confident that my website was in capable hands.

Just a quick mention about the build process.... I just loved the collaboration. It was fantastic and made me like I was involved.

I hated my old site because it was so slow and didnt work on mobile very well. The new website is so much quicker, which makes me so happy.

I know my customers can now use the site on a mobile. I am honestly delighted to find that the speed and load times have significantly improved.

The technical improvements to my site have blown my mind to be honest. I wanted Gary to make my site easy to update and it now. I am so happy that I can now update my site myself.

Not only does the website now load quickly, but my customers love the new experience. They have told me the new site is much easier to navigate.

I could not be happier with what you have done for me and my business.

I am already looking to improve the site further with Gary and this team in the future.

Excellent web build process and facebook support for Carpet Centre Website & Marketing

Fantastic work again from the Blue Whale team, gave us exactly what we wanted and super quick - wouldnt use anyone else.

Just had these guys building a 4th website for me. Perfect design, flawlessly executed with any issues ironed out prior to implementation.
Brilliant

I recently had the pleasure of working with Blue Whale Media Ltd to build my new website for my newly opened coffee shop in Warrington, and I have to say, I am absolutely thrilled with the results.

From the very beginning, the design process was a straight forward. The team at Blue Whale really took the time to listen to me and what I wanted and understand what I wanted for my coffee shop's website. They were able to translate my ideas into a stunning design that perfectly captured my brand. The attention to detail and creativity they brought to the table was wonderful.

Not only was the design process smooth and efficient, but the branding process was equally as fantastic. Blue Whale worked closely with me to develop a brand identity that truly reflected my coffee shop's values and personality. They helped me choose the perfect colour scheme, fonts, and logo that would make my coffee shop stand out from the crowd. I couldn't be happier with the final result.

Throughout the entire project, the communication with the team at Blue Whale was nothing short of excellent. They were always available to answer any questions I had and kept me updated on the progress of the website. I felt like a valued client every step of the way. It's clear that they truly care about their clients and want to ensure their satisfaction.

Now that my website is up and running, I have received nothing but positive feedback from my customers. They love the user-friendly layout and the beautiful design. The website not only looks great.

The team at Blue Whale media did a great job of designing our website, with exactly the specification & functionality we wanted. Couldn't be happier with the end result

The Service provided by Blue Whale media was fantastic.
The Team namely Molly, Danielle and Stephanie were superb. Very professional and attentive, My new website looks great as well as my current redesign. Great Work and Thank You.

From sitting down at an initial meeting with Blue Whale to go through our aspirations for our new iCozi site the process from thereon in was a smooth transition from a concept to a finished product with superb support from all the team members at Blue Whale throughout the process. Looking forward to continuing to work with this friendly and professional team over the coming years. Bob Martindale General Manager iCozi.co.uk

Support provided was exceptional, I couldn’t ask for more from the team, I would recommend to anyone looking to get their website built or updated.

The service provided to me was 5 stars really went above and beyond.