Better Bewertungen 

The journey was quite interesting I had a great experience and very appreciative of the support. I will definitely recommend the service to anyone interested.

Sales support (Ryan Peace) was great.
Not happy with the change in loan amount and increased interest rate.
Also, the closing was terrible. Notary was late, distributions of funds to pay creditors as part of the transaction were made by check and sent to the borrower to distribute, after at least three requests to have the distributions made directly by Better at closing (preferable by wire). What are to closing fees for, if the borrower has to do extra work to finalize the transaction, there should be limited fees. Not happy with this at all -- very amateur.

Your sales reps and mortgage experts were very knowledgeable

I went into that by raising four children on my own. I didn't want them to miss out on anything, I know that's not financially responsible, but I believe that I did everything I could to make sure that they had a good childhood. But now moving forward as I am now older I need to make sure that I have things paid off so I can enjoy the golden years or in this economy the brass years. I know I was by far not the easiest client that Better had to deal with. And I have some unique issues that was able to get worked out and there were somewhat patient I understand they are on time constraint. But in the end we were able to get everything done and close. I am working towards getting everything consolidated and soon I will be making my first payment. And I will have enough to start getting things fixed and repaired in my home without having to worry about making all the monthly payments. I suggest if you want to get a little bit of normalcy in your life, if you're able to consolidate and have enough equity in your home to do so it would probably be better for you to consolidate all the high interest credit cards. But remember if you do this you need to learn to be financially responsible, it is easy to consolidate it is also easy to end up back in the same situation and still owe on the consolidation. I appreciate Better helping me along this journey. I would definitely use them again but I hope that I do not have to and that I go forward without needing to use any credit cards.

Everyone made it a seamless transaction

This entire process was seamless and pleasant. Everything I was promised was delivered upon. Highly recommend.

Once my application was accepted, I was communicated with every day to keep my informed about what the next step is to keep the loan moving.

Quick, efficient, and great value. Their online platform is amazing. Once I decided to go with Better, closed within 10 days. Quick to answer questions, can’t say how impressed I am with this company. Highly recommend!!!!

the process was easy and fast, and the online site is informational and keeps you updated throughout the whole process and if you have any questions they are fast to answer.

Fast, friendly, easy!

I had a great experience with Better Mortgage. The entire process was easy and straighforward, and the team was always available to answer my questions and kept me informed every step of the way. They were knowledgeable, responsive and made what can often be stressful process feel simple. I highly recommend Better Mortgage to anyone looking for seamless home financing experience.

Better is a great means to obtain a HELOC. It is simple to use and it is fairly quick as long as you complete your tasks. Kylie and Hattie were responsive and helpful along the process. You can expect to have your funding in about 3-4 weeks. It is great how hte website gives you tasks, so the whole process is seamless in getting Better the info you need to provide and also receiving feedback on where you are in the process. I made the first phonecall to Better on June 24 and had funding in my bank account on July 17. The Interest rates were far lower than they were with a regular loan through SOFI. I am pleased with the process and recommend Better Mortgage if you are seeking a HELOC loan.

Yeah it was excellent experience over all staff were very formal

Working with Better Mortgage was an outstanding experience! The entire process was fast, easy, and completely stress-free. Peter and Michael were incredibly helpful from start to finish. They took the time to explain everything clearly, answered all of my questions, and made sure there were no surprises along the way.

I applied on a Thursday and closed just one week later, which exceeded all of my expectations. If you’re looking for a smooth, efficient mortgage experience with excellent customer service, I highly recommend Better Mortgage. Thank you, Peter and Michael, for making the process so easy!

Chad and Chris worked with me and it was beyond one of the smoothest processes, especially for something so important! They stayed in touch with me and held my hand the whole way! Thank you!!!!! Jennifer

I had a very disappointing experience with Better.com. I was simply shopping for refinance estimates through Credit Karma when I clicked on Better.com's offer to compare rates. Within minutes, I received a call from a representative, Rachael. I was only looking for information, but the conversation became confusing, and before I fully understood what was happening, I was charged a $500 rate lock fee and an application was started.
I was also told they would perform only a soft credit check, but a hard inquiry later appeared on my credit report. When I realized what had happened, I immediately asked to cancel the application and requested a refund. Instead of addressing my concerns, I was repeatedly told I had agreed to everything and was pressured to continue the loan process.
What has been most frustrating is the lack of customer service. Every attempt to speak with a supervisor resulted in being transferred back to the same representative or being told someone would contact me, but no one ever did. Even after Better.com responded publicly to my review and said they would investigate my complaint, I never received a meaningful follow-up.
Based on my experience, I would encourage anyone considering Better.com to carefully review every document, ask questions before authorizing any fees, and make sure you fully understand what you are agreeing to before moving forward.

To the reply below: I have already tried emailing that email when you replied to a review I posted on a different site. You guys reply saying you will escalate the ticket and then It never happens. I continue to check back for an update just to be told you are waiting on a supervisor or manager to reply. Its been a month.

The process was quick and easy. Michael helped us stay connected and made sure we were informed.

Michael, Thomas, and Carissa were great.