Always working & easy to use especially with the app & price offers. Only issue I have is the distance between vehicles & charging bays but this seems to be the same with other companies when sid... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Overall the service is generally good. However, I often experience times when a charging space says it's occupied when it clearly is not. There's also times when I plug into an available space and it... Mehr ansehen
Unternehmen hat geantwortet
Absolutely awful customer service. The chargers at ashbrook lane keep failing to connect and taking multiple pre authorisation charges which I've reported many times. I then have to wait up to 10 days... Mehr ansehen
Unternehmen hat geantwortet
I am one of the many millions who are disadvantaged because we do not live in a house with a driveway. because of this I look at all the charging companies and look for the best deal. Before BE... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Be.EV is a UK-wide electric vehicle (EV) charging network, founded in 2019 and headquartered at 111 Piccadilly, Manchester. We have 50 employees and operate more than 2,500 charging bays across over 680 sites nationwide. We’re one of the UK’s largest rapid and ultra-rapid EV charging networks, building charging hubs in places that make sense: along busy routes, at popular destinations and right in the heart of local communities. We offer drivers the right charging speeds in the right places, with plenty of ways to start and pay for a charge, including the Be.EV app, RFID card and contactless payment. Everything starts with listening to drivers. They told us they wanted reliable chargers, clean and spacious bays, fair pricing, an app that works and a team that genuinely listens. So that’s exactly what we’re building. Every piece of feedback helps shape what we do next. We’re proud to deliver 99% network reliability, but our focus goes beyond charging bays. We’re here to make public EV charging simple, convenient and dependable, whether you’re charging close to home, while shopping or during a longer journey. Ultimately, we want to help every driver Love Every Electric Journey. Be.EV is majority owned by Octopus Energy Generation, one of Europe’s largest renewable energy investors. As more drivers switch to electric, we’re continuing to grow a nationwide charging network designed around people, powered by renewable energy and shaped by the customers who use it every day. Keep up with Be.EV: Facebook: Be.EVchargingnetwork Instagram: @be.ev.charging LinkedIn: Be.EV X: @BeEV_Charging YouTube: Be.EV_Charging
Kontaktinformationen
Rodwell Tower, 111 Piccadilly, M1 2HY, Manchester, Vereinigtes Königreich
- 0800 917 3208
- support@be-ev.co.uk
- be-ev.co.uk
4,1
Gut
288 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 82 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great Kent power chargers
Great Kent power chargers, and a fantastic price with the monthly subscription, don’t think it can be bettered, then I got a discount on the discount.
👍
21. September 2026
Antwort von Be.EV
Hi Barry, we're so glad you're enjoying our chargers and the fantastic subscription price! We appreciate your positive feedback💚
Antwort von Be.EV
We're so happy you've had an easygoing and excellent charging experience Mohammed! Thank you for leaving a positive review 💚
It advertises upto 150 kWh but in…
It advertises upto 150 kWh but in reality your lucky if it gets to 40 kWh
I would use it more if the charge rate was faster
Also when I first joined the option I had was 4.99 or 9.99
And is still advertised as such
I paid the 4.99 to test it out and then decided to pay the 9.99 to get the cheaper rate only to be charged 13.99 a week later
17. September 2026
Antwort von Be.EV
Hi, we understand it's always frustrating when you don't get the charging speeds you want. There's many contributing factors that affect the speed of your charge session including: the vehicle charging limits, your current charge percentage as a few examples. If you want to drop us an email at Feedback@be-ev.co.uk with the details of your charging session we can certainly have a look at the specific reasons that affected your charging experience. We look forward to hearing from you 💚
Service is fast
17. September 2026
Antwort von Be.EV
We're so pleased you're benefitting from our fast service William! Thank you for taking the time to leave a review, and we hope to see you charging with us again soon 💚
Always fast and reliable
Always fast and reliable just wish there was more sites in Liverpool
17. September 2026
Antwort von Be.EV
Hi Leanne, thanks for leaving us such a fantastic review! We're so happy you find our service fast and reliable.
We appreciate your feedback regarding more sites in Liverpool. We are always looking for ways to expand our reach and your comments will be passed along to our networking team.
Hope to see you charging with us again soon!💚
It was always ready for us to use
17. September 2026
Antwort von Be.EV
Hi, thanks for taking the time to leave us a review! We are so pleased to hear that our service was consistently available for your charging needs. We truly appreciate your positive feedback and hope to see you charging with us again soon!💚
Small problem with the chargers but…
Small problem with the chargers but went reasonably well
17. September 2026
Antwort von Be.EV
Hi Cyril, thanks for taking the time to leave us a positive review! We're glad to hear that you had a good experience charging with us!
We're sorry to hear that there was a small problem with the chargers at first, but glad to hear that the problem was hopefully resolved quickly.
If you have any issues in the future, please get in contact at feedback@be-ev.co.uk and one of our team will be in touch to help with any queries that you have.
See you at one of our bays soon! 💚
Best price around
17. September 2026
Antwort von Be.EV
Thanks for leaving us a positive review Sam! It's great to hear that you have had really positive experiences charging with us. We appreciate your kind words and hope to see you at one of our hubs soon 💚
Perfect servicr
Any time you have a question its answered perfect and they do a follow up.
17. September 2026
Antwort von Be.EV
Thanks for leaving us a great review Sharon! We're really glad to hear our team is providing excellent support and follow-up. We appreciate your kind words and hope to see you at one of our charging hubs soon 💚
Very good service and will recommend a…
Very good service and will recommend a friend to use the service.
21. September 2026
Antwort von Be.EV
Hey Chris, we're so glad you had a positive experience with our service and appreciate you recommending us! Thanks for taking the time to leave us such a fantastic review 💚
Best charging ever
Always a dependable fair priced product that delivers with ease and so darn fast. I wish all the EV suppliers were as good
18. September 2026
Antwort von Be.EV
Hi, thanks for taking the time to leave us such an amazing review! We're really happy to hear that you find charging with us easy and affordable. We'll see you at one of our charging hubs again soon! 💚
Antwort von Be.EV
Hi, thanks for taking the time to leave us a review! Great to hear that you enjoyed your experience with us. We hope to see you at one of our sites soon! 💚
Loyal customer for a year
Loyal customer for a year. Had a subscription issue which was handled very poorly. As a result I have lost confidence in this company. Had to find alternative charging as they do not deserve my business.
17. September 2026
Antwort von Be.EV
Hi Rob,
Thanks for taking the time to leave us a review, we apologise that your experience with us wasn't a positive one.
We're reached out through email to further investigate the issues that you faced and it would be greatly appreciated if you could provide us some more detail so we are able to take action if necessary.
We look forward to hearing from you,
Team Be.EV
Need more charging point…
It’s good when a space is available hence, I only go at night … it would be great if there is more than 1 charging point
17. September 2026
Antwort von Be.EV
Hi Tes, thanks for your great feedback. We're glad to hear you're finding the chargers useful when you can access them.
We appreciate that availability can be challenging at busier locations, and we understand why you'd like to see more charging points installed. Expanding capacity at existing sites and adding new locations is something we're continually looking at as demand for EV charging grows.
If you could send some further information over to feedback@be-ev.co.uk, we'll be sure to share your feedback with the team. Thanks again for taking the time to let us know. ⚡️
Antwort von Be.EV
Hi Alexander, we are so happy to hear you enjoyed your experience with us and appreciate your kind words!
Always quick and easy and reliable
17. September 2026
Antwort von Be.EV
We are delighted to hear that you consistently find our service quick, easy, and reliable. Your positive feedback means a great deal to us.
Best in the town!
15. September 2026
Antwort von Be.EV
We are so happy to hear you enjoyed your experience with us and appreciate your kind words!
Antwort von Be.EV
Hi, we're sorry to hear you've had such a frustrating experience. That's certainly not the standard we aim to provide.
If you're experiencing issues across multiple sites, we'd really like to understand more so we can investigate. If you can send us the locations you've visited, we'll share them with our network team and review any reported faults or recurring issues. You can get in contact through feedback@be-ev.co.uk and one of team will be on hand to help.
We're continually investing in improving reliability across the network, and customer feedback like yours helps us identify where we need to focus our efforts. Thanks for taking the time to let us know, and we hope we can restore your confidence in charging with us. ⚡️
Fast easy charging takes the stress out…
Fast easy charging takes the stress out ev chargers
19. September 2026
Antwort von Be.EV
We're so glad our EV chargers make your experience stress-free. We appreciate your positive feedback!
Antwort von Be.EV
We are so glad to hear you appreciate our pricing! We always strive to offer great value and appreciate your feedback!
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