Always working & easy to use especially with the app & price offers. Only issue I have is the distance between vehicles & charging bays but this seems to be the same with other companies when sid... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Overall the service is generally good. However, I often experience times when a charging space says it's occupied when it clearly is not. There's also times when I plug into an available space and it... Mehr ansehen
Unternehmen hat geantwortet
Absolutely awful customer service. The chargers at ashbrook lane keep failing to connect and taking multiple pre authorisation charges which I've reported many times. I then have to wait up to 10 days... Mehr ansehen
Unternehmen hat geantwortet
I am one of the many millions who are disadvantaged because we do not live in a house with a driveway. because of this I look at all the charging companies and look for the best deal. Before BE... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Be.EV is a UK-wide electric vehicle (EV) charging network, founded in 2019 and headquartered at 111 Piccadilly, Manchester. We have 50 employees and operate more than 2,500 charging bays across over 680 sites nationwide. We’re one of the UK’s largest rapid and ultra-rapid EV charging networks, building charging hubs in places that make sense: along busy routes, at popular destinations and right in the heart of local communities. We offer drivers the right charging speeds in the right places, with plenty of ways to start and pay for a charge, including the Be.EV app, RFID card and contactless payment. Everything starts with listening to drivers. They told us they wanted reliable chargers, clean and spacious bays, fair pricing, an app that works and a team that genuinely listens. So that’s exactly what we’re building. Every piece of feedback helps shape what we do next. We’re proud to deliver 99% network reliability, but our focus goes beyond charging bays. We’re here to make public EV charging simple, convenient and dependable, whether you’re charging close to home, while shopping or during a longer journey. Ultimately, we want to help every driver Love Every Electric Journey. Be.EV is majority owned by Octopus Energy Generation, one of Europe’s largest renewable energy investors. As more drivers switch to electric, we’re continuing to grow a nationwide charging network designed around people, powered by renewable energy and shaped by the customers who use it every day. Keep up with Be.EV: Facebook: Be.EVchargingnetwork Instagram: @be.ev.charging LinkedIn: Be.EV X: @BeEV_Charging YouTube: Be.EV_Charging
Kontaktinformationen
Rodwell Tower, 111 Piccadilly, M1 2HY, Manchester, Vereinigtes Königreich
- 0800 917 3208
- support@be-ev.co.uk
- be-ev.co.uk
4,1
Gut
288 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 82 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Started off well
Chargers always free, however do not reach full capacity of 120kwh and now the subscription is £13.99 a month i am thinking of switching back to Ionity - faster charge speed lower monthly subs and same charge price.
15. September 2026
Antwort von Be.EV
Hi David, thanks for leaving us a review,
We understand that any increase in subscription cost can be frustrating, and we certainly don't make those decisions lightly. Pricing changes are carefully reviewed across the business, and customer feedback like yours plays an important role in those discussions.
We're also concerned to hear that you're not seeing the charging speeds you'd expect and we'd like to look into that further with our network team. If you can send us the locations you've experienced this at, we'll be happy to investigate.
While the subscription price has changed, the value of the charging discounts remains the same, meaning drivers who regularly use the discounted rates can still save well over £100 per month compared with standard PAYG pricing.
We appreciate there are several networks to choose from, and we'll make sure your comments on both pricing and charging performance are shared with the relevant teams. Thanks again for taking the time to let us know your thoughts. ⚡️
Antwort von Be.EV
We're so happy to hear that you have had positive experiences charging with us! We appreciate your kind words.
Good price in past with subscription
Good price in past with subscription. New price is not as great value.
17. September 2026
Antwort von Be.EV
Hi, thanks for taking the time to leave us a great review!
We appreciate that you found more value in the previous subscriptions, and we're sorry to hear the new structure doesn't offer what you're looking for.
We genuinely value your support and will share your comments with the team. 💚
As always a great service and having…
As always a great service and having the subscription makes it great value
17. September 2026
Antwort von Be.EV
We're so happy to hear you value our service and subscription! Thank you for your kind words.
Charging always runs smoothly
Charging always runs smoothly, get the invoice for the charge which is good and I like the subscription.
17. September 2026
Antwort von Be.EV
We're so glad to hear that our charging process and invoicing meet your expectations, and that you appreciate our subscription!
Be.EV is my default charger
Be.EV is my default charger. Great value compared to other suppliers. My local charging station in Liverpool always available and reliable and I visited the Manchester Oasis last weekend which is what charging stations should be like, spacious, well laid out, clean and with a coffee shop onsite
17. September 2026
Antwort von Be.EV
We're so happy to hear that our charging stations in Liverpool and Manchester are meeting your needs and expectations! We appreciate your kind words.
Antwort von Be.EV
We're so happy to hear that connecting with our app was a simple and positive experience for you. Thank you for sharing your feedback!
The charge point would not accept RFID…
The charge point would not accept RFID charge card (Aviator, Woodford).
17. September 2026
Antwort von Be.EV
Hi Ian, thanks for taking the time to leave a review. We're sorry to hear that your RFID card didn't work at our chargers.
We've forwarded this to our networking team who will investigate issues regarding payment at that site as soon as possible.
We appreciate you leaving feedback and informing us of this issue, we're keen to ensure that this is resolved.
Team Be.EV
Charging at stains park colchester today
Most if not all the charging points were working and clean to . It's great just to be able to pull up,plug in and away you go. Sometimes annoying when there are electric cars pull into a charger bay then go off shopping without any intension of charging there car but overall it was great
18. September 2026
Antwort von Be.EV
We're so glad to hear you had a great experience with our charging points! We appreciate your feedback regarding other users' charging etiquette and will pass this on to the correct team in order to develop ideas as to how this can be avoided in the future.
Since installing the app things are…
Since installing the app things are working good. Fast charging and usually available units.
15. September 2026
Antwort von Be.EV
We're so happy to hear that our app is working well for you and that you're finding available units and fast charging. We appreciate your positive feedback!
Easy to charge
Easy to charge. Good pricing at the moment. No issues.
The only downside is the Mini subscription is being discontinued and being replaced by a much more expensive option.
17. September 2026
Antwort von Be.EV
Hi Kirk, thanks for taking the time to leave us such a positive review!
We appreciate that the previous Mini subscription suited your charging habits better, and we're sorry to hear the new structure doesn't offer the value you're looking for. We genuinely value your support and will share your comments with the team. 💚
Antwort von Be.EV
We are so glad to hear you found our service brilliant, easy, and perfect. Thank you for your wonderful feedback!
All ways a great charge pull-up scan…
All ways a great charge pull-up scan card done 👍🏻
17. September 2026
Antwort von Be.EV
We're glad you enjoyed your experience at our charging bays! We appreciate your positive feedback!
Reliable
Most of the time, a reliable charger is avaliable, delivering adequate electrons at high speeds.
15. September 2026
Antwort von Be.EV
We're happy to hear our charger consistently provides fast and reliable power for your EV. Thank you for your positive feedback!
Great pricing with the subscription and…
Great pricing with the subscription and fast too, very rarely have any problems
15. September 2026
Antwort von Be.EV
We're happy to hear that our pricing and speed meet your expectations. We appreciate your positive feedback and hope to see you at one of our charging bays again soon!
Antwort von Be.EV
We appreciate your positive feedback regarding the pricing, availability, and location of our offerings. We hope to see you charging with us again soon!
Very reliable chargers
Very reliable chargers, plenty of availability and fast charging..pricing is the best by far...
17. September 2026
Antwort von Be.EV
We're so happy to hear you're pleased with our reliable and fast charging options, and our pricing. We appreciate your positive feedback!
Antwort von Be.EV
We are very happy to hear that you get charged up quickly at our charging hubs! Thank you for your wonderful feedback.
Antwort von Be.EV
We are so glad to hear that you found our product easy to use and efficient! Thank you for your wonderful feedback.
Great prices and easy to use chargers.
18. September 2026
Antwort von Be.EV
We're so happy to hear that our prices and easy-to-use chargers met your expectations. We truly appreciate your positive feedback!
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