Always working & easy to use especially with the app & price offers. Only issue I have is the distance between vehicles & charging bays but this seems to be the same with other companies when sid... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Overall the service is generally good. However, I often experience times when a charging space says it's occupied when it clearly is not. There's also times when I plug into an available space and it... Mehr ansehen
Unternehmen hat geantwortet
Absolutely awful customer service. The chargers at ashbrook lane keep failing to connect and taking multiple pre authorisation charges which I've reported many times. I then have to wait up to 10 days... Mehr ansehen
Unternehmen hat geantwortet
I am one of the many millions who are disadvantaged because we do not live in a house with a driveway. because of this I look at all the charging companies and look for the best deal. Before BE... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Be.EV is a UK-wide electric vehicle (EV) charging network, founded in 2019 and headquartered at 111 Piccadilly, Manchester. We have 50 employees and operate more than 2,500 charging bays across over 680 sites nationwide. We’re one of the UK’s largest rapid and ultra-rapid EV charging networks, building charging hubs in places that make sense: along busy routes, at popular destinations and right in the heart of local communities. We offer drivers the right charging speeds in the right places, with plenty of ways to start and pay for a charge, including the Be.EV app, RFID card and contactless payment. Everything starts with listening to drivers. They told us they wanted reliable chargers, clean and spacious bays, fair pricing, an app that works and a team that genuinely listens. So that’s exactly what we’re building. Every piece of feedback helps shape what we do next. We’re proud to deliver 99% network reliability, but our focus goes beyond charging bays. We’re here to make public EV charging simple, convenient and dependable, whether you’re charging close to home, while shopping or during a longer journey. Ultimately, we want to help every driver Love Every Electric Journey. Be.EV is majority owned by Octopus Energy Generation, one of Europe’s largest renewable energy investors. As more drivers switch to electric, we’re continuing to grow a nationwide charging network designed around people, powered by renewable energy and shaped by the customers who use it every day. Keep up with Be.EV: Facebook: Be.EVchargingnetwork Instagram: @be.ev.charging LinkedIn: Be.EV X: @BeEV_Charging YouTube: Be.EV_Charging
Kontaktinformationen
Rodwell Tower, 111 Piccadilly, M1 2HY, Manchester, Vereinigtes Königreich
- 0800 917 3208
- support@be-ev.co.uk
- be-ev.co.uk
4,1
Gut
288 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 82 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The site at Cecil road
The site at Cecil road, Hale is regularly having problems and I have had another poor experience charging last weekend. The power cut off mid way through the charge meaning I was extremely inconvenienced and had to wait almost 40 minutes over time to charge the vehicle.
17. September 2026
Antwort von Be.EV
Hi Keith, we are very sorry to hear about the issues you experienced with the charging point at Cecil Road, Hale. We understand how frustrating it is when a charge is interrupted, causing significant delays. We are investigating this recurring problem to prevent future occurrences💚
Antwort von Be.EV
Hey Graham, we're so glad you found our process straightforward and efficient. We appreciate your positive feedback and hope to catch you charging with us again soon💚
Antwort von Be.EV
Hi Leslie, we're so glad to hear you found our facilities easy to use, fast, clean, and spacious. We truly appreciate your wonderful feedback!💚 Hope to see you charging again with us soon😊
Antwort von Be.EV
Hi Ramiz, thank you for taking the time to leave us a review. We are sorry to hear that some of our chargers were out of order, we do our best to get engineers out to sites to fix any issues ASAP, but this does take time so please bare with us. If there is a reoccurring issue with one of our chargers that has not been attended to please drop us an email at Feedback@be-ev.co.uk and we can investigate this site promptly. We hope to see you charging again with us soon⚡
Good service
17. September 2026
Antwort von Be.EV
Thank you for the great review! Hope to see you charging again with us soon💚
Antwort von Be.EV
Hi Baz, we are so happy to hear that you found our service easy to use and our payment subscription process convenient. We truly appreciate your positive feedback!💚
Antwort von Be.EV
Thank you for the positive review Shaju 😊 Hope to see you charging with us again soon ⚡
One issue my local charge point has…
One issue my local charge point has been intermittent in service
I also feel the new subscription service is now expensive at £13.99 month
18. September 2026
Antwort von Be.EV
Thank you Jeremy, we appreciate you sharing your feedback. We are concerned to hear about the intermittent service at your local charge point, we would appreciate it if you were able to drop us an email at Feedback@be-ev.co.uk with the details of this charging point and recent charging sessions so we can investigate these matters👍
Really happy with Be.EV overall
Really happy with Be.EV overall. It’s convenient, easy to use and the subscription plan makes it even better value. The only small issue is that sometimes it can take a while to connect to the charger, but overall a great and handy service. 👍
15. September 2026
Antwort von Be.EV
Hi Erfan, we're so happy you find our service convenient and valuable! We appreciate you highlighting the connection issue and are always working to improve💚
Simple
Simple, fast Integration through the app and always reliable access
Love the half price "we miss you " offer too!
Please can we have more decathlon locations
17. September 2026
Antwort von Be.EV
Hey Rob, we're so glad you find our app simple and reliable, and love that you are benefiting from our promotions! We appreciate your kind words and are always working to expand our reach😊
Day2
Day2! tried to charge again not a chance, different location
21. September 2026
Bewertung ohne vorherige Einladung
Antwort von Be.EV
Hi Michael, we are very sorry to hear about the charging difficulties you experienced at a different location. We really value all of our customer feedback and would appreciate if you could briefly provide us with the details of your session at feedback@be-ev.co.uk and one of the team will investigate this issue and get in touch💚
Antwort von Be.EV
We're so glad you enjoyed our convenient location and spacious parking Sarah! We appreciate your recommendation💚
Antwort von Be.EV
Hi David! We're so happy to hear you're pleased with the fast charging and great connection! Thank you for your wonderful feedback😊
The best EV charging company out there
They save you money by not charging and seriously stupid amount of money just to begin charging. £25 is a reasonable fee which they reverse on the same day. Well done keep up the great work. Great price per kWh
17. September 2026
Antwort von Be.EV
Hi Eamonn, we're so happy to hear you appreciate our transparent pricing and reasonable fees. We are committed to providing great value⚡
Prices increased
17. September 2026
Antwort von Be.EV
Hi Ghulam, thank you for your review. We appreciate it's always frustrating when prices rise and we work hard to keep public charging as affordable as possible. We do have the longest off-peak period in the industry between 7am-7pm which is available without a subscription at 49p/kWh. Check it out⚡
The charger I was using just took 2…
The charger I was using just took 2 lots of £25 and didn’t start charging..
17. September 2026
Antwort von Be.EV
Hi Ian, we are very sorry to hear about the trouble you experienced with the charger. We understand your frustration with the payment issue. Both pre-authentication charges of £25 will be returned to your bank account within the next few working days, however some banks do take longer to process the transaction. If you have still not received the repayment after more than a week please email us at feedback@be-ev.co.uk and we will escalate this issue. Apologies again for this experience we hope it doesn't deter you from charging with us again in the future ⚡
Antwort von Be.EV
Hi Laura, we're so happy to hear that you had such a fast and easy experience with no connection issues at the port. We truly appreciate your positive feedback!💚
Antwort von Be.EV
Hi Renato, we are so glad to hear you are loving the lower rate with our subscription! We appreciate your positive feedback💚
Was told by staff the charger would be…
Was told by staff the charger would be 39p and got charged 69p and they did nothing but tell me Portsmouth council charger are excluded
17. September 2026
Antwort von Be.EV
Hi Mark, we appreciate you bringing this pricing discrepancy to our attention. We understand your frustration regarding the charge for the charger. We are reviewing our communication to ensure clarity on pricing, especially concerning council chargers.
"Thank you for offering the…
"Thank you for offering the €13.99/month subscription option—the €0.39/kWh rate has significantly reduced my EV charging costs. Your app is incredibly user-friendly and makes finding charging points quick and effortless while I’m out visiting clients
17. September 2026
Antwort von Be.EV
Hi Andy, we're so glad our new subscription option and app are helping you save on EV charging and making it easy to find points while visiting clients! We appreciate your positive feedback💚
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