Unfortunately, was lead to believe the personalized Easter Egg would be delivered by Easter, but it did not arrive until a month later. Additionally, the photos and video portrayed the Egg as larger... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I would definitely give this Company a 5 Star Rating! I ordered several beautiful handmade Eater Eggs for my granddaughters with their names on them. I hade one small hiccup and the Company fixed it... Mehr ansehen
Unternehmen hat geantwortet
Great product, I would recommend they put laundry instruction tags on the items, but customer service was awesome helping with that. Love the blouse!
This was my worst experience ordering from an on-line company. Their add was completely deceitful. I ordered the personalized Easter eggs. The add showed a child holding one filled with candy and a st... Mehr ansehen
Unternehmen hat geantwortet
2,5
Mangelhaft
91 Bewertungen
Hat 86 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
I placed an order 3-26 for the monogram…
I placed an order 3-26 for the monogram Easter Egg. I received a notification 3/31 supposedly from USPS saying delivery can't be completed because the zip code is wrong. I verified all my info was correct. I emailed Artvera Print today, 4/2, and have not received any response. Maybe I'll get one here. Very disappointed and am starting to think maybe this is a scam.
31. März 2026
Bewertung ohne vorherige Einladung
Antwort von Artveraprint
Dear Elaine S
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
They were responsive and professional…
They were responsive and professional and got us our refund quickly
1. April 2026
Bewertung ohne vorherige Einladung
Antwort von Artveraprint
Dear Yolanda
Thank you very much for your positive feedback on our refund process.
We always adhere to efficient and transparent refund procedures to ensure every customer enjoys smooth and convenient after-sales service. Knowing that you are satisfied with the refund process is the highest recognition of our service.
💼 We will continue to optimize our refund and after-sales processes to ensure peace of mind for you and all our customers.
Thank you again for your support and trust, and wish you a happy life!
Best regards
Olivia
Great customer service except it would…
Great customer service except it would been nice to know earlier than the order was delayed, happens I guess, but shouldn’t.
1. April 2026
Bewertung ohne vorherige Einladung
Antwort von Artveraprint
Dear Sam
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Great Customer Support
My experience was great! Good communication and excellent customer service! Would highly recommend!
18. März 2026
Bewertung ohne vorherige Einladung
Antwort von Artveraprint
Dear Rylee
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
I was really excited to receive my…
I was really excited to receive my order. However, due to its customization, it was delayed I contacted customer service and they were amazing, helpful and solved the problem. I would use this company again. My experience was outstanding.
19. März 2026
Bewertung ohne vorherige Einladung
Antwort von Artveraprint
Dear Customer,
Hello! Thank you for your satisfaction with our customer service's quick response.
📞 Your approval is the best encouragement for our team. We will continue to optimize our service processes and continuously improve our response speed and service experience.
If you have any questions or needs, please feel free to contact us. We will continue to provide you with support and assistance.
Thank you again for your trust and support. I wish you a happy life!
Best regards
Olivia
The communication was terrific
The communication was terrific. After I ordered the products it was clear they would not arrive on time. After I contacted them they offered to refund my money which they did promptly.
1. April 2026
Bewertung ohne vorherige Einladung
Antwort von Artveraprint
Dear Scott
Hello! Thank you for your satisfaction with our customer service's quick response.
📞 Your approval is the best encouragement for our team. We will continue to optimize our service processes and continuously improve our response speed and service experience.
If you have any questions or needs, please feel free to contact us. We will continue to provide you with support and assistance.
Thank you again for your trust and support. I wish you a happy life!
Best regards
Olivia
Their customer service is EXCEPTIONAL
Their customer service is EXCEPTIONAL. Prompt and responsive. Very polite and professional.
25. März 2026
Bewertung ohne vorherige Einladung
Antwort von Artveraprint
Dear Janise
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Would do business with them again
Would do business with them again. Had an ordering issue that was immediately addressed and resolved. That’s excellent customer service that other companies don’t always provide.
28. März 2026
Bewertung ohne vorherige Einladung
Antwort von Artveraprint
Dear Yvonne
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Don't hesitate to order from this company.
Very good company to work with. Customer service was so helpful to remedy my issue! They even responded to my email over the weekend.
28. März 2026
Bewertung ohne vorherige Einladung
Antwort von Artveraprint
Dear Deb
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Jamie took into account my requests
Jamie took into account my requests, she did her job and respected my choice.
The refund I have requested has safely reached my account
23. März 2026
Bewertung ohne vorherige Einladung
Antwort von Artveraprint
Dear Patricia
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Because of the reviews & the fact they…
Because of the reviews & the fact they cheat people they do not need to be in business
28. März 2026
Bewertung ohne vorherige Einladung
Antwort von Artveraprint
Dear Donna
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
Customer service is excellent!
Customer service is excellent!
26. März 2026
Bewertung ohne vorherige Einladung
Antwort von Artveraprint
Dear customer,
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Jamie was very professional and prompt…
Jamie was very professional and prompt with helping me out with an item I ordered and a refund. I would give Jamie a five star but as for the website it should advertise how long an item would take to get to your door. I ordered an Easter gift for my granddaughter March 18 and two weeks later I reached out because I hadn’t seen it. Jamie is one of the customer service reps and was very helpful. This company needs to tell you how long an item will take to get to your doorstep. Mine was 7 to 9 weeks after reaching out two weeks later. It would’ve been well after Easter, so that’s why I canceled.
26. März 2026
Bewertung ohne vorherige Einladung
Antwort von Artveraprint
Dear Deb
Hello! Thank you for your satisfaction with our customer service's quick response.
📞 Your approval is the best encouragement for our team. We will continue to optimize our service processes and continuously improve our response speed and service experience.
If you have any questions or needs, please feel free to contact us. We will continue to provide you with support and assistance.
Thank you again for your trust and support. I wish you a happy life!
Best regards
Olivia
I was taken care of when I couldn't get…
I was taken care of when I couldn't get my order in time for the holidays. Thanks for being a big help.
26. März 2026
Bewertung ohne vorherige Einladung
Antwort von Artveraprint
Dear AG
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Understanding customer service
I was able to cancel my order and get a full refund because my order wasn't going to arrive in time for Easter. Thank you for your understanding.
25. März 2026
Bewertung ohne vorherige Einladung
Antwort von Artveraprint
Dear Kathy
Thank you very much for your positive feedback on our refund process.
We always adhere to efficient and transparent refund procedures to ensure every customer enjoys smooth and convenient after-sales service. Knowing that you are satisfied with the refund process is the highest recognition of our service.
💼 We will continue to optimize our refund and after-sales processes to ensure peace of mind for you and all our customers.
Thank you again for your support and trust, and wish you a happy life!
Best regards
Olivia
GREAT CUSTOMER SERVICE!!
The person that has made my experience great so far is Jamie! She has been keeping me in the loop about my order since day one. I appreciate her willingness to address my questions and concerns in a timely manner.
23. März 2026
Bewertung ohne vorherige Einladung
Antwort von Artveraprint
Dear Michelle
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Personalized gift for Easter
Orders a gift for Easter from Artvera Print.An absolutely beautiful wooden egg hand painted(Easter scene) with my granddaughters initial & name. Opens up & you can fill it with anything. Go on their website it’s amazing! The staff is too!! They go above & beyond to personally lend a hand!🤩
15. März 2026
Bewertung ohne vorherige Einladung
Antwort von Artveraprint
Dear Lisa
Hello! We are very pleased to hear that our product has exceeded your expectations.
✨ Thank you for your recognition of our product quality and service. This is not only a recognition of our team's efforts, but also a source of motivation for continuous improvement.
If you have any questions or suggestions during subsequent use, please feel free to contact us. We are always here to support you.
We look forward to serving you again and wish you a happy life and a good mood every day!
Best regards
Olivia
Great customer service
The site was easy to use, but I forgot an egg and Jamie replied to my emails quickly and helped me get the egg that I had forgotten. She was great!
20. März 2026
Bewertung ohne vorherige Einladung
Antwort von Artveraprint
Dear Holly
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Great customer support!!!
I accidentally double ordered a gift. I received an email the next day from the company to verify the double order. I was surprised and happy they caught it and responded so quickly. Best customer support ever!! I was quickly given a refund and can't wait for my order of personalized eggs. I highly recommend this honest company.
20. März 2026
Bewertung ohne vorherige Einladung
Antwort von Artveraprint
Dear Janette G
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Still no package since purchase on 1/8
Still no package since purchase on 1/8. They provided a fake tracking to my credit card company and not the one where it was seized and will not be delivered due to counterfeit postage. Company is a total scam.
8. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Artveraprint
Dear Ashley
We understand your concerns regarding your order and sincerely value every customer's feedback. Please be assured that we are not a scam. Our products, orders, and after-sales service are all authentic and verifiable, and we have received positive customer reviews.
If you encounter any issues with your order, please contact us at olivia@clientcare2025.com. We will carefully investigate and assist you in resolving the issue as quickly as possible.
We look forward to the opportunity to clarify any misunderstandings and provide you with a better service experience.
Best regards
Olivia
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