Unfortunately, was lead to believe the personalized Easter Egg would be delivered by Easter, but it did not arrive until a month later. Additionally, the photos and video portrayed the Egg as larger... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I would definitely give this Company a 5 Star Rating! I ordered several beautiful handmade Eater Eggs for my granddaughters with their names on them. I hade one small hiccup and the Company fixed it... Mehr ansehen
Unternehmen hat geantwortet
Great product, I would recommend they put laundry instruction tags on the items, but customer service was awesome helping with that. Love the blouse!
This was my worst experience ordering from an on-line company. Their add was completely deceitful. I ordered the personalized Easter eggs. The add showed a child holding one filled with candy and a st... Mehr ansehen
Unternehmen hat geantwortet
2,5
Mangelhaft
91 Bewertungen
Hat 86 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Wonderful customer service
Jamie was very helpful with an order I had placed. She provided excellent customer and was able to resolve my issue quickly. Iwill definitely shop with this company in the future 👍
6. April 2026
Bewertung ohne vorherige Einladung
Antwort von Artveraprint
Dear Paula
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Item being delayed.
They were thoughtful enough to email me and let me know that the item I purchased would take longer than expected. I didn't want to wait that long so I asked for a refund and received it today. Thank you very much and I will try again someday to order something. Thank you again.
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von Artveraprint
Dear Nadine
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
I placed an order for Easter delivery
I placed an order for Easter delivery, and it is still not here. I emailed them twice to cancel the order and have not recieved a reply or a credit. I then get an email that it is on it's way, however when I use the tracking number it has no information. Scam company or very unprofessional. I think good reviews are written by staff.
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von Artveraprint
Dear Cathy
We are deeply sorry to hear that you haven't received your package yet. We are deeply sorry and regretful that you haven't been able to enjoy your shopping experience as you wished.
If you haven't received your package yet or need further confirmation on the shipping status, please feel free to contact us at any time:
Customer Service Email: olivia@clientcare2025.com
Olivia will prioritize verifying your tracking information and, if necessary, provide a solution.
Wish you a happy life!
Best regards
Olivia
I ordered something for Easter a month…
I ordered something for Easter a month ago and still have not received it. I have added this company to my do not order list. They should have noted that it would take a month to receive. I will have to save until next year to give as a present. I hope it is worth it.
4/26/2026
I finally received the egg I ordered for my grandchild. The picture advertised showed you could put candy in it; however, the egg I received was 2 1/2 inches and does not open to put 3 jellybeans inside. I will not buy anything from them again. Misleading advertisement.
8. April 2026
Bewertung ohne vorherige Einladung
Antwort von Artveraprint
Dear Phillis S
We are deeply sorry to hear that you haven't received your package yet. We are deeply sorry and regretful that you haven't been able to enjoy your shopping experience as you wished.
If you haven't received your package yet or need further confirmation on the shipping status, please feel free to contact us at any time:
Customer Service Email: olivia@clientcare2025.com
Olivia will prioritize verifying your tracking information and, if necessary, provide a solution.
Wish you a happy life!
Best regards
Olivia
Takes more than a month to get your order
The advertise all these products for Easter. I ordered in March. There’s absolutely no disclosure that it will take over a month to get the product you want. Nothing arrived for Easter. I’m still waiting. Communication is usually quick but vague I would not order again because I’ve been waiting a month and my order of one item still has not arrived shipped from China and just now got in the US.
12. März 2026
Bewertung ohne vorherige Einladung
Antwort von Artveraprint
Dear Bj Bbb
We are deeply sorry to hear that you haven't received your package yet. We are deeply sorry and regretful that you haven't been able to enjoy your shopping experience as you wished.
If you haven't received your package yet or need further confirmation on the shipping status, please feel free to contact us at any time:
Customer Service Email: olivia@clientcare2025.com
Olivia will prioritize verifying your tracking information and, if necessary, provide a solution.
Wish you a happy life!
Best regards
Olivia
Disappointed, I placed an order for a wooden monogram…
I placed an order for a wooden monogram easter egg and paid for expedite production AND delivery.It has been several weeks and I have not recieved my product. With no success I have not recieved a reply. Looking at the other reviews this is a trend. I should have did my research before purchasing.
9. April 2026
Bewertung ohne vorherige Einladung
Antwort von Artveraprint
Dear YOLANDA
We sincerely apologize that this purchase did not meet your expectations.
We have taken note of your feedback regarding shipping delays and customer service issues and are working to optimize our shipping process and customer service response times to improve service quality.
If you would like further information or assistance with your order, please feel free to contact us at olivia@clientcare2025.com. We will follow up with you as soon as possible.
Thank you for your understanding and feedback.
Best regards
Olivia
Misleading
Ordered for Easter, nothing! Contacted the customer service, nothing. Tried again, nothing. If I had known that the company is in China I would have known it would be impossible to get here on time. No customer service and can’t tell you if the product is good because I have nothing!
22. März 2026
Bewertung ohne vorherige Einladung
Antwort von Artveraprint
Dear Christina
We sincerely apologize that this purchase did not meet your expectations.
We have taken note of your feedback regarding shipping delays and customer service issues and are working to optimize our shipping process and customer service response times to improve service quality.
If you would like further information or assistance with your order, please feel free to contact us at olivia@clientcare2025.com. We will follow up with you as soon as possible.
Thank you for your understanding and feedback.
Best regards
Olivia
I placed an order two weeks before…
I placed an order two weeks before Easter. Got a confirmation email and then... crickets. Long story short, this company is in China. It will take a very long time to actually make your order and then a long time to actually receive it as they are in CHINA! I did get a fast reply when I contacted them, but as they say, buyer beware.
8. April 2026
Bewertung ohne vorherige Einladung
Antwort von Artveraprint
Dear Customer,
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
Very helpful and addressed any concerns…
Very helpful and addressed any concerns I had.
6. April 2026
Bewertung ohne vorherige Einladung
Antwort von Artveraprint
Dear Alice
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
BEAUTIFULLY HANDMADE EASTER EGGS
I would definitely give this Company a 5 Star Rating! I ordered several beautiful handmade Eater Eggs for my granddaughters with their names on them. I hade one small hiccup and the Company fixed it Johnny on the spot and it all worked out. And very kindly I might add💕. I would definitely use this Company without hesitation. One recommendation, allow enough time for perfection!
Thanks,
Barb Olinger
5. April 2026
Bewertung ohne vorherige Einladung
Antwort von Artveraprint
Dear Barb
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
I placed an order on 3/16/26 for the…
I placed an order on 3/16/26 for the wooden monogrammed Easter eggs for my grandchildren. I got a confirmation of the order, but have not heard a word since. I have sent 6 emails/inquiries to the company with absolutely no response at all. They took my payment back in March. Still trying to make contact. Not at all happy with this company.
8. April 2026
Bewertung ohne vorherige Einladung
Antwort von Artveraprint
Dear mmarcsbu.edugtempaccount.com
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
Accomodating, Fast, Friendly Service
On March 19th, 2026, I placed an order for Easter items to send to my grandchildren. However, they did not arrive by March 30th, so I sent an email asking about the delivery situation. Sunny responded by the next day offering a discount if I continued with the order, which indicated they were not sent yet. Since I could not get them to my grandchildren in time for Easter, I declined the offer and asked to cancel the order and requested a refund. Sunny responded in a timely manner, offering apologies on behalf of the company and arranged for a full refund, which has already been applied. Consequently, Sunny's prompt and friendly service encourages me to make an effort to shop again at your company.
1. April 2026
Bewertung ohne vorherige Einladung
Antwort von Artveraprint
Dear Sharon
Hello! We are delighted to hear that you are satisfied with our customer service team's service attitude and appreciate our friendly and enthusiastic communication.
💬 Your recognition is the best encouragement for our team and will motivate us to continuously improve our service level to ensure every customer has a pleasant and secure shopping experience.
Thank you again for your trust and recognition. I wish you a happy life!
Best regards
Olivia
I ordered a gift for Easter for my…
I ordered a gift for Easter for my grandkids a couple of weeks ago and paid extra for fast shipping and still have not received the items. I cancelled my debit card because I have no faith in them and don’t want a dishonest company have access to funds.
6. April 2026
Bewertung ohne vorherige Einladung
Antwort von Artveraprint
Dear William
We are deeply sorry to hear that you haven't received your package yet. We are deeply sorry and regretful that you haven't been able to enjoy your shopping experience as you wished.
If you haven't received your package yet or need further confirmation on the shipping status, please feel free to contact us at any time:
Customer Service Email: olivia@clientcare2025.com
Olivia will prioritize verifying your tracking information and, if necessary, provide a solution.
Wish you a happy life!
Best regards
Olivia
I ordered and egg for Easter on 3/23
I ordered and egg for Easter on 3/23. Never received any correspondence for the shipping. Sent an email 3 days ago asking about the purchase. NO response. I stated I wanted a refund and to cancel the order. Nothing
23. März 2026
Bewertung ohne vorherige Einladung
Antwort von Artveraprint
Dear Marina
We sincerely apologize for the long wait time you experienced when contacting customer service.
Due to a recent surge in inquiries, some information processing has been delayed.
To improve overall service efficiency, we are optimizing our processes and gradually increasing our customer service team staff.
If you still have unresolved issues or require further assistance, please contact us directly via the following email address. We will prioritize your issue as quickly as possible:
Customer Service Email: olivia@clientcare2025.com
Thank you for your understanding and patience. We will use this as a driving force to continuously improve our service experience and strive to live up to your trust and support.
Best regards
Olivia
Order not received as promptly
Placed an order on 3/13/26. It stated it would arrive by Easter. Well here we are & nothing. I didn’t realize it was coming from China. Never again. Emailed them on 4/2/26 to follow up. No response
5. April 2026
Bewertung ohne vorherige Einladung
Antwort von Artveraprint
Dear Stacey
We sincerely apologize for the long wait time you experienced when contacting customer service.
Due to a recent surge in inquiries, some information processing has been delayed.
To improve overall service efficiency, we are optimizing our processes and gradually increasing our customer service team staff.
If you still have unresolved issues or require further assistance, please contact us directly via the following email address. We will prioritize your issue as quickly as possible:
Customer Service Email: olivia@clientcare2025.com
Thank you for your understanding and patience. We will use this as a driving force to continuously improve our service experience and strive to live up to your trust and support.
Best regards
Olivia
Absolutely no customer service
Absolutely no customer service. I ordered 3 eggs for Easter and have yet to receive shipping information and decided to request a full refund immediately because obviously they will not be received before Easter, therefore making the purchase moot. I have not received ANY response from the 4 emails I have directed to the customer service email address on their website. I have done a little research and I will be connecting with the proper authorities to alert of this company's potential fraud practices. DO NOT PURCHASE FROM THEM!
3. April 2026
Bewertung ohne vorherige Einladung
Antwort von Artveraprint
Dear Elizabeth
We sincerely apologize that this purchase did not meet your expectations.
We have taken note of your feedback regarding shipping delays and customer service issues and are working to optimize our shipping process and customer service response times to improve service quality.
If you would like further information or assistance with your order, please feel free to contact us at olivia@clientcare2025.com. We will follow up with you as soon as possible.
Thank you for your understanding and feedback.
Best regards
Olivia
Beware this is a company in china
Beware this is a company in china. I placed an order 3 weeks before Easter and have not received it. Had I known it was coming from china i would not have ordered
3. April 2026
Bewertung ohne vorherige Einladung
Antwort von Artveraprint
Dear Tamara
We sincerely apologize that this purchase did not meet your expectations.
We have taken note of your feedback regarding shipping delays and customer service issues and are working to optimize our shipping process and customer service response times to improve service quality.
If you would like further information or assistance with your order, please feel free to contact us at olivia@clientcare2025.com. We will follow up with you as soon as possible.
Thank you for your understanding and feedback.
Best regards
Olivia
Molly is an excellent customer service…
Molly is an excellent customer service representative. She is kind and very helpful. She has help me feel at ease about my order. It has been a pleasure to work with her. She deserves a good raise.
6. März 2026
Bewertung ohne vorherige Einladung
Antwort von Artveraprint
Dear Rhonda
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
If you purchase do so months in advance… still waiting
I ordered on March 17th. Hoping to receive our order for Easter. Upon notifying the company, their response was they will not ship for at least 5 more days and offered a 10% refund…
I have got to learn not to purchase off of social media or game ads. It never ends well.
In my wildest dreams, I never expected yet another disappointment. Receiving a week or two after Easter will not mean the same and now I need to find something as meaningful locally!
Very disappointed
If you order from this company give yourself a few months buffer
Fool me once… shame on you
3. April 2026
Bewertung ohne vorherige Einladung
Antwort von Artveraprint
Dear Suzanne
We sincerely apologize that this purchase did not meet your expectations.
We have taken note of your feedback regarding shipping delays and customer service issues and are working to optimize our shipping process and customer service response times to improve service quality.
If you would like further information or assistance with your order, please feel free to contact us at olivia@clientcare2025.com. We will follow up with you as soon as possible.
Thank you for your understanding and feedback.
Best regards
Olivia
Rip off
The advertisement about a Easter egg that has a child's name is represented as being huge 6-8" by 5- 6" round and can be full of candy. The item is 21/2" by 13/4" To small to put candys in rip off.
2. April 2026
Bewertung ohne vorherige Einladung
Antwort von Artveraprint
Dear Gary
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
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