ANGLIA DNA Bewertungen 

307
TrustScore 3.5 von 5

3,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Amazingly helpful and a big thankyou to Abbey who solved a problem I'd managed to create - with a lovely professional and cheerful attitude. The service was very prompt and efficient. and generally ha... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

Trustworthy and helpful staff, but I found the whole process less straightforward than the other testing company we used for our outbound travel, including the instructions for posting labelling and s... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Dismal experience with this company. Paid for 4 x pcr day 2 tests for release after a holiday. We followed instructions, activated kits and I hand delivered them to their office in Norfolk. Their... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

absolutely over-the-moon with the service received. Had fit-to-fly tests done at 5pm and had results back at 10am next day. Service was 5star from all members of staff, telephone queries answered, s... Mehr ansehen

Unternehmen hat geantwortet


Kontaktinformationen

3,6

Akzeptabel

TrustScore 3.5 von 5

307 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,6

Alle Bewertungen

(307)

0 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Awful after sales service

I used their service twice. Once for my family of 4 when we came back to UK from Serbia, for day 2,5 & 8 tests. We found no issues on this occasion.
However, my second experience was awful. I booked a day 2 test for my mum returning from Amber country and never received the result, despite us following all instructions correctly and posting it off. I followed up via email and via the complaint line and was told they were investigating and would come back to me with resolution; but still to this day, we have never been contacted or refunded or had a result to that test. Awful service!!
The kits are overpriced in my opinion; working in the industry, I know just how much we are all being ripped off.

6. September 2021
Bewertung ohne vorherige Einladung
ANGLIA DNA-Logo

Antwort von ANGLIA DNA

Dear Pauline

We are sorry to hear you are unhappy with the service you have received. Please could you reach out to us via Facebook Messenger with your order number and contact details? We will investigate this in full and will correspond with you directly

Bewertet mit 5 von 5 Sternen

Good service

Worked very well

6. September 2021
Bewertung ohne vorherige Einladung
ANGLIA DNA-Logo

Antwort von ANGLIA DNA

Dear Iancu

We are happy that you were satisfied with our service and thank you for your feedback!

Bewertet mit 4 von 5 Sternen

No major issues

The order process was a bit tricky for me because I’m not familiar with the British way of doing things. Nevertheless I was able to successfully place the order. They communicated throughout the process informing me when the order was processed, when it would be delivered and the delivery window. On the day of delivery they communicated, allowing me time to plan my day. Unfortunately my flight was delayed so I missed the delivery, however I left a message stating they could leave it in a certain section location and they did so. I would gladly use their service in the future and highly recommend their service.

6. September 2021
Bewertung ohne vorherige Einladung
ANGLIA DNA-Logo

Antwort von ANGLIA DNA

Dear Tanya

We are happy that you were satisfied with our service and thank you for your feedback!

Bewertet mit 5 von 5 Sternen

Quick results

Quick results, within 26-27hours after the tests taken on the site.

6. September 2021
Bewertung ohne vorherige Einladung
ANGLIA DNA-Logo

Antwort von ANGLIA DNA

Dear Wioletta

We are happy that you were satisfied with our service and thank you for your feedback!

Bewertet mit 5 von 5 Sternen

Quick results & friendly staff

We opted for the on-site self swab service. Friendly staff, easy to use test pack and results came back quickly. Would definitely use again.

6. September 2021
Bewertung ohne vorherige Einladung
ANGLIA DNA-Logo

Antwort von ANGLIA DNA

Dear Amycs

We are happy that you were satisfied with our service and thank you for your feedback!

Bewertet mit 5 von 5 Sternen

Anglia DNA worked very well for us

Anglia DNA worked very well for us. Everything in Norwich for fit2fly are very expensive and none reliable than drop off which Anglia DNA provide at a good price. Could alter the certificates on the phone with Customer services.

6. September 2021
Bewertung ohne vorherige Einladung
ANGLIA DNA-Logo

Antwort von ANGLIA DNA

Dear Karan

We are happy that you were satisfied with our service and thank you for your feedback!

Bewertet mit 5 von 5 Sternen

Very timely and reliable

6. September 2021
Bewertung ohne vorherige Einladung
ANGLIA DNA-Logo

Antwort von ANGLIA DNA

Dear G Yates

We are happy that you were satisfied with our service and thank you for your feedback!

Bewertet mit 5 von 5 Sternen

Absolutely perfect work

Absolutely perfect work , i was ordered some test , and it’s come on time , on second day I received the results. Plus is have a really good price . Now I’ve recommended for my family and friends.

6. September 2021
Bewertung ohne vorherige Einladung
ANGLIA DNA-Logo

Antwort von ANGLIA DNA

Dear Dumitru

We are happy that you were satisfied with our service and thank you for your feedback!

Bewertet mit 2 von 5 Sternen

Ordered a quarantine travel kit (Day 2…

Ordered a quarantine travel kit (Day 2 and Day 8).
Prices are insane. Moreover, I never received one of my test result, really disappointed.

6. September 2021
Bewertung ohne vorherige Einladung
ANGLIA DNA-Logo

Antwort von ANGLIA DNA

Dear Amaury

We apologise unreservedly for the delay in receiving your test results. Please could you contact us directly via Facebook Messenger with your order number and contact details. We would like to address your concerns immediately

Bewertet mit 5 von 5 Sternen

Anglia DNA have provided me a fantastic…

Anglia DNA have provided me a fantastic service every time we have travelled to the UK. I would not hesitate to recommend their service. We used them for both day 2/8 and day 5 test to release and always had our results within the same day/next day. We also used them for fit to fly and had same day results, the team at Anglia DNA are also super helpful and easy to deal with. I used the norwich branch so direct to lab which we found much better

5. September 2021
Bewertung ohne vorherige Einladung
ANGLIA DNA-Logo

Antwort von ANGLIA DNA

Dear Emma

We are happy that you were satisfied with our service and thank you for your feedback!

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service. Lady explained everything very well. She was very helpful and friendly.

4. September 2021
Bewertung ohne vorherige Einladung
ANGLIA DNA-Logo

Antwort von ANGLIA DNA

Dear Ali

We are happy that you were satisfied with our service and thank you for your feedback!

Bewertet mit 2 von 5 Sternen

No refund

I bought an on site test to release which I cancelled (due to Covid rule changes) a week in advance (I had not used it for my passenger locator form). As it was an on site appointment no test had been sent out to me but Anglia DNA refused to do a refund. The person on the phone was very understanding and friendly but I still think that a refund would have been appropriate.

4. September 2021
Bewertung ohne vorherige Einladung
ANGLIA DNA-Logo

Antwort von ANGLIA DNA

Dear Bi

We are sorry to hear you are unhappy with the service you have received. Kindly refer to our cancellation policies via this link https://covidfit2fly.com/faq/.

We appreciate your feedback and remain fully committed to building our service as leaders in the field.

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service. Easy and clear to book online. Fit to Fly test results arrived about four hours after I took it! Return home test also arrived with no problems. Very helpful phone staff too. Thank you.

4. September 2021
Bewertung ohne vorherige Einladung
ANGLIA DNA-Logo

Antwort von ANGLIA DNA

Dear Kate

We are happy that you were satisfied with our service and thank you for your feedback!

Bewertet mit 5 von 5 Sternen

Good service.

I would happily use this company in the future. The tests arrived on time, as did the results. I was able to contact a member of staff who answered my queries without delay. No issues at all, hence the 5 stars.

3. September 2021
Bewertung ohne vorherige Einladung
ANGLIA DNA-Logo

Antwort von ANGLIA DNA

Dear Richard

We are happy that you were satisfied with our service and thank you for your feedback!

Bewertet mit 5 von 5 Sternen

Self administered Day 2 PCR test

My in-person and self administered COVID Day 2 PCR test was faultless; well priced, efficient and with helpful staff on the end of a phone and email to ask and assure. Well done AngliaDNA a shiny example of customer service!

3. September 2021
Bewertung ohne vorherige Einladung
ANGLIA DNA-Logo

Antwort von ANGLIA DNA

Dear Liz

We are happy that you were satisfied with our service and thank you for your feedback!

Bewertet mit 5 von 5 Sternen

Anglia DNA

Because of its convenient location (and as a 'recommended' provider on a Government website) we booked an on-site Day 2 PCR self-swab test. However, later research led us to the many negative reviews of this company. These comments were obviously concerning.

I am very pleased to say that the tests went without a hitch. Administrators on site instructed us clearly on what to do, took details and took the swab samples for analysis. We received the results a few hours later by confirmatory email and an attached pdf certification.

Therefore, our experience of this test site (Anglia DNA), was a very positive one and, in fairness to the company, wholly at odds with the negative tone of a large number of reviews.

3. September 2021
Bewertung ohne vorherige Einladung
ANGLIA DNA-Logo

Antwort von ANGLIA DNA

Dear AB

We are happy that you were satisfied with our service and thank you for your feedback!

Bewertet mit 5 von 5 Sternen

Excellent Service

Our Covid test results came through very quickly. Excellent service

3. September 2021
Bewertung ohne vorherige Einladung
ANGLIA DNA-Logo

Antwort von ANGLIA DNA

Dear D Fabian

We are happy that you were satisfied with our service and thank you for your feedback!

Bewertet mit 5 von 5 Sternen

A good experience.

We had booked two tests with Anglia DNA - Day 2 and Day 8 Amber. We went to the lab for supervised testing for the first one. The service was efficient and helpful and we received the results the same evening. We were also given home testing kits with clear instructions for the second test. We mailed the samples and received our results promptly. I would definitely recommend the services of Anglia DNA to friends and family.

3. September 2021
Bewertung ohne vorherige Einladung
ANGLIA DNA-Logo

Antwort von ANGLIA DNA

Dear Krishna

We are happy that you were satisfied with our service and thank you for your feedback!

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr