Anchor Cars Bewertungen 

228
•
TrustScore 4 von 5

3,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

Jan was very personable and professional from the first call to the appointment. We had a pleasant test drive and happy with the deal we built! Our only gripe is the clean that was done on the car on... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

What a great experience. Easy and relaxed allowing us to look at and sit in a lot of different makes and models and test drive not an issue even though didn’t book Cars well presented and staff gr... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

Bought a VW Polo GTI without viewing and in the main a nice car. They had 3 days to prepare the car but when picked up it had a few visible scratches and stone chips not attended too despite promises... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

bought a BMW 530D really lovely condition. serviced on getting Home found there was no Locking Wheel nuts enquired why not ? We had to remove old ones as no Security socket with car.So why not get... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Autohändler
  2. auch in
  3. Fahrzeughändler
  4. Gebrauchtwagenhändler

Vom Unternehmen geschrieben

Anchor Cars is a family business with over 30 years experience in the motor industry, supplying the highest quality new and used cars, Campers & luxury 9 seaters throughout the UK. All used vehicles are available to purchase via phone with nationwide delivery or with a visit to our showroom. We offer a large range of comprehensive products to safeguard your purchase and ensure customer satisfaction. We are a family run business, with excellent customer reviews, and look forward to welcoming you to our business.


Kontaktinformationen

3,9

Gut

TrustScore 4 von 5

228 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 76 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,9

Alle Bewertungen

(228)

53 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Pick up was very good and Grant was…

Pick up was very good and Grant was clear with his communication

21. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von Anchor Cars

Hi Thomas,
Thanks so much for taking the time to leave us a cracking 5 star review.
Many thanks for your business.
Kind regards Greg Joyce CEO

Bewertet mit 5 von 5 Sternen

Sold our car to Anchor

Sold our car to Anchor. The driver Steve.B. Turned up promptly to look around and test drive the vehicle. He was very professional and made the process very smooth. Would highly recommend both him and the company.

19. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von Anchor Cars

Hi Mark,
Many thanks for your 5 star review, and thanks for another top quality vehicle for our forecourt.
We strive to be easy to do business with.
Kind Regards Greg Joyce

Bewertet mit 5 von 5 Sternen

We sold our car to anchor cars and I…

We sold our car to anchor cars and I could not thank Grant enough ! He checked the car properly and was also very friendly and helpful!

20. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von Anchor Cars

Hi Rillary
Thanks so much for your fantastic 5 star review, we strive for an excellent & easy customer service experience, so glad to hear we achieved this.
Kind Regards Greg Joyce CEO

Bewertet mit 5 von 5 Sternen

smooth sell

Process took a few days to get going after selling through carwow, but as soon as the collection was confirmed it all went super smooth. Steve B was great and didnt knock money off even tho I was a few miles over the claimed amount.

18. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von Anchor Cars

Hi Ryan,
Thanks so much for your fab 5 star review.
We try very hard to keep business with us, simple, friendly and honest.
Glad to see this coming across.
Kind Regards Greg Joyce CEO

Bewertet mit 5 von 5 Sternen

I sold my car to Anchor via Carwow

I sold my car to Anchor via Carwow.
Jeff inspected and collected the car. He was very professional and explained us the whole process. The money was transferred to my bank account immediately after the inspection finished.
Overall a good experience.

14. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von Anchor Cars

Hi
Thanks so much for your fantastic 5 star review, we strive for unbeatable customer service, so glad to hear we achieved this.
Kind Regards Greg Joyce CEO

Bewertet mit 5 von 5 Sternen

Sold my car to Anchor via Motorway

Sold my car to Anchor via Motorway.
Overall a great experience.
It took a bit longer to agree the sale than the 48hrs Motorway state, but once I contacted Andy, at Anchor, it moved quickly.
I was paid a fair price for the vehicle.
Grant who inspected and collected the vehicle was very professional and explained the process clearly, 5 bonus stars for Grant!
Once he'd finished the inspection and test drive, the money was transferred to my account in a matter of seconds.

14. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von Anchor Cars

Hi Kerry,
Thanks so much for the fab 5 star ★★★★★ review.
We have a great team and they appreciate being recognised.
Kind Regards Greg Joyce CEO

Bewertet mit 5 von 5 Sternen

Excellent service from a respected professional dealership

I recently purchased my first 4x4 Anchor Cars and couldn't be happier with the experience. The salesperson Jack was brilliant with the entire process and ensured I was satisfied with my purchase. Highly recommend for anyone looking for a reliable used car!

4. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von Anchor Cars

Hi Nathaniel,
Thanks so much for your fantastic 5 star review, we strive for an easy, low pressure purchase environment with unbeatable customer service, so glad to hear we achieved this.
Kind Regards Greg Joyce CEO

Bewertet mit 5 von 5 Sternen

Sold car through Motorway

Sold car through Motorway - Anchor Cars were the highest bid. Achieved good price. Received email from Richard with a form attached, then received a phone to arrange collection. Jeff came down looked over the car and gave it a test drive, all good completed paperwork and drove it a way. All in all a pleasant experience.

13. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von Anchor Cars

Hi Kelvin,
Thanks so much for the 5 star review, we work very hard to be easy and good to do business with. So glad to hear we achieved this, and your car is another gem on our forecourt.
Kind Regards Greg Joyce CEO

Bewertet mit 5 von 5 Sternen

Very pleasant experience selling my…

Very pleasant experience selling my Tesla model 3. SteveB was great to deal with and very professional.
Overall smooth experience albeit sad to sell the car.

12. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von Anchor Cars

Hi,
Thanks so much for such a fantastic 5 Star ★★★★★ review.
Customer service is so important to us and we love to hear that we have got it right.
Kind Regards Greg Joyce CEO

Bewertet mit 5 von 5 Sternen

Made me feel at ease and where not…

Made me feel at ease and where not pushy like some other garages, would go back again

6. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von Anchor Cars

Hi
Many thanks for your review, it is fantastic to hear we delivered exceptional, clear and friendly service yet again. We pride ourselves on a no nonsense, low pressure environment, and focus heavily on good customer service, prestige quality pre loved vehicles only, competitive finance options and fantastic safe guarding guarantee products for piece of mind.
I am overjoyed to hear the team exceeded these objectives yet again, and that we have another exceptionally happy customer.
Kind Regards and thanks for taking the time to review us, Greg Joyce CEO

Bewertet mit 5 von 5 Sternen

Purchasing experience

Great customer service and car prepared to a high standard. Professional and straight forward. Would highly recommend.

9. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von Anchor Cars

Hi Tony
Thanks so much for your fantastic 5 star review, we strive for an easy, low pressure purchase environment with unbeatable customer service, so glad to hear we achieved this.
Kind Regards Greg Joyce CEO

Bewertet mit 1 von 5 Sternen

Genuine review

Genuine review, please do not replay with your story, Faulty Jaguar turns into a nightmare, Overpriced, conned me with a care pack that does nothing for £290 told was included with the vehicle price, yes yes, faults and money spent within 3 months guarantee due to the lies, and being cowboys, No service has been done with a fake stamp without date, I'm glad got ride of the nightmare returned it to the finance with all recipes to proof. This company is full of lies, go somewhere else, I 100% do not recommend it. 0 stars
You can't find me on your database wow to who do you sell the Jaguar SN13 NXP? You're all liars. Yes and yes, you con people.
And Yes I have 26 negative reviews of companies like yours, if you want positive reviews then don't con your customers. End of story.

8. September 2023
Bewertung ohne vorherige Einladung
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Antwort von Anchor Cars

Hi Fernandez,

You have left 26 reviews in total with Trustpilot, almost entirely 1 star and negative.

You say this is a genuine review, yet I cannot find you in our database.
If you are a genuine customer, I am happy to discuss your experience with you and see what we need to do to assist and turn around your experience, however at this stage your review does not look genuine.

Please do not slander our business.

We have a 4.9 star rating on Autotrader from 682 reviews.
We have a 4.5 star rating with trustpilot from 37 reviews
we have a 5 star rating with CarGurus from 26 reviews

Bewertet mit 1 von 5 Sternen

Disappointing

Booked to test drive a BMW M135i. On arrival, car hadn’t been valeted, tyre pressures were low as was the fuel level. Car didn’t have BMW fsh. Pushy sales pitch. Wouldn’t recommend which is a pity as Anchor used to be better.

In the light of Anchor Cars response to my initial review, I would offer the following observations.

I think an inspection of the car would indicate the car has not been driven recently. If it had been why was there dirt beneath the rear spoiler? Why were the tyre pressures low? Why had it not been re-fuelled? Why was there heavy surface rust on the brake discs? The reality is this car has been available for sale for over thirty one weeks and it shows.

3. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von Anchor Cars

Hi Julian,
Please accept my apologies for your poor experience.
The vehicle had been viewed and test driven recently due to its popularity, and had not been recleaned or revaleted prior to your appointment. This is unacceptable and I will carry out the appropriate training with my team.
We pride ourselves on a pressure free sales environment, again i shall explore the experience you received and reeducate the team member where appropriate.
I am confident that if you were good enough to give us a second chance at any point, your experience will be 5 star, and if you do revisit, please feel free to contact me so I can reflect our gratitude for your business.
Kind Regards Greg Joyce CEO

Bewertet mit 5 von 5 Sternen

Sold car to Anchor through Motorway

Sold car to Anchor through Motorway. Process was simple and I achieved a fair price for vehicle with minimal hassle. Car was inspected and collected without issue. My experience dealing with Anchor Cars was straightforward without any complaint. Would recommend.

31. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von Anchor Cars

Hi Paul
Thanks so much for your fantastic 5 star review, we strive for an easy, low pressure purchase environment with unbeatable customer service, so glad to hear we achieved this.
Kind Regards Greg Joyce CEO

Bewertet mit 5 von 5 Sternen

Sold my VW Tiguan via Motorway

Sold my VW Tiguan via Motorway. Excellent and easy process throughout. Thorough communication through Richard with clear instructions prior to collection.

Mark C collected the car and was excellent; he let me know the process when he arrived, kept me informed whilst doing the checks. Very very pleased with the excellent customer service from start to finish.

15. März 2024
Bewertung ohne vorherige Einladung
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Antwort von Anchor Cars

Hi
Thanks so much for your fantastic 5 star review, we strive for to be easy and enjoyable to do business with an easy, so glad to hear we achieved this.
Kind Regards Greg Joyce CEO

Bewertet mit 5 von 5 Sternen

Amazing!!

Smooth from start to finish. Thank you Aston for the amazing service. Aston made buying our new car so easy over the phone, answered any questions, agreed a good price for our part exchange and keeping us updated throughout the whole process of getting the car prepped and delivered to us quickly. I’ve never brought a car without seeing it first but it was so easy and worry free and if we wasn’t happy with the car on delivery we could return it which put our mind at ease.
We are over the moon with our new car it is exactly as described and immaculate on arrival.

Also thank you to Bill who delivered the car very friendly and helpful. Kept us updated on when he would be arriving and quickly inspected our part ex/helped me fill in the paperwork etc.

Amazing service would buy from Anchor Cars again in future.

14. März 2024
Bewertung ohne vorherige Einladung
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Antwort von Anchor Cars

Hi Georgia,
Many thanks for your exemplary 5 star review, customer service is the name of our game and it makes us extremely happy to hear that we are achieving our number 1 aim of satisfying every customer.
We pride ourselves on a no nonsense, low pressure environment, and focus heavily on good customer service, prestige quality pre loved vehicles only, competitive finance options and fantastic safe guarding guarantee products for piece of mind.
We would love to see you back in the future, we wish you many happy miles of motoring.
Kind Regards Greg Joyce CEO

Bewertet mit 5 von 5 Sternen

Car sold to Anchor cars via Motorway

Car sold to Anchor cars via Motorway. The pick up was booked and Mark C did a thorough inspection of the vehicle which confirmed the condition was as declared to Motorway and the payment was made before the vehicle was loaded on the collection truck.
Very smooth experience.

14. März 2024
Bewertung ohne vorherige Einladung
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Antwort von Anchor Cars

Hi,
Thanks so much for the fantastic 5 star ★★★★★ review.
We pride ourselves on top quality service.
Kind Regards Greg Joyce CEO

Bewertet mit 5 von 5 Sternen

Bought a Peugeot 5008 from this company…

Bought a Peugeot 5008 from this company 3 years ago,seamless professional transaction, bought the extended warranty at the time reluctantly but 6 month's ago had problem with air conditioning took it into Anchor diagnosed air conditioning compressor replaced it under warranty no charge what a result ,coming up now to replace car ,am now reviewing there extensive stock ,well done Anchor keep it up

9. März 2024
Bewertung ohne vorherige Einladung
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Antwort von Anchor Cars

Hi
Thanks so much for your fantastic & highly positive 5 star ★★★★★ review, I shall give Julian a pat on the back for another excellent job.
Both he and I greatly appreciate your feedback, your business and the positive word of mouth.
Thanks you for your custom, we really hope to help and look after you again.
Kind Regards Greg Joyce CEO

Bewertet mit 5 von 5 Sternen

Great buying experience!

Delighted with my new car! Thanks to the team at Anchor, made the buying process a pleasurable one.
Also, I went for the paint protection - looks great 😁

2. März 2024
Bewertung ohne vorherige Einladung
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Antwort von Anchor Cars

Hi
Thanks so much for your glowing 5 star review, your sales executive Jonny was over the moon with the recognition of a job well done.
We pride ourselves on a no nonsense, low pressure environment, and focus heavily on good customer service, prestige quality pre loved vehicles only, competitive finance options and fantastic safe guarding guarantee products for piece of mind.
Kind Regards Greg Joyce CEO

Bewertet mit 5 von 5 Sternen

Great range of vehicles and very…

Great range of vehicles and very knowable and friendly sales team ,nothing to much trouble and very helpful delivery driver. A very pleasurable experience

6. März 2024
Bewertung ohne vorherige Einladung
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Antwort von Anchor Cars

Hi
Thanks so much for your glowing 5 star review, your sales executive Jonny was over the moon with the recognition of a job well done.
We pride ourselves on a no nonsense, low pressure environment, and focus heavily on good customer service, prestige quality pre loved vehicles only, competitive finance options and fantastic safe guarding guarantee products for piece of mind.
Kind Regards Greg Joyce CEO

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