Exceptional service from the lady on the phone today! So relatable and knowledgeable regarding my situation. I felt at ease talking about my financial difficulties and didnt feel judged or pressured i... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
So far all contact with Advantis has been positive. They have been helpful and polite. Allowing me to put the payment requested on hold whilst we try to sort things out. They have given information re... Mehr ansehen
Unternehmen hat geantwortet
I had a great experience with Advantis,my enquiry was dealt with quickly and very courteous,by Sophia,so helpful
Just had an online chat with Sophia, she was brilliant, friendly and understood the issues. Got things sorted out quickly. Unfortunately the systems at Advantis are not great because you cant have mul... Mehr ansehen
Unternehmensdetails
Über Advantis
Vom Unternehmen geschrieben
Advantis works on behalf of various organisations, and we always aim to do so in a fair, respectful, and professional manner.
We understand that some situations can be stressful, and we are committed to treating every customer with compassion and understanding.
We work on behalf of various industries including Utilities, Financial Services, Telecommunications, Retail and Public sectors. Advantis is dedicated to providing ethical and effective services, ensuring both clients and customers receive professional and compliant support.
Based in the UK with offices in Stoke-on-Trent and Bolton, we are authorised and regulated by the Financial Conduct Authority, members of the Credit Services Association and are a certified Great Place to Work.
Kontaktinformationen
Minton Hollins Building, Shelton Old Road, ST4 7RY, Stoke-on-Trent, Vereinigtes Königreich
- advantiscredit.co.uk
4,3
Hervorragend
1112 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Alicia was really helpful
Alicia was really helpful and understanding. Helped sort things out and explained everything.
17. April 2026
Bewertung ohne vorherige Einladung
Antwort von Advantis
Thanks so much for your lovely review. We’re delighted to hear about your positive experience and that Alicia provided such great support on your call. We’ll be sure to pass your comments on to them.
We pride ourselves on how we manage difficult situations with our customers and feedback like this really means a lot to our team when they make a difference.
If there's anything more we can support you with, please feel free to call us on 01782 401100, or visit: www.advantiscredit.co.uk/contact/
The advisor was very helpful and respectful
The advisor was very helpful and respectful. She tried her best to help and help us as company managed the situation as well as it can be.
17. April 2026
Bewertung ohne vorherige Einladung
Antwort von Advantis
Thank you for your kind feedback. It’s great to know you were happy with the service, and we really appreciate you taking the time to share your experience.
If there's anything more we can support you with, please feel free to call us on 01782 401100, or visit:
www.advantiscredit.co.uk/contact/
Asheigh was excellent!
Asheigh was excellent. I was very stressed when I got in touch and she put me at ease and made everything easy!
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von Advantis
Thanks so much for your lovely review. We’re delighted to hear about your positive experience and that Ashleigh provided such great support on your webchat. We’ll be sure to pass your comments on to them.
We pride ourselves on how we manage difficult situations with our customers and feedback like this really means a lot to our team when they make a difference.
If there's anything more we can support you with, please feel free to call us on 01782 401100, or visit: www.advantiscredit.co.uk/contact/
Chole who helped me did not leave me…
Chole who helped me did not leave me feeling judged for my bad money management and made the process with kindness and fairness easily
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von Advantis
Thanks so much for your lovely review. We’re delighted to hear about your positive experience and that Chloe provided such great support on your webchat. We’ll be sure to pass your comments on to them.
We pride ourselves on how we manage difficult situations with our customers and feedback like this really means a lot to our team when they make a difference.
If there's anything more we can support you with, please feel free to call us on 01782 401100, or visit: www.advantiscredit.co.uk/contact/
Zoe was really kind and supportive…
Zoe was really kind and supportive about my situation, she made me feel very at ease and not judged
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von Advantis
Thanks so much for your lovely review. We’re delighted to hear about your positive experience and that Zoe provided such great support on your call. We’ll be sure to pass your comments on to them.
We pride ourselves on how we manage difficult situations with our customers and feedback like this really means a lot to our team when they make a difference.
If there's anything more we can support you with, please feel free to call us on 01782 401100, or visit: www.advantiscredit.co.uk/contact/
very simple and straight forward
very simple and straight forward
15. April 2026
Bewertung ohne vorherige Einladung
Antwort von Advantis
Thank you for your kind feedback. It’s great to know you were happy with the service, and we really appreciate you taking the time to share your experience.
If there's anything more we can support you with, please feel free to call us on 01782 401100, or visit:
www.advantiscredit.co.uk/contact/
Amazing customer service
Amazing customer service, got everything sorted, polite, friendly and very helpful
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von Advantis
Thank you for your kind feedback. It’s great to know you were happy with the service, and we really appreciate you taking the time to share your experience.
If there's anything more we can support you with, please feel free to call us on 01782 401100, or visit:
www.advantiscredit.co.uk/contact/
Scam artists threaten nurse.
The threatening letters received from this company have scared my wife to death. My wife is an NHS nurse, this company claims she has not paid enough tax. We phoned HMRC and they say she has paid the correct amount. But still the letters come. How do you sleep at night you vile scam artists?
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von Advantis
Thank you for taking the time to share your experience. We’re genuinely sorry to hear that you’ve had a negative experience with us and we appreciate the opportunity to respond.
Advantis works on behalf of various organisations, and we always aim to do so in a fair, respectful, and professional manner. We understand that some situations can be stressful, and we are committed to treating every customer with compassion and understanding.
If you haven’t already, please contact us directly email at customercomplaints@advantiscredit.co.uk so we can review what happened and address your concerns appropriately.
Thank you again for your feedback – it helps us to improve the service we provide.
I was putting off contacting advantis…
I was putting off contacting advantis but finally did and they were a great help, thanks Oliver
9. April 2026
Bewertung ohne vorherige Einladung
Antwort von Advantis
Thanks so much for your lovely review. We’re delighted to hear about your positive experience and that Oliver was a great help on your webchat today. We’ll be sure to pass your comments on to them.
We pride ourselves on how we manage difficult situations with our customers and feedback like this really means a lot to our team when they make a difference.
If there's anything more we can support you with, please feel free to call us on 01782 401100, or visit: www.advantiscredit.co.uk/contact/
I thought I was being scammed again and…
I thought I was being scammed again and after a lengthy conversation, I realized that I may need to trust even when red flags are flying around. Thank you for your patience Oliver.
9. April 2026
Bewertung ohne vorherige Einladung
Antwort von Advantis
Thanks so much for your lovely review. We’re delighted to hear about your positive experience and that Oliver provided such great support on your Webchat. We’ll be sure to pass your comments on to them.
We pride ourselves on how we manage difficult situations with our customers and feedback like this really means a lot to our team when they make a difference.
If there's anything more we can support you with, please feel free to call us on 01782 401100, or visit: www.advantiscredit.co.uk/contact/
I was lucky enough to be put through to…
I was lucky enough to be put through to Rebecca ,I didn’t catch her last name but she was the nicest soul I’ve spoken to in a long time,so patient and understanding but also very compassionate and competent
You should be very proud,thanks again Rebecca
8. April 2026
Bewertung ohne vorherige Einladung
Antwort von Advantis
Thanks so much for your lovely review. We’re delighted to hear about your positive experience and that Rebecca provided such great support on your call and was patient and understanding. We’ll be sure to pass your comments on to them.
We pride ourselves on how we manage difficult situations with our customers and feedback like this really means a lot to our team when they make a difference.
If there's anything more we can support you with, please feel free to call us on 01782 401100, or visit: www.advantiscredit.co.uk/contact/
Allie B was very understanding her…
Allie B was very understanding her customer services was brilliant. She just took time and patience to speak to me and gave me lots of helpful numbers and she’s a credit to your company.
8. April 2026
Bewertung ohne vorherige Einladung
Antwort von Advantis
Thanks so much for your lovely review. We’re delighted to hear about your positive experience and that Allie provided such great support on your call. We’ll be sure to pass your comments on to them.
We pride ourselves on how we manage difficult situations with our customers and feedback like this really means a lot to our team when they make a difference.
If there's anything more we can support you with, please feel free to call us on 01782 401100, or visit: www.advantiscredit.co.uk/contact/
Nothing yeah took money off me lol but…
Nothing yeah took money off me lol but the staff were so helpful merry Christmas from Santa gareth
1. April 2026
Bewertung ohne vorherige Einladung
Antwort von Advantis
Thank you for taking the time to share your experience. We’re genuinely sorry to hear that you’ve had a negative experience with us and we appreciate the opportunity to respond.
Advantis works on behalf of various organisations, and we always aim to do so in a fair, respectful, and professional manner. We understand that some situations can be stressful, and we are committed to treating every customer with compassion and understanding.
If you haven’t already, please contact us directly email at customercomplaints@advantiscredit.co.uk so we can review what happened and address your concerns appropriately.
Thank you again for your feedback – it helps us to improve the service we provide.
Charlie was amazing
Charlie was amazing. I have a very complex case as the last 10 years have been very difficult for me but Charlie was so kind and patient with me while I explained my circumstances. I wish there were more people like Charlie in the world as it would be a much better place. Huge thank you to Charlie and please give her loads of praise as she’s a credit to your company. Have a wonderful Easter Charlie!!
1. April 2026
Bewertung ohne vorherige Einladung
Antwort von Advantis
Thanks so much for your lovely review. We’re delighted to hear about your positive experience and that Charlie provided such great support on your call. We’ll be sure to pass your comments on to them.
We pride ourselves on how we manage difficult situations with our customers and feedback like this really means a lot to our team when they make a difference.
If there's anything more we can support you with, please feel free to call us on 01782 401100, or visit: www.advantiscredit.co.uk/contact/
It was a Pleasure
31. März 2026
Bewertung ohne vorherige Einladung
Antwort von Advantis
Thank you for your kind feedback. It’s great to know you were happy with the service, and we really appreciate you taking the time to share your experience.
If there's anything more we can support you with, please feel free to call us on 01782 401100, or visit:
www.advantiscredit.co.uk/contact/
amazingly supportive
amazingly supportive and made a difficult issue resolvable quickly
27. März 2026
Bewertung ohne vorherige Einladung
Antwort von Advantis
Thank you for your kind feedback. It’s great to know you were happy with the service, and we really appreciate you taking the time to share your experience.
If there's anything more we can support you with, please feel free to call us on 01782 401100, or visit:
www.advantiscredit.co.uk/contact/
I was worried about my finances and was…
I was worried about my finances and was worried about to speaking to someone about this but Sandra was amazing and put me at ease. I really appreciated her tone and way she communicated the best way for me to get out of this financial situation.
26. März 2026
Bewertung ohne vorherige Einladung
Antwort von Advantis
Thanks so much for your lovely review. We’re delighted to hear about your positive experience and that Sandra provided such great support on your call. We’ll be sure to pass your comments on to them.
We pride ourselves on how we manage difficult situations with our customers and feedback like this really means a lot to our team when they make a difference.
If there's anything more we can support you with, please feel free to call us on 01782 401100, or visit: www.advantiscredit.co.uk/contact/
Prompt polite service
26. März 2026
Bewertung ohne vorherige Einladung
Antwort von Advantis
Thank you for your kind feedback. It’s great to know you were happy with the service, and we really appreciate you taking the time to share your experience.
If there's anything more we can support you with, please feel free to call us on 01782 401100, or visit:
www.advantiscredit.co.uk/contact/
Professional and friendly
Professional and friendly. The team set my mind at rest. Mark and Kieran are a superb asset to the team.
26. März 2026
Bewertung ohne vorherige Einladung
Antwort von Advantis
Thanks so much for your lovely review. We’re delighted to hear about your positive experience and that both Mark and Kieran provided such great support on your call. We’ll be sure to pass your comments on to them.
We pride ourselves on how we manage difficult situations with our customers and feedback like this really means a lot to our team when they make a difference.
If there's anything more we can support you with, please feel free to call us on 01782 401100, or visit: www.advantiscredit.co.uk/contact/
Ref - 29622171
Sent a Letter for somebody who has never lived at this address a Morgan Smith he/she has never been here so please don't send anything else here.
4. März 2026
Bewertung ohne vorherige Einladung
Antwort von Advantis
Thank you for taking the time to share your experience. We’re genuinely sorry to hear that you’ve had a negative experience with us and we appreciate the opportunity to respond.
Advantis works on behalf of various organisations, and we always aim to do so in a fair, respectful, and professional manner. We understand that some situations can be stressful, and we are committed to treating every customer with compassion and understanding.
If you haven’t already, please contact us directly email at customercomplaints@advantiscredit.co.uk so we can review what happened and address your concerns appropriately.
Thank you again for your feedback – it helps us to improve the service we provide.
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