The customer service is terrible. We had a delivery issue and it took over a week to get replacements. They only agreed to swap them after far too many days of chats and photos. Each phonecall to thei... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Just recently ordered some custom size labels for an A5 arch lever file im using for DVD storage (literally saves up 70% space DVD's take up. Their website was the only one that had stickers e... Mehr ansehen
Unternehmen hat geantwortet
Fantastic company been using AA for several years with multiple orders over the years. In all honesty we have had a couple of issues although AA have always gone above and beyond in sorting the probl... Mehr ansehen
Unternehmen hat geantwortet
We've worked with AA labels to print our new packaging for our woodworking kits. We had a couple of issues along the way getting the samples right and AA labels bent over backwards to sort the issue... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
WHAT WE DO… We specialise in the production of labels in both roll and sheet formats, along with the provision of design and printing services using state-of-the-art HP digital print technology. We manufacture in excess of 100,000 combinations of labels at our production facility in Peterborough and have more than 100 label materials to choose from, over 40 colours and finishes, many different types of adhesives, greater than 1,000 standard shapes and sizes of labels. All of which is produced to exacting quality assurance standards. The most comprehensive range available online, however if you still cannot find a label shape and size to suit your specific application, we will be happy to create it for you.
Kontaktinformationen
23 Wainman Road, PE2 7BU, Peterborough, Vereinigtes Königreich
- 01733 588390
- customercare@aalabels.com
- aalabels.com
3,4
Akzeptabel
2365 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 33 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Great Customer Service
Great Customer Service - prompt response and very helpful
13. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von AA Labels
Thank you for taking the time to post this review of your great customer experience. We look forward to continuing to be of service, whenever you require labels.
Brilliant service & fast delivery!
10. November 2022
Bewertung ohne vorherige Einladung
Antwort von AA Labels
Thank you for your latest order of plain labels with Matt White Permanent Adhesive Paper labels on A4 Dry Edge sheets and for also taking the time to post this review of your customer experience. We look forward to continuing to be of service, whenever you require labels.
Great product at a great price and they fix issues properly!
We've worked with AA labels to print our new packaging for our woodworking kits. We had a couple of issues along the way getting the samples right and AA labels bent over backwards to sort the issue out for us and resolved the problem.
After that, we made an order for the boxes we needed and they were delivered today and our order was shipped immediately. They are exactly what we wanted and thanks for rushing it for us guys. We'll be ordering more soon.
20. Oktober 2022
Bewertung ohne vorherige Einladung
Antwort von AA Labels
You are very welcome Jonathan and thank you for taking the time to post this review of your customer experience. We look forward to continuing to be of service to Ash & Co. Workshops, whenever you require labels and packaging.
Chocolate packaging problem solved
I needed labels for chocolates, a new size of packaging. I ordered from AA Labels and they arrived very quickly, and my printing problem was sorted by them straight away. Perfect service thanks, all the best from Beetobean Chocolates.
18. Oktober 2022
Bewertung ohne vorherige Einladung
Antwort von AA Labels
You are very welcome Chris and thank you for taking the time to post this review of your customer experience. We look forward to continuing to be of service, whenever you require labels.
Customer service
Customer service, especially in my experience of speaking with Abdul has been fantastic. He is helpful, supportive and extremely efficient.
Providing reassurance and A1 service.
Thank you! AA labels are my go to printers every time.
4. Oktober 2022
Bewertung ohne vorherige Einladung
Antwort von AA Labels
Thank you for the latest order for printed labels Jessica and for also taking the time to post this review of your customer experience and Abdul also appreciates your kind words. We look forward to continuing to be of service, whenever you require labels.
Excellent customer service
Excellent customer service. Had lots of help with my order and was very easy to place repeat orders. Great that proofs are sent - perfect peace of mind. Thanks
20. September 2022
Bewertung ohne vorherige Einladung
Antwort von AA Labels
You are very welcome and thank you for taking the time to post this review of your customer experience. We look forward to continuing to be of service, whenever you require labels or packaging.
Very responsive
The team helped me cancel an order and refund it very quickly. This was due to the fact I had made another order that I preferred.
Additionally I was helped choose the right colour scheme for my design via a proactive call on their part.
I would use again based on service, product to be seen, however I have faith in that also being high quality
14. September 2022
Bewertung ohne vorherige Einladung
Antwort von AA Labels
Thank you for the Holster BOx trial order Bradley and for also taking the time to post this review of your customer experience.
We hope that it is suitable for your porduct packaging and look forward to continuing to be of service to you, on this project. Please do not hesitate to contact us for further assistance and information.
Excellent service
Excellent service and excellent product. Labels are compatible with my printer and there is no smudging this time.
Abdul has been very charming on the phone
25. August 2022
Bewertung ohne vorherige Einladung
Antwort von AA Labels
Thank you for the 5-star review Alison and we look forward to continuing to be of service, whenever you require labels.
Great customer service response time!
1. September 2022
Bewertung ohne vorherige Einladung
Antwort von AA Labels
Thank you for the first order of printed labels on A4 sheets Sylvia and for also posting this review of your customer experience. We look forward to continuing to be of service, whenever you require labels.
Initial problem with payment.
Had a problem with payment, emailed the customer care team and within the same day my email was dealt with, pro-forma invoice raised and then shipped on the same day even though it wasn't cleared until very late in the day.
Abdul was very helpful in rectifying the initial issue and made the service I received after that problem flawless.
3. August 2022
Bewertung ohne vorherige Einladung
Antwort von AA Labels
Thank you for a first order of plain, matt white, Polypropylene labels, with a removable adhesive, for use with direct-thermal printers. We also very much appreciate your taking the time to post this review of your customer experience and look forward to continuing to be of service Northgate Lighting Limited, whenever you require labels.
Very good customer service & the…
Very good customer service & the automated procedures for approval or modification work well...
3. August 2022
Bewertung ohne vorherige Einladung
Antwort von AA Labels
Thank you for the latest, repeat order of printed labels Paul and for also taking the time to post this review of your customer experience. We look forward to continuing to be of service to Enzyme Supplies Limited, whenever you require labels.
Good job
Quick feed back, easy procedure to modify or to agree, on time deliveries, products corresponding to our specifications
19. Juli 2022
Bewertung ohne vorherige Einladung
Antwort von AA Labels
Merci d'avoir publié cet avis 5 étoiles sur votre expérience client et nous sommes impatients de continuer à vous servir, chaque fois que vous avez besoin d'étiquettes ou d'emballages.
Thank you for posting this 5-star review of your customer experience and we look forward to continuing to be of service, whenever you require labels, or packaging.
A5 Labels
I am very satisfied with the service that I have received both on the telephone and via the website.
18. Juli 2022
Bewertung ohne vorherige Einladung
Antwort von AA Labels
Thank you for the first order of plain, fluorescent and matt-coloured, paper labels on rolls Ann and also for posting this review of your customer experience. We look forward to continuing to be of service to Azbil Telstar UK Limited, whenever you require labels.
Good service as always
Fast, frierndly response to my enquiry and easy to turn quote into an order.
4. Juli 2022
Bewertung ohne vorherige Einladung
Antwort von AA Labels
Thank you Jonathon and we look forward to continuing to be of service, whenever you require labels.
Great labels and at a reasonable price
Great labels and at a reasonable price. It's hard to find waterproof gloss labels for inkjet printers but they have it which is exactly what I needed. The free sample they send is also great as you can choose before you buy as you can never really know what it's going to look like or feel like.
1. Juli 2022
Bewertung ohne vorherige Einladung
Antwort von AA Labels
Thank you for the initial order of plain, gloss-white, Polypropylene labels for inkjet printers, on Dry Edge A4 sheets Emmett and for also posting this review of your customer experience. We look forward to continuing to be of service, whenever you require labels.
A very efficient company
A very efficient company. Fast delivery and quality products.
22. Juni 2022
Bewertung ohne vorherige Einladung
Antwort von AA Labels
Good Afternoon. This is a great 5 Star review to receive, Thank you. I am pleased to see that Arslan has been able to guide your through the bespoke die process efficiently. Thank you. Laura.
Excellent customer service from AA…
Excellent customer service from AA Labels.
Definitely can recommend.
22. Juni 2022
Bewertung ohne vorherige Einladung
Antwort von AA Labels
Good Afternoon Sheena. Thank you for your recommendation to others. I can see that Arslan from the Customer Care Team has assisted with the changing of an address and arranging a redelivery in a timely and efficient manner. We have been happy to help. Thank you. Laura
Ils étaient bon mais maintenant à…
Ils étaient bon mais maintenant à éviter. Un énorme choix mais des délais qui partent en vrille. Rien n est respecté dans les livraisons. 6 a 8 semaines de retard n'est pas exceptionnel. Plus d interlocuteur en français. Bref il faut se démerder. La c est terminé je ne commande plus.
Le 21 06 2022 Et la de pire en pire. L entreprise existe encore??
Le 22 06 2022 le terme "I apologyse" voilà la réponse quand il y a des problèmes concrets. Et ça fait 1 mois que ça dure. A éviter
Le 26 juin 2022, ça y est tout le monde s excuse. Toujours pas de livraison en vue. Les marchandises sont payées, les taxes et douanes sont payées, toujours pas l ombre d'une étiquettes. ...
Le 04 juillet 2022, ce ne sont pas excuses que je veux, c est les produits commandés. Bref société pas sérieuse. Je ne conseille absolument pas. Au bout de 6 semaines toujours pas de livraison. Heureusement qu il reste en Europe des sociétés sérieuses qui se soucient de leurs clients. Je déconseille très fortement aalabel qui ne sont pas digne de confiance.
16. Juni 2022
Bewertung ohne vorherige Einladung
Antwort von AA Labels
Bien sûr, nous nous excusons Marc et comme vous le savez, nous avons maintenant été informés que Chronopost a localisé l'envoi, qui est maintenant en route vers vous cette semaine, à partir du lundi 27.06.22
Bonne journée Marc,
Nous sommes désolés que vous ressentiez cela. Nous sommes également préoccupés par les délais d'exécution des commandes auxquels vous faites référence et ne pouvons pas trouver une commande qui a pris autant de temps, est-ce lié à un problème de messagerie ?
En ce qui nous concerne, les affaires se poursuivent comme d'habitude avec notre nombre croissant de clients en France et nous continuons à recevoir un nombre croissant de commandes.
Si vous souhaitez fournir vos coordonnées, un membre de notre service client vous contactera pour en discuter.
En attendant, merci de l'avoir porté à notre attention.
Sincères amitiés,
AA Labels
Thank you AA Labels
Thank you Abdul. Customer care team has amazing product knowledge even I wasn't sure what I was looking for and abdul guided me in the right direction. moreover they sent me free sample twice what else we can ask for
15. Juni 2022
Bewertung ohne vorherige Einladung
Antwort von AA Labels
Hello Peter. This is a lovely review for Abdul to receive, thank you for taking the time to leave your comments. We hope that with our advice and once you have been able to test the material sample you will be in a position to place an order in the future. Thank you. Laura.
Extremely Helpful
I would just like to say that the professional service received by Areeb at AA Labels, has been First Class. Definately recommend AA Labels.
15. Juni 2022
Bewertung ohne vorherige Einladung
Antwort von AA Labels
Good Afternoon. Thank you very much for recommending us to others so highly and for acknowledging Areeb's high level of Customer Service, I have passed on your comments. Thank you. Laura.
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