WI

William

Vereinigtes Königreich

Bewertungen

Bewertung zu Bambu Lab

Bewertung zu Vertu Motors

Bewertet mit 1 von 5 Sternen

Vehicle Details: • Make/Model: Ford Kuga 2.0 EcoBlue mHEV • Registration Number: HK70NSN • Purchase Date: 29/11/2025 The engine has seized (locked), rendering the vehicle undrivable and unsafe.

Vehicle Details:
• Make/Model: Ford Kuga 2.0 EcoBlue mHEV
• Registration Number: HK70NSN
• Purchase Date: 29-11-2025
The engine has seized (locked), rendering the vehicle undrivable and unsafe. As the vehicle was purchased less than six months ago, under the Consumer Rights Act 2015, there is a legal presumption that this fault was present at the time of delivery.
The car has not met the statutory requirements of being of satisfactory quality or fit for purpose. Therefore, I am exercising my right to a repair or replacement at no cost to myself.
Furthermore, I note that the vehicle is covered by the Motor Assured Warranty provided at the point of sale, which specifically covers "Mechanical Breakdown."

24. März 2026
Bewertung ohne vorherige Einladung

Antwort von Vertu Motors

Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth. Kind regards, Keith

Bewertung zu InPost UK

Bewertung zu Vertu Motors

Bewertet mit 4 von 5 Sternen

First contact by phone

First contact by phone, very good customer service by (Katie Graburn), then we went to Vertumotors Birmingham customer service was “OK” by (Mark Selby). About the car Ford Kuga St line X Edition 2.0 we need more time to say something but apparently not a problem.

Sincerely,
William De Carvalho

24. November 2025
Bewertung ohne vorherige Einladung

Antwort von Vertu Motors

Good morning, William. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle

Bewertung zu MSC Cruises UK

Bewertet mit 5 von 5 Sternen

Good experience

Good experience

31. August 2025

Antwort von MSC Cruises UK

We are glad to hear you had such a good experience with MSC. We hope to welcome you back on one of our ships again! With thanks, MSC Cruises UK

Bewertung zu Trinity College London

Bewertung zu CarTrawler