Vehicle Details:
• Make/Model: Ford Kuga 2.0 EcoBlue mHEV
• Registration Number: HK70NSN
• Purchase Date: 29-11-2025
The engine has seized (locked), rendering the vehicle undrivable and unsafe. As the vehicle was purchased less than six months ago, under the Consumer Rights Act 2015, there is a legal presumption that this fault was present at the time of delivery.
The car has not met the statutory requirements of being of satisfactory quality or fit for purpose. Therefore, I am exercising my right to a repair or replacement at no cost to myself.
Furthermore, I note that the vehicle is covered by the Motor Assured Warranty provided at the point of sale, which specifically covers "Mechanical Breakdown."