Bob Pearce

ABSOLUTELY RUBBISH!!! Had 2 fail and replaced, when the 3rd one failed they refused to replace it because it was out of warranty from the original purchase date despite the trash they sent to replace it being well within the warranty period. These blankets are absolute junk and should not be on the Market! 3 have failed in 2 years!!!

Absolute RIP OFF !!! Wanted to book for three but would only allow 2. Went to book additional one seperately only to find they inflated the price straight away!!

RIPPED OFF!! Ordered what looked like 20 x Energiser Lithium AA batteries. The image decievingly shows 20. So I ordered them. When they turned up there was only 10! Looked at the box and it says “20 years” appropriately on the Toolstation website image its too blurred to read the text, but you can see the 20! Would of bought elsewhere as they were overpriced!

STEER CLEAR! Worst investment I have made! The policy has made a massive £6400 in 33 YEARS🤔😂😂😂! So they can mess up their finances and our endowment plan, offer you peanuts in compensation then when they are making millions they don’t have to pay it back? Any other institution or private person would be the opposite! Fortunately it is not tied to a property or mortgage unlike some.

RIP OFF! If you order something and receive NOTHING despite using a platform like this, you should receive a FULL refund!! Ordered tickets for an event, event changed date, then weeks later event was cancelled with no explanation. Not given a full refund! I received nothing so a full refund should be given. surely there is nothing to stop skiddle inventing and event, taking thousands of customers money then cancelling the event that didn’t exist and only refund the ticket value not the booking fee?

Left in the lurch!
Had solar and batteries fitted and requested to export with Octopus. Arranged a smart meter as they insisted. Guy came out a month later and said there wasn’t enough room in the meter box to fit one. That was it, nothing from Octopus, no solution or recommendations, just silence. I don’t call that good customer service at all!

Kitchen spray very disappointing as leaves smears on shiny work surfaces despite being so called “Streak free”! Bathroom spray smells nice and seams to work better but can’t justify ordering for just one room of the house. Nice packaging but not upto the job.

Absolute waste of time and space!
Spent an hour putting in all the details for our 5 vehicles and it came back with “Sorry we are unable to give a quote”!!! And tried to make out I had put something Misleading!! I copied everything over from my ADMIRAL policies!
Last year I spent an hour putting in all my home building and contents insurance details in. It came back with “sorry we cant insure you house because you have too many bathrooms! It appears that LV arent general insurers as they claim, they are “we will choose only what we want to insurer” PATHETIC!

Driver knocked on the door and ran. Box had been destroyed and contents damaged. No respect, just threw box on floor. Despite giving them my full name they claimed they couldnt find the details? Perhaps, like the driver, the computers dont work properly either!

BEWARE DO NOT AUTO RENEW!!!! charged more for renewing and being a loyal customer!! Very disappointing! Received an email saying it was due for renewal, tried to renew online, reset password twice because it wouldn’t accept original, then decided to just start a new quote, came through cheaper than if I was an existing customer renewing!! Set up and paid for national and home cover, when confirmation came through, it had REMOVED the home cover!!

DONT BE MISLED BY THE SO CALLED CHANDLERS “BUYING GROUP” THEY ARE MORE EXPENSIVE THAN SOME OTHERS AND CERTAINLY NO CHEAPER! Very misleading! You DO NOT get your heating oil any cheaper because you are in a buying group! We have continually found oil 2-3p a litre cheaper elsewhere locally compared to the so called buying group at Chandlers! DESPITE THEM SELLING TENS OF THOUSANDS OF LITRES through your buying group, it is more expensive than buying a thousand litres!

TWO MORE REASONS WHY EBAY HAS SUCH A BAD REPUTATION!!!!
EBay knowing allows illegal unsafe electrical items to be sold by their millions! A lot I have come across have fake or forged CE marks pretending they are safe! Despite this, eBay still allow the items to be sold when they have been informed, potentially causing fires and worse case, killing people in house fires!!!!
EBay knowingly allows dodgy car dealers to advertise cars that they don’t have and dealers that don’t even answer messages when the vehicles are not real! Even when you inform them, eBay do nothing and answer by saying “they haven’t broken any rules”

Absolute Disgrace!
Spent over £4600 on radiators and a compact sink, used an introductory £10 voucher that was offered off my first order. I had to return the sink as it didnt fit, valued at less than £100, they sent a refund less the £10 off voucher!! I will never deal with a company that is this low again! If a company results to this kind of behaviour, imagine what they would do if you had a problem with an order or an item?

Absolute RUBBISH! Never hardwood!!!! I have never seen anything so badly
Made and worse of all, made with such rediculoisly poor materials!!! The finish is really poor and not sanded and First time someone stood on the step the front broke off and you can see the wood is nothing but a mash of absolute rubbish that mushes in your fingers! The joints are so poor the frame twists, clearly no glue used but to be honest it would be pointless as the Mortice part of the joint isnt attached to the wood or even made with the same wood as the rest of the frame!! I cannot stress how poor this is!!

Really helpful and knowledgeable company. Great advice, service and products. Worth the drive to speak face to face and see the product up close

Beware, overselling items you don’t need! Was lied to by the kitchen salesman. When I asked him specifically if the carcass has a coloured leading edge, he replied yes, knowing it didn’t. When I asked him after it was delivered, he denied it despite me having someone else with me at the time. I ordered a 600mm larder unit, the order said 600mm, the receipt said 600mm and so did the delivery not, however they delivered two 300mm and told me they can do that and you just bodge it by screwing them together. I wanted a 600mm unit specifically and told the salesman why at the time of the survey. I spoke to the Grantham store manager who did nothing at all to resolve the situation apart from back the salesman. I had spent over 13hrs on the phone and it wasn’t until I threatened legal action that the so called “customer service” finally agreed to send the item I had ordered and paid for! Their reply was “as a gesture of good will” !!! I was also sold 3 1/2 x as much cornice and twice as much Plinth as I need as well as other items, around £300 more than required. This is either overselling or it proves that the salesman has no clue what he’s doing. I did manage to get £201 back at a considerable cost to myself delivering it back! I asked for cupboards to go to the end of the wall, instead it finished with a 300mm wall cupboard when it was clear a 400mm cupboard would fit! I have had dozens of kitchen for various houses I have owed and rented and this was the first time I hade tried Wickes kitchens….Never again!!!

Can never log in!! Can never get policy details!!! Can never view documents!! Despite telling them over and over again, despite resetting the password a dozen times, despite needing the documents to renew the policy we still can’t login. Admiral website just says “oops there’s a problem our end” Nothing else, no help, nothing!!!! This has been going on and on and they will do nothing about it! Have tried on different devices etc but the problem is their end and they can’t be bothered to do anything about it!!! Renewal - put the price up 25% despite no claims, and in top, sneakily put the excess up as well! Soon if we ever had an accident, we would be paying for the repairs our selves and the insurance!

Deliberately obstructive when returning money! I am so glad we didn’t add money to this shambolic excuse for an investment. We, like many, many others have been given every possible hurdle to jump just to get back what is owed from the trust fund, right down to customers service simply hanging up the phone for no reason at all. My daughter had to pay a solicitor to verify who she was, despite sending them a full driving license , valid passport and already having 2 x NAFWEST accounts already!!!!!!! (Deliberate spelling mistake) I am taking our complaint to FCA and would recommend that others in the same situation do so as well.

I tried to book tickets for a show. I needed a seat on the end of a row because of my knee problem but the booking process wouldn’t give me a seat number! There were no accessibility tickets available so I called the accessibility phone number. No one answers it says leave a message. There is no other way of contacting Ticketmaster with a quiry! The old phone number is no longer answered !!! No phone number, no chat bot…NOTHING!
You should ashamed of yourself leaving disabled people with no way of contacting you!!!! I am unable to book because I have a disability!

I ordered 2 items from joules online but only one turned up. No communication as to why both items weren’t delivered what so ever. I then telephoned to see when it would be delivered and was told it out of stock and should be in soon. After many more weeks and my wife’s birthday approaching in November, I called again. I was then told that they had arrived and they just needed checking then I should receive it in the next couple of days. STILL NOTHING 3 MONTHS ON !!!!!!!