Unlike previous visits, there were no staff on the upper floor. Seeing a staff member coming up the escalator, I was told go to pay desk downstairs, I've no radio. She spotted a colleague, who DID have a radio. She called for help on tent field and they walked off.
Young man came over, asked what we needed. I advised re the tent I had waiting for me. No information left with it on how much it would be as ex-display. Didn't honor the agreement made to include the carpet.
Really a rather poor experience, compared to the previous week.