GO Outdoors - York (Express) Bewertungen 96

TrustScore 4.5 von 5

4,7

Market Street 4-6, YO1 8ST York, England, GB


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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We were looking for a really good pair of walking boots for Gold DofE. Emily couldn’t have been more helpful, bringing several types to try. To be truthful, because her service was so good, I was happ... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Went into York city centre shop today to get a cabin luggage sized back pack. Daniel was really helpful, got out a tape measure to check bag dimensions, discussed pros and cons of various bags…He was... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The saff member Emily provided excellent customer service very polite and friendly with no pressure at all with the 2 products that we bought because the price was very competitive . COULD NOT FAULT T... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

Unlike previous visits, there were no staff on the upper floor. Seeing a staff member coming up the escalator, I was told go to pay desk downstairs, I've no radio. She spotted a colleague, who DID h... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Campingausrüster
  2. Aktivbekleidungsgeschäft
  3. Fahrradgeschäft
  4. Kletterverein
  5. Reiterhof
  6. Laufsportgeschäft

Über GO Outdoors - York (Express)

Vom Unternehmen geschrieben

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Vom Unternehmen geschrieben

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Kontaktinformationen

  • Market Street 4-6, YO1 8ST, York, England, Vereinigtes Königreich

4,7

Hervorragend

TrustScore 4.5 von 5

96 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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Bewertet mit 5 von 5 Sternen

Superb customer service

We were looking for a really good pair of walking boots for Gold DofE. Emily couldn’t have been more helpful, bringing several types to try. To be truthful, because her service was so good, I was happy to buy the boots in store, even though I could have got them cheaper elsewhere.

22. März 2026
Bewertung ohne vorherige Einladung
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Antwort von GO Outdoors - York (Express)

Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Stu was very helpful in store

Stu was very helpful in store. My discount card ran out, so Stu renewed first. Very clean and well laid out store, easy access.

16. März 2026
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Antwort von GO Outdoors - York (Express)

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Quality Service

The saff member Emily provided excellent customer service very polite and friendly with no pressure at all with the 2 products that we bought because the price was very competitive . COULD NOT FAULT THE SHOP AND STAFF AT ALL

13. März 2026
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Antwort von GO Outdoors - York (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Thank you

Many thanks to all the staff, they were very friendly and found perfect waterproof gloves for me.

10. März 2026
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Antwort von GO Outdoors - York (Express)

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Very helpful staff

Very helpful staff, especially Kiara. Found the shoes I was looking for!

7. März 2026
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Antwort von GO Outdoors - York (Express)

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Outstanding professional guidance and service

The small mighty shop with a wonderful big heart. I went in needing some replacement boots for my other hiking boots that I use for work and it had to have specific abilities to make the day's use comfortable and durable and Stuart and his fantastic colleague have given very powerful advice on making sure I chose the right product for my needs. Stuart and his team were also happy and positive which is so important in today's sad times. I look forward to doing further business with this store and team in the future.

4. Februar 2026
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Antwort von GO Outdoors - York (Express)

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Friendly helpful staff

Went into York city centre shop today to get a cabin luggage sized back pack. Daniel was really helpful, got out a tape measure to check bag dimensions, discussed pros and cons of various bags…He was professional and friendly without being pushy. Definitely a great asset to your team

17. Februar 2026
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Antwort von GO Outdoors - York (Express)

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Excellent staff

After being left to browse, Stu W came across immediately when I looked for help. His advice was sound, delivered without any sales pressure. He was then efficient in sorting out my DofE leader discount.

13. Februar 2026
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Antwort von GO Outdoors - York (Express)

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Really super service

Really super service - very knowledgeable and friendly staff.

6. Februar 2026
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Antwort von GO Outdoors - York (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Simple no fuss or faff

Popped in to buy some hiking boot laces, thats exactly what I got. Staff member who assisted me was knowlegable and great sense of humour. Unlike other shops he didn't bombard me with lots of nonsense talk and sales person tactics. A good honest person with a no nonsense attitude which has encouraged me to revisit this store for some of my more exciting hiking purchases. Onwards and upwards. Thank you 5⭐️

4. Februar 2026
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Antwort von GO Outdoors - York (Express)

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Good product knowledge

Emily was very professional and helpful. I was impressed by her knowledge of the products.

31. Januar 2026
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Antwort von GO Outdoors - York (Express)

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

I visited the York store today and was…

I visited the York store today and was served by a very friendly and helpful man . Even though I was babbling a bit he worked out what I wanted and I went away happy .Great service 😁

29. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von GO Outdoors - York (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Very friendly & welcoming store

Very friendly & welcoming store. Found what I needed with the help from an assistant.

28. Januar 2026
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Antwort von GO Outdoors - York (Express)

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

We were on a city break

We were on a city break. And I had forgotten to pack a belt. So popped in to the store and I asked the 1st member of staff i saw about belts. She had an armfull of stock. But showed me the rack. With a smile.
Happy shopper, with a nice new belt.

6. Dezember 2025
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Antwort von GO Outdoors - York (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Arrived in York to find my 12 year old son had left his coat on the dining room chair!?!

A lovely young lady called Chiara helped us find a coat in the sale to fit which was a bargain and took the sting out of buying a coat a month after buying my son a winter coat. We used the DoE card and saved 10% on what was already a great price. Thank you Chiara for saving the day 🙏

7. Dezember 2025
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Antwort von GO Outdoors - York (Express)

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Stu W

Stu W. Went out of his way to get me what I needed. Very happy with his help.
Thank you so much. I will be recommending my friends to come to this store.

5. Dezember 2025
Bewertung ohne vorherige Einladung
GO Outdoors - York (Express)-Logo

Antwort von GO Outdoors - York (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 3 von 5 Sternen

Big store very few staff

Think we must have been to this store today 03/12/25 on a staff training day floor staff were like hens teeth such a large store and no staff yes guys Christmas rush is on and yes we will by online as advised and not from you

3. Dezember 2025
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Antwort von GO Outdoors - York (Express)

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

It may be a small shop…..

It may be a small shop but the staff make up for that, full of knowledge and experience and will help you to the best of their abilities

29. November 2025
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Antwort von GO Outdoors - York (Express)

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Great &helpful customer service…

I went in on Thursday looking for a black friday offer only wanting some cheap waterproof walking shoe the staff explained only do full sizes as I am 8.5 that all shoes fit differently as I already knew, I was happy with the cheaper shoes than I tried a more expensive pair and found they fit so much better and went with them the member of staff was very helpful and patient which I am very grateful thanks for a great service 5*****

20. November 2025
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Antwort von GO Outdoors - York (Express)

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Stu was very helpful

Looking for walking boots. Stu was extremely helpful in recommending the right style and brand for my needs. As well as finding the right size and how to take care of them. Happy with my purchase would recommend the Go outdoors express in York.

25. November 2025
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Antwort von GO Outdoors - York (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

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