good riddance- this company was overcharging and preventing people from leaving by objecting to the switch becuase of their 'estimated' overdue amounts, when ironically they've now folded owing Ofgem over £1.2m in payments.. Another conservative scandal with Ofgem sitting on their hands and doing NOTHING to support individual consumers. Cancel your DD and wait for the new supplier to contact you, any other supplier is better than Symbio