I could not give this company a better rating. I purchased a frother and it quit working after about 2 months . I remembered the warranty and contacted customer service. They ask me what the problem w... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
metal juicer broke, contacted about replacement under guarantee, they agreed, what happened next was an ai stalling response every 3 or 4 days for 3 months, until i asked them to stop which they did... Mehr ansehen
I must say, the reviews are what helped me choose this beautiful product, and they were absolutely accurate. Once I received the set, I immediately hand-washed each utensil and even purchased a ut... Mehr ansehen
In this age of increasing automation creeping into every aspect of our lives it's a huge relief to know there's another human at the other end of a transaction. That said, I purchased a Zulay f... Mehr ansehen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 16 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Great customer service!
I purchased a battery operated milk frother through Amazon. I used it daily and absolutely loved it. It made my half and half so creamy for my coffee. One day it stopped working. I checked to see if a warranty was valid in this case and quickly went on Zulay’s website to connect with them. They were quick to respond and quickly sent a replacement, actually 2, to replace the one that was no longer working. I only paid a small sum for shipping which I did not mind. Now I have my new one up and working. Great customer service! Thank you!
Incredible response!
Incredible response! I complained that one of bowls seems to be losing its surface. For a nominal fee for postage, the company offered to replace it. When the box arrived, there was a new set inside!
rapid responsiveness
rapid responsiveness, generous service and excellent products!
Frother replacement
Great support team and they stand by their products.
Great customer service!! Quick and friendly.
We purchased a frother in Feb '25, but it quit working a few months later. I called and she sent me a new one as well as a gift! Thank you so much!!
Product works great
Product works great. and the vacuum on bottom was not working sent replacement with no issues.
Bought a ZRWD cheese grater from…
Bought a ZRWD cheese grater from Amazon. I ordered replacement blades from you, but they were too small. Looked like a perfect fit. They were good value about $10 for 4. Do you know if you have specific blades for this model, if you do please let me know.
Thank you
Great company
Great company! Definitely stick to their lifetime guarantee and super fast shipping. I highly recommend this company.
Searched for "stainless steel citrus…
Searched for "stainless steel citrus juicer" and this company I've never heard of popped up. I like that they offer real actual restaurant quality and styled products.
Our juicer is hefty and gorgeous. Squeezes every drop from the fruits. Love it. An planning several more purchases.
Zulay is amazing
Zulay is amazing! From the product themselves to the customer service. I highly recommend & will even be using them to gift items in the future.
Zulay customer service is the best!
I recently had a problem with my Zulay milk frother and their customer service sent me a new one immediately. If all American companies treated their customers as good as Zulay we wouldn't need to put tariffs on other countries because everyone would buy US goods.
Easy to order
Easy to order, great variety, arrived in a few days. This wooden tool set is really nice.
This customer service was the best I've…
This customer service was the best I've ever experienced. Our frother stopped working and they gave me a quick trick to try, but still nothing. They replaced it without any hassle and even sent an extra along just in case. That's pretty incredible! I was so impressed by the experience and how kind they were.
I was sent 2 of the same frother
I was sent 2 of the same frother, one should have come with the stand like was stated in the order form….I’ll just order one from Amazon.
Awesome customer service!!
I bought a frother that stopped working after 4 uses. I reached out the company and they sent me not one - but TWO - new frothers for my replacement and inconvenience. AWESOME customer service!!
Excellent experience
Excellent quality of products, communication, pricing and delivery. Smooth process and excellent sales event for Labor Day. Thanks!
I find your product to be an excellent…
I find your product to be an excellent product and satisfaction is definitely guaranteed!
So helpful when I reached out for help…
So helpful when I reached out for help on a product I purchased from them. Thank you for resolving my problem with no hesitation and not making it difficult for me. Satisfactory
Great customer service
I reached out because of an issue I was having. The response was quick and problem has been resolved. So easy to deal with and communication was great. I will definitely continue to support this company.
Thanks
Leon
They honor their warranty!
My frother worked great for about a month, and then the button started working erratically or not at all. Even with fresh batteries. I sent an email and they were very responsive and sent me a new unit! It's working great!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








