I could not give this company a better rating. I purchased a frother and it quit working after about 2 months . I remembered the warranty and contacted customer service. They ask me what the problem w... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
metal juicer broke, contacted about replacement under guarantee, they agreed, what happened next was an ai stalling response every 3 or 4 days for 3 months, until i asked them to stop which they did... Mehr ansehen
I must say, the reviews are what helped me choose this beautiful product, and they were absolutely accurate. Once I received the set, I immediately hand-washed each utensil and even purchased a ut... Mehr ansehen
In this age of increasing automation creeping into every aspect of our lives it's a huge relief to know there's another human at the other end of a transaction. That said, I purchased a Zulay f... Mehr ansehen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 16 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
zero stars
I would go zero stars but you don’t give that option spent $800 on a coffee pot had nothing but problems with it. Your team refused to step up and repair will never buy a product from your company again.
Great customer service!
I lost a part to my coffee maker and the Zulay team helped and shipped me a new piece so quickly! They were great at resolving my issue!
The issue with frothet customer department responding…
The customer department responding amazingly fast to my issue. They took care of my problem immediately-and even went above and beyond to take care of me!! Needless to say, I LOVE this company!-AND their product!!
Highly Recommended
Great products and great company with excellent customer support, highly recommended
I called Zulay Kitchen when my frothier…
I called Zulay Kitchen when my frothier stopped working and they were excellent to work with. They replaced my lifetime warranty unit and shipped immediately. Thanks, great experience!
This family owned business is the best
This family owned business is the best! They are so professional and their products are amazing! I recommend 1000%. Great customer service, quick and easy shipments! One of the best companies I’ve purchased from!
Milk frother with excellent results…
Milk frother with excellent results when making milk foam for delicious lattes.
Lifetime warranty can’t be beat.
Cancelled order without notifying me
Cancelled order without telling me why. Took 4 days to get a response back after emailing to ask what had happened. No communication to ask whether we would like a different colour product. Poor customer service.

Antwort von zulaykitchen.com
My frother stopped working so I…
My frother stopped working so I contacted the company. They were extremely helpful and kind. They quickly replaced the product. I’m extremely happy and will continue to buy their products. Thank you!
Frother replaced under warranty
Frother replaced under warranty,
despite trans-border shipping it did arrive in due course.
Back to making gravy just like before.
Happy Camper.
Zulay is a wonderful company who cares…
Zulay is a wonderful company who cares so much about their customers! We love our "whipper" and use it every day. When we had an issue, they immediately responded and took care of it. Very happy with my experience with Zulay!
Best Customer Service!
We had a slight issue with our frother and reached out to the company. They immediately contacted us and sent us not one but two replacements! We received both frothers and a very sweet hand written note. It's the small things that make a big difference! We will be telling everyone to support this company. They are amazing and the frothers work awesome! Thank you!
Customer service was actively engaged…
Customer service was actively engaged in providing stellar service, no equivocation or quibbling. The company was diligent about recognizing my needs and responding promptly. They replaced a non-working item with not one but two of that item and an additional stand accessory. Far and away best customer service for an excellent product that works as expected.
Zulay Kitchen stands behind their products
After more than six years, my Zulay Kitchen milk frother stopped working. I wrote to the company and asked if it was covered under the lifetime warranty. I was delighted to find out that it was and they cheerfully replaced it. This is a family owned company and they stand behind their products like no other company I’ve ever encountered! I would definitely recommend purchasing from this company because of their work ethic and responsive team.
Great milk frother
I received my milk frother in a timely way, and I love how it works! I also love that this is a family-owned business.
The life time guarantee on the frother
The life time guarantee on the frother.
Pleasant experience, kind representative. Sent an additional mini frother. Just a great experience. Couldn't have went better.
I couldn’t believe the awesome quality…The best experience with customer service
I couldn’t believe the awesome quality of customer service! I called because when I changed the batteries on my frother it wouldn’t shut off. They not only replaced it but sent me an extra! I didn’t even have to send my old one back. Much more than I expected. So kind and generous! I use it everyday. Such a kind generous family owned business.
My fave kitchen gadget
The citrus squeezer is one of my fave kitchen gadgets. One broke, immediate replacement by Zulu’s.
Their customer service is awesome which…
Their customer service is awesome which is ver y rare nowadays.
So funktioniert Trustpilot
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