ZUIVER Bewertungen 240

zuiver fauteuil benjamin
heerlijke stoel staat mooi in ons interieur

De telefoniste hielp mij vriendelijk!

Goed op de hoogte gehouden van beschikbaarheid nieuwe voorraad

bijzonder snelle levering, alhoewel ik de oude type glijders beter vond (die met de viltjes)

Wish I could attach a photo to my review.

We bought 5 Zuiver Jort Rattan chairs in Grey/Natural three years ago, and one immediately arrived with the bottom bar unsoldered. We are a family of 4, so that chair was standing as an extra anyway, so we let it go.

After around 1,5 years, the seats started showing signs of wear, and in 2 years three chairs completely ripped. We aren't overusing those chairs - just for family meals. The declared chair load is 125kg, but no one is our family is above 80kg (me and children are much less). So the chairs got destroyed (I mean, fully - with the seat falling out) in about 2 years, with reasonable to low usage.

I couldn't remember where I bought the Jort chairs, so I contacted the "manufacturer" - Zuiver - directly.

I was ready to pay for the replacement pieces for the seats. Any manufacturer surely has those... unless they don't manufacture themselves, of course. I am in manufacturing business myself, and I would do all I could if our products started falling apart.

But not Zuiver.

I was told that they cannot help me in any way, and, if I don't remember where I bought the product, there is nothing they can do. (I wonder what difference it would make, but ok).

Truly appalling approach for a supposedly "high-end designer European" company. The quality is awful, especially for such a price. I will, naturally, never buy from them again, as they don't stand behind what they produce.

Klanten service gebeld met vragen over een product waarbij ik goed werd voorgelicht . Product is binnen een dag en goed verpakt verstuurd

Heldere website, mooie collectie, goede en snelle service, alles netjes verpakt en de kwaliteit van de producten is top!
Tevreden klant! ✅

Goede en mooie bureaustoel, zeer snelle service

Goede kwaliteit, snel geleverd, vriendelijk contact

Prima ervaring met dit bedrijf!
De kleurige parasol met voet is heel mooi, en op mijn vraag is direct gereageerd tot mijn volle tevredenheid.
Ik zou hier zeker nog eens shoppen, bedankt voor je hulp, Yara!

Mooie lamp,snelle levering

Goed product. Smaakvol.

Mooi product, goede en snelle levering

This is now the second Zuiver Metal Bow floor lamp I’ve owned, and unfortunately it has suffered the exact same problem as the first one I reviewed here in 2023: the base completely disintegrated.

The first lamp, purchased from Westwing, was refunded in full after I contacted customer service and posted my original review. I was told this was an unusual and unheard-of issue.

However, with this second lamp, things are even more disappointing — out of fear of a repeat, we didn’t even touch or move it after installing it. Despite that, it suddenly tilted. On inspection, we discovered that once again, the filling material inside the base (beneath the metal shell) had crumbled into a powdery, salt-like substance.

The lamp has been treated with care, never subjected to shocks, and is otherwise in perfect condition. For a product at this price point, having the same failure twice strongly suggests a design or material flaw, not bad luck.

I am now waiting to hear from Zuiver on how they will handle this and whether they will address the underlying problem so it doesn’t happen to other customers.

Wij zijn grote fans van Zuiver, maar hadden helaas een miskoop gedaan met eetkamerstoelen. Het retourneren van de stoelen leek eerst complex, maar uiteindelijk zijn we heel goed geholpen.

Mooi product en snelle service. Fijn!

Hele goede service en snel geleverd. De producten zijn erg mooi en netjes verpakt