Thank you for your service, my kid loves the diaper cream I make with cocoa for his sensitive skin. Buying a bulk order just makes sence. My ears also get a break from the complaints daddy... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I have been buying Canada Cacao Company's cocoa mass, nibs, cocoa butter, molds, melter and books since I started my keto fine chocolate business in 2020. Their cocoa is superior. Their service is exc... Mehr ansehen
Unternehmen hat geantwortet
Just received all my new chocolate molds, and I love them all. The polycarbonate molds are fantastic, many more cavities in each mold than others that I have purchased, are detailed and nice and dee... Mehr ansehen
The experience was good, though I wasn't happy with the addition of an insurance charge that I didn't get a choice about having. Or the repeated request for my review. I know it helps your busines... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Backbedarf
- Catering- und Getränkeanbieter
- Süßwarengroßhändler
- Lieferant von Lebensmittelmaschinen
- Lebensmittelanbieter
- Großhändler
Vom Unternehmen geschrieben
Zucchero Canada, a division of Canada Cacao Company, opens doors to a realm of culinary joy. Discover the finest Venezuelan & Peruvian cocoa beans, chocolate molds, and baking supplies. We cater to chocolate lovers, pastry artisans, and home cooks. Our online store offers seamless access to premier pastry tools, fueling your culinary passion and illuminating your creations. Explore curated premium products, including Mol D art, CW, Pavoni Italia, FBM, and Martellato. Elevate your art with Bagatelle French flour and Venezuelan cocoa butter, all conveniently in one place. Proudly Canadian and Women-Owned, Zucchero Canada embodies culinary excellence and innovation. Your journey to culinary mastery begins with us!
Kontaktinformationen
Aspen Hills Green SW, T3H 0H6, Calgary, Kanada
- 4037142751
- sales@zuccherocanada.ca
- zuccherocanada.ca
4,7
Hervorragend
133 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Keeping chocolate in temper for shelling and dipping
Arrived in a timely fashion.
Q&A section answered all my questions before it arrived. Same helped me set up and trouble shoot minor growing pains. I love the induction burner for heat and how light and easy to clean it is.
10. Oktober 2025
A friend of mine recommend them and I…
A friend of mine recommend them and I was satisfied with my purchase. Good products and good service, maybe the delivery time can be improve though
25. August 2025
Bewertung ohne vorherige Einladung
Antwort von Zucchero Canada
Hi Yi,
We’re truly sorry for your delivery experience and completely understand how frustrating it must have been to wait two days only to have to pick up such a heavy package yourself.
Delivery is handled by FedEx, and we regret that they did not reach out by phone or email as expected. Unfortunately, since we were not contacted earlier about this issue, we were unable to step in and assist you at the time.
We sincerely apologize for the inconvenience caused. Your feedback is very valuable, and we will follow up with FedEx to help avoid situations like this in the future.
Antwort von Zucchero Canada
Hi Anis! We’re happy to hear you were pleased with our service, product quality, and pricing. Your support means a lot to us, and we look forward to serving you again soon!
Quality products delivered promptly
Quality products delivered promptly, what more can you ask for?
3. Juli 2025
Antwort von Zucchero Canada
Thank you for your great review, Rodrigo!
We're so glad to hear you're happy with the quality of our products and the prompt delivery. Your satisfaction is exactly what we aim for — we truly appreciate your support!
Antwort von Zucchero Canada
Hi Louise! Thank you for your feedback!
We’re glad you had a smooth experience with quick delivery, great prices, and an easy ordering process. Looking forward to serving you again!
Nice one
Good selection, top quality. One of the best store definitely.
23. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Zucchero Canada
Hi Mason, Thanks so much for your kind words! We're delighted you’re happy with our service, quality, and pricing. Your feedback motivates us to keep doing our best!
Antwort von Zucchero Canada
Hi Clifford, Wow — thank you so much!
We're honored to be your favorite store in Canada 🇨🇦! Your excitement means the world to us. We can’t wait to serve you again soon!
amazing I love the service
12. Mai 2025
Antwort von Zucchero Canada
Hi Indra, Thank you so much!
We’re thrilled to hear you loved the service — it’s what we work hard for every day. We truly appreciate your support!
Great selection of products
Great selection of products, and shipping arrived very fast! Highly recommend!
8. Mai 2025
Antwort von Zucchero Canada
Hi Marina, Thank you for the wonderful review!
We’re so glad you enjoyed our product selection and fast shipping. Your recommendation means a lot to us — thank you for choosing Zucchero Canada!
Antwort von Zucchero Canada
Hi Tuan, Thank you for your kind words!
We’re happy to hear you were pleased with the fast shipping and product quality. We look forward to serving you again!
Great communications
Great communications, fast turnaround time.. and very considerate company....
4. März 2025
Antwort von Zucchero Canada
Hi Darryl! Thank you so much for your thoughtful review!
We’re glad you appreciated our communication, quick turnaround, and care. It’s always our goal to provide a considerate and smooth experience from start to finish!
Antwort von Zucchero Canada
Hi Laura, Thank you for your amazing feedback!
We’re so happy to hear you enjoyed our customer service, products, and pricing. Your support means a lot to us!
Would recommend!
Would recommend! Really good products and great service.
1. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Zucchero Canada
Hi Robert, Thank you so much for the recommendation!
We’re thrilled you’re happy with our products and service. It means a lot to have your trust and support!
Antwort von Zucchero Canada
Hola Lina, ¡Muchas gracias por tu comentario!
Nos alegra saber que tu experiencia con nuestro equipo fue positiva. Siempre nos esforzamos por brindar un trato amable y cercano a cada cliente. ¡Gracias por confiar en Zucchero Canada!
Antwort von Zucchero Canada
Thank you for your kind words! We're glad you appreciate the fast shipping and secure packaging. Happy baking! 😊🍫
Just a note that delivery is through…
Just a note that delivery is through Canada Post, and they will drop a card in your mailbox. Delivery is NOT to your door
30. Januar 2025
Antwort von Zucchero Canada
Thank you for your feedback! Canada Post handles some of our deliveries, particularly to remote areas or PO boxes. We always request door-to-door service, but Canada Post occasionally leaves a pickup notice instead. We apologize for any inconvenience this may cause and appreciate your understanding. If you need any assistance, please don’t hesitate to reach out!
Great product
good service, good product. I would like to see 25lb of beans, I enjoy bulk savings.
16. Januar 2025
Antwort von Zucchero Canada
Hi Nathan,
Thank you for your feedback! We’re glad to hear you’re happy with our customer service—your satisfaction is our priority. We also appreciate your suggestion regarding the padding material, and we’ll make sure to pass this along to our team for future improvements.
If there’s anything else we can assist you with, please don’t hesitate to reach out!
Best!
Impeccable service
Impeccable service. Questions answered promptly. I received my items promptly.
30. Januar 2025
Antwort von Zucchero Canada
Thank you for your kind words! We're happy you had a great experience. Let us know if you need anything else!
Don’t believe the shipping timelines
Your website states orders ship next day if placed Monday to Thursday, with an estimated delivery date of 2 to 5 business days.
I ordered products that were in stock on January 16 at 2:38 pm (a Thursday). The order did not ship until January 22. I received the order January 27 (7 business days for delivery). However, I did receive the items I ordered.
16. Januar 2025
Antwort von Zucchero Canada
Hi Simone,
Thank you for sharing your feedback. We sincerely apologize for the delay you experienced with your order.
We want to clarify that your order, placed on January 16, was prepared and ready for pickup the very next day as per our standard timeline. However, the carrier did not collect the package until Tuesday, January 21, which unfortunately delayed the delivery process.
We’re glad to hear you received the correct items and appreciate your patience. While we do our best to work with reliable carriers, we will review this situation with them to help avoid similar delays in the future.
If there’s anything further we can do to assist or make this right. Please don’t hesitate to contact our customer service team.
Thank you for your understanding and for giving us the opportunity to serve you ;)
Best regards,
Sales Team
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