I tried to contact customer service 7 times asking for green card for traveling abroad. they couldn't geve me an answer or proved me any help, they just keep telling me we will contact you in 24h for... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Bardzo szybko mogłam otworzyć insulance tak naprawdę Nie potrzebowałam od razu wszystkiego przesyłać potem mogłam dosłać prawo jazdy nie płynąć dzisiejszego problemu bardzo szybko obsługa jestem z ba... Mehr ansehen
Unternehmen hat geantwortet
I was surprised at how easy it was to get my car insured and the members of staff I spoke with explained things in clear understandable terms. The staff was very professional and patient all throug... Mehr ansehen
Unternehmen hat geantwortet
Everything went smoothly, specially in this hectic world we live in brilliant they sent me everything I needed cannot fault them.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Zenith Insurance specialises in providing pet, car and van insurance, and we provide all the essentials plus a choice of optional extras meaning you only pay for what you need
Kontaktinformationen
Fusion House, Katharine Way, Bretton, PE3 8BG, Peterborough, Vereinigtes Königreich
- social@zenithinsurance-bisl.co.uk
- zenith-insure.com
4,1
Gut
9064 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Easy to navigate
Easy to navigate, answer the questions and payments. Good value for money.
1. Juli 2026
Antwort von Zenith Insurance
Hi Roslyn,
Thank you for the great feedback!
We are delighted to hear that you found our website easy to navigate, from answering the initial questions right through to making your payment.
Leanne
Antwort von Zenith Insurance
Hi Jason,
Thank you so much for the fantastic recommendation!
We are delighted to hear that your experience was easy, quick, and very affordable.
Leanne
Customer service explained and answered…
Customer service explained and answered all the questions I had. He was polite, friendly and professional.
I was more than happy with my quote. Would definitely recommend to family and friends. Thank you for your service.
24. Juni 2026
Antwort von Zenith Insurance
Hi,
Thank you so much for leaving such a lovely review. We are thrilled to hear you had a great experience with us.
It is wonderful to know our team member was polite, friendly, and answered all your questions clearly. We are also delighted that you were happy with your quote and would recommend us to your family and friends.
Leanne
Antwort von Zenith Insurance
Hi Lulian,
Thank you for your 5 star review and feedback. We are delighted to hear that your experience was quick, easy, and completed at a fair price.
Leanne
You guys gave me a peace of mind I'm…
You guys gave me a peace of mind I'm now not panicking when time for paying insurance comes
After 2 weeks of peace of mind they cancelled my policy with no explanation I will never go for these small names again
26. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Zenith Insurance
Hi,
Thank you for your 5 star review and feedback. We are incredibly glad to hear that we have given you peace of mind, and that you no longer feel stressed or panicked when it comes to paying for your insurance.
Leanne
Antwort von Zenith Insurance
Hi,
Thank you for your 5 star review and feedback. It's great to hear that you had such a positive experience with us.
Leanne
Great Price and easy to set up
26. Juni 2026
Antwort von Zenith Insurance
Hi Brandon,
Thank you for your 5 star review and feedback. It's great to hear that you got a great price and found the process so easy to set up.
Leanne
Cost of matched cover
23. Juni 2026
Antwort von Zenith Insurance
Hi james,
Thank you for taking the time to leave us your review!
Vicky
Antwort von Zenith Insurance
Hi, Manpreet,
Thank you for your feedback. We're sorry to hear that you feel this way.
We’ve looked into this and, at present, we’re unable to see any previous attempts to contact us regarding your concerns. We’d really like the opportunity to understand what happened and see how we can help.
We’ll be reaching out to you directly to discuss your experience and do what we can to assist.
Vicky
I have taken car policy with zenith…
I have taken car policy with zenith insurance in May and in June they cancelled my insurance stating that they have not received my documents which I have sent to them twice on they're email, we I've called them to find out what the issue is, they said that they haven't received any of my documents through they're email that they have provided me with, I've been on the phone with them to rezolv this issue with no success, I've asked to have my deposit back and they've asked me to pay for another month although the insurance was cancelled with no refund from them whatsoever, I have never come across an insurance company this inapt to resolve a problem all they ask is money, please stay clear of this insurance company, they rob people of they're money.
3. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Zenith Insurance
Hi Alin,
Thanks for taking the time to share your experience — we’re really sorry to hear how frustrating this has been for you!
At Zenith Insurance, we understand how concerning it is when documents are said to be sent but not received, and when communication breaks down like this. That’s not the level of service we aim to provide.
We’re not able to comment on individual account decisions here, but we would really like the opportunity to look into what’s happened in your case and see if there’s anything we can help clarify or support you with. If you can please email your policy details over to us at social@zenithinsurance-bisl.co.uk and we’ll make sure this is reviewed properly.
We appreciate you raising this, and we’re sorry again for the frustration caused.
Thanks Laura
Cancelled my policy without any notice…
Cancelled my policy without any notice and didn’t inform me until the day after
Cancelled.
They did not ask me to send proof of no claims
Was told on phone they may ask for it and never was
An absolute terrible company to deal with
Very difficult to contact
Would strongly recommend avoiding any dealings with this company.
3. Juli 2026
Antwort von Zenith Insurance
Hello Dan,
Thank you for taking the time to leave your feedback!
We're sorry to hear about your experience and that you feel let down by the service you received.
We understand how frustrating it can be if you believe your policy was cancelled without sufficient notice, and we're sorry for the concerns this has caused. We'd like the opportunity to review what happened, including the communication you received and the circumstances surrounding the request for your documents.
Thank you for taking the time to share your feedback-We will be in touch!
Laura
got the price from confused.com witch…
got the price from confused.com witch looked ok, go to site and the price jumped by a couple of hundred pounds, contacted zenith, unable to tell me why.
this needs sorting.
I am not a valued customer, I had little choice at the time as a new car was imminent, I will have more time to shop around next year
23. Juni 2026
Antwort von Zenith Insurance
Hi peter,
Thank you for taking the time to leave your feedback. We’re sorry to hear about your experience and understand your frustration regarding the difference between the initial quote and the final price shown.
The price you see on comparison sites such as Confused.com is based on the information provided at that moment. When moving through to our website, any changes or updates to the quote details — including something as simple as the policy start date — can affect the final premium, as pricing is recalculated based on the most up-to-date risk information.
We appreciate this may not always be clear and we’re sorry for any confusion caused on this occasion. Your comments have been noted as we continue to review how we present and explain pricing to ensure greater clarity for customers.
Thank you again for your feedback.
Vicky
Amazing car insurance company
2. Juli 2026
Antwort von Zenith Insurance
Hi Miro,
Thank you for your 5 star review and feedback. It's great to hear that you think we're an amazing car insurance company.
Leanne
Car insurance company every thing seems…
Car insurance company every thing seems ok . Finding it hard to ya number from them
2. Juli 2026
Antwort von Zenith Insurance
Hi Geoffrey,
Thanks for taking the time to share your feedback with us.
We’re really glad to hear that everything seems okay with your car insurance so far. However, we’re sorry to hear you’ve had a hard time finding our phone number. We always want to make it as easy as possible for you to get in touch when you need us.
If you do need to speak with us, you can call our team directly on 0808 196 1599. We’ll also look into how we can make this easier to find on our website.
Leanne
ABSOLUTE DISGRACE CANCELLED MY…
ABSOLUTE DISGRACE CANCELLED MY INSURANCE WITH NO EXPLANATION AND THEN CHARGED ME £129.00 HAVE REPORTED TO FINANCIAL OMBUDSMAN
2. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Zenith Insurance
Hi Craig,
Thank you for your feedback. We're sorry to hear you're unhappy with your experience. We take concerns like yours very seriously. As your complaint has been referred to the Financial Ombudsman, we'll continue to cooperate fully with the process and await its outcome. If there's anything further you'd like to discuss in the meantime, please don't hesitate to contact our team at social@zenithinsurance-bisl.co.uk with your policy details.
Vicky
Easy from start to finish taking out my…
Easy from start to finish taking out my policy, great value for money
22. Juni 2026
Antwort von Zenith Insurance
Hi,
Thank you for taking the time to leave us your great review!
Vicky
Antwort von Zenith Insurance
Hi A H,
Thanks for your 5 star review and feedback!
Kirsty
Antwort von Zenith Insurance
Hi,
Thank you for taking the time to leave us your five-star review!
Vicky
Antwort von Zenith Insurance
Hello Glen,
It's great to hear you found it was easy to use and quick when getting your quote. Thank you for your review.
Rachel
A great service easy to navigate and…
A great service easy to navigate and great customer service.
20. Juni 2026
Antwort von Zenith Insurance
Hi Edmund,
Thank you for your great 5 star review. It's fantastic to hear about your experience.
Rachel
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