I tried to contact customer service 7 times asking for green card for traveling abroad. they couldn't geve me an answer or proved me any help, they just keep telling me we will contact you in 24h for... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Bardzo szybko mogłam otworzyć insulance tak naprawdę Nie potrzebowałam od razu wszystkiego przesyłać potem mogłam dosłać prawo jazdy nie płynąć dzisiejszego problemu bardzo szybko obsługa jestem z ba... Mehr ansehen
Unternehmen hat geantwortet
I was surprised at how easy it was to get my car insured and the members of staff I spoke with explained things in clear understandable terms. The staff was very professional and patient all throug... Mehr ansehen
Unternehmen hat geantwortet
Everything went smoothly, specially in this hectic world we live in brilliant they sent me everything I needed cannot fault them.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Zenith Insurance specialises in providing pet, car and van insurance, and we provide all the essentials plus a choice of optional extras meaning you only pay for what you need
Kontaktinformationen
Fusion House, Katharine Way, Bretton, PE3 8BG, Peterborough, Vereinigtes Königreich
- social@zenithinsurance-bisl.co.uk
- zenith-insure.com
4,1
Gut
9064 Bewertungen
Bittet Kunden um Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Zenith Insurance
Hi Helen,
Thank you for your lovely review!
We're pleased to hear that our team member was helpful and polite during your experience.
We appreciate you taking the time to share your feedback and will be sure to pass on your kind comments!
Kind regards,
Laura
Very quick and thorough experience no…
Very quick and thorough experience no hassle and informative
2. Juli 2026
Antwort von Zenith Insurance
Hello Stephen,
Thank you for your lovely review!
We're delighted to hear that you found the experience quick, thorough and hassle-free.
We're also pleased that you found the information provided useful, and we appreciate you sharing your positive feedback with us!
Kind regards,
Laura
Antwort von Zenith Insurance
Hello,
Thank you for your review!
We're pleased to hear that you’re happy with your insurance and the price you received.
Welcome to Zenith Insurance!
Kind regards,
Laura
Great and easy syatem carinsurence👍 i…
Great and easy syatem carinsurence👍 i do suggest to friend.
1. Juli 2026
Antwort von Zenith Insurance
Hi Abdul
Thank you for taking the time to leave a review.
We're delighted to hear that arranging your cover was a straightforward experience and that you'd feel confident recommending us to others. Your support is greatly appreciated.
Karl
I was not quite sure with some details…
I was not quite sure with some details e.g NCD, Zenith did some checks and made right
26. Juni 2026
Antwort von Zenith Insurance
Hi Kate
Thank you for taking the time to leave a review.
We're pleased to hear that our team was able to assist with your query and ensure everything was corrected for you. It's great to know you felt supported when you needed a little extra help.
Karl
Price price
10. Juli 2026
Antwort von Zenith Insurance
Hi Arnis,
Thanks for taking the time to leave your review and feedback with ourselves!
Kirsty
My Zenith Insurance Experience
I was surprised at how easy it was to get my car insured and the members of staff I spoke with explained things in clear understandable terms.
The staff was very professional and patient all through the process.
I was impressed when my insurance documents were sent promptly as they said. Zenith is a superb insurance agent indeed.
9. Juli 2026
Antwort von Zenith Insurance
Hi V,
Thanks for your 5 star review! It's fantastic to hear that you found it easy getting your car insured with ourselves and the agent you spoke with was professional and explained everything clearly for you!
Kirsty
Adviser made me feel relaxed,as i had…
Adviser made me feel relaxed,as i had heard good things about zenith,and was nervous about joining
6. Juli 2026
Antwort von Zenith Insurance
Hi Stevie,
Thanks for taking the time to leave your 5 star review and feedback with ourselves! I'm pleased to hear the agent you spoke with made you feel relaxed!
Kirsty
Wish I had read the reviews before I…
Wish I had read the reviews before I went with Zenith. One side of the company has no clue what the other side is doing! Sent documents 3 times before they were finally excepted, got a letter to prove it was excepted, 2 days later they send another email to say as they haven’t received my documents they will increase my premium by double!!
6. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Zenith Insurance
Hi Verity,
Thank you for taking the time to leave your review and feedback with ourselves. I'm sorry to hear about the difficulties you experienced when sending in the requested documents and having them acknowledged. Please can you email your policy details over to social@zenithinsurance-bisl.co.uk so we can look into this further for you.
Kirsty
I wanted to cancel my policy and the…
I wanted to cancel my policy and the customer service department said i cant cancel very disappointed.
Kind regards
Banu
9. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Zenith Insurance
Hi Banu,
Thank you for taking the time to leave your review and feedback with ourselves. I'm sorry to hear you are having issues getting your policy cancelled. Please email your policy details over to social@zenithinsurance-bisl.co.uk so we can assist you further with this.
Kirsty
Antwort von Zenith Insurance
Hi James,
Thank you for taking the time to leave us a review! We're delighted to hear that you found it easy to arrange your car insurance cover with us.
Thanks, Rachael
Terrible
Terrible, trivial emails sent despite previous answers by email. Moreover, important emails from me unanswered. I don’t even know if I’m insured today (old insurance expired).
9. Juli 2026
Antwort von Zenith Insurance
Hi Barrie,
Thank you for your feedback. We're sorry to hear about your experience and understand how frustrating this situation must have been, especially regarding your insurance cover and the lack of timely communication.
We appreciate you bringing this to our attention. Our team will be in touch with you shortly to discuss your concerns, clarify your insurance status, and work towards resolving the issues you've raised.
Vicky
Great service and easy online access.
4. Juni 2026
Antwort von Zenith Insurance
Hi Bruce,
Thank you for taking the time to leave us a review. We're delighted to hear that you received great service and found our online access easy to use. We really appreciate your kind feedback.
Rachel
Antwort von Zenith Insurance
Hi Elliot,
Thank you for taking the time to leave your five-star review!
Vicky
Bad company .
14. Juni 2026
Antwort von Zenith Insurance
Hi Rafael,
Thank you for taking the time to leave your feedback. I am very sorry that you were not happy with your experience with us.
When a policy is issued, validation checks are performed against the details provided to ensure the information held on the policy is accurate. We understand that these checks may have caused frustration, and we are very sorry that this has led to a negative experience.
We value all customer feedback and appreciate you sharing your concerns. Your comments will be reviewed by the relevant team as we continue to look for ways to improve our service.
Vicky
I don't even want to give 1* but I have…
I don't even want to give 1* but I have to to write a review.I have only been with zenith for 1 month.I got a letter asking me to send my documents over in June,which I did on the 14th June.On Wednesday the 1st July I recieved a letter saying my insurance will be cancelled on the 3rd of July.I rung them up on the 1st July and told the guy I sent them on the 14th of June,he said oh yes I can see that but can you send them again,so I sent them on Wednesday the 1st of July and on Sunday I woke up to a text and email telling me my insurance has been cancelled.Couldnt ring them as they was closed on sunday,so rung them this morning at 8am to be kept on hold 3 times for 10 minutes and on the call for 45 minutes,to then be told I need to ring back at 9am,I was late for work so couldn't ring them till 2pm...I rung at 2 pm today & I was on the phone for 40 minutes,put on hold twice with the lady and then told they still haven't got my documents so I need to resend them & ring back tommorow.Absolutly distgusting how they think they can treat people like this.Its really stressed me out and I've had no car for work and school & wont have tomorrow too.Ive tried to resend my documents today and tonight but the email address can not be found.Do not go with this company it's awful and would not recommend.So when I ring up tommorow they will tell me they haven't recieved my documents again as apparently the email address cannot be found.Absolutly distgusting company
6. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Zenith Insurance
Hi Sarah,
Thank you for bringing this to our attention. We're sorry to hear about your experience and appreciate how frustrating this situation must have been.
We'd like the opportunity to investigate what happened with your documents and the cancellation of your policy. Please email your full name, policy number, and a copy of your review to social@zenithinsurance-bisl.co.uk, and our team will look into this for you as quickly as possible.
We look forward to hearing from you so we can review your case.
Rachel
Top service
26. Juni 2026
Antwort von Zenith Insurance
Hello,
Thank you for your excellent feedback!
We're delighted to hear you received top service. We appreciate you taking the time to share your experience and thank you for choosing Zenith Insurance.
Thanks Laura
Antwort von Zenith Insurance
Hi Aleksander,
Thanks for taking the time to share your feedback. It is great to hear that you found the process so easy and understandable.
Leanne
Not had the full experience of Zenith…
Not had the full experience of Zenith as I’ve only just started with them, but it all went really well setting it up and I’m happy so far
29. Mai 2026
Antwort von Zenith Insurance
Hi Jane,
Thank you for your 5 star review and feedback. It is great to hear that setting up your policy went so smoothly and that you are happy with everything so far.
Leanne
I have been asked for impossible…
I have been asked for impossible documents regards past claims and stressed me out, I wish I never selected zenith for my car insurance
1. Juli 2026
Antwort von Zenith Insurance
Hi Adam,
I so sorry to hear that you are feeling stressed out by this. We never want our customers to feel this way.
We want to look into this for you and see what we can do to make things easier. We will be in touch with you to see how we can help.
Leanne
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