I tried to contact customer service 7 times asking for green card for traveling abroad. they couldn't geve me an answer or proved me any help, they just keep telling me we will contact you in 24h for... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Bardzo szybko mogłam otworzyć insulance tak naprawdę Nie potrzebowałam od razu wszystkiego przesyłać potem mogłam dosłać prawo jazdy nie płynąć dzisiejszego problemu bardzo szybko obsługa jestem z ba... Mehr ansehen
Unternehmen hat geantwortet
I was surprised at how easy it was to get my car insured and the members of staff I spoke with explained things in clear understandable terms. The staff was very professional and patient all throug... Mehr ansehen
Unternehmen hat geantwortet
You guys gave me a peace of mind I'm now not panicking when time for paying insurance comes After 2 weeks of peace of mind they cancelled my policy with no explanation I will never go for these s... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Zenith Insurance specialises in providing pet, car and van insurance, and we provide all the essentials plus a choice of optional extras meaning you only pay for what you need
Kontaktinformationen
Fusion House, Katharine Way, Bretton, PE3 8BG, Peterborough, Vereinigtes Königreich
- social@zenithinsurance-bisl.co.uk
- zenith-insure.com
4,1
Gut
9063 Bewertungen
Bittet Kunden um Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Zenith Insurance
Hi,
Thank you for taking the time to leave your review!
We're pleased to hear that you found the process good, quick and easy.
We appreciate your feedback and are glad we could provide a straightforward experience.
Thank you for choosing Zenith Insurance!
Kind regards,
Laura
First time with insurance
First time with is insurance liked what you offered at a very good rate
18. Juli 2026
Antwort von Zenith Insurance
Hi,
Thank you for taking the time to leave your review!
We're pleased to hear that you're happy with the cover we offered and the value of your policy.
We appreciate you choosing us for your insurance and hope you continue to have a positive experience with us!
Kind regards,
Laura
My daughter completed the application…
My daughter completed the application on line and that saved me a lot of time
10. Juli 2026
Antwort von Zenith Insurance
Hi Raymond,
Thank you for sharing your feedback with us!
We are delighted to hear that your daughter was able to complete the application online for you and save you a lot of time. It is wonderful to know that the online process was straightforward enough for her to get everything sorted smoothly on your behalf.
Thank you for choosing us to protect your vehicle, and please do not hesitate to reach out if you or your daughter ever need anything else in the future!
Leanne
Bardzo szybko mogłam otworzyć insulance…
Bardzo szybko mogłam otworzyć insulance tak naprawdę Nie potrzebowałam od razu wszystkiego przesyłać potem mogłam dosłać prawo jazdy nie płynąć dzisiejszego problemu bardzo szybko obsługa jestem z bardzo zadowolona
16. Juli 2026
Antwort von Zenith Insurance
Hi M H,
Thank you for your 5 star review!
Kirsty
Hard copy of the certificate of insurance
I feel uncomfortable that I do not have a hard copy of the policy. If I’m involved in an accident, a clear set of instructions to be kept in the car would be a help
16. Juli 2026
Antwort von Zenith Insurance
Hi Simon,
Thank you for taking the time to leave your review and feedback with ourselves. I can confirm your documents have been posted, please expect to receive them shortly.
Kirsty
Fantastic dealing with zenith
Fantastic dealing with zenith, everything went smoothly cant fault them, thank you
10. Juli 2026
Antwort von Zenith Insurance
Hi Anthony,
Thanks for the fantastic 5 star review and feedback! It's great to hear you found everything went smoothly!
Kirsty
The experience i had with Zenith…
The experience i had with Zenith Insurance was very easy and it was sort in minutes. They was very helpful and understanding and know what i need from the start
10. Juli 2026
Antwort von Zenith Insurance
Thank you for your 5 star review and feedback. We are pleased to hear that your experience with Zenith Insurance was so quick and straightforward and that our team was able to help you get exactly what you needed sorted in minutes.
Leanne
Antwort von Zenith Insurance
Hello Linda,
Thank you for taking the time to share your great feedback!
We're delighted to hear that Mo was able to provide such helpful support and guide you through everything.
We’ll be sure to pass your kind words on to Mo, who will be pleased to know their assistance was appreciated.
Thank you for choosing Zenith Insurance, and we hope to continue providing you with great service!
Kind regards,
Laura
Antwort von Zenith Insurance
Hi Ray,
Thanks for your 5 star review! It's fantastic to hear you found our website easy to work and you were happy with the premium offered!
Kirsty
Very clear details very helpful
4. Juli 2026
Antwort von Zenith Insurance
Hi Tony,
Thank you for your kind review!
We're delighted to hear that you found the information clear and helpful. We really appreciate your feedback and are pleased we could make things straightforward for you.
Thanks for choosing Zenith Insurance!
Laura
Fast process great comunication
10. Juli 2026
Antwort von Zenith Insurance
Hi Joe,
Thanks for taking the time to leave your review and feedback with ourselves!
Kirsty
Having 22 years of No Claims Discount (NCD) is an incredible record, so getting a pedantic, bureaucratic request for "claims history proof" feels like a slap in the face.
my car insurance is due so searched found this quote ok from Zenith Insurance took it out sent proof of no claims and a week or so later got the streanges requet i have ever had from a car insureance company (I have 22 yrs NCD).
QUOTE "The proof you have provided has now been uploaded to your policy. Please note that your No Claims Discount is not required at this stage, as it has already been automatically verified by our system.
What we do still require is proof of your claim’s history, in accordance with the CUE (Claims and Underwriting Exchange) requirements.
Acceptable cue proof:
A letter on headed paper from the insurer at the time of the claim, clearly confirming the settlement of the claim
Email from the underwriter at time of claim clearly stating settlement of claim with the footer of the email and clear email address of the underwriter. Please note emails need to come directly from the underwriter and not forwarded by another source.
Letter from client confirming that the claim they disclosed at inception is a duplicate of the CUE claim "
what the hell is that never in my life heard of it DO NOT GO NEAR THIS COMPANY
price was good what are they asking for and why
Felt like it came out of left field. Having 22 years of No Claims Discount (NCD) is an incredible record, so getting a pedantic, bureaucratic request for "claims history proof" feels like a slap in the face.
14. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Zenith Insurance
Hi Mr Gibbs,
Thank you for taking the time to leave your review. We're sorry to hear that the request for additional information came as a surprise and appreciate the opportunity to explain why it was needed.
While we can automatically verify the number of years of your No Claims Discount, this is separate from the Claims and Underwriting Exchange (CUE) database, which records claims history. In your case, the claims information held on the CUE database did not match the information declared when your policy was taken out.
When this happens, we ask for supporting documentation so that we can compare the information provided by your previous insurer with the details held on the national database. This helps us ensure your policy is accurate and correctly reflects your claims history.
The reason for the request and the documents we require are outlined in the letter we sent regarding the CUE update. We understand this isn't something many customers encounter, but it is part of our verification process where discrepancies are identified.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out to the team at social@zenithinsurance-bisl.co.uk, with your policy number and detials fo yoru review so we can be in touch.
Rachel
Value for money.
Having run round several companies for motor insurance, I found Zenith that had everything I wanted, especially a courtesy car, and at a much better price than quoted by any of the others.
5. Juli 2026
Antwort von Zenith Insurance
Hey S,
Thank you for taking the time to leave us such a positive review. We're delighted to hear that, after comparing several insurers, you found that our policy offered everything you were looking for, including courtesy car cover, at a competitive price. It's great to know we were able to provide the cover and value you were looking for.
Rachel
very good and very helpfull
3. Juli 2026
Antwort von Zenith Insurance
Hi Kenneth,
It's great to see you found the team helpful. Thank you for your review.
Rachel
Antwort von Zenith Insurance
Hey John,
Thank you for your great 5 star review.
Rachel
Antwort von Zenith Insurance
Hi Paul,
Thank you for your review!
We're delighted to hear that you were able to arrange your insurance online with no issues.
Welcome to Zenith Insurance!
Kind regards,
Laura
I hope I am happy with you I have first…
I hope I am happy with you I have first time with you nice experience with you
13. Juli 2026
Antwort von Zenith Insurance
Hello Mohsin,
Thank you for your lovely review!
We're delighted to hear that your first experience with us was a positive one.
We truly appreciate you choosing us and hope we continue to meet your expectations whenever you need us in the future!
Kind Regards
Laura
Serious and sort it very quick.
12. Juli 2026
Antwort von Zenith Insurance
Hello Camelia,
Thank you for your 5 star review!
We're pleased to hear that you found our service efficient and that we were able to get everything sorted quickly for you.
We appreciate your feedback and are glad we could provide a straightforward experience!
Kind regards,
Laura
Thank you for everything
Thank you for everything. I am very pleased with your offers.Thanks.
12. Juli 2026
Antwort von Zenith Insurance
Hi Mitko,
Thank you for your lovely review!
We're delighted to hear that you are pleased with our offers and appreciate you taking the time to share your feedback.
We're grateful for your support and happy to have been able to help!
Kind regards,
Laura
Antwort von Zenith Insurance
Hi Helen,
Thank you for your lovely review!
We're pleased to hear that our team member was helpful and polite during your experience.
We appreciate you taking the time to share your feedback and will be sure to pass on your kind comments!
Kind regards,
Laura
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