Your Home (heylo) Bewertungen 183

TrustScore 5 von 5

4,8

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Great company at helping my little family with our bungalow. Wouldn't be able to do it otherwise. Kept contact throughout the process and very polite. Highly recommend. The fact that we could do this... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Heylo’s Shared Ownership schemes, like Home Reach and Your Home, were the only option we had to get onto the property ladder without having to buy the whole place outright, at an affordable rate, wi... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Heylo really is a fantastic organisation. At 69 years old, I was never going to get a mortgage to buy my own home, which meant I would have to continue paying a crippling rent forever. Now, thanks to... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Heylo housing your home scheme was the only option for me following divorce and having to sell the joint house. The main benefit being you can choose any property on the open market and are not restri... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Geschäftsstelle

Vom Unternehmen geschrieben

Your Home is about helping you onto the property ladder, without you compromising on size, style or location to achieve home ownership. Put it simply, Your Home provides the opportunity for you to own and live in the house you really love, in the area that you choose, by only buying part of it. Your Home works in partnership with Estate Agents across England to turn existing properties, already for sale into part buy – part rent.


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

183 Bewertungen

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Bewertet mit 4 von 5 Sternen

Your Home

Having heard about part buy part buy rent we had never looked into it before. As I had left the Army in 2022 we found a property to rent and at the time suited us but the rent was a bit on the high side. We looked at a property and was sent through an application for Your Home which we looked into and found that we could afford our own home so we filled in all the paper work which to be honest was that not difficult. After a short period of time Your Home sent the paperwork back showing us how much we could afford to buy our home. We put an offer in and was accepted but we had to wait a while for the outgoing occupants to move but was kept informed by Your Home which was great. We are now in our own home paying a fraction of what we were paying when we were renting. Thank you your home and Emma.

10. November 2023
Bewertung ohne vorherige Einladung
Your Home (heylo)-Logo

Antwort von Your Home (heylo)

Dear Jock,

Thanks for this brilliant 4* review. We are thrilled that we have enabled you to get out of renting and into your own home.

We are delighted that the team kept you informed and responded in a timely manner.

We are always looking for ways to improve our services so we would be grateful to understand what we could have done to just push your experience and achieve that all important 5th star.

Please do not hesitate to reply to this post or email us at Portfolio@heylohousing.com

We hope you are settling in well and enjoying your new home.

The Your Home Team

Bewertet mit 5 von 5 Sternen

Excellent company !

Excellent company !! Originally was thinking we had to buy a new build but had to rent first with the first company we went with - It was badly built so after renting for just under a year instead of buying decided to look elsewhere. A 10 year old house came up (I thought all shared ownerships were brand new) but we put down 60 grand from the sale of my old house into one with Heylo Homes. The whole team from start to finish were a pleasure to deal with, they are all good at what they do and answered any emails and queries straight away. Saw the house at the end of March and moved in on June 19th. The whole process was made easy because the team were just brilliant. The house is much better than the new build we were originally going to go for . With it being 10 years old it has character to it and not like new builds, which are all fenced the same and bland. As soon as we walked in it felt like home. To know we own a share of it is better than just renting something that will never be ours. I would highly recommend shared ownership and especially Your Home (Heylo) . Can’t thank the staff enough for the smooth transition to being a shared owner!

19. Juni 2024
Bewertung ohne vorherige Einladung
Your Home (heylo)-Logo

Antwort von Your Home (heylo)

Dear Gill,

Firstly, thank you for taking the time to leave this fab 5* review. As you have experienced, there a number of schemes available in the market but we are thrilled ours was the best fit for you and we have enabled you to find a place to call home.

Recommendations are so important to us so we can’t thank you enough for this.

Hoping you are settling in well and wishing you all the best.

The Heylo Team

Bewertet mit 5 von 5 Sternen

Best decision I ever made!

I had never heard of Shared Ownership until I started looking at properties as we had outgrown our house and the property’s we needed were way out of our budget (with a mortgage).
We saw a lovely property that ticked all our boxes advertised as ‘Shared Ownership’ with Heylo Housing and started making enquiries.
A call and chat with Ben Kippen was easy and no stress or pressure was put on me to go ahead. He was able to tell us how much we could go up to (with the amount of deposit we had) and it more than doubled our purchase price!
We are now the proud (shared) owners of our dream home, with a garage and driveway, big garden and extra rooms that allows our family to grow and it was such an easy process and we have the opportunity to step ladder and buy out the rest in bits over time (if we wish).

For a single mum with a child with needs, who needed more than my old property could give us for safety and accessibility - this company is a godsend.

Thank you Ben and Heylo for all you support as we couldn’t have done it without you.

13. Mai 2024
Bewertung ohne vorherige Einladung
Your Home (heylo)-Logo

Antwort von Your Home (heylo)

Dear Zoe,

Thank you for this wonderful 5* review.

At Heylo it is our mission to help enable customers to purchase homes that meet their needs and provides that safe place to call home, so we are thrilled to read that the scheme has helped you and your family achieve this.
It is wonderful to know that you have a home to be proud of and we hope you are settling in really well.

We will be delighted to pas on your kind words to Ben and let him know to keep up the good work.

Wishing you all the best.

The Heylo Team

Bewertet mit 5 von 5 Sternen

Professionally handled, clear system, good communication

I am incredibly grateful that the Heylo shared ownership scheme is in place, as it has enabled me to purchase a lovely home. My family are no longer 'stuck’ in a place which wasn't right for us.

My case progressor Matt Ferguson was great at communicating regularly with me and explaining things well; everything has been very professionally handled. The Heylo system seems to move quickly, and I have been impressed by clear information given and good communication. All costs were exactly as set out in the information which means I was able to budget accurately. Now the purchase has completed I've been passed to a specific portfolio team for ongoing support.

I would recommend anyone considering shared ownership (not new properties but older ones eg. mine is an Edwardian semi-detached) to find out more about Heylo.

31. Juli 2024
Bewertung ohne vorherige Einladung
Your Home (heylo)-Logo

Antwort von Your Home (heylo)

Dear Rachel

Thank you so very much for this wonderful 5* review.

At Heylo it is our mission to help enable customers to purchase their homes, so we are thrilled to read that the scheme has helped you and your family.

We are delighted Matt kept you up to date with the progress and demonstrated his professionalism, we will be sure to pass on your kind words to him.

Recommendations are so important so we can’t thank you enough for recommending the scheme to others.

We hope you are settling into your new home and the Portfolio team are on hand now, should you need us at Portfolio@heylohousing.com.

Kind Regards

The Heylo Team

Bewertet mit 5 von 5 Sternen

I used Heylo Housing to buy a 2nd Home

I used Heylo Housing to provide me with finance to buy my 2nd in a ethical. This was not only great for me but I was quickly able to secure the home I wanted because of how quickly they considered my affordability. The whole process was very smooth, where Camilla Stephens kept me up to date throughout. She was very pleasant and kept it very simple. I look forward to their ongoing support in this shared scheme. If you are looking for a mortgage that does not compromise on your beliefs, then I would highly recommend Heylo Housing on their Shared ownership scheme.

8. März 2024
Bewertung ohne vorherige Einladung
Your Home (heylo)-Logo

Antwort von Your Home (heylo)

Dear Juned,

We cannot thank you enough for taking the time to leave this wonderful 5* review.

We are delighted that we were able to help you secure your new home quickly and offered you a smooth process throughout.

Thank you for your kind words for Camilla, we will be sure to pass these on to her and let her know to keep up the good work.

We are thrilled to be able to serve the community and enable more customers to purchase properties.

Wishing you all the best in your new home.

The Your Home Team.

Bewertet mit 5 von 5 Sternen

I could not praise Camilla Stevenson…

I could not praise Camilla Stevenson enough , she has been great through all the house purchase process reassuring me when the things get a bit stress due to the sellers solicitor delaying things.
I purchased my dream home through YourHome and I couldn’t be happier with the process. For anybody that can’t find halal shared internship I fully recommend the heylo. A massive thank you

20. Mai 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Never new it could be possible

So we came across Your Home one day when I was day dreaming looking at houses online and thinking how I would so love to get out of our rented home and have the security of having our own home, so I rang Leaders who were advertising a property on the open market and luckily he gave me the contact details for Your Home…and honestly it was as easy as that, all we needed was the deposit as my husband in his sixties couldn’t get a mortgage ,and with the amazing help from Emma and Camilla we are now in our home we chose and we never thought could be possible . This could have never happened if I hadn’t made that call to Your Home …thank you guys so much for all the help and support throughout the simple and easy process.
Marie & Steve Kershaw

23. Mai 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Brought my first home with Yourhome

Brought my first home with Yourhome. The process was smooth and Ben was a great help guiding us through it.

Yourhome is a great option for Muslim buyers who can't make use of traditional mortgages due to interest payments. With Yourhome it's pretty much a shared ownership scheme but you can pick any home you want.

16. April 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very good

This company provides a very good service and were very professional throughout. Emma Stallworthy especially was always very helpful with answering my queries, chasing up solicitors, sorting out the necassary searches and checks, and getting the purchase over the line. Would definitely recommend to anyone thinking of using them.

26. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Divorced with a good deposit

I discovered Your Home through an Estate Agent when I was searching for a new place to live. I had recently split from my husband and needed somewhere for myself and two little boys. I was desperate not to have to rent as I was keen to give them the stability of owning somewhere, had a good sized deposit but was worried about being able to get a conventional mortgage, being on my own, with two dependents PLUS self employed... This is where Your Home came to the rescue. I now own 27% of my property and rent the rest from them, with an option for me to staircase out the rest in the future.

I have my dream home and we are super duper happy here! Such an easy process and great customer service too.

6. April 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Second time buyer with Your Home

I'd already bought a place with Your Home's (Heylo) help and when I came to sell that I was able to buy my next home with their help too. The great thing about this type of shared ownership is that, apart from being able to meet the financial commitments, there are no boxes to tick, there's no vetting procedure and you can choose pretty much whatever type of property you want. You can choose what percentage to buy and there is the opportunity to "staircase" and buy a larger percentage at any point if you can afford it. There is also a bonus, based on any equity, if and when you sell which is most welcome. The selling of one property and then buying another was a little drawn out due to the slightly more complex legal process but all worked out in the end...All in all, thoroughly recommend Your Home for anyone who is unable to get a mortgage due to their age or financial position.

20. April 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Ex Pat returned to live in the UK after 14 yrs.

I returned to live in the UK after 14 years in France and had fallen way behind in the property market, so at the age of nearly seventy I was beginning to despair at what my savings could buy in the way of a new home. I came across Heylo and they effectively extended my 'buying power' using a part buy/part rent scheme. I dealt with Ben Kippen, Camilla Stephens and Matthew Ferguson at one point or another. All of them were professional and attentive and all aspects of buying using this scheme were clearly explained. A big thank you is due to Matthew Ferguson who kept his eye on progress and diligently kept me informed every week for 3 months. Thank you Heylo, you gave me somewhere to call home. I can recommend Heylo 100%.

29. Februar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I was given every support that I could…

I was given every support that I could wish for- it had taken a long time to find a suitable property and a health issue (false alarm fortunately) extended the purchasing process. The person I dealt with Rebecca Alexander was first rate and personally supported me throughout the process.
Consequently I unreservedly recommend Heylo Housing( Your Home) as the company to approach when needing a home.

5. April 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Heylo staff

The professionalism of Agnieszka made our purchase go very smoothly even though there were bumps along the way
Thank you

1. Mai 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

All the team at Heylo housing were…

All the team at Heylo housing were brilliant especially Emma Stallworthy, managed to help us purchase a house that we never thought we would be able to (poor credit rating)
Initially we thought it wouldn't be possible but here we are, happy in our new home without a landlord dictating what we can and can't do!!!!
Amazing company, thank you once again, I have recommended them to my family 😊😊😊

19. April 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent Service

Overall the experience for whole process is excellent and far better then any other mortgsge provider. I am not promoting the product as shared equity has its own advantages/disadvsntages. This product is best for people who is looking for interest free solution in the market. Overall experience and process for application to completion is excellent. Emma and other advisors are always available to help. Response time is maximum few hours. Availability on phone is full business day. I am so pleased as compare to other non interest based product available in the market.

21. April 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Despair to delight…

We were interested in shared ownership after our Landlord served notice on us after 21 years. At 60, I was too old to mortgage, so shared ownership was the way forward. After some in depth online research, I booked onto a Webinar on Shared Ownership which was co hosted by Melissa Toomey, Sales Director at Heylo. After watching I reached out to Melissa to ask if Heylo would consider buying our rented home from our landlord and then sell us a share. Within 24 hours she replied and that day we had a phone conversation. It was during this that she told us about Your Home. Unbelievably, it was the solution we were looking for. Turning our rented home into our own home! Security forever. No removal costs, no estate agent fees. We had gone from despair to excited optimism within 48 hours of first hearing the name Heylo. Melissa introduced us to Agnieska, who was fantastic with us and ‘hand held’ us through the entire process. We completed on 7th March. We couldn’t be happier! Thank you Melissa and Agnieska! Thank you Heylo!

7. März 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Dream as big as you can and see where Haylo can take you

Recently bought a place with Haylo. It was a straightforward process, thankfully leading to a very satisfactory outcome.
The process felt transparent and the staff at Haylo were helpful throughout.
Haylo helped me acquire my dream home, with the specifications I needed to house my family. This would not be possible otherwise. Thank you Haylo!

13. März 2024
Bewertung ohne vorherige Einladung

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