Your Home (heylo) Bewertungen 183

I recently went through a bad break up and had to divide my family home. After the split in proceeds between my ex partner and I, I struggled to find a home I could afford for myself and 3 children. I found out about Your Home by accident whilst veiwing the home which I now own with YourHome.
The seller had some special requirements which hindered the process and we also had issues with solicitors. The team at YourHome really helped me through a tough time ( a special mention to Emma) I cannot say enough good things about this firm.
Shared ownership really was my only option. Not many people are aware that properties with an EPC rating of D or higher can be bought as Shared Ownership with the help of YourHome.

𝗢𝘄𝗻𝗶𝗻𝗴 𝗮 𝗵𝗼𝗺𝗲 𝘄𝗶𝘁𝗵𝗼𝘂𝘁 𝗮 𝗺𝗼𝗿𝘁𝗴𝗮𝗴𝗲 𝗳𝗲𝗹𝘁 𝗹𝗶𝗸𝗲 𝗮 𝗱𝗶𝘀𝘁𝗮𝗻𝘁 𝗱𝗿𝗲𝗮𝗺—until we discovered the 𝗛𝗲𝘆𝗹𝗼 𝗛𝗼𝘂𝘀𝗶𝗻𝗴 𝗬𝗼𝘂𝗿 𝗛𝗼𝗺𝗲 𝘀𝗰𝗵𝗲𝗺𝗲. From the very first conversation, their 𝘀𝘂𝗽𝗽𝗼𝗿𝘁𝗶𝘃𝗲 𝗮𝗻𝗱 𝗸𝗻𝗼𝘄𝗹𝗲𝗱𝗴𝗲𝗮𝗯𝗹𝗲 𝘁𝗲𝗮𝗺 guided us every step of the way, making the process smooth and stress-free.

As a 𝗠𝘂𝘀𝗹𝗶𝗺 𝗳𝗮𝗺𝗶𝗹𝘆, finding a 𝗦𝗵𝗮𝗿𝗶𝗮-𝗰𝗼𝗺𝗽𝗹𝗶𝗮𝗻𝘁, 𝗶𝗻𝘁𝗲𝗿𝗲𝘀𝘁-𝗳𝗿𝗲𝗲 𝗵𝗼𝗺𝗲𝗼𝘄𝗻𝗲𝗿𝘀𝗵𝗶𝗽 𝘀𝗼𝗹𝘂𝘁𝗶𝗼𝗻 was incredibly important to us. When we came across 𝗬𝗼𝘂𝗿 𝗛𝗼𝗺𝗲, it felt like the answer we had been searching for. We had the pleasure of working with 𝗕𝗲𝗻 𝗞𝗶𝗽𝗽𝗶𝗻 from the Your Home team, who was exceptionally helpful, patient, and thorough in explaining the entire process, ensuring we felt confident in our decision.

What makes 𝗬𝗼𝘂𝗿 𝗛𝗼𝗺𝗲 𝘁𝗿𝘂𝗹𝘆 𝗼𝘂𝘁𝘀𝘁𝗮𝗻𝗱𝗶𝗻𝗴 is that you’re not limited to specific properties—you can 𝗰𝗵𝗼𝗼𝘀𝗲 𝗔𝗡𝗬 𝗵𝗼𝗺𝗲 𝗶𝗻 𝗘𝗻𝗴𝗹𝗮𝗻𝗱 that fits your needs! This flexibility gives families the freedom to find their perfect home without being restricted by traditional schemes.

For anyone who doesn’t want a mortgage due to 𝗳𝗶𝗻𝗮𝗻𝗰𝗶𝗮𝗹 𝗰𝗼𝗻𝘀𝘁𝗿𝗮𝗶𝗻𝘁𝘀 𝗼𝗿 𝗿𝗲𝗹𝗶𝗴𝗶𝗼𝘂𝘀 𝗽𝗿𝗶𝗻𝗰𝗶𝗽𝗹𝗲𝘀, know that there is a way. This scheme has given us the opportunity to own our dream home 𝘄𝗶𝘁𝗵𝗼𝘂𝘁 𝗰𝗼𝗺𝗽𝗿𝗼𝗺𝗶𝘀𝗶𝗻𝗴 𝗼𝘂𝗿 𝘃𝗮𝗹𝘂𝗲. If you’re looking for a 𝗵𝗮𝗹𝗮𝗹, 𝗲𝘁𝗵𝗶𝗰𝗮𝗹, 𝗮𝗻𝗱 𝗮𝗰𝗰𝗲𝘀𝘀𝗶𝗯𝗹𝗲 𝘄𝗮𝘆 𝘁𝗼 𝗯𝘂𝘆 𝗮 𝗵𝗼𝗺𝗲, 𝗬𝗼𝘂𝗿 𝗛𝗼𝗺𝗲 could be the key to unlocking your future. 𝗗𝗿𝗲𝗮𝗺 𝗯𝗶𝗴—𝗶𝘁’𝘀 𝗽𝗼𝘀𝘀𝗶𝗯𝗹𝗲! ✨🏡💫

Very helpful and supportive in every step of the journey. Ben kippin our support agent through the whole process was very friendly and helpful. Couldn't have made it any easier for us. Thank you Ben. Would deffo recommend this firm.

This was a really great option for me as I had a good deposit but couldn't get a big enough mortgage on my own to buy a house following my divorce. It was great to be able to use it on the home of my choice rather than a new build and the service I received all the way through from your home and particularly Emma was excellent.

We recently purchased our home through Heylo Housing, and our experience has been excellent so far. The team, especially Ben and Matthew, was incredibly helpful throughout the process. It took us a while to find a property we truly loved, and they were always accommodating, even when we needed multiple updates to our Agreement in Principle.

What sets Heylo apart is that their shared ownership model is Sharia-compliant. Since I only pay rent on the portion of the property they own, there's no interest involved, making it a great option for those looking for a halal way to get onto the property ladder. Additionally, they offer the flexibility to gradually buy out their share in 10% increments at market value, which is a fair and transparent approach.

Overall, Heylo made the home-buying process much smoother, and I’d highly recommend them to anyone considering shared ownership!

We were living in north in our fully bought home however due to a job situation the whole family had to move to south where the property prices were not in our affordability range. Conventional mortgage was not the option, as it was against the religious belief. We started to look for sharia compliant alternatives and we found Yourhome. I made an application however I was told that I could not apply as I had recently switched to self employed and I will need a minimum of 2 years company accounts. I followed the process, sold my house in north to put the deposit and when I became eligible for application I received my approval within a week. During the buying process Heylo solicitors and the whole team Matt, Ben, Agnieszka were amazing. Special thanks to Emma who has been my main contact during the whole process. Her response time on emails are fast and very accurate so that one can understand the buying process really well. Overall fantastic experience.

This is my second review about this company…..why - because my wife and I chose a house by the sea (You can actually choose anywhere) and we are now living there. We cannot express enough gratitude to the YourHome (Heylo) team for helping us secure our dream home through their shared ownership scheme. From start to finish, our experience was nothing short of exceptional. You are not just another account number with YourHome. You are made to feel part of a family!
Special thanks to Emma (again), who guided us seamlessly through the entire process. Her expertise and patience made everything so much easier for us. We also want to acknowledge Camilla, who recently checked in on us to ensure everything was ok.
If you are struggling to get a full blown mortgage the shared ownership scheme offered by YourHome is incredible. It allowed us to find the perfect home by the sea that fit our needs and budget. This scheme is genuinely a game-changer for anyone looking to get on the property ladder without the overwhelming burden of full ownership costs. Even better……you can buy more of it as your income increases (Staircasing).
Thank you, YourHome (Heylo), for making our homeownership dreams a reality. We highly recommend their services to anyone seeking a hassle-free and supportive path to owning a home. Yes…..I am beyond thankful.

Thank you to all the team at Leeds especially Emma Stallworthy who handled all communication with us promptly and efficiently (even the dho ones).

After a few years abroad we had been unable to buy a property on our return and got caught in the renting trap for 12 years, with our dream of owning our own home again seeming to be further out of reach than ever. It was purely by chance that we stumbled upon the existence of Your Home (Heylo) within the details for a local property for sale and are so grateful that we did. We were not aware that it was possible to purchase a shared ownership property which was not a new build and you did not need to be a first time buyer either. A traditional mortgage was not an option for us due to our age and this seemed like the perfect alternative. We decided to go for it and apply, and quickly got the go ahead to search for a property that we would like to buy.
The process was explained clearly in all the documentation we received once we were accepted and our Heylo contact Camilla was amazing. She was always available when we had a question and determined to help us find a solution when we encountered a few bumps along the way. Our property was valued slightly less that the agreed purchase price and she helped us negotiate with the seller as we didn't want to lose the property and have to start all over again.
The whole process took 4 months from our offer being accepted on the property to completion and Camilla kept us updated at every step along the way, chasing solicitors and estate agents when needed. We are so grateful for all her help and enjoyable chats along the way!
We can't recommend Your Home (Heylo) enough. It has enabled us to achieve our dream of owing our own home again and more people need to know that this scheme exists. It has been a total game changer for us.

I am incredibly grateful for the opportunity provided by Your Home. Without their flexible shared ownership scheme, purchasing a property in our desired location would have been extremely challenging. Traditional mortgage options were not viable for us, and private renting felt like an unsustainable long-term solution.

From the outset, the team at Your Home demonstrated professionalism, transparency, and a genuine commitment to assisting us through the process. Their approach allowed us to select a property that suited our needs while ensuring financial flexibility.

A special thank you to Matt Ferguson for his exceptional support. He was always available to provide clear guidance, answer our queries, and ensure a smooth and efficient experience. Their expertise and dedication made what could have been a complex process feel seamless.

I would highly recommend Your Home to anyone considering shared ownership as a pathway to homeownership.

I recently bought a one bedroom house through shared ownership with 'Your Home'. Camilla from Your Home was very helpful and encouraging. When my first home fell through I was very disappointed but Camilla stuck with me and I soon found another house to buy with the same deposit.
I was able to leave my one bed flat and move into a one bed house with a garden for my dogs. We are all very happy and settling in already. Without the support from Your Home I would have struggled to buy a house on my own.

My mother and I have recently completed on the purchase of a lovely little bungalow through the shared ownership scheme run by Your Home / Heylo.
We would not have been able to buy the bungalow without Your Home. My mother is disabled and we wanted to move from a one-bedroomed flat on the third floor to a bungalow with a garden. We looked for a long time but bungalows on the south coast near our family were beyond our reach financially to buy on our own. Finding out about Your Home’s very flexible shared ownership scheme was a gamechanger for us. Having established with Your Home the price of the property we could afford, we chose the freehold property we would like to buy, in the area we wanted to live in. After a satisfactory survey and other checks Your Home bought 100% of the bungalow and on the same day we bought a share of the bungalow from Your Home. We pay rent on the remaining share.
Emma at Your Home was incredibly helpful and patient throughout. Their attitude as an organisation seemed to be incredibly ‘can do’. When we had to abandon buying a previous bungalow with Your Home, due to an unsatisfactory survey, Your Home generously offered to pay the surveyor’s fee for the next property we chose. Many thanks to everyone at Your Home, and especially Emma, for literally changing our lives.

Our experience with Heylo has been nothing short of fantastic! From the very beginning, the team was incredibly helpful, but I have to give a special shoutout to Ben Kippin. He was always patient, knowledgeable, and went above and beyond to answer my many questions. No matter how many times we needed reassurance, Ben was there to guide us with confidence and clarity.

The level of customer service we received made the entire process smooth and as stress-free as possible. If you’re considering Heylo, I highly recommend them – and if you’re lucky enough to have Ben assisting you, you’re in great hands!

Additionally, YourHome by Heylo is a great halal-friendly option for Muslims. The process aligns with Islamic financial principles, making it a fantastic choice for those looking for a Sharia-compliant way to step onto the property ladder.

Thank you, Heylo, and thank you, Ben, for making this such a positive experience.

I needed to find a new family home for myself and three children after a separation from their Father. I had no idea what I was going to do. I found out about Heylo when frantically googling options when in my circumstance. I was surprised to find out Shared Ownership was available on houses on the open market and not just to first time buyers and new builds. I enquired and after putting in an application was approved and told how much I could look up to. I used the proceeds of my share from the sale of the family home as ‘my share’ on my purchase which was 35%. I decided to change my deposit amount as I wanted to keep some back to update the house. This was not a problem with Heylo. They simply adapted the calculation. Emma and Agnieska were amazingly helpful throughout the whole process. I was provided with regular updates. They were friendly and knowledgeable. I never came across any unexpected costs. It was all very clear what I would be paying for. I don’t feel like I am ‘renting’ as all. My family, (including my cat, as pets are not a problem) are all very happy in our new home. With the money I held back, I have decorated, new carpets, new kitchen etc. This is a fantastic option for those who find themselves in the same situation. In time, I plan on applying for a mortgage to buy more shares.

We got lots of support from leaders and yourselves.

I had just gone through a divorce and dint really know how I was going to house myself. Even though I was fortunate to get a small lump sum it wasn't enough for a deposit for a nice home and I couldn't really afford to may the extortionate private rental. Additionally the lump sum I did receive meant I could not qualify for social housing.
My estate agent introduced me to Your Home and I couldn't be more grateful. The staff were all amazing especially Agnieszka and Camilla. It was such an easy process and everything was explained to me thoroughly and took around 3-4 months in total. I am now living in a lovely 2 bedroom property of my own and can not recommend the scheme high enough.

Thank you all

My wife & I had been renting for 12yrs wasting over £120k dead money on accommodation which would never be ours. By accident I discovered Heylo Your Home on a forum & the moment I called them to understand it, I could see our chance of the impossible to get back on the property ladder. We had a good size deposit but as we're both self employed we could only get a very low mortgage so no chance of buying full stop. Step up Your Home (shared Ownership) Buy any pre owned property in any area (subject to minimal criteria). We found a house, applied & got accepted within 48hrs... We had our offer accepted by estate agent the same day & 4 months to the day we got the keys. Our Heylo dedicated account manager Matt Ferguson was brilliant start to finish with weekly updates from week 1 to finish constantly chasing all parties & solicitors on our behalf & nothing was too much trouble. We can't recommend Heylo enough it's a total game changer for people in our situation A+++++

This was our second time using Your Home (Heylo) as we were so pleased how they handle things.
A big thank you to Ben and all the team in supporting us from beginning to end.
In our case, Emma deserves a special mention as she gave us constant support and guidance throughout the process.
Emma is an absolute 'Gem' to Your Home and we highly recommend them 100% to anyone considering this style of home ownership.
Just as we moved into our new home a surprise gift in a beautiful hessian bag and welcome home card arrived which was a very thoughtful and nice touch.
All our gratitude and thanks for everything.

Ben Kippin was very helpful every step of the way in purchasing our first home.

We purchased our property alongside Heylo a few months ago, so this review is a few months in after all the hunting, paperwork, stress, excitement and unpacking; hopefully giving you a balanced insight! We purchased it using the YourHome by Heylo, which allows you to purchase any home in England. For new builds, they have a different product. The flexibility of being able to purchase a house of our choice, within the ethical and religious boundaries was a no brainer for us. As it's a joint investment, YourHome will also want to make sure they're not buying an overpriced shed, understandably. That increased us in our confidence too.

Initially, we were in contact with Ben who then later handed us over to Emma. In all honesty, we were a bit nervous to begin with as we'd seen the good reviews about Ben's service. However, Emma didn't let us down and maintained the high standard of service. Emma was always at hand when we had any questions and she didn't take long to respond. At times, I wanted to keep my questions in writing and Emma would always respond accordingly. However, at times we had to seek further clarification to our answers as perhaps I didn't word them clearly enough. YourHome did a great job of managing their side of the service too, it was all relatively smooth. A few months in and we haven't had any nasty surprises, everything is as advertised/described on their site. The only element where we don't have experience, is the staircasing element, but if that's what the initial process was like, I'm not concerned. The new home gift was also a lovely touch.

In respect to improvements, I think there needs to be a bit more support or guidance on how to manage the process with the other stakeholders during that part of the process, I mean, the estate agent and our solicitors. This isn't really YourHome's responsibility and I appreciate they wouldn't want to take on liability of this but it would be good to turn to some kind of independent forum to just gain that on the ground insight. I flicked though these reviews to pick up on others experiences.

I found it challenging to find a conveyancing solicitor, YourHome provide a list, but some of them really didn't seem to have a clue about the contractual elements. We went with Rabia Tariq who recently set herself up with Lawhive. I strongly recommend her, out of all the recommendations, she was the only one who gave us the confidence in that she knew what the legal element consisted of. Other than that, hunting for a house that you like and meeting some slimy estate agents, is just part of the process! In the end, when you find the house you love, it will all become a distant memory.
To conclude, Your home have an excellent ethical product provided through an excellent service. I would highly recommend it if you're looking to purchase your first home.