YoraHome Bewertungen 729

Great customer service form the start. My new CO2 laser is on the way and all questions I asked for updates on delivery were answered quickly. Looking forward to getting started with my laser. I’m sure if there is I ever a problem YoroHome will have the answer.

I have just ordered my products from YoraHome, and the service has been second to none. They have promptly responded to all of my questions and helped me to get all of the right items lined up. I am excited to get started making and working with YoraHome!

great machines and best support. if just asking questions or a problem with the machine, yora is always here for their clients. go yora!

Nick went above and beyond, he figured out what was going on with my 6550 then offered some valuable advice to this greenhorn in the CNC world

Excellent response time and service , managed to find disconnected parts ,

I had a shipping issue and the staff at yorahome resolved the problem same day with numerous updates throughout the process. Almost forgot the products yorahome supplies are second to none keep up the good work.

You should have an excellent button because that is how the support is. Yorahome should be the model of what customer support should be like. I cannot say enough great things about this company. They go out of their way to find out the problem and remedy the issue as fast as possible. Yorahome is a company that will have my business for life

The customer service of this company has been unmatched by a long shot. They go above and beyond to help trouble shoot any issues you are having as well as give you clear step by step instructions to help solve the problem. They quickly get back with you and even on a Saturday night after hours, it wasn't more than an hour that I waited before I got a response. I would recommend YoraHome not only for the outstanding products but the outstanding customer support.

Amazing service
Jeremy was great
Got what I needed right away

I needed a new control board and power cord and Jeremy K fixed me right up. I wasn't sure what I needed so I sent a pic and he knew exactly what I needed.

Was having some issue with the laser that I purchased. When I had contact Yorahome. They set up a conference call and then I had phone issues. We did some email communications to trouble shoot the issues.
They had set up a parts exchange and we did a tutorial when I got it all set back up.
Nick and Jim found the issue within a few minutes.
They were really great to chat with and I might say I am a little embarrassed to say that I did not catch the issues.
These guys are on top of the game and it was a pleasure meeting and learning from them.
Thanks for Everything

I had an concern / issue with the contents of an alleged "Sale" email I kept receiving. I received a quick reply / response that was pleasant, professional, and provided a satisfactory & thorough explanation to my concern / issue. Other companies that I have had a similar type concern / issue with have not been as pleasant & professional with their response or never responded.

When I bought the YoraHome 3018, must be 10-12 months ago, I couldn't purchase a Z-PROBE for it. I did eventually get one from Amazon but it stayed in it's plastic bag for many weeks. I went to install it, and could not find adequate instructions. All I really needed was the mother board pins. I put out the call for help and within minutes, Jim responded and I was up and running with the Z-PROBE shortly after. If memory serves me correctly, this is about the third request for help I have had and the other two times I had a similar response. Thanks team! Great work!

Helpful as always. Prompt, courteous ans problem solved easily! Appreciate the level of service provided by YORA!!!!!

I needed a screw for my spindle mount on my silverback 6060. I needed it quick! Completely my fault because I stripped the screw. They responded immediately and not only are they sending me entire spindle mount but they are doing it under the warranty! I will never own another brand machine or use another company. Hands down the best!

Great company to deal with very helpful in all aspects of what they do and supply.

I find the people that run YoraHome stand by and are very compassionate about their products, and it shows with their tech support. The CNC machine I purchased is very durable and easy to use. I would totally recommend it!

Great customer service and troubleshooting. I had a problem with my laser 6550. They were very quick to reply and provided suggestions to help get back up and running.

My questions and, yes, a couple of complaints, have been handled to my complete satisfaction and in a timely manner. I don't see how anyone could ask more. No one is perfect but they're working on it.

Exceptional Service from these Guy’s, Mr Mark Cooper goes the Extra Mile to Help Sort Rookie Errors out and I would Recommend these Guys for Quality Products and Outstanding Customer Service.