Yellow Pages Group Bewertungen 

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Fantastic Experience, they generated great results for my small business!

I am writing to express my dissatisfaction with Yellow Pages Digital (YPD) regarding my advertising contract.

My ad ran for nine months without my name and contact information, despite consistent monthly payments of approximately $130. This rendered the ad useless for its intended purpose. Although my information was eventually restored, this occurred near the end of my 12-month contract, and YPD never explained why my contact details were removed.

YPD also breached our agreement by failing to provide a replacement ad representative after my assigned representative left. My attempts to contact them were unsuccessful, and I later learned my representative had become a local realtor.

I received no benefit from this altered ad and experienced poor communication from YPD. Their services are severely underperforming, and I consider their offers to be misleading.

My account has been sent to multiple collection agencies, leading to three years of unwarranted harassment. YPD owes me a refund for the months my ad was ineffective due to their alterations. I refuse to pay for services not rendered, especially given YPD's three breaches of our agreement. I fulfilled my contractual obligations, but YPD did not.

I find YPD's practices unacceptable, viewing them as predatory and profit-driven. I believe they should face drastic legal action, potentially leading to bankruptcy and closure.

I strongly advise against engaging with YPD, as their promises appear empty, leading only to distress. I intend to report them to the BBB and encourage others to do the same, as well as to research past class-action lawsuits against them.

If YPD continues to harass me and threaten my credit score through collection agencies, including 'Credit Bureau of Canada Collections,' my lawyer and I will initiate a class-action lawsuit against them.

This has been my worst experience with any company. Their conduct is disgraceful, particularly for a Canadian-headquartered company.

***An added note:

A Yellow Pages Digital sales representative is now contacting my 15-year-old son, who operates his own successful car cleaning/ detailing business.

This is highly predatory behaviour and I’m guessing very illegal. There seems to be no bottom to how low Yellow Pages will go.



I’ll be looking into this situation as they have called my son on two or more provable occasions.

This is especially questionable as his social media advertising is his only advertising and includes his age and school grade. Predatory and wholly unacceptable of Yellow Pages.

YELLOW PAGES IS A SCAM AND IT NEEDS TO BE SHUT DOWN
If I could give this company ZERO STARS, I would. Yellow Pages should have gone extinct along with the phone book—but instead, they’re still out here running blatant scams. A few months ago, I was contacted by a YP rep named Andrew. He promised me a flood of leads for my business at $600 a month and swore I’d see immediate results. Desperate, I signed up. Guess what? NOTHING. Not a single call. Not a single lead. Months went by, and all I got was money drained from my account. When I tried to cancel, YP completely ignored me. No answers, no help, nothing. To make matters even worse, I started receiving scam emails from fraudsters using YP’s logo and branding. I reported it directly to them—and of course, they did absolutely nothing about it. After digging deeper, I found HUNDREDS of people on Trustpilot with the exact same story. This isn’t a coincidence. This is a pattern of fraud. I am dead serious about taking legal action. If you’ve been scammed too, I urge you to join me in a class action lawsuit. Contact me at 403-923-4821—let’s band together and put an end to this garbage company once and for all. Do not fall for their lies. Do not give them a single dollar. Yellow Pages is a fraud, and it’s time they were held accountable. To date I apparently owed $6G! No you are NOT getting a cent.

This is without a doubt the worst business I have ever dealt with. They have harassed me for over a year for a bill I paid a year ago. Then they reported me to credit bureau!!! I have contacted them and showed them my payment and still they kept contacting me!
After I reported them to credit bureau with proof of payment they just sent me a statement with 0 balance.
Do not waste your time with this company!

Yellow Pages are real scammers. It’s a total trap. Please stay away from these people and never waste through money with them. They deceived me and kept calling me seven times until they convinced me and then it turned out that they just steal peoples money

Yellow pages are brutal to work with. They promise high exposure and multiple new business leads coming in regularly.
I have been with them 5 months with zero return on investment. I called to cancel my subscription, and they refuse to cancel. They will continue to charge for 8 more months without my consent! What a bunch of lying scammers!!! Do not get caught in their trap! You will lose money for sure!

For anyone looking to rent an apartment, Huntley ridge/ southcreek apartments is a great place to call home. We have worked with Wooten properties for the last 2 years and have no complaints. They have been very helpful and made our stay here enjoyable. Highly recommend!!

The contract was extended automatically, even though I had emailed months earlier to cancel. That agent never phoned me as he said he would. When I called, the agent on the phone refused to honour my cancellation and wouldn't escalate the call. I spoke to an agent the next day. She had me send the email chain and then got the advertising cancelled. They didn't refund my overpayment. Had they done so, I would have given them 3 stars. I upgraded from 1 star as they did cancel the advertising.

I was contacted by a rep named Skyler from Yellow Pages, who made a lot of big promises that turned out to be completely misleading. She told me that my ad would appear at the very top of search results, improve my Google ranking, and show up as a sponsored listing when people searched for foot care in my local area. She said this would boost visibility and drive clients to my business.

That’s not what happened.

What I actually got was an ad buried deep in Yellow Pages’ own search results—11th place, not the top. It never appeared on Google like she implied. In fact, the only way to even find my listing was to search Yellow Pages on Google, then search again on their site using a desktop (it doesn’t show up on mobile). That’s a ridiculous amount of effort just to find something that was supposed to be “sponsored” and “top-ranked.”

Even worse, the ad had incorrect information—it listed food services, which I don’t provide. I run a foot care clinic. That kind of error is unacceptable and shows a total lack of care or attention to detail.

I feel completely misled and stuck in a contract that offers me zero return. If I had known any of this upfront, I never would have signed. Yellow Pages sells outdated services using modern marketing buzzwords that don’t match what they deliver. Be very cautious—this experience has been nothing but frustrating, disappointing, and a total waste of money.

negative rating that is what is applicable

Unable to cancel contract any way but over the phone however they do not answer the phone when you call. Every aspect of dealing with this company has been a complete nightmare. They are manipulative and dishonest.

Avoid! Yellow Pages automatically renews your contract with 0 notice to you. Hard to get out of it, and complete scam. You have no guidance and they keep referring you to a new "team lead". Sends you screenshots of your statistics with no real information. When you call to cancel, they avoid you and takes them weeks to get back to you. Read the fine print, it states that you need to cancel exactly 45 days prior to contract expiration or it auto renews for the length of your original contract.

Save your money and go on Google ads or Facebook's ads etc. yellow Pages is outdated with bad intentions. Hope this helps!

Yellow Pages contacted us and convinced my husband to sign up for a one year term. That was 5 years ago and he has been trying to cancel since. They make it nearly impossible to cancel with them. We refuse to pay for a service we did not ask for and they sent his account to collections. We were almost relieved thinking that he would finally be done with them, but lo and behold his listing is still up. We will be contacting a lawyer as we are at the point that we don’t know what else to do.

DO NOT sign up with them under any circumstances. They make a good pitch but it’s a complete scam. Not only that, but he did not get a single customer through them. Just stay away.

***Don't Waste your time and money, keep it in your pocket***
I was shocked by how bad my experience with this company was. Their systems are broken, and the managers seem more interested in getting contracts- signed without providing real services or caring about customers than improving how well their systems work.

I was called by YP to place an add on their webpage. They convinced me to come aboard. 8 months into the contract I complained about not receiving services. They called back promising better services, dropped the price and offered more than in the first contract. They were to reach out regularly with monitoring of my ads. I have since emailed them several times to no avail. They are not a service provider, they are a "we will keep you paying as long as we can" type of company with no regard to their clients at all. Very disappointing. This company over sells and under delivers - 100% guaranteed. DO NOT BUY FROM THIS COMPANY!

A few months ago, Yellow Pages contacted us and convinced us to sign a one-year agreement, claiming it would boost our overall business ranking and generate more leads. Unfortunately, they delivered almost nothing of value.

The worst part? Their customer service flat-out refuses to cancel the subscription. After realizing how ineffective the service was, I looked up other reviews—turns out we’re not alone. They have an abysmal reputation (almost a one-star rating), but by then, it was too late. We were stuck paying for the full year.

Be extremely cautious: they’ll auto-renew your contract, and you can’t even cancel the renewal until the last month—clearly hoping you’ll forget and get locked in for another year.

Don’t fall into their trap. Avoid Yellow Pages at all costs. Total waste of time and money.

The customer service sucks. I signed 2 days ago and it was like im forced to work with them, i told them they suck.No help whatsoever they only argue don’t want to hesr you out. Trash customer service.

Yellowpages service is non-existent and dismal. YP uses auto-renewal system, do not agree to this service ever. I recently cancelled my service January 2025 and was advised I am "under contract" to December 2025 (I verbally agreed to an auto renewal in June 2022, thinking it was close to year end, didn't understand it was a "forever" auto renewal). They were to send me physical copy of my contract, this paper/email version was never received for further review (mistake on my part for not following up but business was busy.) Auto renewal could be acceptable if someone from YP ever reached out to discuss my file. I contacted them in 2022 to discuss pricing, they did not call me. And since 2022, no one at YP has reached out to me, their client. Auto renewal = no service. In my business, no client contact means no client, gone. Bottom line, YP is a dying model in the new world, AVOID Yellowpages at all costs. They were happy to take my money and never service my account. Quite a business model.

My wife clicked on a Yellow Pages ad offering a free ad for new businesses. They called her and pressured her for almost an hour to pay for their "services", citing that they would reduce the price for her in order to give her great savings. She said she wasn't interested, but they kept lowering the price and begging until she finally gave up and accepted to "try them out". That apparently gave them the right to lock her into a 1 year term. They refused to cancel, she refused to pay, then they threatened to send her to collections. They also didn't fulfill their end of the service agreement by giving her access to her "dashboard" for several months, allowing her control over her service. This "dashboard" is also responsible for allowing for service auto-renewal to be turned off. Yellow Pages is clearly a scam company now and should be avoided at all costs.