X1 Sales & Lettings Bewertungen 

I am almost certain the majority of these posts are written by bots. First of all the pictures of our flat didn't reflect the flat we moved in to. We moved in and it hadn't been cleaned, tobacco and cannabis down the sofa and huge dustballs everywhere.

We thought we were moving into a council tax band B because of what the ad said but instead when we received the first council tax letter we learnt it was a band C.

Our agent changed quite often. We had people coming to do 'repairs' for things we had never asked for, and the things we asked for were never acknowledged. For example, within a week of moving in they told us that they were going to change the blind as it didn't fit the window. We followed up on this with not response. 1 year later it was exactly the same. I took days off work to be there when checks were supposed to happen and nobody came.

We were without an elevator for 5 months, when we contacted them about this they said they would contact us with updates. 3 months later and no updates we decided to ask and the response was rude. They then told us we would have to call and notify the building management about the lift because it was separate to them. We never got this information at any point. The same way they never told us where to pick up parcels or dispose of rubbish bags.

Finally, when we ended our tenancy, they tried to charge £260 to repaint the whole flat despite it being cleaner than when we found it. We ended up fighting this through an independent auditor who recognised their charges were completely unfair. We paid nothing.

They also tried to charge us for a mattress that we didn't dirty. Conveniently they didn't take a photo of this on the first inventory check and tried to charge us when we left.

I would avoid this company at all costs, take photos of everything to cover yourself because they will try and charge you for anything.

2/10 service from the company.

Phil is always so helpful nothing is ever too much for him

Very quick and smooth process, went for a viewing and came out presently surprised by the standard and quality of the studios, so I immediately put a holding fee down. Thank you Jevan for being so helpful and attentive.

I had a open viewing with Jevan yesterday, he was very informative and the viewing was very smooth’

Elisha was great and answered all my questions throughout the viewing! Thanks so much for all your help.

My experience with X1 was wonderful, during my booking to my move in, Georgina Opara has been very helpful throughout the process, she is very calm and polite when attending to tenants, and that makes her very unique when carrying out her duties. Thank you Georgina for your help.

Every time I deal with Phil he always puts me at ease. He is super helpful and answers all of my questions.

Phil has been very helpful and has gone above and beyond many times! Thank you

Isabella was fabulous. Showed me everything I need, explained everything in details. Communication very good, with phone calls and emails, you can feel that they care about their job. Can’t wait to move in to this property (fingers crossed) and hope she will go to Rome hehe

Jevan has been a great tour guide! Extremeley friendly and polite. We had a good time at X1.
Definitely helped me make an easier decision where to stay for this academic year.
Really happy Jevan was the one to show us around! Amazing Agent!

Jevan, gave us a great tour of the houses you have to offer. Great experience and answered all the questions I had.

Excellent service, Luke listened to my needs , making the experience less stressful

Exceptional service , friendly ! Very fast paced as problem solving with the dog issue today ! And has honestly sold me at getting the property! Would love to bring a THANKYOU gift to Harris on the move in date if successful!

Great experience with X1. Beth K our building manager is great, really friendly and helpful. Thanks X1

Harris was really helpful when looking round flats, he knew all of the information necessary and was engaging. He also replied to any questions I had after the viewing promptly!

Some of the gym equipment in our building became faulty and so I decided to contact Beth (our block manager). She responded straight away and sorted it on the day. Thanks so much the speedy service!!

Harris was very friendly and knowledgeable. Answered all of our questions and the company were great with communication.

Loved the events Peter put on last year ! Can't wait to do the same again ,

Hassan was very helpful and friendly during . Also he answered any questions I had professionally

Hassan is an excellent concierge. He’s always friendly, professional and helpful, and goes above and beyond to assist residents. Great Guy