West Midland Safari and Leisure Park Bewertungen 

Biggest disappointment ever. Queue for traveling round the park was nose to nose, total disregard for the signs stipulating no stopping in the right hand lane, all of which I could have over looked if I had been enthralled by the animals. Unfortunately they had taken themselves off for a Sunday outing! There was not one wild Dog, not one lion or tiger to be seen, despite going through the rigmarole of abiding to the traffic light system and being enclosed for an hour in various locked spaces as the staff went through the process of monitoring the traffic in each "dangerous" enclosure. In all we saw 1 elephant, 3 camels , 5 giraffes, 2 rhinos and a smattering of deer / antelope. It was not a safari park by any stretch of the imagine!

Other drivers were as exasperated as I, as I queued, other drivers were throwing up their arms and mouthing wheres the animals?????

This was a complete waste of money and time. The advertising for this is false at best, some would say fraudulent! £80 for 4 people in a car.... thats a lot of money , especially if you multiply it by the amount of traffic going through daily. Money gained through false pretences, clearly all profit as there are no animals to upkeep!

Save your money and go round the M5 for a couple of hours, much more fun!

Would be a great experience if managed properly. Signs all through the Safari Drive saying "no stopping in right hand lane", the system either needs monitoring or updating. Queues from the entrance with both the left hand and right hand lane stopped dead the entire way around.
Hundreds of cars with their engines running for 2+ hours viewing very little with zero management or monitoring the experience is a scam.
Don't waste your money!

What an amazing day!! Being able to drive through and get so close to the animals was fantastic and being told we could stop in the right lane as the animals had been fed. Our check in time for the drive through safari was 10am and yes it was busy but it didn’t take away from our time of 1 1/2 hrs driving round. Our grandson who loves animals throughly enjoyed himself and said it was the best day and actually cried when we said we were going home!!
We can’t wait to come again!!

Absolutely awful. This was the most disappointing day out we’ve had. We went on a Friday morning and the safari park was already so busy by 10:30am! The mini bus that you can go on with the actual safari park kept overtaking the cars and parking in the right hand lane, which the signs specially tell you not to do, and they were blocking the animal and roads. There were two huge coaches full of secondary school children that were driving far too quickly around the safari and overtaking everyone. There were people driving far too quickly round certain enclosures, and there were no rangers around to stop this. The safari drive through needs better monitoring! Then in the actual park, it is so rundown, I felt sorry for the animals there. Most of the areas were closed too so we didn’t see a lot. The clientele that are at the park are not the kind of people you want around and we saw lots of people just smoking as they were walking around which was disgusting to walk through. West Midlands clearly have all the wrong priorities now as the new lodges there that people can stay in have completely taken over the welfare of the animals already on site. Wouldn’t recommend it here at all.

Awful experience, like being stuck in a motorway traffic jam. Hardly any animals and the overall stench was vile. Total waste of time and money.

Just plain awful. I can't believe I actually paid somewhere to ruin my day.
The safari is not too dissimilar to being to being on the M25. It took 2.5 hrs to get around - and they just let far too many cars through. And with all the cars engines running while stuck in the enforced traffic jam - it can't be good for the animlas?? Surely??
But that aside - it was one of the worst days out / experiences I have ever had in the UK - honestly. Would not recommend.
I very rarely leave reviews - but actually felt compelled to on this one - it was that disappointing.

Where were the animals? Let far too many cars drive around the safari and there were too many delays. Took 2 and half hours to drive around!

Starting to look run down and shabby in most areas. Needs an update.

First time for myself and my 15month son but was my partners and his sons second time. We choose to go around by the safari with a guide on the mini bus, (sorry can't remember the guide name now but for south Africa) he was amazing with us all & the little ones, he had made us all feel well come aswel as at ease when going up close to the animals, he made sure we had all our questions answered of we had any, explaining everything about the animals to even some of their back rounds. He made us laugh alway are the safari.
We would definitely recommend taking the tour bus with the guide.

The food was abit pricey but was lovely and fresh.

The fair rounds were amazing for my step son but unfortunately their wasn't any baby slow rides for my son as he wasn't tall enough 0.8 even if I went on with him he still wasn't aloud.

But all In all we has an amazing day looking forward to.going back soon, hopefully to stay in the cabins.

Visited West Midlands Safari Park recently, and honestly, it was a huge letdown. First off, there were barely any animals to see—felt more like a long drive through empty enclosures than an actual safari. When we did spot something, it was from such a distance that it wasn’t even worth it.

The whole experience was made worse by the sheer amount of cars. It was bumper to bumper the entire way, moving at a snail’s pace, which made it frustrating rather than enjoyable. If I wanted to sit in traffic, I could’ve just stayed on the motorway.

To top it off, the food and drinks were ridiculously overpriced. A basic meal cost more than it should, and the quality didn’t match the price tag.

Overall, not worth the time or money. If you’re expecting a real safari experience, look elsewhere.

Do not bother booking with these lot, the park is grossly overpriced, the theme park is utterly shambolic with closed rides and rotation (more closed rides), DO NOT BOTHER PAYING FOR THE THEME PARK - you will have to queue after purchasing your tickets, with only 1 booth open, then hardly any staff in the theme park. The customer service is non existent, they just fob you off and decline any refunds or adult conversations. I do not recommend booking at all, you will not get value for money, there is plenty to do in the area. I wish I'd seen the Trust Pilot reviews before I booked, the Google reviews are a nonsense.

Terrible experience barely seen any animals way too expensive Felt like I paid £100 to be stuck 2hours in the traffic jam there obviously never again...

This review is from a disabled persons perspective.
Prior to booking we looked on WMSP to see if I could hire a mobility scooter and we could, very reasonable prices too. On arrival (23 December 2024) there were no queues, we drove straight to the disabled parking bay which is ample with plenty of spaces near the toilet block, disabled access via Radar key which was brilliant, well laid out with room and changing tables if required.
We took my wheelchair across a path to pick up the scooter, very sturdy not the small scooters most places rent out, the staff said they would look after my wheelchair until we returned the scooter. we entered the park via the front walkthrough and scanned our tickets at the checkpoint, small queue nothing that created additional waiting times.
There are a few places to buy drinks and food on the entrance walkthrough, expensive but expected. First part of the park has a few inclines that could be difficult if being pushed or self propelled, not extensive but requires effort.
More toilets (Disabled) can be found in the Dingo diner on the left as you enter, can get busy at peak times, bear this in mind if you use a scooter/ pram, opposite the diner is another disabled toilet but access is steep, definitely wise to book a scooter! All access to walks are easily accessible to chairs and scooters, the new walk around is a little steep for manual wheelchairs but ok for scooters. There is a steep incline to go to the other half of the park, manual wheelchairs would be difficult, no problem to scooters. More toilets both disabled and others are situated near the Hippo enclosure on the left approximately 50 yards from the bottom of the hill, eateries and kiosks are a plenty throughout, access to all areas via wheelchair and scooter.
We spent 5 hours on the park and the mobility scooter only lost 25% of the charge in this time.
For a family with disabled a scooter is a must and the price is well worth booking, great day out good disabled facilities, helpful staff.

Took 6 year old Grandson for his 1st visit. Took advantage of a reduced annual pass for both, as it worked out about the same price as one visit. Disappointed that no carers/senior concessions. One price covers all.
Website said fully open for half term, not quite true, some snack huts and gift shops not.
Fair rides didn't open until 11.30am, we get there just after 10am hoping to have a look around before going on the fair rides first and then safari drive. Had to kill time for 90 mins, walked through the dinosaurs. The models were moth eaten and broken with bits of the fibre glass exposed. Ride ticket booths don't open until 11.30am, despite long queues and then only one window initially
Some rides looked tired and weren't going, the dodgems were so slow, I could have crawled over broken glass quicker. In the arcade, they were only just filling up the change machine with 2p's at 12.15pm, no where else to get change.
There was one brief reasonable moment, my Grandson had a children's combo meal at the burger cafe, it was plentiful for him and the service was quick.
The last cars through the safari was at 2.30pm, which we just made due to lateness of the rides opening and getti g something to eat. Lots of mud and some grass, very few animals. When we got to where the giraffes were spotted, they had completely disappeared.!
They are celebrating their 50th anniversary this year, based upon this visit, they will be lucky to survive another five years max. There appears to have been no maintenance or sprucing up in the park over the Winter, especially in light of their anniversary. The place looks tired, drab and reminiscent of those " amateur " animal parks beloved of comedy shows where they stick a hat on an animal and pretend it's something else.
First visit in about 30 years, can't see me renewing my annual pass. Must do better.

West Midland Safari Park offers a fantastic opportunity to see a variety of animals up close, and the drive-through safari itself was the highlight of our visit.  However, be prepared for extremely long queues, especially during peak times.  The drive-through section, while enjoyable once you're in it, involved a considerable wait, which unfortunately ate into a large portion of our day.  It's clear the park struggles to manage the flow of traffic, and this significantly impacts the overall visitor experience.
Beyond the safari drive, the amusement park area felt distinctly geared towards young children.  While it's understandable that family entertainment is a focus, there was very little on offer for adults or older thrill-seekers.  The rides and attractions seemed primarily aimed at younger children, leaving those looking for more grown-up entertainment somewhat disappointed. This, coupled with the long queues for the safari drive, made the day feel unbalanced.
While the animal viewing was excellent, the long wait times for the drive-through and the limited appeal of the amusement park for adults significantly detracted from our overall experience.  West Midland Safari Park has the potential to be a truly fantastic attraction, but it needs to address its queue management issues and consider expanding its offerings for a broader age range.

We booked WMSP as a special treat for us and our 3 kids aged 2-6 as a “birthday treat” for my husbands “big birthday”. We had heard good things about staying overnight in the lodges and we certainly weren’t disappointed there - we booked tiger lodge with hot tub as it’s my eldest’s favourite animal. We got some great viewings of the tigers which was lovely, and the lodge itself was awesome - so well themed and laid out for the 5 of us.
We also got lucky with the safari drive on the first day and had incredible interactions with the giraffe’s, as well as getting super close to the African lions (closer than we had even gotten on safari in Africa!), however on our second day we did the safari drive in the afternoon (entered circa 2pm) and were really disappointed the giraffe’s were being pulled inside by 3pm so we didn’t get to interact with them that day. I found that quite bizarre for them to be pulled in so early given the last entry is 2.30pm - you’d miss them entirely! However we did get some good interaction with the Rhino’s and incredible shots of the lions this day.
The food inside the park and the lodge was OK - the park food was very much ok, nothing great and I wouldn’t get too excited about it, the burger place had a decent wrap but the pizza’s in the dino place were rubbish.
The lodge food - I’m disappointed there isn’t a fussy child option, as I know our middle child isn’t the only fussy kid out there. She basically ate nothing for our entire stay as the pasta had bolognese with it so she wouldn’t eat the pasta full stop, and I don’t think it would have been difficult to get hold of the Nutella individual spreads for the morning - they had individual mini pots of jam etc. annoyed that we ordered orange juice for breakfast but got Apple juice with no rhyme or reason?! However the adult meals were decent at dinner.
Lastly, the theme park - how bizarre. There are several theme parks around the country with very similar rides, with lower height limits, some were even tamer at WMSP and yet the height limits and the OCD PC health and safety seemed somewhat bizarre, and frustrating - it made me think there had been some major incident but on searching, nothing major seems to have happened there, so I’ve no idea why the height requirements are so absurdly high! WMSP - take a look at the likes of Crealy or Paultons Park and please adjust!
Overall though we had a great time, would recommend staying in the lodges and think we will return in a few years!

Don't do it. What a horrendous experience. The drive through is absolutely rammed with no management of the traffic whatsoever. The right lane is suppose to continually flow but people just do what they like and stop anyway, totally grid locked like a traffic jam for 2 hours with no toilet available. You hardly see anything. Kids hated it.

The park itself is just a total rip off, wanting more money to go on some rubbish rides, several were shut anyway, as someone has mentioned already it seems the lodges are the priority and block alot of the areas to get a good look at the enclosures. You need to remortgage to afford a one night stay in one of them. Bet they make a fortune 😂 I've glad I've been the once so I know never go anywhere near the place again. Cheers!

Extremely rude and racist behaviour from the ticket officer, got complimentary tickets for not attending theme park and on arrival guy never accepted complimentary tickets and told me to purchase or go somewhere else. Absolutely ridiculous

The drive through was horrendous. 3 hours of two laned bumper to bumper stop and start traffic. Like the M25 on a bad day. 95% stationary 5% moving. We got about 15 minutes of quality viewing of the animals. The other 2hours 45 mins was just being stuck in a traffic jam. The rest of the park was good and the staff we encountered were very friendly and helpful.

Absolutely disgusting we booked on line and paid £94 for my family there safari and wrist band package.
When we got there the whole place looked tired and worn out but we didn't let that stop us.
Went went on the safari or should I saw spot the animal drive and was totally shocked at what wasn't there.
Apart from a few deer couple of rhinos and elephant there was 2 tigers 5 lions and 3 hyenas of a some giraffes certainly not a safari in my eyes.
A waste of 2 hours and all the traffic was ridiculous with no control or consideration.
When we went to the amusement park there system had failed and we didn't get our wristbands included in our purchase price the system had failed and didn't include them.
We were basically told unlucky and had to pay a further £37.
The staff there were terrible and had no customer service.
My son who had to wear a purple wristband could only go on 3 rides on his own because the height charts were all different.
On the log flume because my son had a purple wristband he could not go on but we showed the woman his height she said if we buy two more tokens he could go on.
I said does that mean he would have to take his purple wristband off she said no.
That said to me you cam do what you want if you pay more.
I would rate this place a minus 10 and that is being generous.
If I was you I would just put your money I. A pot and burn it you would get better satisfaction.
Simple answer don't go

Officially broke my Ribs on Monkey Mayhem, been liaising with West Midlands Safari Park, provided all documentation as proof.. their response below ( they clearly do NOT give a damn or have any care towards their customers) I would stay away from WMSP if I was you..

"Thank you for getting back to us with the photos, this has helped us locate the correct CCTV timestamps. We can see via the footage that you attended Monkey Mayhem at 4pm and after you had exited the ride, sat on the bench for a few minutes near the photo booth, before heading off into the Park.

We do clearly state on the ride information signage before you enter Monkey Mayhem: 'Caution Intense Ride'. The nature of the ride itself means that it can be fast, have sudden drops, shudders, twists and motions. We have had thousands of visitors on this ride but no incidents of this nature before.

Unfortunately, we are unable to establish that the injury was caused by the ride and are not able to accept liability for you injury at this time"