I want to start off by saying that I am a regular customer, and this is simply because the service is splendid. Delivery is super quick and timely, and the customer service is excellent. I had a mixu... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Unfortunately my experience didn’t go very well at all. Dispatched later than advertised when placing the order. Lenses were dispatched from Malta, the tracking information showed they were held... Mehr ansehen
Unternehmen hat geantwortet
I accidentally ordered + contact lenses instead of - (note: make sure you keep scrolling when you’re choosing the product to confirm you got the right one!) and customer service was great regarding th... Mehr ansehen
Unternehmen hat geantwortet
I had an issue getting my contact lenses locally (still waiting after having paid for them in February!) & upon coming across WeLoveLenses online I have nothing but praise! My contacts needed to be or... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
About WeLoveLenses WeLoveLenses.com is a European online retailer specialising in contact lenses from the world’s leading manufacturers, including Johnson & Johnson, Alcon, and Bausch & Lomb. We supply a wide range of daily, monthly, and toric contact lenses, all sourced directly from authorised distributors to ensure 100% genuine and high-quality products. Our focus is simple — make buying contact lenses online easy, reliable, and affordable. With a well-stocked warehouse and efficient order processing, we are able to dispatch most orders quickly and deliver across Europe using trusted shipping partners. We understand how important it is to receive your lenses on time, which is why we prioritise availability, fast dispatch, and clear communication throughout the order process. For products that are temporarily out of stock, we keep customers informed and work to dispatch as soon as possible. In addition to competitive pricing, we offer a smooth shopping experience with responsive customer support and a straightforward returns process. Our goal is to ensure you can reorder your lenses with confidence, every time. Whether you wear daily disposables or more specialised lenses, WeLoveLenses is committed to providing a dependable service trusted by customers across Europe.
Why Choose WeLoveLenses
Vom Unternehmen geschrieben
- Great Prices, Even for 1 Box
- Competitive prices on branded contact lenses, even when ordering a single box — no need to buy in bulk to save.
- Fast & Flexible Delivery
- Choose between free Registered Mail or fast, reliable DHL delivery across Europe — depending on what suits you best.
- 100% Genuine Contact Lenses
- All lenses are original and sourced directly from leading manufacturers, ensuring quality, safety, and peace of mind.
- Reliable Availability
- We keep popular lenses in stock and clearly communicate dispatch times, so you always know when to expect your order.
Fast & Reliable Shipping
Free EU delivery with flexible shipping options
We offer reliable shipping across Europe to make sure you receive your contact lenses as quickly as possible.
Choose between free Registered Mail or upgrade to fast and secure DHL delivery, depending on your needs. Most in-stock orders are dispatched promptly from our warehouse, with clear communication throughout the process.
If an item is temporarily out of stock, we keep you informed and dispatch your order as soon as it becomes available.
Kontaktinformationen
Vereinigte Staaten
- info@welovelenses.com
- www.welovelenses.com
Contact Lenses, Fast Delivery
4,5
Hervorragend
2307 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von WeLoveLenses
Thank you for recommending us! We'd be more than happy to serve you again in the future. Feel free to reach out if you need anything at all.
Antwort von WeLoveLenses
Thank you for recommending us! We'd be more than happy to serve you again in the future. Feel free to reach out if you need anything at all.
Very easy to find the lenses and…
Very easy to find the lenses and complete the order
31. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von WeLoveLenses
Thank you for recommending us! We'd be more than happy to serve you again in the future. Feel free to reach out if you need anything at all.
Antwort von WeLoveLenses
Thank you for recommending us! We'd be more than happy to serve you again in the future. Feel free to reach out if you need anything at all.
Great service at a good price
24. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von WeLoveLenses
Thank you so much for your kind feedback!
We’re truly happy to hear you were pleased with our service.
We’ll definitely keep up the good work — and we look forward to serving you again soon!
Good products, Fast Delivery
7. Juli 2025
Antwort von WeLoveLenses
We appreciate your excellent review and are glad we could be of service.
Never received my lenses
Never received my lenses! Waited ten days before cancelling my order - thumbs down 👎
6. Juli 2025
Antwort von WeLoveLenses
We're sorry to hear about your disappointment.
Just to clarify: the lenses you ordered were marked as available "on order", and as stated on the product page, they require approximately 7 business days to arrive from our supplier.
You requested to cancel your order on 6th business day, and we promptly issued a full refund on the same day, no questions asked.
We understand waiting can be frustrating, but we do our best to communicate expected lead times clearly on our website. If you have any further concerns, feel free to reach out — we're always here to help.
was perfect
15. Januar 2025
Antwort von WeLoveLenses
Thank you for recommending us! We'd be more than happy to serve you again in the future. Feel free to reach out if you need anything at all.
Antwort von WeLoveLenses
Thank you for your kind words! 😊 We're so glad to hear you're always satisfied with our service and delivery. Your continued support means a lot to us, and we look forward to helping you again soon!
Warm regards,
The WeLoveLenses Team
Been using this company for…contact lenses
Been using this company for years,evrything great,from ordering to delivery,price great
29. Mai 2025
Antwort von WeLoveLenses
Thank you so much for your loyalty and support over the years! 😊 We're thrilled to hear that everything—from ordering to delivery—has been consistently great for you. We're here to keep your lenses affordable and your experience smooth every time!
Best wishes,
The WeLoveLenses Team
I always use we love lenses and never…
I always use we love lenses and never have a problem with the product or delivery I recommend them
24. Mai 2025
Antwort von WeLoveLenses
Thank you for your continued trust and recommendation! 😊 We're so glad to hear you've always had a smooth experience with our products and delivery. It means a lot to have loyal customers like you!
Best regards,
The WeLoveLenses Team
Bausch&Lomb Softens daily
Bausch&Lomb Softens daily - Love these lenses. Wear them all day without any problems, tipo no dryness or irritation. Shipping express and always in stock.
12. Mai 2025
Antwort von WeLoveLenses
Thank you for recommending us! We'd be more than happy to serve you again in the future. Feel free to reach out if you need anything at all.
Antwort von WeLoveLenses
Thank you!
We appreciate your excellent review and are glad we could be of service.
The best products I ever use
11. Mai 2025
Antwort von WeLoveLenses
Thank you for recommending us! We'd be more than happy to serve you again in the future. Feel free to reach out if you need anything at all.
I love these lenses
I love these lenses. Also delivery was fast.
Thank you so much for your excellent service.
9. Mai 2025
Antwort von WeLoveLenses
Thank you!
We appreciate your excellent review and are glad we could be of service.
Best online delivery service for…
Best online delivery service for contact lenses! Arrived in the expected time!
3. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von WeLoveLenses
Thank you for recommending us! We'd be more than happy to serve you again in the future. Feel free to reach out if you need anything at all.
Very fast service A+
29. April 2025
Antwort von WeLoveLenses
Thank you for recommending us! We'd be more than happy to serve you again in the future. Feel free to reach out if you need anything at all.
Very easy and quick purchase
Very easy and quick purchase. They did not take long to arrive and are great quality. The only thing is I wish they would indicate which ir for the right and left eye so I wouldn't need to check my prescription every time.
22. April 2025
Antwort von WeLoveLenses
Thank you so much for your kind words! We're really glad to hear your purchase was quick and easy, and that you're happy with the quality. 😊
You're absolutely right — marking the lenses for left and right is a great idea, and we’ll definitely look into adding this to make things even more convenient for our customers. Thanks again for the helpful suggestion!
Excellent service
Excellent service, quality and delivery speed.
18. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von WeLoveLenses
Thank you for recommending us! We'd be more than happy to serve you again in the future. Feel free to reach out if you need anything at all.
My product was not delivered and I don't know why
My product was not delivered and after 2 weeks I just got automatic refund wo explanation what happened and why.
Kr
Nataša
2. April 2025
Antwort von WeLoveLenses
Dear Nataša,
Thank you for your feedback, and we’re truly sorry for the inconvenience caused.
Your order was placed for a product that was on backorder. Unfortunately, after two weeks, we were informed by our supplier that this specific model and power option has been discontinued and is no longer available. As a result, we issued a full refund and removed the item from our website.
We understand how frustrating this must be and apologise for not providing a more detailed explanation at the time. If there’s anything we can do to help or if you’d like assistance choosing a similar product, feel free to contact us directly at support@eyewearthese.com.
Warm regards,
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.