Samrat was fantastic!!! I have used Weekender Breaks a few times in the past and having bought a Groupon Voucher for Prague/Vienna/Budapest, I knew we would be in good hands. This was my best ex... Mehr ansehen
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Das sagen Bewerter
We are a group of 6 who wished to purchase a mystery trip via Groupon. Due to Groupon only allowing purchase of 4 vouchers, I contacted Weekender Breaks to find out how we could book for 6 adults. The... Mehr ansehen
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Had a lovely service from start to finish lav was helpful and gave us two extra nights for a good price, was friendly and polite would recommend using him for your group on voucher holiday. many tha... Mehr ansehen
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Kanika had a very approachable manor. She was very helpful, knew her stuff and gave us a great offer going above and beyond to help suit us with the dates and places etc. Great communication... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
From the romantic streets of Paris and Pisa to the Swiss Alps and Scottish Highlands, our dedicated team puts you at the heart of your vacation. We carry out in-depth research on every destination and hotel to ensure you get the dream escape you deserve. For example, you could be jetting out on your honeymoon, travelling to see family overseas or flying solo to experience a one-off European adventure. There are all-inclusive options too, for when you want more bang for your buck. Our multi centre trips allow you to discover many new destinations in one trip, and we take care of all connections between cities, whether by train or plane. When you want a memorable way to explore Europe or idyllic honeymoon islands, we do everything we can to ensure you’re well looked after from the moment you call or book online until you arrive safely back home with so many amazing new stories to tell. If you’ve already travelled with us, we look forward to reading your review and will respond as soon as possible. Thinking of booking your next vacation with Weekender Breaks? Browse our verified reviews and visit the website today.
Kontaktinformationen
1 Ballards Lane, N3 1LQ, London, Vereinigtes Königreich
- 02037649206
- support@weekender-breaks.com
- www.weekender-breaks.co.uk
4,4
Hervorragend
18.593 Bewertungen
Hat 76 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Samrat was fantastic!
Samrat was fantastic! He went above and beyond to help us with our holiday and the find the dates that worked for us in a wonderful location. Highly appreciated - nothing was too much trouble for him.
Thank you!
16. November 2025
Bewertung ohne vorherige Einladung
Antwort von Weekender Breaks
Dear Alice,
Thank you so much for your wonderful review! 🌟
We're delighted to hear that Samrat went above and beyond to assist you with your holiday plans and helped you find the perfect dates in a beautiful location. ✈️🌴 Your appreciation truly means a lot — he’ll be thrilled to hear your kind words! 😊
Thank you once again for choosing us. We look forward to helping you with many more memorable trips ahead! 🌍✨
Warm regards,
Weekender-Breaks
Smooth information by Rohan
Smooth information by Rohan , looking forward to more holidays
15. November 2025
Bewertung ohne vorherige Einladung
Antwort von Weekender Breaks
Dear Nicholas!
We truly appreciate your kind words. We're delighted to hear that Rohan provided smooth and helpful information throughout your booking experience. 🙌✨
Your feedback means a lot to us, and we’re excited to help you plan many more wonderful holidays ahead! ✈️🌍😊
Thank you once again for choosing us! 💛💫
Warm regards,
Weekender-Breaks
All good and helpful from Sam
All good and helpful from Sam
11. November 2025
Bewertung ohne vorherige Einladung
Antwort von Weekender Breaks
Dear Chris,
Thank you for your review! 😊
We’re glad to hear that Sam was helpful and made your experience a positive one. Your feedback is truly appreciated. ✨
If you need any assistance before your trip, we’re here to help.
Have a wonderful holiday! 🌍✈️
Best Regards,
Team Weekender-Breaks
Groupon deal nice experience
A few months ago, I bought a Groupon to travel with my friend through Weekend Breaks, and everything has been absolutely perfect from start to finish.
The agency’s support was excellent — we always felt well taken care of, and whenever a small issue came up, they solved it quickly and efficiently.
Samrat handled our booking and went above and beyond to find flights that maximized our travel experience. Later on, in the resolutions team, Sanjay helped us very promptly and professionally.
Their phone support hours are very convenient, and the whole team is well synchronized — everyone seems to know exactly what’s going on with your booking, which gives you great peace of mind.
Overall, we had an amazing experience with both the trip itself and the way the agency handled everything. I highly recommend it. Hotel and Airline was good and we felt safe all the time.
3. November 2025
Bewertung ohne vorherige Einladung
Antwort von Weekender Breaks
Dear Angelica,
Thank you so much for sharing your wonderful experience! We’re thrilled to hear that everything went smoothly from start to finish and that both Samrat and Sanjay were able to assist you so efficiently. It’s great to know our team’s coordination and support made your trip stress-free and enjoyable. We truly appreciate your kind recommendation and look forward to helping you plan more amazing getaways in the future! 🌍✈️
Warm Regards,
Team Weekender Breaks
Excellent customer service from Sam
Samrat was very helpful and provided me all the information and useful extras for our surprise holiday. Very good and informative customer service.
Can't wait till the departure 😇👏
9. November 2025
Bewertung ohne vorherige Einladung
Antwort von Weekender Breaks
Dear Kristine,
Thank you so much for your lovely feedback! We’re delighted to hear that Samrat was helpful and provided you with all the right details for your surprise holiday. Your excitement means a lot to us — we can’t wait for you to enjoy your trip! ✈️🌍👏
Warm Regards,
Team Weekender Breaks
It’s just a scam 🤣
Decided to do the mystery holiday for a break away as we weren’t fussed about where to go but wanted a little holiday.
Oh my goodness, this is the biggest scam I’ve ever experienced. We paid extra for a summer deal (April-July) only to be told when the “draw” happened that the 3 dates we had chosen weren’t available (all mid-late June) and they could only offer us a deal at the start of April (literally told me there wasn’t any availability in the entire months of May and June without paying an extra £70 per person) so firstly we could have saved £80 and booked a trip to leave a few days earlier.
Secondly, I was then told that they weren’t available on weekends???? I questioned where in the t&cs it said it had to be a Monday-Wednesday departure and of course it doesn’t say this anywhere because no one would buy this on the basis.
In all, it was going to cost £330 for a 2 night stay, 15 minutes drive away from a city centre in a 3 star hotel with no windows.
I had to call back a few times as the agent kept hanging up on me. The service was poor and they just want to charge you extra to make some commission otherwise you are a pointless call for them.
Honestly, it all seems fun but don’t waste your time! Absolute scammers.
4. November 2025
Bewertung ohne vorherige Einladung
Antwort von Weekender Breaks
Dear Christine,
We hope you are well.
Thank you for taking the time to share your feedback. We are sorry to hear that you feel disappointed with your experience; however, we would like to clarify a few important points regarding how our Mystery Holiday works to ensure full transparency for future customers reading this review.
Firstly, when purchasing a Mystery Holiday, the key feature of the product is that the destination, hotel, flight timings, and dates remain a mystery until the booking is allocated. While we do take your preferred travel dates as a preference, these are not guaranteed and are always subject to availability. This is the nature of the package and is the reason it is offered at a significantly discounted price.
We would also like to mention for full clarity that you have received updates throughout the process, and we have already processed a refund for your booking as you did not wish to proceed with the holiday.
Regarding the comment about additional charges for regional airports, the Terms & Conditions do state that departures from non-London airports require a £40 per person supplement, as these airports have limited availability and higher operating costs. This information is available before purchase and is highlighted to ensure customers are aware.
You also mentioned that the dates offered were Monday–Wednesday and questioned where this is mentioned in the T&Cs. While we understand the concern, it is equally important to note that the T&Cs also do not state that travel will be allocated on weekends. Because this is a discounted mystery deal, all travel is subject to availability, and weekends, peak periods, and high-demand dates tend to have limited availability with airlines and hotels unless a supplement is paid.
We also apologise if you felt the customer service experience did not meet your expectations. This is certainly not the level of service we aim to deliver, and we will be reviewing the call logs to ensure the matter is addressed appropriately.
We appreciate you sharing your perspective; however, it is important for us to clarify how the product operates so customers can make an informed decision. Mystery deals are ideal for travellers who are flexible and open to a variety of travel options at a reduced rate. For customers requiring guaranteed dates, specific destinations, or weekend travel, we always recommend choosing a standard holiday package instead.
If you would like us to review your booking again or if there is anything we can do to assist further, please feel free to contact us directly.
Kind Regards,
Team MV
Rohan was very attentive
Rohan was very attentive, courteous and polite. We appreciate his helpful nature taking us through all the details and accomodating our requests, big thank you Rohan
2. November 2025
Bewertung ohne vorherige Einladung
Antwort von Weekender Breaks
Dear Charlie,
Thank you so much for your lovely feedback! 🌟
We’re delighted to hear that Rohan was attentive, courteous, and accommodating throughout your experience. Your kind words mean a lot to us and will surely make his day! 😊
We truly appreciate you taking the time to share your feedback and look forward to assisting you again soon. ✈️💛
Warm regards,
Team Weekender Breaks
Explained everything thoroughly
Explained everything thoroughly
29. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Weekender Breaks
Dear Ella,
Thank you for your feedback! 😊
We’re glad to hear that everything was explained clearly and thoroughly. Our goal is to make the booking process as smooth and transparent as possible. ✨
We hope you have a wonderful getaway! 🌍✈️
Best Regards,
Team Weekender-Breaks
This is an affordable way to travel
This is an affordable way to travel
I highly recommend these travel agents, amazing value for a domestic and international holidays… with 2 holidays coming up soon, i am feeling so happy about finding this cut price holiday destination place offering World wide escapes at a fraction of the price!!
26. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Weekender Breaks
Dear Kate,
Thank you so much for your enthusiastic review! We’re thrilled to hear that you’ve found great value in our services for both domestic and international holidays. 😊✈️✨ We can’t wait to help you plan your upcoming trips and make each one a memorable adventure! 🌍💛
Best Regards,
Team Weekender-Breaks
The colleague Rohan was lovely and…
The colleague Rohan was lovely and accommodating.
25. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Weekender Breaks
Dear Hi,
Thank you for your kind words! We’re delighted to hear that Rohan was lovely and accommodating. 😊✨ We look forward to assisting you with more wonderful travel experiences! 🌍✈️
Best Regards,
Team Weekender-Breaks
Rohan Ginotra Exceptional Customer Service!
I used this service to book a holiday abroad for a few nights. I really appreciate Rohan Ginotra taking the time to search for deals and go through hotel and flight options with me. I was on the phone with him for over an hour and he was really good. Honestly he has the patience of a saint and should be commended! Excellent Customer Service!
24. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Weekender Breaks
Dear Mrs. B,
🌟 Thank you so much, Mrs. B, for your wonderful review! We’re thrilled to hear that Rohan provided you with such exceptional service and helped you find the perfect holiday deal. Your kind words truly mean a lot — we’ll be sure to share your feedback with him. 😊✈️ We look forward to helping you plan many more great getaways in the future! 💛
Kind Regards,
Weekender Breaks
Rohan did his very best to
Rohan did his very best to
Come up with the dates and ,airport that would work for us.
22. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Weekender Breaks
Dear Paul,
Thank you for your lovely feedback 🌟. We’re delighted to hear that Rohan did his very best to find the perfect dates and airport to suit your plans 🙌. We truly appreciate your kind words and look forward to assisting you again soon ✈️🌍.
Best Regards,
Team Weekender-Breaks
Amazing we had tier 2
Amazing we had tier 2
Can’t wait
18. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Weekender Breaks
Dear Respective Customer,
Thank you so much for your wonderful feedback! 🎉
We’re thrilled to hear that you had an amazing time with your Tier 2 experience — your excitement truly means a lot to us.
We can’t wait to welcome you back for another unforgettable trip soon! ✈️✨
Warm Regards,
Team Weekender Breaks
Mystery Holiday
The person we spoke to really went above and beyond to help arrange our mystery trip.
19. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Weekender Breaks
🌟 Thank you so much, Jemma, for your lovely feedback! 💫✨
We’re thrilled to hear that our team went above and beyond to make your Mystery Holiday booking experience special! 🎁✈️🌍 Your kind words mean a lot to us, and we’re so glad you enjoyed the excitement of planning your surprise getaway. 😄🧳💙
Wishing you an unforgettable trip full of fun and adventure! 🌞🌴
Warm regards,
Weekender Breaks
Antwort von Weekender Breaks
Dear Thomas,
Thank you for your kind words! 😊 We’re so glad to hear that Rohan was able to assist you and make your experience a great one. 🙌✈️
We look forward to helping you with your next adventure! 🌏✨
Kind regards,
Team Weekender-Breaks
Had a really good experience with…samrat
Had a really good experience with Samrat he made our day with great service and a great destination.
He is very clear and articulate
15. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Weekender Breaks
Dear Dawn,
Thank you for your lovely feedback 🌟. We’re so glad to hear that Samrat made your day with his excellent service and helped you find a great destination 🙌. It’s wonderful that you appreciated his clear and articulate communication — we’ll be sure to share your kind words with him ✈️🌍.
Best Regards,
Team Weekender Breaks
It looks to good to be true and it is!
I brought a Mystery holiday voucher from wowcher for this organisation, big mistake! The voucher claims to provide a £99 holiday. I redeemed, picked my dates and was given a location. Then I was contacted by weekenderbreaks.com and it all started to unravel. I was contacted by a very rude man who laughed at me when I said I could only travel at a weekend and threatened the loss of my money if I didn't book the holiday there and then. After 4 hours and an additional £126 being paid I eventually booked a trip. In the meantime I contacted wowcher who basically told me, not their problem and takr it up with weekenderbreaks. Now my flights have been cancelled and they are refusing to refund me, despite their terms and conditions stating full refund if sigificant change to the holiday. I will NEVER use this company again and would advise others against it. Lessons learned, if it looks to good to be true, it is!
14. Oktober 2025
Bewertung ohne vorherige Einladung
Exellent with the whole process
Exellent with the whole process, great service, Sam was very helpful.
13. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Weekender Breaks
Dear Kallum,
Thank you for your kind words 🌟. We’re so pleased to hear that Sam was very helpful and that you found the whole process excellent and smooth 🙌. We look forward to assisting you again with your next getaway ✈️🌍.
Best Regards,
Team Weekender Breaks
Antwort von Weekender Breaks
Dear Katherine,
Thank you so much for sharing your feedback! 😊
We’re delighted to hear that everything went smoothly and that you were happy booking with Samrat. We truly appreciate your support and hope to assist you again with your future travels.
Warm regards,
Team Weekender Breaks
Samrat was super helpful booking our…
Samrat was super helpful booking our mystery holiday. He went above and beyond to help us get the best holiday. Thank you!
12. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Weekender Breaks
Dear Hayley,
Thank you so much for your kind words! 🌟 We’re thrilled to hear that Samrat went above and beyond to make your mystery holiday special. Your feedback means a lot to us, and we’ll be sure to share it with him!
We look forward to helping you plan many more amazing trips in the future. ✈️
Warm regards,
Team Weekender Breaks
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