I took out a 2 year subscription with Webroot and they charged my credit card with another 3 years without any request or approval from me. I tried contacting support for a refund but it was a waste o... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I took out a 2 year subscription with Webroot and they charged my credit card with another 3 years without any request or approval from me. I tried contacting support for a refund but it was a waste o... Mehr ansehen
Unternehmen hat geantwortet
I realized a charge from webroot in my credit card, on further evaluation, it was charged in 2025 first when i missed and this year now, using my 5 years ago’s (currently inactive) email address. When... Mehr ansehen
Unternehmen hat geantwortet
An amazing and affordable online security product that has had my patronage for many, many years. I had previously tried all the biggies and free options. Low impact, it is cloud-based with no... Mehr ansehen
I have malware putting up a freeze screen on startup. Webroot has not detected it or removed it. Finding a means of contacting them is difficult. Ultimately I did find a way to submit a ticket. Ho... Mehr ansehen
Unternehmen hat geantwortet
Antivirus and antispyware security software for your home or business. Remove spyware, viruses, and malware with internet security software for home and business services from Webroot.
Vereinigte Staaten
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
We have had no issues with malware since using webroot. They keep us informed when it is time to renew and seem to perform as advertised.

Antwort von Webroot
I have been using Webroot for over 4 years now and have had no issues to date with viruses compromising my system , needless to say that I will continue to have it protect my system
Was charged $87.79 on my bank account. But haven't had the service since 2020. The phone recording tells me to go to their website and apply for refund. It does not recognize my email. So it tells me to send an email but wants a invoice number. Do not have an email or paper invoice to ask for refund. No option to talk with a live person.

Antwort von Webroot
Normally I would be completely satisfied with my most recent purchase, like previous purchases but this time I did NOT receive a follow up email with the new keycode and information and not I can't update my existing system. You may say that you sent it and maybe you did or maybe you didn't. Regardless I don't have it because either you didn't send it or it possibly went to my junkmail. What can you do to keep me as a customer?

Antwort von Webroot
I have had Webroot Anywhere for quite a few years now, after using McAfee where my computer got hacked and I lost everything, went to Best Buy and ordered after they told me about it. This was the Best Advice I had ever received as I use this on our cell phone, laptop and 2 computers now without any problems, never had another issue. Keep up The Terrific Work you All do @ Webroot, it means the world to my family.
Was first introduced to Webroot by our IT service team and have been quite pleased. Checking on the frequency of system checking has been comforting. I have not experienced any slow down of operation like some others used in the past.
Have and had no problems since being a customer.
I have been with Webroot since it was just a simple Spy Sweeper and had Norton (then McAfee) as my virus protection. So, I do speak from 30+ years of internet experience. I have never had a Webroot product failure of any sort and because of the research I do (Human Factors) I can end up at some very dodgy internet places. The customer service has been better than great, it has always been positively superb. I have Webroot installed on all my computers and strongly recommend Webroot for any person or business that connects to the internet. Thank you Webroot!
Webroot seems like it works. I don't feel like my computer is compromised and I've never had issues.
I have no complaints and all seems to be going fine. I hope you also answer ignorant questions here. I just purchased a new computer and want to install Webroot on it. How do I do that.
Best regards,
And old guy named Dan
Reordert Webroot about 3 weeks ago and every Day it prompts me it is expired and should reorder, maybe you can help.
I have no complaints. I was sick of the "free" or included McAfee +Norton which, when you call, you find out you're talking to someone in a foreign country.
I hope it is easier to find out my expiration date though. I usually get an offer to sign up early to save $.
My experience is wonderful, is my only comment
I did not approve this purchase, I have reported this as fraud.
I expect you to credit my account! This has been reported as fraud. Credit card company is taking action against this sort of thing. Specifically my account. Refund my money!!!

Antwort von Webroot
I have had no problems at all since I have been using Webroot.
Don’t know and can’t tell if Webroot ever really did anything for me. Never got any notice of a problem or even a possible attack. Who knows if it helps?

Antwort von Webroot
I ended up with a virus where pop ups are constant and goes from one website to another. I asked Webroot when I transferred my Webroot software over to my new computer if it went thru and was active and never received a reply. Now what?

Antwort von Webroot
I find Webroot to be professional and trustworthy. If I go into an area that is possible scam Webroot lets me know and I remove myself and note that it is scam. I know I am safe having Webroot at my back
I purchase your product twice and can’t downloaded to my computer.
Can’t contact you guys at all.

Antwort von Webroot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.