I liked the friendly welcome. Jacob was very helpful and understood the needs of a pensioner. When I changed my mind about purchasing a phone, there were no dramatics, just helpful advice. I would rec... Mehr ansehen
Standort
Standort wechseln4 Union Street, SA1 3EE Swansea, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Went into the Swansea Vodafone store with my mum who is a dinosaur when it comes to tech. We spoke to Ryan who really took the time to help my mum. He wasn't pushy, explained everything in a way that... Mehr ansehen
Unternehmen hat geantwortet
Katie provided exceptional customer service from start to finish. She was friendly, professional, kind and genuinely went out of her way to help. She listened carefully, answered all my questions with... Mehr ansehen
Unternehmen hat geantwortet
The representative was pleasant. Gave as much information as he could and what we required. Answered all our queries efficiently. Ewan is a very good at his job and a very knowledgeable assistan... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Mobilfunknetzbetreiber
- Mobiltelefongeschäft
- Internetanbieter
- Telefon- und Internetdienst
- Telekommunikationsanbieter
Über Vodafone UK - Swansea
Vom Unternehmen geschrieben
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktinformationen
4 Union Street, SA1 3EE, Swansea, Vereinigtes Königreich
4,9
Hervorragend
253 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Jakub was very helpful
Jakub was very helpful, visited the vodaphone store in Swansea and jakub was able to sort me out a good deal
30. März 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Swansea
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Katie is the best!
Katie made our experience one that has changed our view on Vodafone which I thought impossible as Vodafone has let us down so many times, when she said she was going to fix our issues and save us money I definitely thought here we go but nope she saved us a good few quid on our bill and fixed all our issues while also having an amazing chat and making us laugh the entire time. Definitely will be returning to the Swansea store again instead of ringing the useless call centres or doing the very long and taxing online chat. Thank you so much Katie!
28. März 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Swansea
Hey Katerina,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone
Great advice around options, really clear and ended up with a much better option than I’d expected.
Been going back to the Vodafone shop for years and they’ve always been great.
21. März 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Swansea
Hey Dave,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Katie
Katie
This person was most helpful and credit to the Vodaphone shop in Swansea.
20. März 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Swansea
Hey Stephen,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Katie in Swansea was amazing and sorted…
Katie in Swansea was amazing and sorted out everything that had been an issue with an old supplier. Moved everything across, perfect plans for multiple devices and was an absolute legend whilst doing it.
14. März 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Swansea
Hey Graham,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Katie
Katie. Went over all the possible plan renewals and I agreed on a new plan and also phone along with an iPad. Katie was very helpful and professional along with being a cheerful lady.
13. März 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Swansea
Hey David,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Mobile Broadband
It was a good experience not to long in the shop everything explained and a reasonable price
26. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Swansea
Hey Michael,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I was served by Ethan
I was served by Ethan, excellent customer service, clear and, precise and made sure I understood everything on my new broadband upgrade. Great I now have faster speeds as I work remotely so I can deliver faster and more efficiently. Thank you Ethan you went above & beyond the call of duty for Vodafone exceptional customer service.
6. März 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Swansea
Hey Shan,
Thanks for the lovely review and fantastic support for Ethan and team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Katie was fab !!
Katie was fab !!! So helpful and explained everything so clearly. Gave brilliant advise and will definitely be back to see her when my upgrade is due
7. März 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Swansea
Hey Catrin,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Joey knew immediately what the problem…
Joey knew immediately what the problem was with my phone, an app had taken over the screen and put all apps in alphabetical order! After a few clicks Joey had solved the problem and deleted the nasty apps that had caused tge problem. Also sorted out my Broadband subscription. Thankyou, great service.
2. März 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Swansea
Hey Sally-Anne,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great Customer Service
We were served by Rowan at the Swansea Vodaphone branch with regards to upgrading our phones. Rowan was friendly, helpful, polite knowledgeable and professionally. He made the experience very easy and smooth.
4. März 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Swansea
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Great service
I recently visited the Vodafone branch in Swansea and had a really positive experience. I was professionally assisted by Joey and Hussam, who were both friendly, knowledgeable, and extremely patient throughout the whole process. They took the time to clearly explain my options and made sure everything was set up perfectly before I left.
It’s great to receive such excellent customer service — both Joey and Hussam made the visit smooth, stress-free, and genuinely pleasant. A big thank you to them for their professionalism and outstanding support. Highly recommended!
4. März 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Swansea
Hey Aleksandrs,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Thank you Maddie
I have always had excellent service from Vodafone staff in Swansea and Maddie was absolutely superb. I am not very confident with technology but Maddie explained everything very clearly. She was extremely helpful, empathetic, humorous and engaging. A real credit to the company.
1. März 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Swansea
Hey Dave,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Really positive experience
Had a really positive experience in Vodafone Swansea. Purchased a Google phone via telephone with Vodafone and realised a few days later that Apple iPhone is still the best route for my business. The team were extremely understanding, helpful, and looked at all our options. Katie was absolutely brilliant , returning the phone and seeking the best price for an alternative iPhone. She was very understanding of us and helpful. Professional, humoured & most importantly kind. Thank you for the exceptional service!
28. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Swansea
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hussein was extremely helpful and…
Hussein was extremely helpful and couldn’t do enough for us! Highly recommended!
18. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Swansea
Hey Aimee,
Thanks for the lovely review and fantastic support for Hussein.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Joey was awesome
Joey was awesome. Got me an amazing deal when upgrading my phone. Really quickly done too. Great experience.
14. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Swansea
Hey Ifan,
Thanks for the lovely review and fantastic support for Joey.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good service experience
I was assisted by Hussein in purchasing a new phone and upgrading my broadband deal. He was very helpful and friendly.
9. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Swansea
Hey Martin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Phone upgrade
Maddie was superb, very knowledgeable & professional, excellent customer service, thank you.🤩
7. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Swansea
Hey Claire,
Thanks for the lovely review and fantastic support for Maddie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Thank You Katie in Swansea for helping…
Thank You Katie in Swansea for helping my son with his first watch and phone! Excellent service
7. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Swansea
Hey Mia,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Maddie was really helpful and made…
Maddie was really helpful and made everything straight forward and easy for me to understand. She’s found me a better plan while helping me with my original query and shown me deals I can benefit from. So lovely, very grateful!
7. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Swansea
Hey Jemima,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.