Vodafone UK - Swansea Bewertungen 

252
TrustScore 5 von 5

4,9

4 Union Street, SA1 3EE Swansea, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Went into the Swansea Vodafone store with my mum who is a dinosaur when it comes to tech. We spoke to Ryan who really took the time to help my mum. He wasn't pushy, explained everything in a way that... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Jacob was excellent, talked us through all the options and guided us through all the steps to have everything set up. Moving 2 contracts over took a while which is a Vodafone issue not his fault!

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The representative was pleasant. Gave as much information as he could and what we required. Answered all our queries efficiently. Ewan is a very good at his job and a very knowledgeable assistan... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Great customer service from Katie in Vodafone Swansea store. Helped transfer my 3 account to a new mobile and assisted and advised with the setting up of home broadband contract. Very pleasant and i... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails


Kontaktinformationen

  • 4 Union Street, SA1 3EE, Swansea, Vereinigtes Königreich

4,9

Hervorragend

TrustScore 5 von 5

252 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

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4,9

Alle Bewertungen

(252)

40.576 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Great service

Great service
Grant helped us through purchase
He was clear and concise
He was very helpful and informative
Very personable

29. Juli 2026
Bewertung ohne vorherige Einladung
Vodafone UK - Swansea-Logo

Antwort von Vodafone UK - Swansea

Hey Jayne,
Thanks for the lovely review and fantastic support for agent.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

New phone served by Owain very helpful…

New phone served by Owain very helpful made the experience so stress free

Thanks

27. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Swansea

Hey Stevens,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Excellent service from owain can't…

Excellent service from owain can't recommend him enough

27. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Swansea

Hey Leighton,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Great customer service

Katie was really helpful in sorting out my new phone in and out in less than 15 mins. Great customer service all round

17. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Swansea

Hey Aaron,

Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Katie provided exceptional customer…

Katie provided exceptional customer service from start to finish. She was friendly, professional, kind and genuinely went out of her way to help. She listened carefully, answered all my questions with patience, and made the whole experience easy and stress-free. It's clear she takes pride in her work and truly cares about her customers. She's a real credit to the team, and I hope her excellent service is recognised. Thank you, Katie!

17. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Swansea

Hey Sammina,

Thanks for the lovely review and fantastic support for Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Excellent customer service and very…

Excellent customer service and very informative. Katie definitely knew what she wa talking about
Thankyou Katie 😀

1. Juli 2026
Bewertung ohne vorherige Einladung
Vodafone UK - Swansea-Logo

Antwort von Vodafone UK - Swansea

Hey Joan,

Thanks for the lovely review and fantastic support for Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Ewan was an amazing help he dealt with…

Ewan was an amazing help he dealt with my problems quickly and professionally

25. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Swansea

Hey Paul,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Katie was amazing and helped me find a…

Katie was amazing and helped me find a new phone, contract and helped me transfer my data to my new phone and helped to transfer my old phone to my daughter.

20. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Swansea

Hey Tracy,

Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Katie was amazing today

Katie was amazing today , and saved me money per month , will be returning to the shop in future

10. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Swansea

Hey Sarah,

Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 1 von 5 Sternen

I live above a shop in Swansea high…

I live above a shop in Swansea high street and most days my signal and internet is unusable. The signal is mainly unusable in most of the town centre. I'm paying £40 o month for a network that's unusable most days. Please get your act together Vodafone. Please please please 🥺

6. Juni 2026
Bewertung ohne vorherige Einladung
Vodafone UK - Swansea-Logo

Antwort von Vodafone UK - Swansea

Hey there,

I apologize for the issues you've been experiencing with services. I am truly sorry for the unpleasant experience you've had to endure. Please know that this is not the kind of service we want our customers to have. I recommend reaching out to the teams by calling 0333 304 0191 or speaking to them via LiveChat here: vodafone.uk/2LCJiTm.

If there's anything at all you still need help with, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

I took my elderly mother into the…

I took my elderly mother into the Vodaphone store in Swansea and was served by Joey , he provided excellent customer service and almost fixed all of the issues with her phone . She really needs an upgrade which she will do this week

26. Mai 2026
Bewertung ohne vorherige Einladung
Vodafone UK - Swansea-Logo

Antwort von Vodafone UK - Swansea

Hey,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Customer for over 2 decades ...speaks for itself !

Always had fantastic service, network and customer service , makes a change for a company to reward customers for staying with them whilst up holding a great service , no pressure to upgrade , every effort in saving me money rather than empty incentives , Maddie went the extra mile on everything 🙏🏻💖

9. Mai 2026
Bewertung ohne vorherige Einladung
Vodafone UK - Swansea-Logo

Antwort von Vodafone UK - Swansea

Hey Jessica,
Thanks for the lovely review and fantastic support for Maddie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Bewertet mit 4 von 5 Sternen

Katie seemed very cheerful and helpful

Katie seemed very cheerful and helpful. I doubt it was her fault the process took awhile so overall great experience

25. April 2026
Bewertung ohne vorherige Einladung
Vodafone UK - Swansea-Logo

Antwort von Vodafone UK - Swansea

Hey Peter,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Katie is the most welcoming and warm…

Katie is the most welcoming and warm advisor we’ve met. Very patient and helpful - even with our boisterous children in tow.

25. April 2026
Bewertung ohne vorherige Einladung
Vodafone UK - Swansea-Logo

Antwort von Vodafone UK - Swansea

Hey Elise,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Katie was epic

Katie was epic, green class charts points only.

25. April 2026
Bewertung ohne vorherige Einladung
Vodafone UK - Swansea-Logo

Antwort von Vodafone UK - Swansea

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Very professional information and…

Very professional information and advice from Maddie. Was informed of the range of suitable products available but was not pushed into making unnecessary purchases.

21. April 2026
Bewertung ohne vorherige Einladung
Vodafone UK - Swansea-Logo

Antwort von Vodafone UK - Swansea

Hey Ljw,

Thanks for the lovely review and fantastic support for Maddie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Katie helped fixed a problem with my…

Katie helped fixed a problem with my phone and was helpful she even sorted me out with a new cheaper contract.

18. April 2026
Bewertung ohne vorherige Einladung
Vodafone UK - Swansea-Logo

Antwort von Vodafone UK - Swansea

Hey Nicola,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Mobile WiFi

Hussein was very helpful, easy rolling contract set up quickly and installed Sim into the dongle ready for use.

2. April 2026
Bewertung ohne vorherige Einladung
Vodafone UK - Swansea-Logo

Antwort von Vodafone UK - Swansea

Hey Steve

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Joey was excellent

Joey was excellent, he brought my bill down by at least £25, while sorting me a better package as well as a new tablet I cannot fault him a single bit, plus he is going 2 sort out my old tablet so I don't have 2 figure it out myself

6. April 2026
Bewertung ohne vorherige Einladung
Vodafone UK - Swansea-Logo

Antwort von Vodafone UK - Swansea

Hey Antony,

Thanks for the lovely review and fantastic support for Joey.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,

Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Jakub was very helpful

Jakub was very helpful, visited the vodaphone store in Swansea and jakub was able to sort me out a good deal

30. März 2026
Bewertung ohne vorherige Einladung
Vodafone UK - Swansea-Logo

Antwort von Vodafone UK - Swansea

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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