Vodafone UK - Swansea Bewertungen 

239
TrustScore 5 von 5

4,9

4 Union Street, SA1 3EE Swansea, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Katie provided exceptional customer service from start to finish. She was friendly, professional, kind and genuinely went out of her way to help. She listened carefully, answered all my questions with... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Went into Vodafone Swansea and was directed to see Grant. He was extremely helpful and had excellent knowledge of the phone problem that I was having. Many thanks Grant.

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Sophie was fantastic! Very helpful. She gave me all the info without pushing for me to upgrade. A good experience, thank you

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Joey knew immediately what the problem was with my phone, an app had taken over the screen and put all apps in alphabetical order! After a few clicks Joey had solved the problem and deleted the nasty... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails


Kontaktinformationen

  • 4 Union Street, SA1 3EE, Swansea, Vereinigtes Königreich

4,9

Hervorragend

TrustScore 5 von 5

239 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,9

Alle Bewertungen

(239)

40.708 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Nikita and Scott were amazing

Nikita and Scott were amazing. Best service ive had in Swansea store. Helped me sort my issue. Thanks

8. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Swansea

Hi Anne, thank you so much for your wonderful review and the amazing support you’ve shown for Nikita and Scott, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Bewertet mit 5 von 5 Sternen

Sophie was fantastic

Sophie was fantastic! Very helpful. She gave me all the info without pushing for me to upgrade. A good experience, thank you

6. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Swansea

Hey Christine,

Thanks for the lovely review and fantastic support for Sophie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Vodafone Swansea very helpful

Went into Vodafone Swansea and was directed to see Grant.
He was extremely helpful and had excellent knowledge of the phone problem that I was having.
Many thanks Grant.

5. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Swansea

Hey Mary,

Thanks for the lovely review and fantastic support for Swansea. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Katie worked very hard to get my self…

Katie worked very hard to get my self and my partner a good deal,we both are very happy with her efforts

4. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Swansea

Hey Roy,

Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Short wait

Short wait. Greeted immediately. Served by Dan. Very knowledgeable and very helpful. Thank you Dan

3. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Swansea

Hey Tracey,

Thanks for the lovely review and fantastic support for Den.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Very approachable staff with a good…

Very approachable staff with a good understanding of products and customer needs. Staffmember called Owain

1. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Swansea

Hey Philip,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Great customer service

Much easier than anticipated…. Grant explained things carefully and showed us various options.

29. Juli 2026
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Antwort von Vodafone UK - Swansea

Hey,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Great service

Great service
Grant helped us through purchase
He was clear and concise
He was very helpful and informative
Very personable

29. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Swansea

Hey Jayne,
Thanks for the lovely review and fantastic support for agent.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

New phone served by Owain very helpful…

New phone served by Owain very helpful made the experience so stress free

Thanks

27. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Swansea

Hey Stevens,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Excellent service from owain can't…

Excellent service from owain can't recommend him enough

27. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Swansea

Hey Leighton,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Great customer service

Katie was really helpful in sorting out my new phone in and out in less than 15 mins. Great customer service all round

17. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Swansea

Hey Aaron,

Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Katie provided exceptional customer…

Katie provided exceptional customer service from start to finish. She was friendly, professional, kind and genuinely went out of her way to help. She listened carefully, answered all my questions with patience, and made the whole experience easy and stress-free. It's clear she takes pride in her work and truly cares about her customers. She's a real credit to the team, and I hope her excellent service is recognised. Thank you, Katie!

17. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Swansea

Hey Sammina,

Thanks for the lovely review and fantastic support for Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Excellent customer service and very…

Excellent customer service and very informative. Katie definitely knew what she wa talking about
Thankyou Katie 😀

1. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Swansea

Hey Joan,

Thanks for the lovely review and fantastic support for Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Ewan was an amazing help he dealt with…

Ewan was an amazing help he dealt with my problems quickly and professionally

25. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Swansea

Hey Paul,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Katie was amazing and helped me find a…

Katie was amazing and helped me find a new phone, contract and helped me transfer my data to my new phone and helped to transfer my old phone to my daughter.

20. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Swansea

Hey Tracy,

Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Katie was amazing today

Katie was amazing today , and saved me money per month , will be returning to the shop in future

10. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Swansea

Hey Sarah,

Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 1 von 5 Sternen

I live above a shop in Swansea high…

I live above a shop in Swansea high street and most days my signal and internet is unusable. The signal is mainly unusable in most of the town centre. I'm paying £40 o month for a network that's unusable most days. Please get your act together Vodafone. Please please please 🥺

6. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Swansea

Hey there,

I apologize for the issues you've been experiencing with services. I am truly sorry for the unpleasant experience you've had to endure. Please know that this is not the kind of service we want our customers to have. I recommend reaching out to the teams by calling 0333 304 0191 or speaking to them via LiveChat here: vodafone.uk/2LCJiTm.

If there's anything at all you still need help with, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

I took my elderly mother into the…

I took my elderly mother into the Vodaphone store in Swansea and was served by Joey , he provided excellent customer service and almost fixed all of the issues with her phone . She really needs an upgrade which she will do this week

26. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Swansea

Hey,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Customer for over 2 decades ...speaks for itself !

Always had fantastic service, network and customer service , makes a change for a company to reward customers for staying with them whilst up holding a great service , no pressure to upgrade , every effort in saving me money rather than empty incentives , Maddie went the extra mile on everything 🙏🏻💖

9. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Swansea

Hey Jessica,
Thanks for the lovely review and fantastic support for Maddie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Bewertet mit 4 von 5 Sternen

Katie seemed very cheerful and helpful

Katie seemed very cheerful and helpful. I doubt it was her fault the process took awhile so overall great experience

25. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Swansea

Hey Peter,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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