Had to take my dog to the vets , rang before we went down, vet Hannah, was so understanding, when we arrived they took our dog and Hannah took us into a room and explained everything that was happenin... Mehr ansehen
Standort
Standort wechselnSopwith Close, Preston Farm Industrial Estate, TS18 3TT Stockton-On-Tees, GB
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Das sagen Bewerter
I have no complaints whatsoever about the treatment received at Vets Now. Time was taken to explain our options and staff were very caring, compassionate and honest. We did not have to wait that lon... Mehr ansehen
Unternehmen hat geantwortet
Despite the late hour of calling (around 22.30), the response was prompt and very helpful. We arranged to take our poorly dog to be checked over by one of their vet team. Quick attention, throu... Mehr ansehen
Unternehmen hat geantwortet
We came as I had stood on our puppy’s paw and we were worried. We were in the surgery 7 minutes and there was nothing wrong with her we were charged £302 plus the vet was laughing saying ohhh is this... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Vets Now - Middlesbrough
Vom Unternehmen geschrieben
Find An Emergency Vet
Pet Care Advice
Customer Hub
About Vets Now
Pet emergencies can happen at any time – including when your regular vet is closed.
That’s why our nationwide network of out-of-hours pet emergency clinics are open through the night, at weekends and on bank holidays, so we’re ready and waiting to provide expert pet emergency care when your regular vet is having some time off.
Our pet emergency clinics are the pet equivalent of A&E and our purpose is to give you and your pet the care and support you deserve, at the time you need it most, whether it’s four in the morning or in the middle of Sunday lunch.
Vets Now provides this trusted service to more than 1000 veterinary practices across the UK — from over 60 dedicated out-of-hours clinics and two 24/7 pet emergency hospitals. In total, we treat around 200,000 small animals every year — our highly-skilled team works hard throughout the night, weekends and Bank Holidays. So whether you’re in Aberdeen, Belfast or Portsmouth we’re there for you and your pet when you need us most.
We’ve also pioneered other ways to help pets, pet owners and the veterinary profession, such as our comprehensive referrals service and providing our staff with industry-leading training and development opportunities. We also support the pet blood transfusion charity, Pet Blood Bank UK. Meanwhile, our two hospitals — in Glasgow and Manchester — are home to some of the UK’s leading specialists in the field of emergency and critical care and provide care 24 hours a day, seven days a week.
Kontaktinformationen
Sopwith Close, Preston Farm Industrial Estate, TS18 3TT, Stockton-On-Tees, Vereinigtes Königreich
- 01642 269398
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Excellent 👍 service and advice was good…
Excellent 👍 service and advice was good , although vey expensive, bill was explained and estimate given before hand

Antwort von Vets Now - Middlesbrough

Antwort von Vets Now - Middlesbrough
Quick and efficient emergency…
Quick and efficient emergency treatment. Caring and gentle staff. Just what you need when you are stressed at the emergency situation of your loving very much loved family pet

Antwort von Vets Now - Middlesbrough
Emergency visit
Had to go for an emergency as my dog had gastro and hadn’t eaten in 4 days. They were so loving towards my dog who was struggling. They explained every single thing they did and explained the costs. Also we’re mindful of costs. She came out there alot better.

Antwort von Vets Now - Middlesbrough
The vet and office staff were very…
The vet and office staff were very friendly and helpful

Antwort von Vets Now - Middlesbrough
I was seen immediately as I had phoned…
I was seen immediately as I had phoned in advance. My dog was treated excellently. Gabby is an excellent vet who explained everything so well.

Antwort von Vets Now - Middlesbrough
Very Expensive Experience
Very expensive experience! Yes it was early hours emergency visit but I drove to them and it cost over £300 for the vet to look over my dog (no meds!) and I still had to visit my own vet twelve hours later with my dog! It's no wonder people are complaining all over the country about the outrageous prices at veterinary surgeries

Antwort von Vets Now - Middlesbrough
Everything was explained clearly we…
Everything was explained clearly we were given choices and the staff working that night were exemplary

Antwort von Vets Now - Middlesbrough
Amazing
They were amazing. They were very sympathetic and were lovely and quick to see my Hugo. Without them I'm not sure he would still be here. He was very touch and go but their quick thinking helped so much. Thank you to all the team x

Antwort von Vets Now - Middlesbrough
We were seen very quickly and our dog…
We were seen very quickly and our dog Ross was extremely well takem care of and helped very quickly. While no answers could be given at the time his pain and discomfort were eased and I couldn't thank the staff more.

Antwort von Vets Now - Middlesbrough
First time using OOH vets
Honestly never used an out of hour vets before. Brilliant treatment from the first phone call to leaving. The nurse and vet both provided great care for Bob. They explained everything to me so I knew what to expect while there and at home.
Very reassuring.

Antwort von Vets Now - Middlesbrough
When we first visited with max our dog…
When we first visited with max our dog the vet checked him over we told him he was in pain as he was sqealing and wouldn't lie down only by his front legs he gave max pain relief by an injection and sent us away with medicam and said if he got worse to come back as they were open all weekend the next morning max was in so much pain he was sqealing so much I phoned back up and brought max back this time another vet told us they would do a blood test and possibly an x ray depending on what the blood test revealed they put a cannula in max with pain relief to help with the pain blood test came back max needed an x ray it revealed he had something wrong with his back they said wee had 2 choices complete rest and strong pain relief for 4 to 5 weeks or refer to a specialist and c t scan we chose rest and pain relief was given gabapentin and paracetamol/codeine tablets my question being why didn't the first vet do a blood test and x ray and stronger pain relief then we wouldn't have needed our second visit costing us more money in total £1.689.28 we took max to our own vet on Tuesday as we couldn't get the medication in him he was in pain our vet gave him an injection for pain and liquid medication your vet was supposed to send over the blood test results and x ray when the vet checked no x ray l phoned your vets the day requesting the x ray as our vet needed it for max file for the on going treatment

Antwort von Vets Now - Middlesbrough
Great
No one wants to go to a vets on a sunny bank holiday Sunday, everyone who was there needed to be, but all the staff were wonderful calm and explained things well. My dog got the best treatment & I felt supported through it. Thank you.

Antwort von Vets Now - Middlesbrough
Staff were fab
Staff were fab , understanding . Dealt with mr bens mishap brilliantly. Thank you

Antwort von Vets Now - Middlesbrough
Helped our pet who had ingested…
Helped our pet who had ingested potentially fatal substance. Just extortionate price to be seen 75% of the £500 bill was not for treatment but just to be seen. I worry for pets whos owners are hard up.

Antwort von Vets Now - Middlesbrough

Antwort von Vets Now - Middlesbrough
Bank Holliday emergency
I had a cat emergency on a Bank Holiday weekend when my regular vet was closed. I found Vets Now on line who were affiliated with my local practice
I called them and they said to come straight away and a vet would be waiting. Arriving at 22:30 they were expecting me and I was seen by a vet within 5 mins
The cat was kept in for a thorough exam and I returned
home They called me after the x-ray and told me the problem and would call me first thing in the morning
I was kept informed all day and eventually an operation was needed that night to elevate the problem
Again, I was kept informed all through the procedure and was able to bring her home late that afternoon
The experience on a whole was very efficient and although very expensive it was a great relief to know there is somewhere 24/7 with good vets that is available to loving pet owners in an emergency

Antwort von Vets Now - Middlesbrough
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