Ventrolla Bewertungen 

906
•
TrustScore 5 von 5

4,8

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Paul and Nathan were the top standard in everything you would want, and these days is hard to find; polite, friendly, punctual, respectful, clean, tidy and honestly like something from the past. It ha... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We had Ventrolla install some new windows to match and update the original windows of our period property. From the offset, Ventrolla were efficient, professional and offered fantastic advice where ne... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The fitters, Justin and Martin were excellent: professional, friendly, hard-working and pleasant to have around. We are extremely happy with the work they have done and would recommend them to anyon... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Martin and Derek, the window installers, are highly skilled, very hard working, careful, considerate and tidy - it was a pleasure having them in my home. They went the extra mile - Martin taking care... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Fensterinstallationsdienst
  2. auch in
  3. Fensteranbieter
  4. Fensterbaubetrieb
  5. Grundstückspflege
  6. Hersteller
  7. Türengeschäft

Vom Unternehmen geschrieben

Ventrolla is a UK specialist in heritage timber windows and doors, with over 40 years’ experience preserving, restoring and improving period properties. We are a national brand with regional hubs, specialist teams and workshops across the UK, renowned for our expertise in timber sash windows, casement windows and bespoke timber doors for listed buildings, conservation areas and Georgian, Victorian and Edwardian properties. We provide both expert timber window and door restoration and bespoke new timber windows and doors, helping property owners preserve architectural character while improving modern-day performance. Our restoration services include sash window restoration, timber window repairs, draught-proofing and the sympathetic upgrade of existing windows. We offer a range of glazing solutions to suit heritage properties and individual performance requirements, including single glazing, heritage distorted glazing, slim-profile double glazing and vacuum glazing. Our award-winning technology can improve thermal efficiency, reduce draughts and enhance acoustic performance, while maintaining the appearance and proportions of traditional windows. For properties where restoration is not suitable, we manufacture and install new timber sash windows, casement windows and bespoke timber doors, designed to complement the original architecture. Our expertise covers traditional Georgian, Victorian and Edwardian designs, as well as listed and conservation-area properties where planning and heritage considerations are important. We work with homeowners, architects, conservation specialists, developers and commercial clients across the UK, providing specialist advice, precision manufacturing and professional installation. Whether restoring original timber windows or specifying new heritage windows and doors, our approach combines traditional craftsmanship with modern technology.

New 10 Year Guarantee

You can rest easy with the Ventrolla 10 Year Guarantee

On completion of works you'll be given a care pack which amongst other things contains a 10 year guarantee certificate meaning you can relax and enjoy your new windows.

Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

906 Bewertungen

5 Sterne
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3 Sterne
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4,8

Alle Bewertungen

(906)

62 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

Tidy and helpful

Andy found a suitable work area where he adapted all eight window sashes. He re-fitted the existing chubb locks at my request so that I could use the same keys on all my windows. He protected furniture and my office workstation with sheets and tidied up well at the end
,,,,

20. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Ventrolla

Dear James,
We really appreciate you taking the time to leave this review. It’s fantastic to hear that Andy provided such a professional service and left your home tidy. He will be delighted to know his hard work made such a positive impression.

Kind regards,
The Ventrolla Team

Bewertet mit 5 von 5 Sternen

Fab job!!

Many thanks to Ventrolla for my window installation. As seamless as the work previously carried out by this company, from initial survey through to window delivery. New wooden sash windows installed by Paul and John. A great job by them both and no mess left behind!! One of the best experiences of workers in the house!!

26. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Ventrolla

Dear Yvonne,

Many thanks for your lovely feedback! We are so pleased to hear you had another seamless experience with us, from survey through to installation. Paul and John will be delighted to know their work made such a positive impression, and that everything was left clean and tidy.

We really appreciate you taking the time to share your experience, and we look forward to helping you again in the future.

Best regards,
The Ventrolla Team

Bewertet mit 1 von 5 Sternen

Complete Incompetence from the…

Complete Incompetence from the technical team.

I called the technical team to get a blind size for my Ventrolla windows. I read them the plate details and they gave me a sizing code for the blind. I ordered a blind and it's the wrong size. This has cost me time and money.

21. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Ventrolla

Dear Simon,

Thank you for sharing your feedback, and we are sorry to hear that your experience hasn't met expectations.

Please be assured that your comments are being reviewed by our management team, and we will look to follow up further in due course.

We appreciate you bringing this to our attention.

Best Regards
The Ventrolla Team

Bewertet mit 5 von 5 Sternen

Lewis and Andy have just completed my…

Lewis and Andy have just completed my windows and what a pleasure they have been to have. They tidied up after themselves and respected my home and children. THANKYOU GUYS! keep up the good work, it makes a difference8

19. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Ventrolla

Dear Jenna,

Thank you for your lovely review!

It’s great to hear that Lewis and Andy made the experience a positive one. We are so pleased they treated your home with the care and respect it deserves, and that they left everything clean and tidy too.

We will be sure to pass on your kind words to them. Knowing their efforts made a real difference means a lot to the whole team.

Thanks again for taking the time to share your feedback, it’s truly appreciated!

Best regards,
The Ventrolla Team

Bewertet mit 5 von 5 Sternen

A big thank you!

A big thank you to Rob, James and Tyler for their help over the past two days. Really careful/thoughtful with dust sheets and tidying, and most importantly made look easy what was a technical and complex job (replacing sills with new hardwood, installing heavy new double-glazed sashes and making them shine!). Impressive - and even went above and beyond helping with something else, as well as giving a great demo on how the sashes can easily be removed for future maintenance with Ventrolla’s system. Wouldn’t hesitate to use again. Oh, and a special thanks to Paul Thorn as well for his precise and generous help all the way through, and to Gary Rowan for always being on it and responsive too 🙏

19. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Ventrolla

Dear Mark,
Thank you so much for taking the time to leave such a thoughtful and detailed review!
We are absolutely delighted to hear that Rob, James, and Tyler impressed you with their skill, care, and attention to detail throughout the installation. It’s fantastic to know they made a complex job look easy and left everything clean and tidy.
We will be sure to pass on your kind words to Paul and Gary as well, they will be so pleased to hear their support made a difference.

We really appreciate your recommendation and look forward to working with you again in the future.
Best Regards
The Ventrolla Team

Bewertet mit 5 von 5 Sternen

Impressive service from start to finish

Having had 1 window installed a year ago, we have just had 6 further sash windows replaced into the existing box frames by the very efficient, able and good natured team of Rob, James and Tyler who conducted themselves very professionally in executing a perfect installation. Our expectations were very much surpassed as the team solved some unexpected surprises found in the largest of the existing box frames, that needed to completely be re built. New wood involved in all the existing box frames was finished with a top coat although they team weren’t obliged to do so, leaving us with only a minimal amount of painting.
Emma Butler at Head Office coordinated and supported us and the Ventrolla team providing prompt information and back up as and when required. James patiently gave us a thorough demonstration on how to remove windows to re decorate.
Our whole experience with Ventrolla over the last months has been pleasant and impressive. We feel secure in the knowledge that in the unlikely event of a problem arising, that we will receive genuine and prompt attention.
The windows are impressive; an exact copy of those they replaced, including 2 magnificent ‘Venetian’ (triple sash) windows which are integral to the character of our late Edwardian house. We are delighted and pleased that we took this route to gaining double glazed sash windows.
If there was a small thing to improve the service provided, it would be to have a follow up team to finish up the painting.

7. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Ventrolla

Dear Nick & Sue,

Thank you for your kind and detailed review. We are so pleased to hear that Rob, James, Tyler, and Emma provided a smooth, professional experience and that you are delighted with the finished windows — especially the stunning Venetian sashes, which are such a key feature of your home.

It's always great to know when our team’s care and attention to detail make a real difference. Thank you again for choosing Ventrolla — we truly appreciate your trust and recommendation.

Best regards,
The Ventrolla Team

Bewertet mit 5 von 5 Sternen

Top quality service and product

I needed almost thirty replacement windows for a listed building in the north west of Scotland. Ventrolla were the only firm that would supply, fit and do all the paintwork themselves.
The architect advising me had specified new sashes and frames for all windows, but when it came to the full survey by Ventrolla before placing an order, they said that most of the frames were perfectly good, and others only needed new sills and lower stiles letting in. This saved about a quarter of the originally estimated cost.
The team of three led by Paul from Ventrolla Tayside did their work with meticulous attention to detail and dealt with a few unforeseen problems along the way without any fuss. And they cleaned up thoroughly at the end of each day.
We are delighted with the result and it was actually a pleasure to have such friendly skilled craftsmen who clearly take pride in their work.

24. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Ventrolla

Dear Keith,

Thank you for your kind words and for sharing your experience. We are so pleased we could offer a tailored solution that preserved your listed building and saved on costs. Paul and the Tayside team will be delighted to hear your feedback — they take great pride in their work.

It was a pleasure working with you, and we are thrilled you are happy with the result.

Best regards,
The Ventrolla Team

Bewertet mit 5 von 5 Sternen

Brilliant as usual

Brilliant as usual. Have used this company on a number of occassions for new doors and windows. Efficient and friendly staff - from Josh and Paul, undertaking the initial surveys, Emma in the office and Jakob and Noah who fiitted the actual new windows. I would certainly recommend Ventrolla to anyone.

8. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Ventrolla

Dear Alistair,

Thank you for your kind words and continued support – it truly means a lot to us! We are delighted to hear that you've had consistently positive experiences with our team. We will be sure to pass on your compliments to Josh, Paul, Emma, Jakob, and Noah – they will be thrilled to know their efforts made a difference.

We really appreciate your recommendation and look forward to helping you again in the future, should you need us.

Best Regards
The Ventrolla Team

Bewertet mit 5 von 5 Sternen

Good personal service

Good personal service from Jakob, Noah, Emma and Paul, thank you.

25. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Ventrolla

Dear DE,

Thank you for your kind words! We are so glad to hear you received great personal service from Jakob, Noah, Emma, and Paul. We will be sure to pass on your thanks to the team, they will really appreciate it.

Thanks again for your support!
Best Regards
The Ventrolla Team

Bewertet mit 5 von 5 Sternen

Excellent service from Ventrolla team

Excellent service from Ventrolla team. Carl and Dean were very professional and friendly. Very pleased with the installation.

21. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Ventrolla

Dear Alexandra,

Thank you for taking the time to leave such a lovely review. We are so pleased to hear you are happy with the installation and the service from Carl and Dean.

We really appreciate your feedback and support.

Best Regards
The Ventrolla Team

Bewertet mit 5 von 5 Sternen

Craftsmanship Expertise at it's finest

This company installed my windows from Mon, 07- Fri,11.07.2025. What can l say..., expertise at it's finest.
This company strives in what they do, fitting and installing double glazed windows and doors to an excellent standard. And it shows. Nothing was beyond their capabilities, as these workmen are trained to the highest calibre and the finishing results were out of this world. I'm not just saying it. During this very hot weather, these guys worked just as hard, they never tire or slumped. They kept the same 100% energy from the time they started until it was time to go home. If your staff are happy, it shows, as their dedication, drive and commitment to the job at hand was outstanding. Friendly, professional, hardworking young men. Lewis, Andy, George and Miles..., you should ALL be very proud of yourselves as l'm sure Ventrolla is just as proud to have you all as a asset to the company.
I would highly recommend this company to anybody, not just family and close friends without hesitation. These are incredible talented young men who take pride in themselves and their job, something that's lacking from a lot of young people these days. I cannot fault perfection, and that is exactly the experience l got from Ventrolla, Harrogate. They also clean up very well after themselves, incl vacuuming..., l kid you not! They were so good, I tried to get them to do my washing-up, but the Marigolds didn't fit. (Next time you're passing through)!
Continue to strive to be the best craftsman in the double glazed industry, as there's a lot of competition out there. I have experienced 'the best,' of 'the best' in Ventrolla, Harrogate.
Thank you again Lewis, Andy, George and Miles. It was an absolute pleasure having you all in our home for a week. The pleasure was all mine.

11. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Ventrolla

Dear Sonia,

Thank you so much for your amazing review, we’re thrilled to hear how pleased you are with the work carried out by Lewis, Andy, George, and Miles. Your kind words about their professionalism, dedication, and energy (even in the heat!) really mean a lot.

It’s great to hear you felt well looked after and that the team left everything clean and tidy, Marigolds aside. We’ll be sure to share your feedback with them; they’ll be proud to know their hard work made such a lasting impression.

Thanks again for choosing Ventrolla Harrogate and for recommending us so highly.

Best regards,
The Ventrolla Team

Bewertet mit 5 von 5 Sternen

Beautiful new window!

Ventrolla recently replaced my old wooden bay window and i could not be happier. I was worried about losing the vintage character but its even more beautiful than my original window! Great communication from the company and Wayne when planning. Carl and Dean did an amazing job during instillation; polite, quick and a perfect finish. Love my new window and couldn't recommend the company more!

27. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Ventrolla

Dear Lauren,

Thank you so much for your kind words. We're absolutely delighted to hear that you're so happy with your new bay window. Preserving character while improving performance is exactly what we aim for, so it's wonderful to know we hit the mark for you. We'll make sure Wayne, Carl, and Dean all see your lovely feedback. Thanks again for choosing Ventrolla and for your recommendation — it means a lot to us.

Warm regards,
The Ventrolla Team

Bewertet mit 5 von 5 Sternen

Great aftercare

Have written a review previously for Ventrolla, but coming back to revisit with another having needed to get their support for an issue with our residential windows - due to accidental damage not a defect with the installed unit. Paul and team reacted brilliantly to help us ensure the necessary repair was completed in amazing time and minimal disruption. I couldn’t have asked for more - heartily recommend.

30. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Ventrolla

Dear Luke,

Thank you so much for taking the time to leave this follow-up review. We're really pleased to hear that Paul and the team were able to support you so promptly and effectively, especially under unexpected circumstances. It's always our goal to minimise disruption and provide a responsive, reliable service, so we're delighted we could deliver that for you. We truly appreciate your continued trust in Ventrolla and your kind recommendation.

Best Regards,

The Ventrolla Team

Bewertet mit 5 von 5 Sternen

High quality installation

Rob, James and Tyler provided a great service. Friendly, courteous, and diligent, their work was to the highest standard.

19. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Ventrolla

Dear Stephen,

Thank you for taking the time to leave this feedback. We are really glad to hear Rob, James and Tyler made a strong impression, they are a great team, and it’s good to know their attention to detail and approach stood out.

We appreciate your support and hope you enjoy the results for years to come.

Best regards,
The Ventrolla Team

Bewertet mit 5 von 5 Sternen

Sash window repair

Rob and the team renovated 15 rotting sash windows for us and were incredibly, punctual, tidy and courteous throughout the job. Very professional outfit, and we are delighted with the results!

16. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Ventrolla

Dear Emily,

Thanks so much for your kind words. We are really pleased to hear you are happy with the sash window repairs. Rob and the team take real pride in their work, so it's great to know their effort and professionalism came through.

Best regards,

The Ventrolla Team

Bewertet mit 5 von 5 Sternen

Great customer experience

Timely, professional surveys and comprehensive quotations. Regular comms on order status. Work completed to a high standard, to schedule and by a team of helpful technicians.

21. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Ventrolla

Dear Mike,

Thank you for taking the time to leave this review. We are really glad to hear that you found the process smooth, from the surveys and quotes to the communication and final work. It's great to know our technicians left a good impression too.

We appreciate your feedback and hope to work with you again in the future.

Best regards
The Ventrolla Team

Bewertet mit 5 von 5 Sternen

Ventrolla sash window replacements

Hi, Kevin and Lindsay and wider Ventrolla team did a superb job at replacing old decayed Georgian sash windows with new modern double-glaze sash windows on my Grade 2 listed building. The windows not only reduce the sound (cannot hear the seagulls, shop alarms, or trucks) but help retain heat and reduce bills. They are also very aesthetically pleasing, enhancing the aesthetics of the property overall. You can also easily unclip the windows to clean or paint the exterior. I highly recommend Ventrolla for sash windows. Cheers, Hugh

25. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Ventrolla

Dear Hugh,

Thank you for the great review! We are so pleased you are happy with your new sash windows and that they are making a real difference to both comfort and appearance. Kevin, Lindsay, and the whole team really appreciate your kind words and recommendation.

Best regards,
The Ventrolla Team

Bewertet mit 5 von 5 Sternen

Rob, James, Tyler - sash fitting

Rob, James and Tyler were outstanding. Minimal fuss, flawless job, zero waste and clean-up.

22. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Ventrolla

Dear Laurence,

Thank you so much for your kind words! We are thrilled to hear that Rob, James, and Tyler delivered such a seamless and tidy fitting experience for you. We will be sure to pass on your praise to the team, they will really appreciate it.

Best Regards,
The Ventrolla Team

Bewertet mit 5 von 5 Sternen

Fantastic after sales service

I had some window upgrades done by Ventolla 15-20 years ago. They needed repainting but my previous decorator had retired and my new decorator did not know the maintenance routine. I telephoned customer services and sent photographs. The next day the installations manager came to my house to show me how it works. Thank you Zoey and Mark. That is unbelievable after sales service after all this time
John Watson

16. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Ventrolla

Dear John,

Thank you so much for sharing your experience, it really means a lot to us. We are so pleased we could help all these years later, and that Zoey and Mark were able to provide the support you needed so promptly.

It’s wonderful to hear that our commitment to aftercare made a lasting impression, even 15–20 years after your original installation!

We will be sure to pass your kind words on to the team.

Best regards,
The Ventrolla Team

Bewertet mit 5 von 5 Sternen

Fully recommend Ventrolla

Fully recommend Ventrolla. We had a sash window replaced and we were very happy with the service from start to finish. Email responses from the office are always very quick and Mark the joiner, and Paul and John the installers are professional and polite. Thank you.

16. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Ventrolla

Dear Monica,

Thank you so much for your kind recommendation! We are really pleased to hear that you were happy with the service from start to finish. It’s great to know that our office team were responsive and that Mark, Paul, and John made a positive impression with their professionalism and polite manner.

We will be sure to pass your lovely feedback on to the whole team.

Thanks again for choosing Ventrolla!

Best wishes,
The Ventrolla Team

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