We had Ventrolla install some new windows to match and update the original windows of our period property. From the offset, Ventrolla were efficient, professional and offered fantastic advice where ne... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The fitters, Justin and Martin were excellent: professional, friendly, hard-working and pleasant to have around. We are extremely happy with the work they have done and would recommend them to anyon... Mehr ansehen
Unternehmen hat geantwortet
Martin and Derek, the window installers, are highly skilled, very hard working, careful, considerate and tidy - it was a pleasure having them in my home. They went the extra mile - Martin taking care... Mehr ansehen
Unternehmen hat geantwortet
Omar refurbished and painted our Victorian wooden sash windows over 2 days last week and he has done a beautiful job. He is very friendly, respectful of our property and left everything very clean and... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Fensterinstallationsdienst
- auch in
- Fensteranbieter
- Fensterbaubetrieb
- Grundstückspflege
- Hersteller
- Türengeschäft
Vom Unternehmen geschrieben
Ventrolla is a UK specialist in heritage timber windows and doors, with over 40 years’ experience preserving, restoring and improving period properties. We are a national brand with regional hubs, specialist teams and workshops across the UK, renowned for our expertise in timber sash windows, casement windows and bespoke timber doors for listed buildings, conservation areas and Georgian, Victorian and Edwardian properties. We provide both expert timber window and door restoration and bespoke new timber windows and doors, helping property owners preserve architectural character while improving modern-day performance. Our restoration services include sash window restoration, timber window repairs, draught-proofing and the sympathetic upgrade of existing windows. We offer a range of glazing solutions to suit heritage properties and individual performance requirements, including single glazing, heritage distorted glazing, slim-profile double glazing and vacuum glazing. Our award-winning technology can improve thermal efficiency, reduce draughts and enhance acoustic performance, while maintaining the appearance and proportions of traditional windows. For properties where restoration is not suitable, we manufacture and install new timber sash windows, casement windows and bespoke timber doors, designed to complement the original architecture. Our expertise covers traditional Georgian, Victorian and Edwardian designs, as well as listed and conservation-area properties where planning and heritage considerations are important. We work with homeowners, architects, conservation specialists, developers and commercial clients across the UK, providing specialist advice, precision manufacturing and professional installation. Whether restoring original timber windows or specifying new heritage windows and doors, our approach combines traditional craftsmanship with modern technology.
New 10 Year Guarantee
You can rest easy with the Ventrolla 10 Year Guarantee
On completion of works you'll be given a care pack which amongst other things contains a 10 year guarantee certificate meaning you can relax and enjoy your new windows.
Kontaktinformationen
Ventrolla House, HG2 8PB, Harrogate, Vereinigtes Königreich
- 0800 027 7454
- info@ventrolla.co.uk
- www.ventrolla.co.uk
4,8
Hervorragend
906 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Smooth and professional service from…
Smooth and professional service from the start. Everyone incredibly responsive and flexible. Andy and Callum the installers were excellent and very careful and diligent with their work. Excellent company to deal with.
3. November 2025
Bewertung ohne vorherige Einladung
Antwort von Ventrolla
Dear RC
Thank you so much for your wonderful review. We are delighted to hear that you found the service smooth and professional from start to finish. It’s great to know our team were responsive and flexible throughout the process, and we will be sure to pass your kind words on to Andy and Callum, they’ll really appreciate it.
Thank you again for choosing us. It’s been a pleasure to work with you.
Regards,
The Ventrolla Team
Very happy customers again!
Ventrolla have been a pleasure to deal with. From the prompt visit for site survey and throughout the installation, Zoey coordinated everything perfectly. We were delighted to welcome back Carl, our installer from our previous Ventrolla work, because he is such a conscientious and highly skilled craftsman This time he was joined by Dean and also George, a young trainee. The team arrived on time every day and worked well together. Their craftsmanship has been exceptional. They were all so thoughtful and polite and went the extra mile to perfect our windows.
We would definitely recommend them!
22. September 2025
Bewertung ohne vorherige Einladung
Antwort von Ventrolla
Dear Carol,
Thank you so much for your wonderful feedback! We are delighted to hear that your experience with Ventrolla has been so positive once again. Zoey will be thrilled to know her coordination made the process smooth, and Carl, Dean, and George will be very proud to hear your kind words about their craftsmanship and professionalism. It’s always a pleasure to welcome returning customers and to see our team’s work appreciated.
Thank you for recommending us, we really value your continued trust and support!
Best Regards,
The Ventrolla Team
Outstanding work
The job was very organised and professional from start to finish. Zoey did a great job in communicating everything as the Project Co-ordinator and Carl and Dean the installers did an excellent job throughout the duration of the work with support from Adam. They ensured the work was completed on time and to a very high standard. I would definetly recommend Ventrolla to everyone
17. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Ventrolla
Dear Shaz Aslam,
Thank you so much for your fantastic review! We are delighted to hear that everything went smoothly from start to finish. Zoey, Carl, Dean, and Adam will be so pleased to know their hard work and communication made such a positive impact. We truly appreciate your recommendation and are thrilled you’re happy with the results!
Best regards,
The Ventrolla Team
Painless window and door improvements
Painless window and door improvements. Expertly done. Long over due, I shouldn’t nt have worried. No more drafts!
18. September 2025
Bewertung ohne vorherige Einladung
Antwort von Ventrolla
Dear Sarah,
Thank you for your lovely feedback! We are so pleased to hear that your window and door improvements went smoothly and made such a difference. It’s great to know you are now draft-free and enjoying the results. We really appreciate you taking the time to share your experience!
Best regards,
The Ventrolla Team
I had all my windows refurbished last…
I had all my windows refurbished last week, Rob, James, Tyler and Scott did a fantastic job. They kept me well informed whilst maintaining a safe environment and minimising dust. Brilliant. Definitely recommend.
16. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Ventrolla
Dear Sally,
Thank you so much for your kind review! We are delighted to hear that you are happy with your refurbished windows and the service provided by Rob, James, Tyler, and Scott. The team will be thrilled to know their efforts made such a positive impression. We really appreciate your recommendation and look forward to helping you again in the future!
Best Regards,
The Ventrolla Team
Excellent job
I had three replacement sashes fitted into existing frames. Site visits for quotation and measurement were efficiently done. There was quite a long lead time from ordering to installation, but this was fine for my situation. The company accommodated a last minute request for a change in design. Installation by Dave and James was faultless. They were tidy, efficient and courteous. New sashes are a big improvement on the old, blown draughty ones.
23. September 2025
Bewertung ohne vorherige Einladung
Antwort von Ventrolla
Dear Tim,
Thank you for your lovely review and for sharing your experience with us. We are so pleased to hear that you are happy with your new sashes and that the improvement is already noticeable.
We really appreciate your patience with the lead time and are glad we could accommodate your last-minute design change. It's great to hear that Dave and James delivered a faultless installation, we will be sure to pass on your kind feedback to them.
Thank you again for choosing Ventrolla. If we can help with anything else in the future, we’d be delighted to hear from you.
Best regards,
The Ventrolla Team
Great service from John and Paul
Window installed by John and Paul. They were professional, efficient, and left no mess at all. The quality of work is excellent. Very impressed!
6. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Ventrolla
Dear Daisy,
Thank you for your kind words and for taking the time to share your experience. We are thrilled to hear that you were impressed with the service from John and Paul.
We will be sure to pass on your feedback to them. Thanks again for choosing Ventrolla.
Best regards,
The Ventrolla Team
Completely satisfied with Ventrolla
Completely satisfied with Ventrolla, refurbished my original 1820s sashes back to full working order and structural integrity. Great experience from start to finish, completely understood the brief and on-board with retaining as much of the original material as possible whilst getting all sashes unstuck and properly draught-proofed. No pressure to replace windows which I had been quoted for elsewhere.
Most importantly, Justin did a fantastic job when it came to the refurbishment. Careful work, happy to explain and discuss as he was going along and gave me lots of tips for decorating the windows once I get to that stage. Also maximum effort to keep mess under control and make sure rooms were usable between days on separate windows.
If you want your windows refurbished and the whole process to be smooth and confidence inspiring, I can’t recommend Ventrolla enough.
6. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Ventrolla
Dear Paul,
Thank you so much for taking the time to leave such a detailed and thoughtful review. We are absolutely delighted to hear that you’re completely satisfied with the refurbishment of your original 1820s sash windows.
A special thank you for recognising Justin’s work, we will be sure to pass on your kind words.
Thanks again for your recommendation, it truly means a lot to the whole team.
Best regards,
The Ventrolla Team
A big thank you to Rob and Tyler for…
A big thank you to Rob and Tyler for being:-
informative, respectful, clean , tidy and very professional/
4. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Ventrolla
Dear Lester,
Thank you for your kind words!
We are delighted to hear that Rob and Tyler made such a positive impression.
Your feedback is greatly appreciated, and we will be sure to pass on your thanks to the team.
Best regards,
The Ventrolla Team
sash window installation
The installers (Andy Hartles and Martin Smith) carried out the work to a very high standard. They were efficient, personable and left no mess at all.
Very impressed.
22. August 2025
Bewertung ohne vorherige Einladung
Antwort von Ventrolla
Dear Richard,
Thank you for your fantastic feedback!
We are so pleased to hear that you were impressed with the work carried out by Andy and Martin. It's great to know they delivered a high standard of workmanship while being efficient, friendly, and tidy, exactly the experience we aim to provide.
We really appreciate you taking the time to share your experience.
Best regards,
The Ventrolla Team
High quality craftsmanship
Justin Murray from Ventrolla has overhauled about 18 windows in our house over three periods. The quality of work is excellent and Justin is prompt, professional and friendly and thoroughly cleans up afterwards.
Thoroughly recommend.
9. September 2025
Bewertung ohne vorherige Einladung
Antwort von Ventrolla
Dear Richard,
Thank you so much for your kind words and for taking the time to leave such a thoughtful review. We are delighted to hear that you've had a consistently positive experience with Justin over multiple visits.
Your recommendation means a lot to us, and we truly appreciate your continued trust in Ventrolla.
Best regards,
The Ventrolla Team
Excellence - start to finish
At every stage in our dealings with Ventrolla, we got all the information we needed from Technical Staff who made it easier for us to understand what to expect.
The installation was handled with great expertise by Allan & Lindsay and the finished quality is excellent. We appreciated their diligence in ensuring that protective coverings were suitable and the site was cleared at the end of each day.
Nothing was too much bother and the work was carried out to the highest standards. For anyone contemplating 'double glazing' we would not hesitate in recommending Ventrolla,
19. September 2025
Bewertung ohne vorherige Einladung
Antwort von Ventrolla
Dear BC,
Thank you so much for your wonderful feedback!
We are thrilled to hear that you felt well-informed and supported throughout the process, and that Allan and Lindsay delivered such a high standard of workmanship. Their attention to detail and care in maintaining a clean and protected workspace is something we really value, so it’s great to see that recognised.
Your recommendation means a great deal to us, thank you for choosing Ventrolla!
Best regards,
The Ventrolla Team
We have had windows in our Georgian…
We have had windows in our Georgian property installed by Ventrolla. The service has been outstanding from initial quote from Mark, ordering through to the hitch free installation by John and Paul. Would highly recommend this firm.
19. September 2025
Bewertung ohne vorherige Einladung
Antwort von Ventrolla
Dear Annie,
Thank you for your lovely review!
We're delighted to hear that you've had a great experience with Ventrolla, from Mark’s initial quote right through to the smooth installation by John and Paul. It's always a pleasure to work on beautiful Georgian properties, and your recommendation means a lot to the whole team.
Thanks again for choosing Ventrolla!
Best regards,
The Ventrolla Team
Very good service from the whole Ventralla team
Very good service from the whole Ventrolla team. Great installation from Paul and John, and a very clever solution from Davie who measured up. They found a way to put a window in a 300 year old house which had been bricked up for 100+ years and was wonky in every way imaginable. Thanks and well done also to Hayley for the helpful and flexible organisation and the after sale service on a previous job too.
15. September 2025
Bewertung ohne vorherige Einladung
Antwort von Ventrolla
Dear Craig,
Thank you for taking the time to leave such a great review! We are thrilled to hear you had such a positive experience with the Ventrolla team. Paul, John, Davie, and Hayley will be pleased to know their efforts were appreciated. Your kind words mean a lot to us, and we are always here if you need anything in the future.
Best regards,
The Ventrolla Team
Delighted with the service
Delighted with the service - Mark (who looked at our windows, assessed what needed done and provided a quote), and Allan and Lindsay (who carried out the work) were all fantastic - very professional, knowledgeable, helpful and friendly. We are delighted with our mix of new and refurbished sash windows. Thank you!
10. September 2025
Bewertung ohne vorherige Einladung
Antwort von Ventrolla
Dear Laura,
Thank you so much for your kind words! We are absolutely delighted to hear that you are happy with the service and the results. Mark, Allan, and Lindsay will be thrilled to know their professionalism and friendliness made such a positive impression. . If you ever need anything in the future, please don't hesitate to contact us.
Regards,
The Ventrolla Team
Timber sash and case double glazing
I had 4 single glazed windows replaced with Ventrolla timber sash and case double glazing. My experience from start to finish was seamless. Mark came out to do the estimates for the work. He kept me fully informed from the start to the installation date and all my queries were answered promptly. Paul and John replaced the windows. They were super friendly, performed the work really efficiently, to a very high standard and were really tidy. I couldn’t be more pleased with the new windows.
11. September 2025
Bewertung ohne vorherige Einladung
Antwort von Ventrolla
Thank you so much for your fantastic review!
We are delighted to hear that your experience with Ventrolla was seamless from start to finish. It's great to know that Mark kept you fully informed throughout the process and that all your questions were promptly answered.
We are also so pleased that Paul and John delivered such high-quality workmanship and made the installation process a positive one. We will make sure your kind words are shared with the whole team!
Thank you again for choosing Ventrolla.
Warm regards,
The Ventrolla Team
Ventrolla were great with us from start…
Ventrolla were great with us from start to finish from the quote to the completion. Zoey helped us with keeping us informed via email and Andy, our fitter, was pleasant and made sure everything was done professionally and left the rooms how they were when he came, thank you.
21. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Ventrolla
Dear Paige,
Thank you for your 5 Star review!
We are so pleased to hear that your experience with Ventrolla was smooth from start to finish. It’s great to know that Zoey kept you well informed throughout the process, and that Andy ensured everything was completed to a high standard while respecting your home.
We will be sure to pass your lovely feedback on to both of them. Thanks again for choosing Ventrolla, we really appreciate it!
Best wishes,
The Ventrolla Team
Excellent Job and First Class Service
I’ve just had works completed at my house by Ventrolla. The two gentleman who carried out the work, John and Paul, have done an excellent job. They were highly professional, very personable, and wholly expert in their field. My wife and I are absolutely delighted with our new doors and windows. We will certainly be using Ventrolla again in the near future. I highly recommend them!
9. September 2025
Bewertung ohne vorherige Einladung
Antwort von Ventrolla
Dear Sir Real,
Thank you for your wonderful review! We are delighted to hear that you are so pleased with the work carried out by John and Paul. It's great to know they delivered a professional, personable, and expert service.
We are so pleased you are happy with your new doors and windows, and we truly appreciate your recommendation. We look forward to working with you again in the future!
Warm regards,
The Ventrolla Team
Thorough renovation of sash windows on Grade II listed property
We were limited in what we were able to do to our sash windows due to Grade II listing. But our installer Justin did a very thorough repair and renovation. Every window now opens smoothly and easily and as an unexpected benefit the exterior noise is significantly reduced by the draughtproofing system (we were told this would be the case but still had not really expected it!).
Inevitably there is some dust created by the process, but Justin was very tidy and cleaned up each room after he had finished.
The only downsides of the Ventrolla is a long lead time and that the windows are only primed as part of the process, so you need to organise painting separately.
Overall we were very happy and would recommend Ventrolla if you want a thorough job.
8. August 2025
Bewertung ohne vorherige Einladung
Antwort von Ventrolla
Dear Richard,
Thank you for sharing your experience. We are so pleased Justin was able to restore your sash windows and that you are already noticing the benefits of smoother operation and reduced noise. We appreciate your feedback on lead times and painting, and will pass your kind words on to Justin.
Best regards,
The Ventrolla Team
Our whole experience from start to…
Our whole experience from start to finish has been amazing! Craftsmanship and service provided was exceptional and to top it off Paul and Stuart were really friendly guys, causing minimal distribution, who left our home immaculately everyday!
Overall fantastic service would recommend!
15. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Ventrolla
Thank you for your wonderful feedback! We are delighted to hear that you had such a positive experience from start to finish. It’s great to know that Paul and Stuart’s craftsmanship, professionalism, and friendliness made the process smooth and left your home spotless each day.
We truly appreciate your recommendation and will be sure to share your kind words with the team.
Best regards,
The Ventrolla Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.