Ventrolla Bewertungen 

906
•
TrustScore 5 von 5

4,8

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Paul and Nathan were the top standard in everything you would want, and these days is hard to find; polite, friendly, punctual, respectful, clean, tidy and honestly like something from the past. It ha... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We had Ventrolla install some new windows to match and update the original windows of our period property. From the offset, Ventrolla were efficient, professional and offered fantastic advice where ne... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The fitters, Justin and Martin were excellent: professional, friendly, hard-working and pleasant to have around. We are extremely happy with the work they have done and would recommend them to anyon... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Martin and Derek, the window installers, are highly skilled, very hard working, careful, considerate and tidy - it was a pleasure having them in my home. They went the extra mile - Martin taking care... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Fensterinstallationsdienst
  2. auch in
  3. Fensteranbieter
  4. Fensterbaubetrieb
  5. Grundstückspflege
  6. Hersteller
  7. Türengeschäft

Vom Unternehmen geschrieben

Ventrolla is a UK specialist in heritage timber windows and doors, with over 40 years’ experience preserving, restoring and improving period properties. We are a national brand with regional hubs, specialist teams and workshops across the UK, renowned for our expertise in timber sash windows, casement windows and bespoke timber doors for listed buildings, conservation areas and Georgian, Victorian and Edwardian properties. We provide both expert timber window and door restoration and bespoke new timber windows and doors, helping property owners preserve architectural character while improving modern-day performance. Our restoration services include sash window restoration, timber window repairs, draught-proofing and the sympathetic upgrade of existing windows. We offer a range of glazing solutions to suit heritage properties and individual performance requirements, including single glazing, heritage distorted glazing, slim-profile double glazing and vacuum glazing. Our award-winning technology can improve thermal efficiency, reduce draughts and enhance acoustic performance, while maintaining the appearance and proportions of traditional windows. For properties where restoration is not suitable, we manufacture and install new timber sash windows, casement windows and bespoke timber doors, designed to complement the original architecture. Our expertise covers traditional Georgian, Victorian and Edwardian designs, as well as listed and conservation-area properties where planning and heritage considerations are important. We work with homeowners, architects, conservation specialists, developers and commercial clients across the UK, providing specialist advice, precision manufacturing and professional installation. Whether restoring original timber windows or specifying new heritage windows and doors, our approach combines traditional craftsmanship with modern technology.

New 10 Year Guarantee

You can rest easy with the Ventrolla 10 Year Guarantee

On completion of works you'll be given a care pack which amongst other things contains a 10 year guarantee certificate meaning you can relax and enjoy your new windows.

Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

906 Bewertungen

5 Sterne
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4,8

Alle Bewertungen

(906)

62 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

Great service Ventrolla

John and Paul from Lockerbie installed new sash and case windows today. They were highly professional, very pleasant and carried out an excellent job, leaving my house as clean as when they arrived. Thank you John and Paul, I’m really pleased with your result.

MC, Edinburgh

15. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Ventrolla

Dear MC,

Thank you for taking the time to leave such a great review. We are delighted to hear that you are so pleased with your new sash and casement windows, and that John and Paul made the installation process a positive experience.

We will make sure your kind feedback is shared with them.

Warm regards,
The Ventrolla Team

Bewertet mit 5 von 5 Sternen

Now that’s service!

I think it was around two years ago I bought my sash and case windows from Ventrolla. Recently as I was using the simplex system to clean the windows inside and out one of the style securing screws broke. I went on Amazon to find a new one but could not find anything that matched. So I emailed Ventrolla to buy direct if I could? I got an instant reply and two free of charge replacements arrived two days later, now that’s service! Thank you Diane and Hayley for sorting me out hassle free, it’s very much appreciated. Brian, Glasgow

10. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Ventrolla

Dear Brian,

Thank you so much for your kind review! We are really pleased to hear that your Ventrolla windows are still serving you well after a couple of years, and even more so that Diane and Hayley were able to get things sorted quickly and hassle-free for you.

We will be sure to pass along your thanks to them, they will be delighted to know their help was appreciated.

Thank you again for your support, Brian!

Best wishes,
The Ventrolla Team

Bewertet mit 5 von 5 Sternen

Professional and expert

Ventrolla were recommended to us by friends and we found them to be both professional and expert in refurbing our sash windows. Paul Buttle demonstrated proper craftsmanship and gave the impression that he could tackle any issue to get a window working smoothly again. We would have no hesitation in recommending Ventrolla to others.

14. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Ventrolla

Dear MartinG,

Thank you so much for your kind words and for choosing Ventrolla on your friends’ recommendation. We're delighted to hear that you found our service professional and that Paul’s craftsmanship stood out. It’s great to know he left such a positive impression with his expertise and dedication.

Your recommendation means a lot to us, and we truly appreciate your support. If there’s ever anything else we can help with, please feel free to get in touch.

Best regards,
The Ventrolla Team

Bewertet mit 5 von 5 Sternen

Totally professional team

Rob,James and Tyler were a great team in every way. They were punctual, polite, considerate, went out of their way to be helpful. Most importantly their workmanship was excellent. I felt they really took pride in their work and went the extra mile to do the best job they could. I couldn’t really have asked for better.

18. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Ventrolla

Dear Margaret Noakes,

Thank you so much for your kind words. We're thrilled to hear that Rob, James, and Tyler made such a positive impression. It’s wonderful to know they were punctual, polite, and considerate, and that their dedication and pride in their work shone through.

We’ll be sure to pass your feedback along to them — it will mean a lot. If you ever need anything in the future, please don't hesitate to reach out.

Thanks once again for your lovely review

Best regards,
The Ventrolla Team

Bewertet mit 5 von 5 Sternen

Plan to use again

We needed to get two sash windows fixed and decided to use Ventrolla to also get its draught-proofing system. More than happy with the result - we're now tempted to have them install the system on all of our other windows too!

Engineer Justin was excellent, explained the work, any choices for us to make, was on time, corteuous and made sure the property was cleaned thoroughly afterwards.

3. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Ventrolla

Dear Craig McGlashan,

Thank you for your kind review. We're delighted to hear you're happy with the results and that Justin provided excellent service. If you decide to proceed with draught-proofing the rest of your windows, we'd love to help.

Best regards,
The Ventrolla Team

Bewertet mit 5 von 5 Sternen

Reliable and professional service at a reasonable price

We were very impressed with the service from Ventrolla. They maintained communication throughout and were very flexible with timing as we were having other building work done and requested a delayed delivery. We had had several other quotes at extortionately high prices but Ventrolla were very reasonable but gave good service and high quality windows.

12. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Ventrolla

Dear Rachael Scahill,

We really appreciate your feedback. It’s great to hear that our communication, flexibility, and pricing met your expectations. We’re delighted you’re happy with the service and the quality of your windows.

If you ever need anything else, we’d be happy to help!

Best regards,
The Ventrolla Team

Bewertet mit 5 von 5 Sternen

sash windows repair and replacement…

the 2 men who came (i cant remember their names) were very efficient and did a good job repairing and replacing the windows and worked in a very tidy way.
They didnt even take up my numerous offers of a drink!

6. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Ventrolla

Dear Barbara Kell,

Thank you for your kind words. We’re delighted to hear that our team provided efficient and tidy service. We’ll be sure to pass on your compliments—even if they did miss out on your generous drink offers.

Best Regards,
The Ventrolla Team

Bewertet mit 5 von 5 Sternen

Professional, thoughtful with high quality work

Had sash and case refurbished and replaced with double glazing in Edinburgh. Very impressed with the professionalism, high quality, hard work and thoughtfulness of Alan and Kevin.

3. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Ventrolla

Dear Anna,

We’re so pleased to hear you’re happy with your refurbished sash and casement windows. Alan and Kevin will be delighted to receive your feedback. Thank you for choosing us—we truly appreciate it!

Best regards,
The Ventrolla Team

Bewertet mit 5 von 5 Sternen

The window installation was made by…

The window installation was made by Scott and Andy. They made an excellent job of the work. Polite, quiet, efficient, tidy. Excellent troubleshooting skills.
A perfect job, well done.

6. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Ventrolla

Dear Mr C,

Thank you for your kind words and wonderful feedback. We're delighted to hear that Scott and Andy provided such an excellent service. We'll be sure to pass on your compliments to them.

If you ever need anything in the future, please don’t hesitate to reach out.

Best regards,
The Ventrolla Team

Bewertet mit 4 von 5 Sternen

Big thanks

A big thanks to Derek Oswald for his sterling work on our 4 windows and front door. He worked hard for 3 days, alone, and we are really pleased with the results. Great job.

21. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Ventrolla

Dear Mr Howard Smith,

We’re delighted to hear that you’re pleased with the results and that Derek’s hard work made a positive impact.

I’ll be sure to pass on your appreciation to Derek—he’ll be thrilled to hear it! If there’s anything else we can assist with in the future, please don’t hesitate to reach out.

Best regards,
The Ventrolla Team

Bewertet mit 5 von 5 Sternen

Good workers!

Damian & Ollie turned up at the promised day and time. They worked solidly for four days to repair, re-cord, draftproof and overhaul our 100-year old windows, 7 of them. All this was in the windiest, wettest weather, but they were not deterred. Ventrolla are not cheap and I'm not keen on their 100% upfront payment requirement, as a new customer with their worth unproven, but it is an investment I reckon will be worthwhile. Recommended.

20. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Ventrolla

Dear Terry Knight,

Thank you for sharing that Damian and Ollie provided a dedicated and professional service, even in challenging weather conditions. Your kind words about their hard work and craftsmanship are greatly appreciated.
If you ever need any further assistance, please don’t hesitate to reach out. Thanks again for your recommendation

Best regards,
The Ventrolla Team

Bewertet mit 5 von 5 Sternen

Rob, James and Tyler Window Fitting

Rob, James, and Tyler were absolutely professional and kind throughout the entire window fitting process. They paid great attention to every single detail, ensuring that everything was done to the highest standard. They also kept me well-informed at every stage of the job, explaining what they were doing and why. On top of that, their efficiency was impressive—the work was completed much faster than I expected without compromising quality. I highly recommend them to anyone looking for skilled and reliable fitters

20. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Ventrolla

Dear Hikmet Buluttekin,

Thank you for your fantastic review. We’re thrilled to hear that Rob, James, and Tyler provided such a professional and efficient service while keeping you informed throughout the process. Your recommendation means a lot to us.

If you ever need anything in the future, please don’t hesitate to get in touch.

Best regards,
The Ventrolla Team

Bewertet mit 1 von 5 Sternen

Had to pay all monies up front

Had had someone come round to give me a quote. When the technical guy came round the quote was doubled as the previous man no longer worked for the company. Waited weeks for an installation date. Did the work and had a gap between the sill and house. Came back after a couple of days to fix. Apologies new worker. Should have checked before leaving. Have new bits but not sure primed properly as wood looks bare outside.

18. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Ventrolla

Dear Louisa Hewitt,

Thank you for sharing your experience. We’re sorry to hear about the issues you encountered, and we appreciate you bringing them to our attention. We will look into this matter to understand what happened and ensure it is addressed properly.

If you have any further concerns, please don’t hesitate to get in touch, and we’ll do our best to assist you.

Best regards,
The Ventrolla Team

Bewertet mit 5 von 5 Sternen

Andy Miles and George Ventrolla Widow Fitting

Andy Miles and George arrived at our home to fit a new window. From strat to finish they were professional and polite. They kept us updated on the job throughout the day. The window is fantastic. they went above an beyond hoovering our top landing as well as the room they were working in and they also cleared the moss of the flat roof when they cleared the wood shavings from the window installation. From the initial visit from Ventrolla to price the job they have helped me get my planning permission for the window and kept me updated throughout the production process

19. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Ventrolla

Dear Dennis,

Thank you so much for your kind words. We’re delighted to hear that Andy, Miles, and George provided such a professional and considerate service. It’s great to know that you’re happy with your new window and that our team went the extra mile to keep everything tidy for you.
If you need anything in the future, don’t hesitate to get in touch.

Best regards,
The Ventrolla Team

Bewertet mit 5 von 5 Sternen

Excellent service

Ventrolla has recently installed replacement windows in our Regency period house. The old windows were original to the house & although in good condition for their age were difficult to carry out maintenance, cold & didn’t block out traffic noise. We had looked at various options before finding Ventrolla but they all meant we would loose the original shutters.
From survey to installation Ventrolla has provided a quality service and after agreeing the contract we were kept up to date at all stages.
The team who installed the windows, Scott and Andy, were very skilled as old houses never seem to have straight lines. They were respectful to both us and our house, always leaving everything tidy and making sure we could use rooms on an evening.
I am pleased we eventually found Ventrolla as we could not have compromised on what is best for our home.

11. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Ventrolla

Dear Sue Davidson,

Thank you for your wonderful feedback. We’re so pleased to hear that you had a great experience with our team and that your new windows have met your expectations. Scott and Andy will be delighted to know their craftsmanship and care were appreciated.

If you ever need anything in the future, please don’t hesitate to reach out.

Best regards,
The Ventrolla Team

Bewertet mit 5 von 5 Sternen

Chessel Street door refurbishment…

Rob and James refurbished our front door. They both introduced themselves on arrival and talked us through the process of what they were going to do. Very clean as they worked and apologised about the noise. Showed us all the work carried out and completed a great job. Thank you.

14. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Ventrolla

Dear Mrs Wynne,

Thank you for your kind words. We’re delighted to hear that Rob and James provided a professional and considerate service while refurbishing your front door. We’ll be sure to pass on your feedback to them.

If you ever need anything else, please don’t hesitate to get in touch.

Best regards,
The Ventrolla Team

Bewertet mit 4 von 5 Sternen

it was an experience

it was an experience! I cannot fault Jake and Ollie at all, they were absolutely brilliant. But the whole process took WAYYYY longer than promised or expected from the initial confirmation of works. I know this is due to their heavy workload, which says something about them as a company being so busy (which is really good and encouraging in this day and age) but I really wish I'd know when I paid my deposit in July that works wouldn't get started until late January! As I said, Jake and Ollie were amazing and despite it being so cold and wet (Wales you know!) they did their best to make sure I was as comfortable as could be. Worked cleanly, very polite and engaging and all round an absolute pleasure! Windows are lovely too!

20. Januar 2025
Bewertung ohne vorherige Einladung
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Antwort von Ventrolla

Dear Gill Head,

Thank you for your honest review. We’re so pleased to hear that Jake and Ollie provided such a great experience and that you’re happy with your windows. We truly appreciate your patience with the timeline and understand that delays can be frustrating. Your feedback is invaluable, and we’ll take it on board to improve communication in the future.

If you need anything further, please don’t hesitate to reach out.

Best regards,
The Ventrolla Team

Bewertet mit 5 von 5 Sternen

The lads from Ventrolla are at my home…

The lads from Ventrolla are at my home this week installing my new windows. I’m so pleased with the work they are doing. It’s so cold and wet outside but nothing stops them. All very polite and considerate and leave my home so tidy I don’t even have to tidy up when they leave. The workmanship is excellent and nothing is too much trouble for the lads.
Andy, Miles, Lewis and George you have done a wonderful job. Thank you so much. You’ve made such a difference

Jackie In Bournville

12. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Ventrolla

Dear Jackie Twigg,

Thank you very much for your kind review, we're thrilled to hear how pleased you are with the installation and the team’s hard work. Andy, Miles, Lewis, and George will be delighted to know their efforts made such a difference. We truly appreciate your kind words about their workmanship, professionalism, and attention to detail—especially in these cold and wet conditions. Enjoy your new windows, and thank you for choosing Ventrolla.

Best Regards,
The Ventrolla Team

Bewertet mit 5 von 5 Sternen

Absolutely amazing service from start…

Absolutely amazing service from start to finish. Scott and Andy were a pleasure to have in the house and were so tidy we hardly knew the had been! Would definitely recommend Ventrolla if you need window repairs!

17. Januar 2025
Bewertung ohne vorherige Einladung
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Antwort von Ventrolla

Dear Consumer,

We're delighted to hear that you had such a great experience with Scott and Andy. I'll be sure to pass on your kind words to them. If you ever need anything in the future, we'd be happy to help. Enjoy your beautifully restored windows.

Best Regards,
The Ventrolla Team

Bewertet mit 5 von 5 Sternen

Windows and door replacement

Excellent service. Replaced a badly fitting door, and installed reproduction double glazed windows. Looks fantastic and the room is much warmer. Would highly recommend.

31. Januar 2025
Bewertung ohne vorherige Einladung
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Antwort von Ventrolla

Dear K Murray,

We're so pleased to hear you're happy with your new door and reproduction double-glazed windows. It’s great to know they’ve made a difference in both appearance and warmth. We truly appreciate your recommendation.

Kind Regards,
The Ventrolla team

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