Visited V12 Sports and Classics in Stoke-on-Trent to look at a car. The atmosphere at the dealership was pleasant, and everyone was approachable, making it easy to ask questions. Rich was very helpful... Mehr ansehen
Unternehmen hat geantwortet
Meir Heath Garage, ST37PG Stoke-On-Trent, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Visited V12 Sports and Classics in Stoke-on-Trent to look at a car. The atmosphere at the dealership was pleasant, and everyone was approachable, making it easy to ask questions. Rich was very helpful... Mehr ansehen
Unternehmen hat geantwortet
The dealership had a good atmosphere, and the showroom was welcoming. The staff were great to deal with during my visit. I would return to V12 Sports and Classics Stoke-on-Trent in the future when sea... Mehr ansehen
Unternehmen hat geantwortet
Changed my review here. Initially I thought I was running into the odd issue. However they had some great staff that sorted the potential issues. Sophie Key in particular should be getting promote... Mehr ansehen
Unternehmen hat geantwortet
Aftersales complete joke do not buy warranty sat on phone 3 days running for 1hr each day (your call will be ansewered in order) sales pick up imediatly but tgen put uou back on hold e mails unanswer... Mehr ansehen
Unternehmen hat geantwortet
V12 Sports and Classics are the UK’s fastest growing, independently owned Used Car Supermarket and sell the best quality used cars at the lowest prices in the UK! Hinckley | Wolverhampton | Stoke-on-Trent | Worksop
Meir Heath Garage, ST37PG, Stoke-On-Trent, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 98 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very smooth process from spotting the car, reserving it and then collecting.
Max especially was a credit to the V12 company. Professional and polite even for his young age. Never felt pressured to take any extras with my reasons why being accepted.
Highly recommend this company if you are looking for a good 2nd hand vehicle. Best I have ever used. Wife is made up with her new wheels.
Thanks!!

Antwort von V12 Sports And Classics - Stoke
Very happy with the service received today.

Antwort von V12 Sports And Classics - Stoke

Antwort von V12 Sports And Classics - Stoke
Start to finish great clear communication about the vehicle - good information about purchasing process - excellent reception at dealership from Max! Highly recommend this garage

Antwort von V12 Sports And Classics - Stoke
It was a great experience with V12 buying my car from them. The staff are very welcoming and led me through all I needed to know about the car over the phone. And even when the car I wanted was not available at the branch close to me, they made things a lot easier by bringing the car closer to me. Now that is good and quality service. Thanks specially to Jack for making the process seemless.

Antwort von V12 Sports And Classics - Stoke
Excellent service from start to finish. Jack and Zac were very professional. Easy to reserve car, all questions (and I had plenty) were answered, very good knowledge and patience ! Test drive was a good distance and arranged straight away.

Antwort von V12 Sports And Classics - Stoke
Bought £17k car from Stoke which was in for repair within 3 weeks as both driver screens failed. 5 x weeks later with no definite date for repair, I finally rejected the car for refund.
I even emailed the 2024 Young Entrepreneur of the year MD who couldn’t even be bothered to reply.
Very difficult company to contact if there are issues and a very stressful experience which I will never repeat with them.
I accept problems can occur with any car but it’s how that problem is dealt with that’s the most important thing and V12 were sadly lacking.

Antwort von V12 Sports And Classics - Stoke

Antwort von V12 Sports And Classics - Stoke
The whole experience was great from start to finish it was very relaxed.
Jack was very professional made us feel at ease.
We came away very happy with our car and the service we received thank you

Antwort von V12 Sports And Classics - Stoke
Jack was a superb help! Thank you!

Antwort von V12 Sports And Classics - Stoke
I purchased a car at the start of May 2025 and the sales process was quick and efficient, however the preparation of the cars is questionable, and the aftercare service is non-existent.
If you purchase a car please bear in mind:
1) If a car is due or overdue a service they will not service it or negotiate on price - the car I purchased was 5 months overdue for a service having last been serviced in December 2022 and had been due in December 2024, they would not service it nor would they negotiate on price with this fact in mind, therefore I had to get this serviced myself at a cost of over £560 after taking delivery.
2) No documentation was sent through for the warranty, I chased this with V12 on the 27th May and have had no response despite me chasing again.
3) It has become clear after speaking to the warranty underwriter directly (as V12 will not respond) that I was mis-sold the warranty, the claim limit I was advised of at the point of sale was the purchase price of the car, this is not true, despite their being an overall limit of the purchase price the claim limit of each claim is actually £2000.
4) I have asked V12 if I can cancel the warranty due to the above and have the money paid to date returned – again, no response despite me chasing.
5) No V5C has been issued by the DVLA as of yet and it is beyond their current processing timeframes for both online and post applications, again I contacted V12 to find out how they carried out the transfer of ownership so I can take this up with the DVLA and if they can supply the new keepers supplement, again, no response despite me chasing.

Antwort von V12 Sports And Classics - Stoke
Great service and really friendly people 10/10!

Antwort von V12 Sports And Classics - Stoke
Jack was really friendly and helpful throughout the whole car-buying process. He took the time to understand exactly what we needed and made sure everything was tailored to our preferences. He was patient, informative, and made the experience smooth, Thanks to Jack, we drove away in our new car feeling confident and happy. Highly recommend!

Antwort von V12 Sports And Classics - Stoke
From our first visit yesterday where we discussed the car we liked with Max, to today where we spoke to Jack and Kobi, the experience has been excellent.
James accompanied us on a test drive which went well.
Also spoke to Zac the manager and we never felt any pressure to buy. They left us to decide between ourselves whether we wanted to buy the car or not.
We realised it was too good a car to pass on and a good price.
We would definitely recommend V12 Sports and Classics of Stoke on Trent.

Antwort von V12 Sports And Classics - Stoke
Kobi handled everything superbly, swift and easy.
Everyone at the dealer was welcoming, will be back!

Antwort von V12 Sports And Classics - Stoke
It was a smooth and great dealings, plus the staffs are friendly

Antwort von V12 Sports And Classics - Stoke
Salesman Kobi was so professional and knowledgeable doing his best to make my dream car come true couldn’t have asked for more

Antwort von V12 Sports And Classics - Stoke
On pick up they tried to change the part ex value !
Very hard sell on extras
Not a great experience

Antwort von V12 Sports And Classics - Stoke
Cobi was very efficient pleasant great service and informative.

Antwort von V12 Sports And Classics - Stoke
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.