Really good customer service, which is rare these days. There was a delivery issue for our order, which UltraLEDs fixed immediately by sending a second parcel, and collecting the first free of charge.... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Really good customer service, which is rare these days. There was a delivery issue for our order, which UltraLEDs fixed immediately by sending a second parcel, and collecting the first free of charge.... Mehr ansehen
Unternehmen hat geantwortet
Fantastic experience with Ultra LEDs from start to finish. I wasn’t completely sure what I needed for my project, but Katy was absolutely brilliant throughout the whole process. She took the ti... Mehr ansehen
Unternehmen hat geantwortet
Amazing LED’s. I’ve got the Neon RGB-W version, looks beautiful when turned. Build quality is very good and Ultra LED’s has all the required components plus many different options. Sales were really... Mehr ansehen
Unternehmen hat geantwortet
They've sent the LED tile trims quickly, but FedEx messed up and failed to deliver for a couple of days, not even showing up when they said they would. I've reached to UltraLEDs, spoke to Jack, and he... Mehr ansehen
Unternehmen hat geantwortet
Ultra LEDs boast over 15 years worth of experience in providing the best quality LED lights around.
Southfield Industrial Estate, Praed Road, Trafford Park, M17 1SJ, Manchester, Vereinigtes Königreich
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Tom helped us immensely, walked us through exactly which product we needed and assisted us through the whole process. Delivery was quicker than expected too!
Fantastic Company, great product with step by step guides and videos on how to set your lighting up. Customer service is great and very responsive when required, special mention to Thomas Humpreys who was particularly helpful. Highly recommend!
It is so much pleasure to purchase something from a company with such a polite, helpful customer orientated manner and attitude. I will definitely be back for my next purchase and will open an account then. Thank you Ultra LEDs
Great people to deal with from start to finish and explained everything really clearly.
Special shout out to Thomas in sales.
Responsive and efficient customer service.
Excellent customer service and top quality products. We kitted out our whole restaurant from Ultra LED and everyone loves the vibe.
Brilliant service! I’d missed something off my order and had to pay postage twice. They quickly updated my order so it’s sent together and refunding one of my postage charges.
Great quality equipment and arrived very quickly. Would use again!
Very helpful, I needed to buy led strip to down light wood panels but the conventional ones of Amazon wouldn’t work for me in this situation. I wasn’t sure what I needed to purchase to get started so I contacted the team where Thomas was very helpful and let me know exactly what products I needed to buy to get the results I wanted.
Spoke with Harry at Ultra LEDs and listening to my requirements and offered sound options, also explaining where I had details. Received the goods and fitted perfectly.
Swift response and resolution, Thomas replied immediately and resolved the problem very well. Thanks
Absolutely brilliant service! Ben Wheeler, Harry Butler Jack Bennett and Thomas Humphreys all helped me with my queries and resolved the issue I was having. LED lights are lovely and work perfectly in my cinema room! Thank you all!
I needed a driver for cooker hood leds.
Tried the usual appliance spares bods who wanted all sorts of numbers. Even after giving them every number on ID sticker they wanted more numbers! What was really annoying was they wouldn't accept a photo of ID.
Found Ulta LEDs. Told them what I needed and they supplied a driver, which cost less than £10! I now have lights again.
Very quick and courteous service from Mr Humphreys.
Sophie was my point of contact with my order. She did all that she could to try and resolve the part that I needed. I chose the wrong item but nothing was too much trouble. Would recommend this company and that’s something that I don’t normally do.
Tom was very helpful and friendly. He corrected my error in selecting the wrong driver without being patronising. Everything was handles swiftly and efficiently.
Dont usually leave reviews, but the customer service was amazing!!
Absolute pleasure to deal with, replacments sent and recieved in less than 24hrs!!!
Great product too.....
I recently purchased some festoon lights from Ultra LEDs and had fantastic customer service from Harry B throughout. Really pleased and thanks so much!
Purchasing LED lighting solutions can be very confusing given there are so many options on the market and compatibility between components is not always clear. I've used UltraLEDs on several occasions now and found it best to contact them direct and explain what your trying to achieve. The sales team are very helpful coming up with a solution and will provide a bespoke quotation. This ensures you have all the correct items prior to installation and can save a lot of frustration & additional cost if your electrician has to stop work due to missing cables, connectors or wrong drivers etc. Prices are competitive but make sure you spend at least £75 each time to get free delivery.
I've made several purchases recently and all of the products have been excellent in both their quality and functionality. My thanks go to Thomas for helping out with a recent delivery issue (not their fault, entirely down to their carrier). It's refreshing to find someone who actually takes ownership of the problem and sorts it out for you rather than telling you to contact the courier yourself.
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