Cant not fault the customer service I got from Daniel Armstrong, we had numerous emails beck and for until he and myself was happy with the products I was buying. And very happy with the fast delivery... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Amazing LED’s. I’ve got the Neon RGB-W version, looks beautiful when turned. Build quality is very good and Ultra LED’s has all the required components plus many different options. Sales were really... Mehr ansehen
Unternehmen hat geantwortet
Amazing customer service - top company to use and will definitely use again. Daniel made my call so easy and dealt with my specific needs- massive well done.
They've sent the LED tile trims quickly, but FedEx messed up and failed to deliver for a couple of days, not even showing up when they said they would. I've reached to UltraLEDs, spoke to Jack, and he... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Ultra LEDs boast over 15 years worth of experience in providing the best quality LED lights around.
Kontaktinformationen
Southfield Industrial Estate, Praed Road, Trafford Park, M17 1SJ, Manchester, Vereinigtes Königreich
- 01615079249
- enquiries@ultraleds.co.uk
- www.ultraleds.co.uk
Hat 75 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Good service and knowledgable staff
Meeting and chatting with Tom and him going through everything with us and even the integration into an existing smart light system.
Fast quick delivery
Fast quick delivery all the Led strips, Led tracks and Plaster in Downlights have been of good quality and looks great
awesome service
Called up needing goods next day, the where very helpful and sorted on a pre 9 for me ..... deffo be back for more.
Great customer service
Cant not fault the customer service I got from Daniel Armstrong, we had numerous emails beck and for until he and myself was happy with the products I was buying. And very happy with the fast delivery I got. I wouldn’t hesitate too us this company to friends.
jack is always on hand to advise and…
jack is always on hand to advise and help where he can never an issue, deliveries come when they are meant to,
Customer service on another level 👊
Amazing customer service - top company to use and will definitely use again.
Daniel made my call so easy and dealt with my specific needs- massive well done.
Good service and advise
How buying stuff should be.
These guys are great. Great communication, quality product and fast delivery. A pleasure.
Product won’t stick on a surface…
Product won’t stick on a surface pointing downwards and having to use other fixings/staples to try and stop the led strips falling off. May well be 3M but it’s not got the adhesion that it needs.
Really helpful team!
Jack was super helpful in answering my questions on what to order - and really quick in responses! Would buy from again!
Jack Harrison was really excellent when…
Jack Harrison was really excellent when discussing what i need for the small project i had going on at home, this is not the first time of dealing with Ultra LEDS and wont be the last
Some of the best customer service I…
Some of the best customer service I have ever experienced. I had several queries during my project and the team at Ultra LEDs were always quick to respond with really useful guidance. Where I have ordered the wrong items they have also been very helpful with returnsi
Unfortunately
Unfortunately, I will never use this branch again. There is a woman working there with large glasses and black hair who always seems unhappy and never smiles. It’s impossible to know what kind of mood she will be in.
During my first visit, she created a customer account for me but mixed up all my details my name, surname, email and address. On my second visit, nobody in the store could even find my account in the system. Fortunately, I had a paper invoice from the previous visit and brought it with me, so we were eventually able to identify the purchase.
However, the real issue appeared when I tried to return some unused profiles. I was told that those items did not exist in the system at all. It seems they were sold to me but never entered into the system. Because of this, I was unable to return them.
The staff member simply looked at me with a blank face and offered no solution at all.
Based on this experience, I will not be using this company again and unfortunately cannot recommend it to others.

Antwort von Ultra LEDs
2nd time purchase from this company
2nd time purchase from this company, first class service from Jack Harrison-Jones, very helpful order placed in two minutes and shipped to Northern Ireland, Brilliant!!

Antwort von Ultra LEDs
The best customer support I've ever…
The best customer support I've ever come across! Solved an issue with kit purchased back in 2024!

Antwort von Ultra LEDs
Great support
Great support , great service , Hassan showed us how to connect and rig up the system which has made our work easier !
Thank you very much

Antwort von Ultra LEDs
Amazing LED’s
Amazing LED’s. I’ve got the Neon RGB-W version, looks beautiful when turned. Build quality is very good and Ultra LED’s has all the required components plus many different options. Sales were really helpful with me selecting the right stuff and putting the order through. Fast next day delivery.

Antwort von Ultra LEDs
Excellent assistance from the support…
Excellent assistance from the support team of Jack Harrison Jones and Daniel. They helped a great deal in getting my Media Wall sorted out.

Antwort von Ultra LEDs
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
I recently used Ultra LED Lighting Company and couldn’t be happier with the high-end, bespoke service they provided from start to finish.
After researching many different companies, I can honestly say they were the best by far. The team were professional, knowledgeable, and really took the time to understand exactly what I wanted. The quality of the LED products and attention to detail truly stood out.
I highly recommend them for any LED work you may be considering, whether for your home or business.

Antwort von Ultra LEDs
Ordering LEDs for my kitchen felt like…
Ordering LEDs for my kitchen felt like a really overwhelming task, no idea what I'd need! I found a tutorial online, but couldn't quite match up what it said I needed to the products on the site. I emailed, not expecting a reply quickly if at all, but Hassan got back to me in a flash with the products I needed and a payment link, and when I told him I'd already gone ahead and ordered what I thought I needed (back to the fact I didn't think anyone would reply!), he helped troubleshoot and doublecheck that my order would work as intended. Goods arrived in less than 24hrs. Excellent customer service.

Antwort von Ultra LEDs
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







