Topflight Bewertungen 

2.012
•
TrustScore 4.5 von 5

4,6

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Our holiday to Italy with Topflight was excellent. We were travelling around using trains and everything went smoothly, all transfers, pick ups, etc. Reps were very friendly and informative. Checki... Mehr ansehen

Bewertet mit 4 von 5 Sternen

I recently enjoyed a one-week guided holiday with Topflight to the Basque region of Spain.Our local guide and tours were first-class,and the hotel was good.Overall the evening meal was best forgotten.... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We spent a fabulous week at the Kristal Palace Hotel in Rive del Garda. I would highly recommend this hotel for location, comfort and service. The quality of food served was top notch. We also took... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Our recent tour ‘Taste of Puglia’ was an amazing experience. From the moment we landed until the final farewell dinner, Stefano managed every detail with calm, professional precision. Hotel check-in... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Reise & Urlaub

Informationen, die aus verschiedenen externen Quellen stammen

We at Topflight are proud to be a fully Irish-owned company and a market leader in providing quality holidays both to summer destinations as well as having an award-winning ski programme. A fully licensed & bonded company and trusted by holidaymakers for over 40 years, you can book with confidence with Topflight.


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

2012 Bewertungen

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1 Stern

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4,6

Alle Bewertungen

(2.012)

317 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

Small operator but well organised

Topflight was well organised and reps were on hand to help with any questions. Booked through Club world in Newry and would not hesitate to use them again.

7. September 2026
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Antwort von Topflight

Thank you so much for your lovely feedback.

We’re delighted to hear that everything was well organised and that our team was on hand whenever you needed them. It’s also wonderful to hear you had such a positive experience booking with Clubworld Travel in Newry.

Thank you for choosing Topflight and we hope to welcome you on another holiday with us again soon.

Kind regards,

Amy

Bewertet mit 5 von 5 Sternen

Excellent service

Great service good local knowledge of the area.
Hotel staff exceptional

6. September 2026
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Antwort von Topflight

Thank you for your kind feedback!

We are delighted to hear everything went well and that the hotel staff were exceptional.

We hope to welcome you back in the future.

Kind regards,

Amy.

Bewertet mit 5 von 5 Sternen

Everything about Topflights performance…

Everything about Topflights performance was brilliant but unfortunately the food in Splendid Palace Hotel was way below the quality which was previously enjoyed there and regular travellers to that hotel har the same opinion. A new policy there was that each travel company was allowed the same tables for each meal which cut off access to having the odd meal on the balcony overlooking the Lake which was in the past a real treat. Malcolm the guide gets a big 5 stars .

1. September 2026
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Antwort von Topflight

Thank you for taking the time to share your feedback with us, Joseph.

We’re delighted to hear that you had a lovely holiday and, in particular, that Malcolm’s efforts helped make your experience a positive one. We’ll be sure to pass your kind comments on to him.

We are, however, very sorry to hear about your experience with the food and seating arrangements. We appreciate you bringing this to our attention and will be raising your comments with the hotel management so that these concerns can be reviewed and addressed.

Thank you again for your valuable feedback. We very much hope to have the pleasure of welcoming you on another Topflight holiday in the future.

Kind regards,

Amy

Bewertet mit 5 von 5 Sternen

Stefano an amazing tour guide.

I really enjoyed my stay at the Relais Porta del Sud.Its a beautiful hotel.The staff are very friendly & so helpful but especially Disyree.I enjoyed chatting to her at breakfast.The food was very good & a great choice.I got to taste so many delicious dishes.Our tour manager was Stefano & he was just amazing.His knowledge on all subjects was just fantastic.No question went unanswered. I would highly recommend this trip to anyone,especially if your lucky enough to get Stefano as your guide.

29. August 2026
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Antwort von Topflight

Thank you for such wonderful feedback!

We are delighted to hear you had a fantastic holiday with us and thank you for such kind comments for Stefano, the hotel and staff.

We do hope to welcome you back in the near future.

Kind regards,

Amy.

Bewertet mit 5 von 5 Sternen

A taste of Puglia

From the moment we arrived and were greeted by our cheerful tour leader Stefano this trip was flawless. The hotel Relais Porto del Sud was ideally situated as a base for the coach tours and the helpful and pleasant staff were always on hand to drive us into Ostuni as required. Food was excellent and allowed us to sample a range of local produce and cuisine. A highlight of our trip was our tour leader Stefano. His humour, knowledge and passion for the region were inspirational. His care, attention and patience were exemplary and indeed any group that get Stefano as a tour leader are fortunate. He is an asset to Topflight.

29. August 2026
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Antwort von Topflight

Thank you for such kind feedback!

We are delighted to hear you had a wonderful holiday with us down in Puglia and thank you for your kind comments for Stefano.

We do hope to welcome you back again in the near future.

Kind regards,

Amy.

Bewertet mit 5 von 5 Sternen

The staff in Sorrento were outstanding…

The staff in Sorrento were outstanding so helpful, friendly and knowledgeable. Special thanks to Lorna who was so helpful to my disabled husband and I at the airport. Will definitely travel with topflight again.

31. August 2026
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Antwort von Topflight

Thank you for your kind feedback.

It is fantastic to read such lovely comments about our resort team and thank you for highlighting their efforts, we appreciate it.

We look forward to welcoming you back in the near future.

Kind regards,

Amy.

Bewertet mit 5 von 5 Sternen

Brilliant experience

Everything from beginning to end was so well organised. Everyone was so professional & well informed. Bristol Hotel is perfect in every way. We were so well looked after by Topflight from the minute we were met at the airport. Highly recommend

1. September 2026
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Antwort von Topflight

Thank you June for your kind feedback.

We are delighted to hear you had a wonderful experience with us and thank you for taking the time to share your thoughts. We appreciate it.
Also, we couldn't agree more, the Bristol hotel really is perfect in every way!

We hope to welcome you back in the near future.

Kind regards,

Amy.

Bewertet mit 5 von 5 Sternen

Topflight ‘A taste of Puglia’

What a wonderful holiday we experienced last week in Puglia! It really was ‘A Taste of Puglia’ in every respect. The tour was organised exceptionally well, mixing different experiences & activities that were thoroughly enjoyable & well paced. The hotel was a traditional Masseria - full of charm with helpful staff in a peaceful relaxing setting. The food, as we had hoped, was traditionally Italian and plentiful. But the main highlight of our holiday was the wonderful Stefano, our tour leader. He was extremely knowledgeable and so well organised, watching out for each one of us - always with friendliness and humour. He has given us the best memories of this holiday!

29. August 2026
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Antwort von Topflight

Thank you very much for such kind feedback!

We are delighted to hear you had a great experience with us on the Puglia tour. Also, thank you for the special mention for Stefano - he will be thrilled to hear this lovely feedback and we are grateful for you acknowledging his efforts.

We do hope to welcome you back in the near future.

Kind regards,

Amy.

Bewertet mit 2 von 5 Sternen

Poor service to loyal customers

My family and I have booked several holidays with topflight and after recently booking a skiing holiday I was made aware of a promotion offering free ski hire to under 18s however I am unable to avail of this as it is only for new bookings. I feel this is very unfair on customers who have already made a commitment to Topflight in favour of other operators.

8. September 2026
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Antwort von Topflight

Hi Tom,

Thank you for taking the time to leave your feedback.

We’re very sorry to see that your experience did not meet expectations and we sincerely hope that the issue you encountered was resolved to your satisfaction.

Kind regards,

Amy.

Bewertet mit 5 von 5 Sternen

Topflight’s A Taste of Puglia

We have just returned from a fantastic holiday in Puglia with Topflight and we really couldn’t have asked for a better experience.

From the moment we arrived, everything was very well organised. The itinerary was excellent and gave us the chance to see so many beautiful places, including Ostuni, Polignano a Mare, Matera, Alberobello, Locorotondo and Lecce. There was a lovely mix of sightseeing, culture, food and time to relax, without ever feeling too rushed.

We stayed at Hotel Relais Porta Del Sud, which was a very comfortable and peaceful base for the week. The food was excellent, with plenty of choice and quality throughout our stay. The hotel staff — friendly, welcoming and always helpful, which made our stay even more enjoyable.

A special mention must go to our Italian guide, Stefano. He was brilliant and really made the holiday for us. Stefano was extremely knowledgeable, friendly and approachable, and his passion for Puglia and Italian history and culture really came across. He had a great way of bringing the places we visited to life, while also adding plenty of humor, the occasional song and personal stories along the way. Nothing was ever too much trouble for him, and he went out of his way to make sure everyone was enjoying themselves.

We couldn’t speak highly enough of Stefano — he was a real credit to Topflight and one of the highlights of the trip.

Overall, we had a wonderful holiday and would recommend Topflight’s A Taste of Puglia tour.

5. September 2026
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Antwort von Topflight

Wow, thank you for your kind feedback!

We are thrilled to hear such incredible feedback from our ' A Taste of Puglia' Tour and thank you for taking the time to send us such valuable and kind feedback.

Thank you for the special mention to Stefano, our guide. He really goes above and beyond and it is fantastic to read so many wonderful reviews with a special thank you to him - he truly deserves it.

We do hope to welcome you back again in the near future on another Topflight holiday.

Many thanks,

Amy.

Bewertet mit 5 von 5 Sternen

From booking

From booking, to assistance on our holiday in Sorrento by the Resort Managers we had an excellent experience with Topflight. Highly recommend!

8. August 2026
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Antwort von Topflight

Thank you for your kind feedback!

We are delighted to hear you had a wonderful trip with us down to Sorrento and thank you for highlighting the resort managers efforts - this is much appreciated.

Many thanks,

Amy.

Bewertet mit 5 von 5 Sternen

The hotel is in the country but a shuttle service is provided but you are on tour every second day so we did not need to go anywhere else.

We had the most wonderful week in Puglia.The hotel , Realais Porto Del Sud provided a hot meal for us on arrival at 10 .30 at night.! The rooms were very different from a boaring hotel at home very spacious and with Air Conditioning.
The food was fabulous, plenty of choice each evening , local Italian cuisine which I loved.
The tours were brilliant, and STEFANO our Top-flight representative went above and beyond for us all. He was very well informed about the area and the places he took us.He made many suggestions about the local food, "super tasty" was his favourite saying.
He sang a couple of songs also when we had a sing song and he can sing!
STEFANO is our hero!

29. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Topflight

Thank you for your kind feedback.

We are absolutely delighted to hear such wonderful feedback and appreciate you taking the time to send them to us.

Thank you for the special mention for Stefano - he will be thrilled to read this. Also, thank you for highlighting the hotel and their efforts, it is much appreciated.

We do hope to welcome you back in the near future.

Kind regards,

Amy.

Bewertet mit 5 von 5 Sternen

My experience with your company was…

My experience with your company was amazing, winl always use you in the future. Your rep Wendy in Sorrento is a great asset to Top Flight

30. August 2026
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Antwort von Topflight

Thank you for your feedback.

We are delighted to hear you had a wonderful experience with us and thank you for your kind words for the lovely Wendy, she will be thrilled to read this.

Thank you again and we hope to see you again in the future.

Kind regards,

Amy.

Bewertet mit 5 von 5 Sternen

Puglian Adventure

A fabulous trip to Puglia made all the more memorable by the amazing Stefano. His care and guidance were so much appreciated and done with such ease. Would highly recommend this trip especially if Stefano is your guide.

4. September 2026
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Antwort von Topflight

Thank you for your kind feedback.

We are delighted to hear you had a wonderful holiday with us and thank you for your kind words for Stefano, he really is incredible!

We hope to welcome you back in the near future.

Kind regards,

Amy.

Bewertet mit 4 von 5 Sternen

July 2026

We had a wonderful holiday going with Topflight. Our hotel was excellently located however the food was disappointing and we would rate it 3 star and definitely not 4 star. Our guide Alice was lovely and very helpful.

28. August 2026
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Antwort von Topflight

Thank you for your lovely feedback.

We’re delighted to hear that you had a wonderful holiday with Topflight and that Alice was so helpful throughout your stay.

We’re sorry to hear that the food at the hotel didn’t meet your expectations and really appreciate you sharing your experience with us. We’ll be sure to pass your kind words on to Alice and hope to welcome you on another Topflight holiday again soon!

Kind regards.

Amy.

Bewertet mit 5 von 5 Sternen

A great team

A great team that works hard to ensure excellent customer service at all stages of your holiday.

25. August 2026
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Antwort von Topflight

Thank you very much Rachel for your kind feedback!

We are delighted to hear the team went above and beyond and we do hope to welcome you back in the near future.

Kind regards.

Amy.

Bewertet mit 5 von 5 Sternen

Italy a good holiday

The holiday all went well and smooth except for busy Pisa airport were rep would have been helpful

22. August 2026
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Antwort von Topflight

Thank you for your feedback.

We’re delighted to hear that your holiday went smoothly overall.

We appreciate your comments regarding having a resort manager available at Pisa Airport. While airport operations themselves are outside of our control, we understand how helpful a familiar Topflight presence can be when things are particularly busy.

We hope to welcome you on another Topflight holiday soon!

Kind regards,

Amy.

Bewertet mit 5 von 5 Sternen

Booking with TF took the stress out of…

Booking with TF took the stress out of travelling, whilst the flight airline was poor the rest of the holiday was well organised, having a point of contact was excellent to Adler any queries and the wealth of knowledge excellent

24. August 2026
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Antwort von Topflight

Thank you for your kind feedback.

Firstly, we’re delighted to hear that you had a great holiday and found our Resort Manager knowledgeable and helpful throughout your stay.

We’re very sorry to hear that your experience with the airline was disappointing. If you would like to provide us with some further details, please feel free to contact our Customer Services team at customerservices@topflight.ie.

Thank you again for taking the time to share your feedback. We do hope to have the pleasure of welcoming you back on another Topflight holiday in the near future.

Many thanks,

Amy

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