We bought Husqvarna heavy duty reinforced boundary wire for an automower. It arrived the day after ordering and is brilliant. The signal to the mower is much better than the previous wire and it is re... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Excellent service with delivery in timescale. Only suggestions I would make are 1) Tools Today could communicate when delivery is likely to be as the process of PDI is completed. This helps to plan... Mehr ansehen
Unternehmen hat geantwortet
I was initially a bit dubious about buying online from ToolsToday but I couldn’t have had a more positive experience. I was worried that the price was too good to be true and also reading some reviews... Mehr ansehen
Unternehmen hat geantwortet
Thank you for providing our new strimmer for our local church, which has arrived in working order. Thank you for your reasonable postage costs to "Highland" postcodes. I was less pleased that I p... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Werkzeuggeschäft
- Baumaschinenhandel
- Großhändler für Werkstattausrüstung
- Rasenmäher-Fachhandel
- Geschäft für Schutz- und Arbeitskleidung
- Werkzeugreparatur
Über ToolsToday.co.uk
Vom Unternehmen geschrieben
WHY BUY FROM ToolsToday.co.uk?
ToolsToday.co.uk is the Online Shop of Bob Richardson Tools & Fasteners Ltd, Our Showroom is Open to Both Public & Trade Customers & is Based in Dudley, West Midlands.
We Stock an Extensive Range of Products by Leading Brands including Stihl, Makita, Husqvarna, Teng Tools, Mountfield, Franklin Tools, Snickers, Stiga, Ledlenser, Sealey, Kress, Buckler Boots, Spear & Jackson, Dunlop, Parweld, Dewalt, SIP, Werner, Altrad Belle, Timco, Armorgard, JCB Workwear & Many More. Being an Established & Trusted Name in Tool Supplies Since 1983, we have Built Strong & Valued Relationships with all our Suppliers Enabling us to Give you the Best Products at Low Prices & Peace of Mind when Ordering Online.
We are a Family Run Business Committed to Giving you a Quality Service Matched with the Best Tools & Products. Welders, Air Compressors, Ladders, Lawn Mowers, Grass Trimmers, Drill Bits, Hand Tools, Workwear, Footwear, PPE, Angle Grinders, Pressure Washers, Torches, Heaters & Much Much More.
Kontaktinformationen
Pedmore Road, DY2 0RL, Dudley, West Midlands, Vereinigtes Königreich
- 01384482789
- sales@toolstoday.co.uk
- www.toolstoday.co.uk
4,7
Hervorragend
6408 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 95 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
A really helpful chap called Tom…
A really helpful chap called Tom explained what I needed to know and answered every question without any hard sell. Delighted with my new mower.
Delivery excellent and another helpful man showing me the controls without any hurry.
8. Juni 2026
Antwort von ToolsToday.co.uk
We appreciate your kind words Linda. Your feedback means a great deal to our entire team and helps us continue providing high-quality service.
Kind Regards,
ToolsToday.co.uk
Antwort von ToolsToday.co.uk
We are very grateful for your review John. Thank you for choosing us and for sharing your experience with the Trustpilot community.
Kind Regards,
ToolsToday.co.uk
Terrible service
I called this morning (Friday 26th June) regarding an order for a Kress lawnmower that I placed on 15th June. I was informed by the person I spoke to that he will double check that item was in the warehouse and will call me back.
I received no call or email.
It is absolutely ridiculous that the item has still not been dispatched.
As such I will cancel the order and request a refund
26. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von ToolsToday.co.uk
Please accept our apologies Adam for the lack of follow-up regarding your order. We have failed to meet your expectations in this instance, and very sorry for the inconvenience this delay has caused you. We have processed your cancellation and full refund as requested. Sorry again for any inconvenience caused,
Kind Regards,
ToolsToday.co.uk
Antwort von ToolsToday.co.uk
Thank you for taking the time to share your feedback Roger. We are delighted to hear that you had a positive experience with us.
Kind Regards,
ToolsToday.co.uk
Genuine Company
Good communication and posted promptly with updates. Couriers lost parcel and a replacement was resent next day.
4. Juni 2026
Antwort von ToolsToday.co.uk
Sorry about the issue with your delivery Andrew, glad to hear it was easily resolved for you by our customer servive team,
Kind Regards,
ToolsToday.co.uk
Antwort von ToolsToday.co.uk
Your review is much appreciated David! Thank you for choosing us.
Kind Regards,
ToolsToday.co.uk
Prompt and efficient delivery of a air…
Prompt and efficient delivery of a air conditioning unit, which I was very grateful for.
24. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von ToolsToday.co.uk
We’re so glad you’re happy Lorraine! Thanks for sharing.
Kind Regards,
ToolsToday.co.uk
Useless
Useless. I ordered a mower. Week later it still wasn't dispatched. Rang up to ask what happened. Had phone put down on me. Emailed them and said cancel it monday. 3 days later had confirmation. Wasted 2 weeks of my life with these jokers
Rang them again today to double check it was a refund and not store credit. Put phone down on me again. No problem. Lost my business. I wouldn't use these if they were free
24. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von ToolsToday.co.uk
We're sorry to hear that your experience with us didn't meet your expectations Mike.
Firstly, we'd like to apologise for the delay with your order. At this time of year we experience an exceptionally high volume of orders, which can unfortunately result in longer dispatch times than usual. We appreciate that this is frustrating and understand your decision to cancel.
We would also like to address your comments regarding the phone calls, deliberately putting the phone down on customers is simply not something we do.
Sorry again for any inconvenience caused,
Kind Regards,
ToolsToday.co.uk
Antwort von ToolsToday.co.uk
Your review is much appreciated Mark! Thank you for choosing us.
Kind Regards,
ToolsToday.co.uk
Great product range
9. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von ToolsToday.co.uk
We are very grateful for your review John. Thank you for choosing us and for sharing your experience with the Trustpilot community.
Kind Regards,
ToolsToday.co.uk
The pre delivery service was good but…
The pre delivery service was good but after receiving my mower a fault occured within 48hrs of delivery but when trying to get assistance on how to get any information or help good luck.
Told they will contact you but this never happens you either sort other help or you are stuck with the item that does'nt work properly. Use a local face to face dealer and do not get burnt by this company.
23. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von ToolsToday.co.uk
We're sorry to hear you've had this experience Terry and that a fault developed with your mower so soon after delivery.
This is our busiest time of year, and while our workshop is currently dealing with a very high volume of enquiries, we want to reassure you that we do not ignore our customers. Every support request is logged and responded to in the order it is received, and we will always work to resolve any genuine warranty issues as quickly as possible.
We apologise for the delay and the frustration this has caused.
Kind Regards,
ToolsToday.co.uk
Antwort von ToolsToday.co.uk
Thank you for taking the time to share your feedback John. We are delighted to hear that you had a positive experience with us.
Kind Regards,
ToolsToday.co.uk
Honestly I bought Stiga 748 SE from…
Honestly I bought Stiga 748 SE from tools today.Due to the cartoon instruction manual provided by Stiga I never knew about the key to go in electrical starter .I kicked off as I could not start it . Eventually through expertise at Tools Today it got resolved and machine is great. I apologise to Tools Today but I really think that Stiga need to sort out the instruction manual and put words to their cartoons . Great delivery and really helpful. Again I apologise to hassle I gave Tools Today . Thoroughly recommend this company.
19. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von ToolsToday.co.uk
Sorry about the instructions supplied with your lawn mower Gary, glad to hear our customer service team helped resolve your issue,
Kind Regards,
ToolsToday.co.uk
Highly recommended
Received a faulty product - a manufacturing defect -absolutely nothing to do with Tools Today - my payment refunded very quickly no problem. Great company to deal with - staff very friendly and helpful.
26. Mai 2026
Antwort von ToolsToday.co.uk
Sorry about the issue you had with your product Colin, thank you for your understanding and review,
Kind Regards,
ToolsToday.co.uk
Excellent sevice
Excellent sevice delivering next day even though they said 3-5 working days.
27. Mai 2026
Antwort von ToolsToday.co.uk
Susan & Neil, your review is much appreciated! Thank you for choosing us.
Kind Regards,
ToolsToday.co.uk
ordered
ordered
informed when be delivered
arrived as expected
goods as ordered and in good condition
not a big ask but often not that simple
keep up the good work
we will be back
27. Mai 2026
Antwort von ToolsToday.co.uk
We are very grateful for your review Orland. Thank you for choosing us and for sharing your experience with the Trustpilot community.
Kind Regards,
ToolsToday.co.uk
Antwort von ToolsToday.co.uk
We’re so happy to hear that you had a great experience Steve! Thanks for taking the time to let us - and others - know.
Kind Regards,
ToolsToday.co.uk
Would use these guys again.
Item purchased as described. Fast delivery will
Use again
24. September 2025
Antwort von ToolsToday.co.uk
Thank you so much for your kind words Andrew! It really makes our day to hear that you enjoyed our service.
Kind Regards,
ToolsToday.co.uk
Speed delivery and No fuss
26. Mai 2026
Antwort von ToolsToday.co.uk
Thanks for the 5-star review John! We appreciate your support.
Kind Regards,
ToolsToday.co.uk
Great product
Great product, easily assembled, starts very easily.
Very competitive price.
Very pleased
26. Mai 2026
Antwort von ToolsToday.co.uk
Thank you so much for taking the time to share your feedback Paul. We are delighted to hear that you had a positive experience with us.
Kind Regards,
ToolsToday.co.uk
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.