The Wedding Travel Company Bewertungen 

1.784
TrustScore 5 von 5

4,8

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Suzanne Cranmer has been our wedding planner and we get married in two weeks. She has been nothing but most helpful, patient and understanding to help bring our vision together of the dream wedding we... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Our wedding planner Sue was absolutely spot on, planned our dream wedding without a hitch, couldn’t thank her enough. She was so unbelievably helpful and answered all our questions when we needed her... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We booked our wedding in stella palace, crete through the wedding travel company ,once we booked up with Sarah,we were introduced to Sue,who helped plan our big day ,we had the most amazing day !w... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Only booked our wedding 3 days ago for the ceremony in Las Vegas next month !Booked with Roxie who was very helpful and advised us re a suitable venue .Have paid in full so are putting our trust in Ro... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Hochzeitsplaner
  2. Hochzeitsservice
  3. Hochzeitslocation

Vom Unternehmen geschrieben

We are a UK Based Destination Wedding Specialist. Offering bespoke packages for some of the most sought-after wedding locations abroad including Cyprus, Greece, Las Vegas, Caribbean & More! We offer a wide range of wedding types from Sea-View Villas, Beaches, Vineyards to Gondola Weddings, Hotels & Yachts. With over 30 years of Tourism and Wedding expertise combined with a large portfolio of suppliers and wedding planners makes planning and executing Weddings seamless. We are ABTA bonded and offer attractive deposits with interest free payment plans to help you have a stress free time planning and paying for your Wedding Abroad.


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4,8

Hervorragend

TrustScore 5 von 5

1784 Bewertungen

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4,8

Alle Bewertungen

(1.784)

268 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

Honesty and simplicity in its finest form.

So I had Sarah dealing with my initial query, I made a list with the missus of everything we wanted and a primary location in Las Vegas. Sarah set to work on making a quote for us that included everything that I asked, but then the missus changed her mind on the location and found somewhere else, so I quickly emailed Sarah to ask her to alter the location to La Capella, she was more than happy to switch the location for us and then said that it was still possible to visit our initial location if we wished to get those wedding shots, this was perfect news (really appreciated that info). Once there was a quote in place, we scheduled another call and she ran through everything that was included in the package and all the possible extras that we could add, but she made sure that it was what we wanted for our big day and not her upselling additional items, Sarah only had our intentions at mind, something me and the missus weren’t expecting in all honesty, we thought there would be some, but she was professional and courteous throughout. Quote came out and the price was perfect (better than what we were expecting), obviously when you think it’s too good to be true, it is. However, she again (for my benefit) ran through what was included in the package and even included the gratuity and sales goods taxes in the price, something we were concerned would be astronomical, they weren’t. Then came my questions about photographers rights, transport, music, a full barrage of questions, Sarah wanted to get answers for me before doing anything else, she went away and gathered all the answers for me. Then rescheduled another call, gave me all the answers and that shut me up from worrying about the minor details. We get onto locking in the price and putting a deposit down, it was quick and painless and we utilised their interest free plan for a few months (if it’s there, you might as well use it). Then came another detail change from the missus, she wanted the wedding pushed an hour, so I relayed this to Sarah, thinking the worse, I was told “it’s been done and the time changed”….what a bloody service this is!! Anyway paid the deposit and was told that as we booked for October 2028, there isn’t too much to be done yet, but she would be in touch closer to the time to discuss colour schemes and floral arrangements. Sarah managed to make this exciting event, an even more exciting event. Nothing short of perfection so far and I can’t see the support dropping either.

29. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von The Wedding Travel Company

Dear Dean,

Thank you so much for taking the time to share such a detailed and thoughtful review. We are absolutely delighted to hear how positive your experience with Sarah has been.

It is wonderful to know that Sarah took the time to understand exactly what you and your fiancée wanted, adapting your plans as they evolved and ensuring that every detail was tailored to your vision. Her dedication to providing clear information, honest advice and thorough answers to all your questions is exactly the level of service we strive to provide.

We especially love hearing that what initially felt overwhelming became an exciting and enjoyable experience. Planning a wedding should be a special journey, and we are thrilled that Sarah has helped make it just that.

Congratulations on booking your October 2028 wedding. We are so excited for you both and look forward to supporting you as the next stages of your wedding planning begin.

Warmest wishes,
The Wedding Travel Company

Bewertet mit 5 von 5 Sternen

Thank you Rebecca!

We got married in Crete as we fell in love with Paraplous Restaurant Beach weddings.

I’ll be honest we were not happy with the Wedding Travel Company for their service. I was not happy with the online planner we had and the lack of communication and the whole admin process was, in fact, so much more stressful than it should have been.

The only reason I am giving this company 5 stars is because of Rebecca, our on site planner. From the moment Rebecca took over the wedding planning details, she was absolutely incredible. From our very first video call, through all the preparation leading up to the day, and on the day itself, she went above and beyond in every possible way.

She made the entire process feel manageable and exciting, kept my stress levels down, helped solve decisions I’d completely given up on, and thought of so many details I never would have considered myself. Her professionalism is outstanding, but what makes her truly special is how genuinely caring and lovely she is.

I think having a wedding planner you really connect with makes such a difference, and with Rebecca I always felt understood, supported, and completely looked after. She had my back the entire time, and I trusted her completely.

And dare I say, we even had a potentially catastrophic mishap with our wedding certificates on the journey back to the UK ( our fault completely). Rebecca absolutely didn’t have to get involved, but she stepped in, helped secure everything for us, and made sure they were safely sent over to us. That level of care and support goes far beyond what you’d expect.

I honestly couldn’t have asked for anyone better to help bring our wedding to life, and I’d recommend her in a heartbeat.

15. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von The Wedding Travel Company

Dear Alexandra,

Thank you so much for taking the time to share your experience. Whilst we are naturally disappointed to hear that some aspects of the planning process did not meet your expectations, we truly appreciate your honest feedback.

We are, however, absolutely delighted to hear the incredible impact Rebecca had on your wedding journey. It is clear from your review just how dedicated, caring and supportive she was throughout the planning process and on your wedding day itself.

Your comments about the trust, reassurance and genuine connection you built with Rebecca are wonderful to read, and we know they will mean so much to her. The additional support she provided, even beyond the wedding itself, is a testament to her commitment to ensuring every couple feels looked after.

Congratulations on your beautiful wedding in Crete, and we wish you both a lifetime of happiness, love and wonderful memories together.

Warmest wishes,
The Wedding Travel Company

Bewertet mit 5 von 5 Sternen

Cyprus wedding

Working with Sue made the whole wedding planning so much easier. Nothing was too much trouble if we had a question, Sue always got back to us with answers to our questions and Sue was lovely on the phone when we had our chats. The wedding travel company have been fantastic all the way through and we can't wait to go and married on June 5th 2026 at The Golden Coast Beach Hotel 😉

24. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von The Wedding Travel Company

Dear Lindsey,

Thank you so much for your lovely review. We are so pleased to hear that Sue has made your wedding planning journey feel so much easier and more enjoyable.

It is wonderful to know that her support, communication and friendly approach helped you feel reassured throughout the process. Your kind words about Sue and the wider team mean a great deal to us.

With your wedding at the Golden Coast Beach Hotel just around the corner, we would like to wish you both the most incredible day and every happiness for the future together.

Warmest wishes,
The Wedding Travel Company

Bewertet mit 5 von 5 Sternen

From the very start of booking our…

From the very start of booking our wedding with the wedding travel company the communication was amazing, the planning was just a great experience, Kim our planner was just brilliant she helped us plan the best day of our lives the day was just perfect couldn’t recommend the travel company anymore was overall one of the easiest and laid back process to having the best wedding so thank you to the wedding travel company!

8. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von The Wedding Travel Company

Dear Lucy,

Thank you so much for your wonderful review. We are absolutely delighted to hear that your wedding planning journey and special day were such a positive and memorable experience.

It is lovely to know that the communication and planning process felt easy and enjoyable from the very beginning, and that Kim helped bring together the perfect wedding day for you both. Your kind words will mean so much to her and the wider team.

Congratulations once again on your marriage, and we wish you both a lifetime of happiness and beautiful memories together.

Warmest wishes,
The Wedding Travel Company

Bewertet mit 5 von 5 Sternen

Highly recommended

Highly recommended, excellent service through out. Thanks so much Angel xx

21. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von The Wedding Travel Company

Dear Katie,

Thank you so much for your lovely review and recommendation. We are delighted to hear that you received excellent service throughout your experience with us.

Your kind words will mean so much to Angel, and we are so pleased she was able to support you along the way.

Congratulations on your wedding plans, and we wish you every happiness as your special day approaches.

Warm wishes,
The Wedding Travel Company

Bewertet mit 5 von 5 Sternen

Angel is an Angel 😇

We honestly could not recommend The Wedding Travel Company enough. From the very beginning, the whole process felt exciting and stress-free, and that was largely thanks to Angel.

We’ve booked our dream wedding in Zante for June 2028, and Angel has been absolutely incredible throughout the entire journey. She has been supportive, patient, reassuring, and genuinely invested in helping us create the perfect wedding experience. Nothing was ever too much trouble, and she was always there to answer every question and guide us through everything with kindness and professionalism.

What started as working with a wedding representative genuinely felt like gaining a friend. Her warmth, care, and excitement for us made such a huge difference, and we are so grateful for all of her help and support.

Thank you to The Wedding Travel Company for making such a special chapter in our lives so enjoyable already — we cannot wait for our big day in Zante!

21. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von The Wedding Travel Company

Dear Jessica,

Thank you so much for your amazing review. We are absolutely delighted to hear how positive your experience with Angel and the team has been whilst booking your dream wedding in Zante.

It is wonderful to know that Angel’s support, kindness and dedication helped make the whole process feel exciting and stress free for you both. Your kind words about the relationship you built together will mean so much to her, and we are so pleased she was able to make such a special impact on your journey.

Congratulations on booking your June 2028 wedding, and we are so excited for you both as you continue planning your special day in Zante.

Warmest wishes,
The Wedding Travel Company

Bewertet mit 5 von 5 Sternen

We have recently booked with peggy who…

We have recently booked with peggy who has been nothing but fantastic! Peggy has been very attentive finding us our dream venue with a very can do attitude! She has made our wedding planning so stress free and is very hands on with answering phone calls, e mails, any questions that I may have have been answered in very good time! Would 100% recommend!

21. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von The Wedding Travel Company

Dear Bethany,

Thank you so much for your lovely review. We are delighted to hear that Peggy has been such a fantastic support whilst helping you find your dream wedding venue.

It is wonderful to know that her attentive approach, communication and dedication have made your wedding planning feel stress free and enjoyable. Your recommendation will mean so much to her.

Congratulations on booking your special day, and we look forward to continuing to support you throughout your wedding journey.

Warmest wishes,
The Wedding Travel Company

Bewertet mit 5 von 5 Sternen

Quality customer service

Fast responses, smooth and easy booking. Multiple calls because I had loads of random questions pop into my head! Roxie & Peggy were only a phone call away and we're sooo helpful 🥰 couldn't recommend them enough.

20. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von The Wedding Travel Company

Dear Laura,

Thank you so much for your lovely review. We are so pleased to hear that Roxie and Peggy were able to make the booking process feel smooth, easy and stress free for you.

It is wonderful to know that they were always on hand to answer your questions and support you throughout the process, no matter how big or small. Your kind recommendation means so much to both of them.

Congratulations on your wedding plans, and we look forward to continuing to support you as your special day approaches.

Warm wishes,
The Wedding Travel Company

Bewertet mit 5 von 5 Sternen

Customer review-

Customer review-

Me and my husband got married less that 2 weeks ago in Cyprus and it was theeee BEST most easy organised experience I had in my life the wedding company made things so easy to do with the step by step guide leading up untill the wedding.

My wedding planner was called Amanda in Cyprus and she was absolutely amazing literally from start to finish and even after the wedding.

Amanda went above and beyond to make me feel comfortable and Amanda is such a lovely friendly person. She spoke to me and my husband step my step and told us things about the area which really helped. We also had a birthday this week and Amanda advised us and showed us the best places to go (bakery)

On the wedding day one of our guest has a little accident and even then Amanda went above and beyond to help and still make the day go as perfectly planned as it did. Also Amanda was very polite with all the guests and made everyone feel included. She had organised the best make up artist for me and hairdresser to do my hair.

I still can’t believe how well and straight forwards the day went thanks to all the planning. We also recieved our photos from the photographer in a very quick time and Amanda was quick to send them to me too.

Overall I’m very pleased with all the help we recieved and just want to thank Amanda again for making our day as special as it was for us 💒

7. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von The Wedding Travel Company

Dear Tammy,

Thank you so much for your amazing review. We are absolutely delighted to hear how wonderful your wedding experience in Cyprus was and that everything felt so easy, organised and stress free from beginning to end.

It is especially lovely to hear how much of a positive impact Amanda had throughout your journey. Your kind words about her care, support and dedication truly reflect how passionate she is about creating unforgettable wedding experiences for our couples. We are so pleased she was able to help make not only your wedding day, but your entire stay, so enjoyable and memorable.

We are also delighted to hear that everything ran so smoothly on the day itself and that you were so happy with your hair, makeup and photography. Your feedback will mean so much to Amanda and the wider team.

Congratulations once again to you both on your marriage, and we wish you a lifetime filled with happiness, love and beautiful memories together.

Warmest wishes,
The Wedding Travel Company

Bewertet mit 5 von 5 Sternen

Beautiful wedding in Cyprus

Me and my partner decided to elope abroad. The Wedding Travel Company helped us out to organise every detail. The process was very simple and straightforward.
We had the best day in Cyprus at the Golden Coast Beach Hotel!
We recommend them if you are thinking to get married abroad.

30. April 2026
Bewertung ohne vorherige Einladung
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Antwort von The Wedding Travel Company

Dear Cinzia,

Thank you so much for your wonderful review. We are delighted to hear that your experience planning your elopement abroad was such a positive and stress free one.

It is lovely to know that the process felt simple and straightforward, allowing you to fully enjoy your special day in Cyprus at the Golden Coast Beach Hotel.

Congratulations on your beautiful wedding, and we wish you both a lifetime of love, happiness and wonderful memories together.

Warmest wishes,
The Wedding Travel Company

Bewertet mit 5 von 5 Sternen

We have booked our dream wedding…

We have booked our dream wedding through Sarah Shaya! She has been incredible from the first phone call! So friendly & supportive! she has been such a great help I would highly recommend.

16. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von The Wedding Travel Company

Dear Georgia,

Thank you so much for your lovely review. We are delighted to hear that Sarah has been such an incredible support from your very first phone call.

It is wonderful to know that her friendly and supportive approach helped make the process enjoyable and exciting whilst booking your dream wedding. Your recommendation will mean so much to her.

Congratulations on securing your special day, and we look forward to continuing to support you throughout your wedding journey.

Warm wishes,
The Wedding Travel Company

Bewertet mit 5 von 5 Sternen

A professional and pleasant experience

Peggy has been an absolute pleasure to deal with! We’ve just booked our wedding with her for 2028 and she was extremely professional and just a pleasure to speak with! Nothing seemed too much and she was extremely professional with every encounter, especially her kind and friendly personality that shines through every encounter! Honestly couldn’t recommend this company or Peggy enough. Thank you for everything so far and can’t wait for the next steps!

16. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von The Wedding Travel Company

Dear Kirby,

Thank you so much for your wonderful review. We are so pleased to hear that Peggy has been such a pleasure to work with whilst booking your 2028 wedding.

It is lovely to know that her professionalism, friendly nature and dedication made such a positive impression throughout every interaction. Your recommendation means so much to both Peggy and the team.

Congratulations on securing your special day, and we look forward to supporting you throughout the next stages of your wedding journey.

Warmest wishes,
The Wedding Travel Company

Bewertet mit 5 von 5 Sternen

Amazing company

Amazing company. We originally planned for somewhere else than we wanted and rather than make us spend a huge amount of money we didn’t need, they recommended somewhere else for half the price. Very informative, great communication and very pleasant.
This is Sarah we dealt with.
This is just the booking process
Very happy 😊 x

15. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von The Wedding Travel Company

Dear Emma,

Thank you so much for your lovely review. We are delighted to hear that Sarah provided such honest guidance and helped you find an option that suited both your vision and your budget perfectly.

It is wonderful to know that her communication and support made the booking process feel informative, straightforward and enjoyable for you both.

Congratulations on booking your wedding, and we are so excited for you as your plans continue to come together.

Warm wishes,
The Wedding Travel Company

Bewertet mit 5 von 5 Sternen

We booked our dream wedding today with…

We booked our dream wedding today with Peggy, and we couldn’t be more delighted. Everything from enquiry to booking both venue and reception with EVERYTHING we asked for was arranged and sorted in under 2 weeks!! We have been left with nothing but excitement thanks to Peggy’s amazing organisation, communication and clear passion for her job. No question was too much trouble or left un answered, email AND phone correspondence has been rapid and So far couldn’t fault the company or Peggy at all from initial enquiry to setting the date and look forward to June 2028 in Lindos Rhodes! Thankyou so much for what you have done so far, this is your sign to book if you haven’t already.

15. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von The Wedding Travel Company

Dear Nicole,

Thank you so much for your amazing review. We are absolutely delighted to hear how positive your experience with Peggy has been and that she was able to help bring your dream wedding plans together so quickly and smoothly.

It is wonderful to know that her organisation, communication and dedication made the process feel exciting and stress free for you both. Your kind words and recommendation will mean so much to her.

Congratulations on booking your June 2028 wedding in Lindos, such an exciting milestone, and we look forward to continuing to support you as your special day approaches.

Warmest wishes,
The Wedding Travel Company

Bewertet mit 5 von 5 Sternen

We can’t thank Suzanne enough!

We can’t thank Suzanne enough!
From the initial planning right through to booking our Wedding! We can’t wait to count down to our special day.. seamless booking process! Thank you Suzanne! x

13. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von The Wedding Travel Company

Dear Katie,

Thank you so much for your kind review. We are delighted to hear that Suzanne has been such a fantastic support throughout your wedding booking journey.

It is wonderful to know that the process felt seamless and enjoyable from the initial planning stages right through to booking your special day. Your kind words will mean so much to Suzanne.

Congratulations on your upcoming wedding, and we are so excited for you as the countdown begins.

Warm wishes,
The Wedding Travel Company

Bewertet mit 5 von 5 Sternen

Just booked our dream wedding venue The…

Just booked our dream wedding venue The Palazzo Di P in Zante with Peggy, Peggy was absolutely amazing answered all my questions and responded to my emails instantly, she made everything easy from finding the perfect venue to booking and signing our contracts! Thank you Peggy and The wedding travel company!

14. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von The Wedding Travel Company

Dear Natasha,

Thank you so much for your lovely review. We are thrilled to hear that Peggy helped you secure your dream wedding venue in Zante and made the whole process feel easy and enjoyable.

It is wonderful to know that her communication, support and attention to detail helped everything run smoothly from finding the perfect venue through to booking and contracts.

Congratulations on booking your special day, and we are so excited for you as you begin counting down to your wedding.

Warmest wishes,
The Wedding Travel Company

Bewertet mit 5 von 5 Sternen

Absolutely fantastic...from the first…

Absolutely fantastic...from the first contact mail to the final goodbye, this team is nothing less than awesome. The careful planning details, wealth of experience in all the ideas and final execution were outstanding...from UK office to Italy on the day. Thanks a million.
Suzanne and Clara as our main contacts....thank you so much. To the team on the mails.. thank you too.
You made a wedding to remember.

8. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von The Wedding Travel Company

Dear Mario,

Thank you so much for your incredible review. We are absolutely delighted to hear that your experience with our team was so positive from beginning to end.

It is wonderful to know that the planning, communication and support throughout both the UK and Italy helped create such a memorable wedding experience for you. Your kind words about Suzanne, Clara and the wider team will mean so much to everyone involved.

Congratulations once again on your beautiful wedding, and we wish you both a lifetime filled with love and happiness.

Warmest wishes,
The Wedding Travel Company

Bewertet mit 5 von 5 Sternen

Sorrento Wedding

We booked our Sorrento Wedding with the Wedding Travel Company. We were given friendly, step by step guidance and an accurate timeline throughout all of the planning. Their representatives in the resort were absolutely fantastic and made our day just perfect.

7. Mai 2026
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Antwort von The Wedding Travel Company

Dear Polly,

Thank you so much for your wonderful review. We are absolutely delighted to hear that your Sorrento wedding was such a perfect and memorable experience.

It is lovely to know that the planning process felt smooth and well organised from the very beginning, and that the guidance and support provided throughout helped make everything feel stress free and enjoyable. We will be sure to pass your kind words on to Candice, Suzanne and the resort team, who will all be thrilled to hear how much you appreciated their support and care.

Congratulations once again on your beautiful wedding, and we wish you both a lifetime of happiness together.

Warmest wishes,
The Wedding Travel Company

Bewertet mit 1 von 5 Sternen

Extremely Disappointing Wedding Experience

I would strongly advise anyone considering booking their wedding through The Wedding Travel Company to think very carefully before doing so.

Our wedding experience was incredibly disappointing and fell far below what was promised and paid for. While bad weather was outside anyone’s control, the complete lack of organisation, communication, contingency planning and accountability absolutely was not.

From the moment we arrived, things were already going wrong. Promised items such as champagne in the room and our welcome pack were missing, meaning we were not properly introduced to the wedding coordinator or informed about arrangements. Staff did not recognise us as the bridal party, did not know who the bride and groom were, and we were placed in an extremely poor room despite booking a wedding package.

Communication throughout the planning process was also extremely poor. Our assigned representative, Kim Deller, was difficult to engage with, replies were often blunt and unhelpful, and we received very little proactive support or reassurance in the lead-up to the wedding. Even after the wedding itself, there was very little genuine care or meaningful follow-up shown despite the significant issues we experienced.

On the wedding day itself, the company failed to provide a suitable contingency plan despite knowing April weather in Cyprus can be unpredictable. Instead of the private wedding reception we paid for, we were moved into a public all-inclusive restaurant. Because of this, we lost huge parts of our wedding experience including speeches, our first dance, bouquet toss and the atmosphere we had spent months planning and paying for.

There were also multiple paid elements that were either not provided at all or not delivered properly:
• Wedding cake never served
• Sparklers missing
• Fairy lights not switched on despite costing over €1400
• Poorly presented decorations
• Signs and candles badly arranged
• Wedding arch collapsed during the ceremony and had to be physically held up by my husband, family members and staff to prevent injury

The hotel itself, Constantinos The Great Beach Hotel, was also extremely disappointing and nowhere near the 5-star standard advertised. At best, it felt like a tired 3-star hotel. Service was inconsistent, organisation was poor, and overall the experience simply did not reflect the premium wedding destination we believed we were booking.

What is most frustrating is the refusal to take responsibility afterwards. The company repeatedly attempted to pass blame onto the weather, suppliers or the hotel, despite the fact that we booked through THEM and trusted THEM to coordinate and deliver our wedding package professionally.

Their own response admits to “oversights,” communication breakdowns and failures in service, yet no meaningful resolution or compensation has been offered.

Planning a wedding should feel supportive and exciting. Instead, the experience left us stressed, upset and deeply let down on what should have been one of the happiest days of our lives.

I rarely leave negative reviews, but I honestly would not trust this company to handle such an important occasion again.

17. April 2026
Bewertung ohne vorherige Einladung
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Antwort von The Wedding Travel Company

Dear Sharmin,

Thank you for your review. We are of course very sorry that you have found cause for unhappiness in relation to your overseas wedding and accommodation arrangements booked via our company.

As you are aware, our customer service team have already carried out an investigation in relation to your complaint with the hotel weddings team. They have provided a very detailed response, which has been supplied to you. They do not agree with the majority of your criticisms although they admit to some of your pre-booked items (i.e. Champagne and welcome pack) not being provided. We have contacted them again in that regard. Your more generalised complaints about the standard of the hotel are noted, although your original correspondence seems not to have covered this. With regard to the room, as you have confirmed in previous correspondence, you received an upgrade free of charge.

Elements of your arrangements were not booked with our company and on that basis we have suggested to you that you contact the suppliers of those services directly.

We very much regret your unhappiness and have already suggested to you that your claim be dealt with by way of the independent arbitration scheme offered by ABTA. We hope that you will give this further consideration and do of course hope that we will be able to bring your claim to a conclusion as quickly as possible.

Kind regards,
The Wedding Travel Company.

Bewertet mit 5 von 5 Sternen

Can’t thank you enough!

From the initial phone call right through to booking our wedding, Sarah has been nothing but amazing. Her knowledge is truly amazing! We are very excited about getting married and have zero stress!!!!

8. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von The Wedding Travel Company

Dear Niki,

Thank you so much for your lovely review. We are delighted to hear that Sarah has been such an amazing support throughout your wedding booking journey.

Her knowledge and guidance really do make such a difference, and it is wonderful to know that she has helped make the whole process feel exciting and completely stress free for you both.

Congratulations on booking your special day, and we are so excited for you as you continue planning your wedding.

Warmest wishes,
The Wedding Travel Company

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr