THE LEAK DETECTION COMPANY Bewertungen 

1.316
•
TrustScore 5 von 5

4,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

This is the third time we've used this company and they are fantastic. Their engineers are very skilled and knowledgeable, this time we had Anthony who really went the extra mile in sorting our leak... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Simon was brilliant came on time worked so hard to find problem and repaired. Advised on future remedy. Very professional and courteous. It may be expensive but it will save a fortune in the end. Woul... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Jono at the Leak Detection Company was incredible. We were experiencing lots of escaped water under the floor in our flat, which was causing us a lot of concern. Jono was calm, highly skilled and pa... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Having been messed about by our water supplier over an outside main pipe leak for over two months, we ultimately decided not to wait any longer and contacted ADI Leak detection around 11.30am on the... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Klempner

Vom Unternehmen geschrieben

Established 2008, we are an independent family run business offering a nationwide domestic and commercial leak detection service. Using non-invasive methods, including thermal imaging, gas tracing, acoustic and endoscopic camera, we can accurately diagnose and locate hidden leaks, including mains water, hot/cold, heating, waste/drains, and flat roof. Our equipment works in a range of property constructions, including through concrete floors. Our employed engineers (DBS checked for peace of mind) are qualified and experienced plumbers. Most leaks can be exposed and repaired on the same day, by the same engineer. In domestic properties, we offer a ‘no find – no fee’ guarantee on internal hot and cold pipes (excludes heating and incoming mains, T&C’s apply). We provide a detailed written report with photos, typically the next working day, suitable for assisting with an insurance claim.

No Find - No Fee Guarantee

On domestic hot and cold leaks

* excludes Domestic heating & Domestic incoming mains pipework & all Commercial Leak Detections. T&Cs apply

Kontaktinformationen

4,9

Hervorragend

TrustScore 5 von 5

1316 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,9

Alle Bewertungen

(1.316)

163 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Prompt and friendly service

Prompt and friendly service. Our leak was detected and repaired with very little mess and despite it being under wooden flooring you could barely see that any work had been done. Anthony was friendly and efficient. They are not the cheapest but I would thoroughly recommend them.

2. März 2026
Bewertet mit 5 von 5 Sternen

Reasonably priced

Reasonably priced, good availability, quick results.
Anthony was friendly, clear, and polite. He explained and tested everything resulting in a fast fix.
Reports arrived the very next day.

25. Februar 2026
Bewertet mit 5 von 5 Sternen

A great experience,Su

A great experience,Sunny Doal was very professional, arrived spot on time,explained everything that was going to happen in a calm and friendly manner. By mid afternoon the main leak had been found and a temporary fix carried out.along with some other recommendations that were relayed back to the boiler company and fixed under warranty. I would highly recommend this company.

4. Februar 2026
Bewertet mit 5 von 5 Sternen

Excellent customer service

After a bad experience diagnosing a hidden leak with a plumber arranged through our British Gas cover (who clearly didn’t even try) after a few days of worsening conditions, we contacted The Leak Detection Company via their website. They were really prompt in coming back to us (within an hour) and we arranged a visit for a few days later (as we were traveling). They subsequently reached out to say they had an earlier appointment due to a cancellation. We ended up being able to diagnose the issue in the interim, but their professionalism and customer service was excellent.

20. Februar 2026
Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service. Friendly plumber. Explained the process thoroughly. Correctly identified asbestos materials during process. Managed to leave us with hot water while we waited for asbestos to be removed so leak could be fixed - we'd had two other plumbers around by that point and neither had thought to do that.

10. Februar 2026
Bewertet mit 5 von 5 Sternen

Leak detection

Nicholas was helpful and professional managed to identify a leak under the driveway within the intal call out time.

I am waiting for a repair to take place but based on my experience so far am pleased with the service.

16. Februar 2026
Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service from this company from start to finish. Simon was very helpful and professional. He called me when he was on his way to give me an estimated time of arrival. He located the leak quickly which was coming from a pipe from my kitchen waste under the floor. He made a very small hole in my kitchen floor and used a camera to find the leak. Simon explained what he was doing and showed me the leak on the camera. Unfortunately, he wasn’t able to fix the leak due to it being under kitchen units and inaccessible. Simon advised me to contact my insurance company and explained what his recommendations were to solve the issue. I received a report the following day which I was able to forward to my insurance company. I wouldn’t hesitate to recommend Simon and The Leak Detection Company.

9. Februar 2026
Bewertet mit 2 von 5 Sternen

£1000 down with a "Hail Mary"

A very nice guy came out, but honestly, it was just too expensive. left me £1000 lighter without a fix. In fairness, his departing Hail Mary "let's see" what tomorrow brings did actually reveal the problem, but if it didn't, I would still be £1000 down without a fix.

6. Februar 2026
THE LEAK DETECTION COMPANY-Logo

Antwort von THE LEAK DETECTION COMPANY

Dear Mr Dougall,
It's obviously disappointing to receive a 2 star review, despite our engineer successfully diagnosing a fault with your boiler.
Regarding our pricing, this was set out clearly to you in an email prior to you making a booking. Our engineer was at your property for 6 hours, during which time he thoroughly investigated a suspected leak on your heating pipework. This included use of thermal, gas tracing and dye testing. As your heating system is large, this unfortunately was not a quick process. Testing identified no leak on your heating pipework, but to rule out a boiler fault, dye was left in the system. This seems to have confirmed a fault, which unfortunately was not picked up on by a heating engineer.
I would be happy to discuss in further detail, and can be contacted on 01483310888 or by email admin@theleakdetectioncompany.co.uk.
Regards,
Kim Cheney - Director

Bewertet mit 2 von 5 Sternen

My experience

It would have been helpful if the account was shared between the three properties as agreed rather than giving it to me. This puts me in a position of a debt collector. The quality of the wrok was very good.

30. Januar 2026
THE LEAK DETECTION COMPANY-Logo

Antwort von THE LEAK DETECTION COMPANY

Dear Mr Aston,
I'm glad we were able to successfully locate your leaks and you were happy with the service.
I have contacted you this morning to see if we can resolve the issue of billing. I understand our engineer did discuss with you on the day the option of splitting the payment over multiple cards.
Regards,
Kim Cheney - Director

Bewertet mit 5 von 5 Sternen

The engineer was puntual and polite

The engineer was puntual and polite. He carried out the task in hand professionally and did indeed find the cause of the leak. I would highly reccommend the service you provide. I am only sorry that you don't provide a service to repair the leak.

3. Februar 2026
Bewertet mit 5 von 5 Sternen

Clear communication, job done!

Clear communication, completed job with minimum of fuss.

Whilst the leak that was detected was fairly straight forward, the service in collecting all the supporting information and personal explanation of the leak and processes around it was fantastic.

2. Februar 2026
Bewertet mit 5 von 5 Sternen

A last resort

I contacted this company as a last resort. The engineer. Simon. said the issue was a flow one, not pressure. He did everything he could to locate the issue, which turned out to a bolt stuck in the pipe work that had probably been there since the flats were built 20 years ago. He wasn’t going to be beaten, replaced valves and pipes and I’ve had the first hot shower in years at home! Would highly recommend.

28. Januar 2026
Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service. The leak was detected and repaired within half a day. Everything was explained clearly and the job was sorted quickly. Very happy.

21. Januar 2026

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr